“A person who renders services to another, who has neither requested them nor freely accepted them, has generally no right to recover from the recipient remuneration for the work so done or recompense in respect of any benefits, however great, conferred thereby. Such a person is in a different position from the payer of money under a mistake. The receipt of money incontrovertibly benefits the recipient. But the receipt of services does not necessarily enrich its recipient and, unlike money, services, once rendered, cannot be restored. Consequently, it is not enough that the claimant should have rendered the services under a mistake; in principle, he must go further and shows that the services were requested or freely accepted by the defendant. This is the general rule but … the courts are now ready to accept that a restitutionary claim grounded on mistake may lie, even in the absence of free acceptance, if it can be shown that the defendant has been incontrovertibly benefited by the services which have been rendered. It is only in recent years that English courts have recognised the principle of incontrovertible benefit. Moreover, it is not, as the law now stands, of general application. A person who mistakenly improves another's land cannot claim the benefit of that principle. Historically the law of real property has developed very differently from the law of personal property….. English law denies the mistaken improver, whose improvements have become attached to the land, any remedy if the landowner has not acted unconscionably.”
"The defendant should be required to make restitution only if the claimant can prove that the defendant has been incontrovertibly benefited by the receipt of the services. The defendant will be incontrovertibly benefited if the claimant can show that the defendant has gained a financial benefit, readily realisable without detriment to himself, or has been saved a necessary expense. In such circumstances the equities of the claimant's restitutionary claim are normally more compelling than the defendant's plea that he did not request or freely accept services which he is now in no position to return."
“With regard to the access, I can confirm that we would be more than happy to meet with you, and your representatives, to provide an access at a point you see fit which can be carried out in a very short period of time….”
“With regards to the access road (forming part of the care home development) your comments are noted and we assume you will forward full details in due course for our consideration. We assume that this access road at this stage will be finished off to base course level only, with the topping and adoption procedures left for later. Clearly, and we are sure you would agree, it would be nonsensical for the later stages of completion of these works to be completed by others and therefore assume that this will be dealt with as part of the other site works. If this is your intention it would be appreciated if you could confirm accordingly along with all relevant details and costings etc for consideration.”
“As can be seen from the photographs, the road has not been tarmaced. It has been confirmed to me by Bloor that it will be tarmaced before the end of this week to enable us to make a start on Monday 24 July.”
“To have progressed with the formation of this roadway without our being informed has not been well received. Your actions with this matter have obviously affected our contractual start date and our client’s contractors are already over two weeks in delay both as a consequence of this and the problem of deposited spoil on the site…..As far as your expectations are concerned that our client will pay your full costs of forming the roadway seems somewhat presumptuous bearing in mind that he was not informed of your intentions first. Only our client can deal with this matter though we understand that they are extremely concerned that they have been unable to commence works when they wanted to.”
“The final construction of the roadway was discussed with conclusions reached including: [Mr Stockill] to be provided with copies of the construction details; the timing of completion of the roadway (topping off) and adoption to be discussed again in about 12 months’ time, with sense to prevail regarding topping off to avoid damage etc; the responsibility for the completion and adoption of the roadway rested with [Pavillion]; cost details of the road construction to be forwarded to [Mr Stockill.]”
“CJL were pressing on with realigning the main access road onto a new footprint as per planning, and during this process carried out [work to the orange road] in an attempt to help speed up access for the nursing home.”
“To assist you and your programme (you had been significantly delayed through planning) and as a gesture of goodwill we accelerated our programme so that entrance works and road widening were completed in July 2005. Concurrently and for mutual practical purposes, by agreement with DWA, to further assist your programme (the two roads are linked, share drainage and services etc) and provide a hard access to your build area for deliveries and so on we also constructed the road for which you were liable on the understanding that Pavillion would recompense Bloors the cost for doing so. Your road was therefore completed in July 2005 also prior, therefore, to your start on site…….I would like to think that Pavillion will honour the agreement made between DWA on your behalf and ourselves …..”