“Resident complains of damp through his wall and foliage from planted area being a nuisance – can you please inspect the property and let me know if there is a problem and if the problem is on our land.”
“Thank you for your valued enquiry and further to our recent site visit we are pleased to submit the following quotation for your kind attention. Court Road – Junction Paving To excavate and clear trees, shrubs along with brickwork from site. Followed the supply and lay of block paving carried out in herringbone pattern and in accordance with your standard specifications. Leaving the site tidy on completion. For all plant, labour and materials. For the sum of£4,840.76 (Exc. VAT).”
“Queens Road/Church Street/High Street/Court Road – Please grub up trees and lay block paving.”
“Invoices quoting order number to be sent to the address at the top of the order. No goods to be supplied or work done except upon an official order. All goods must be carriage paid. E. & O.E. Terms: Payment 30 days from receipt of invoice (unless otherwise agreed).”
“Please ring me with reference to work at the side of your house. I would like to build a small retaining wall to cover your footings and would like your agreement to the finish.”
“Crowleys were not instructed to continue to dig below the foundation. Instead they were immediately instructed to take remedial action by constructing a footing and retaining wall 500mm away from the building and backfill with mass concrete to the top of the existing footings.”
“I told you it needed underpinning” and, according to Mr Crowley, Mr Simpson replied: “I felt it wasn’t needed.”