“Dear Martin Re Outstanding Invoice HBA-154-1c With reference to our numerous telephone conversations regarding your outstanding account, although I empathise with your frustration at the length of time that your insurance company are taking to honour your claim following the break-in to your business premises in November 2003, I cannot allow our invoice to remain unpaid indefinitely. Knowing the urgency with which your business required the recovery and re-scanning of the A1 drawings, our business made it our top priority to assist you fully. We complied with your requests to credit our original invoice dated November 2003, and agreed to invoice in March 2004 - as we both presumed that your Insurance Company would have settled your insurance claim by this time. As time progressed with no insurance offer forthcoming, we subsequently agreed to withhold from chasing payment of this invoice until such time as after your insurance settlement had been paid. However, now that you have issued Court proceedings against Norwich Union, being only too aware of the lengthy Court process, I am no longer prepared to wait for payment of our invoice and I must insist that our invoice be settled without any further delay. It is unfortunate that your Insurance Company have forced your company into this position, but I am sure you understand that our financial situation takes priority in this affair. I look forward to payment by the return of post. Yours sincerely Paul Leonard, Director”
“...It was agreed in today’s meeting that our company should withdraw its business consultancy services with immediate effect... We cannot afford to be associated with your companies any further. We therefore have no option but to place our business relationship back on a straight business footing ie purely as a supplier for architectural services, and as per our engagement documentation drawn up by Eversheds, we urge you to get on with the architectural drawings on our two projects and trust that there will be no further delays...”
“As already advised our client has not renewed, and will not be renewing, any insurance policies with your firm. All enforceable policies are paid in full up to this date allowing a clean break. For your information, upon our advice, our client has already been in negotiations with an alternative broker who is able to meet our clients’ insurance needs.”
“You will surely recall our telephone conversation advising you that we will not be renewing our policy with Heartland (hence the return of your invoice) as we have not received any satisfactory re-quotes and have lost complete confidence in you as a broker.”
“15. Cancellation This insurance or any cover included herein may be cancelled at any time by [St Paul] by giving at least thirty days notice by Recorded Delivery letter to the Named Insured at the last known address. The Named Insured shall be entitled to the return of a proportionate part of the premium corresponding to the unexpired Period of Insurance.”