“How do I know that you are not overcharging me?”
‘It is with regret that we have to write this letter to you. In July 2006, after many months of viewing potential houses with Hugh [Raivid], MRE Building Contractors (“MRE”) were instructed by you to carry out substantial building works at the above Property. The initial estimate for the works was in the region of£247,000.00 . Initial plans involved refurbishment of the ground and first floors and construction of a new extension to the ground and first floors across the rear of the Property. The plans included the incorporation of the garage to the house. In September 2006, the works commenced. During the works, planning permission to convert the loft into a large four room area was granted and MRE was instructed to carry out this additional work. This additional work involved creating the loft conversion and the re-dash designing of the floor space area to include all of your special requests. Furthermore, MRE were then instructed to install an air conditioning system throughout the house, to extend the Property above the garage and to construct a new porch. The aforementioned additional works substantially increased the costs of the project. During the works, our Mr Yoram Amsalem (“Yoram”) had numerous discussions with Hugh regarding the additional cost and payment for the work. Hugh assured Yoram that he would re-mortgage the Property to cover the costs of the extra work. When payment was not forthcoming, Yoram made further requests for payment for the works that had been carried out when Hugh told Yoram that he did not have money to pay at the moment but that he had stocks and shares which he would sell in order to make payment. Last week, Yoram once again requested from Hugh to make payment when he was told that you are unable to do so. Throughout this period of non-payment, despite the numerous requests made by MRE, you continued to instruct MRE’s Project Manager to carry out even further works, such as laying a concrete base in the garden for a shed and also to increase the size of the patio. On 9th July, upon MRE’s request, your architect attended the site in order to carry out an assessment of the value of the work carried out by MRE to date. The work carried out by MRE was valued at£410,000.00 inclusive of fixtures. The architect further stated that the standard of the works was of a very high quality. We are very disappointed with your decision to ask MRE’s personnel who were on site in the evening of 9th July to hand over the keys to the Property and in the morning of 10th July to request MRE’s Project Manager to remove all of MRE’s equipment from the Property. We consider your non-payment and your request to hand over the keys and to remove the equipment as a unilateral decision to terminate our agreement to carry out the works to the Property, which is a serious breach of the aforesaid agreement. In the circumstances, we must ask you to make payment of£243,225.00 within 14 days of the date of this letter which represents the balance due to MRE. We enclose herewith an invoice for your attention. Please note that the difference between the aforementioned value of the works of£410,000.00 and the value of the works at£347,000.00 as stated on the enclosed invoice is the costs of the fixtures for which you paid direct. We look forward to receiving your payment and trust that no further action will be necessary.’
“With regard to refurbishment works carried out at the above address: Total value of works carried out to date:£347,000.00 Total amount received so far:£140,000.00 . Please forward outstanding balance of:£207,000.00 .”
“Further to your letter dated11th July 2007 , firstly we wish to formally advise you that we no longer wish you to carry out work at our above mentioned property and have removed your building materials and tools from inside the house. They are currently situated on the front and rear gardens and are considered no longer our responsibility. We have spoken to your project manager several times to request collection. With regards to the contents of your aforementioned letter, I would bring to your attention that when I presented you with architectural plans to carry out renovations to our above mentioned property I also advised you that we had limited funds and requested that if the costs of the works would be in excess of this amount we would not be able to pay for them to be completed. Since we started negotiations with yourself we have always made you aware of our financial situation and had you indeed presented us with an initial estimate of£247,000.00 we would never have employed your services as we had no way of paying that figure. We dispute the agreement of the price of£247,000.00 as we would not have agreed to this amount. Please provide a copy of the written agreement detailing the alleged agreed price of£247,000.00 , if you are unable to provide a copy of the written proof then please confirm on what dates, at what times, what place and between who and what words were used to formulate the Oral Agreement. We continuously requested from you a written quotation for the works and were always presented with the same answer “I’m working it out, I’m working it out”
“Our clients gained possession of the Property on9th July 2007 . Our clients had become concerned about the length of time the project was taking and could no longer reside elsewhere.” (g) A counterclaim was raised relating to the cost of completing the works and to defects. For instance, it was suggested that: (i) Mr Amsalem had failed to fit CAT 5 electricity cables and had put every appliance on to one circuit contrary to instructions. (ii) Underfloor heating in bathrooms did not work. (iii) Hot and cold pipes were installed the wrong way around. (iv) Foul and surface water drainage work had resulted in clean and dirty water being mixed with the result that the drains had to be redone and the entire front garden had to be dug up. (v) Gutters had not been fitted properly at the front of the house. (h) So far as time for completion was concerned, the following was said: “Upon your client initially being instructed to carry out the works, he notified our clients that the works would take in the region of six - nine months. When it was agreed that your client would build a loft conversion, this time was extended by a further two months … Your client was working with our clients’ properties for approximately 14 months and the works were left substantially uncompleted.”
“When requesting money, the Claimant would not specifically state what the money was for. The only exception was when he requested a cheque for£32,900 to pay for the air conditioning units and the windows from Wembley Windows and I assumed I was paying the sums to cover the building works.”
“The ingredients of actionable duress are that there must be pressure, (a) whose practical effect is that there is compulsion on, or a lack of practical choice for, the victim, (b) which is illegitimate, and (c) which is a significant cause inducing the claimant to enter into the contract: see Universal Tankships of Monrovia v ITWF[1983] AC 336 , 400B-E, and The Evia Luck[1992] 2 AC 152 , 165G. In determining whether there has been illegitimate pressure, the court takes into account a range of factors. These include whether there has been an actual or threatened breach of contract; whether the person allegedly exerting the pressure has acted in good or bad faith; whether the victim had any realistic practical alternative but to submit to the pressure; whether the victim protested at the time; and whether he affirmed and sought to rely on the contract. These are all relevant factors. Illegitimate pressure must be distinguished from the rough and tumble of the pressures of normal commercial bargaining.”
“I met with [Mr Amsalem} at the property. [He] stated that the£150,000 agreed was just for him and that all materials, fixtures and fittings etc would be extra. This was certainly not my understanding of the agreement. I felt that I had always made my position clear as to what my budget was. I initially became concerned about the payments at that point. I did not raise an objection at the time. Part of me wanted to give [Mr Amsalem] the benefit of the doubt. I did not want a confrontation with [Mr Amsalem]. I had no choice but to reluctantly agree to this revised agreement as my house was totally uninhabitable and the Claimant was not working in the house in a consistent basis so as to finish things off.”
“Costs of supplying and fixing simple MDF skirtings and architraves on GF in lieu moulded sections Less … completion cost EO costs of finishing stairs Less … completion cost adjust kitchen units as Pioneer invoice”
“Upon your client initially being instructed to carry out the works, he notified our clients that the works would take in the region of 6-9 months. When it was agreed that your client would build a loft conversion, this time was extended by a further 2 months.”