“(15) On18th March 2015 Marvin Thompson told me to collect two prisoners from the CSU. This is the care and separation unit. I was given no information about the prisoners. I had not been told about their individual characteristics or why they were on the CSU. 1 knew that prisoners went there for adjudications but was not told anything else. I questioned Marvin whether I had to do the task on my own. Marvin simply looked around and gestured and said it's your job, get on with it and then walked off. His tone and body language made it clear that he would not welcome further questions and he seemed quite stressed. (16) I walked down to the CSU which took, around five minutes. I opened the gates and saw an officer who said 'you've come for them'. He opened a side cell and said to two lads 'off you go'. 1 asked the officer for their names and cell numbers. He gave them very quickly, one was called (DB) and the other was called (PG). I asked for their prison numbers and wrote them down on a notebook because I wanted to make sure that I brought them back to the right cells. I had never met the prisoners before and knew nothing about them. (17) I was concerned to ensure that I was safely positioned whilst escorting them back to their cells. I let them both walk in front of me and I walked slightly behind. We walked along the corridor. The prisoners seemed to know where they were going. They were laughing and joking. They turned right into another corridor. At no time did I see any other officers who would have been able to assist me if there was a problem. It took a few minutes to reach the entrance of Res 1. I opened the gates which involved opening a heavy door. The prisoners waited for me to lock the door. In front of this was another metal gate leading to the staircase to the lower level. They went down the stairs and through another gate. I unlocked and opened the gate. I was carrying a set of keys which were attached by a chain to my belt. We started walking along another corridor. (18). As we walked along they were laughing and joking and I heard them making some homophobic comments. I didn't take much notice of this and didn't feel especially threatened. I had been most concerned about the part of the journey which involved going downstairs and thought that this was the most dangerous part and felt that once we had cleared the stairs that the worst was over.”
“If I had known that (DB) had behaved violently towards members of staff previously I would have insisted on having assistance or would have refused to carry out the task because I was simply too inexperienced and do not believe that I should have been asked to do this on my own.”
“21. The starting point is that an ambulance service owes the same duty of care towards its employees as does any other employer. There is no special rule in English law qualifying the obligations of others towards fire fighters, or presumably police officers, ambulance technicians and others whose occupations in the public service are inherently dangerous: see Ogwo v Taylor[1988] AC 431 . Such public servants accept the risks which are inherent in their work, but not the risks which the exercise of reasonable care on the part of those who owe them a duty of care could avoid. An employer owes his employees a duty to take reasonable care to provide safe equipment and a safe system of work, which includes assessing the tasks to be undertaken, training in how to perform those tasks as safely as possible, and supervision in performing them. 22. What then is reasonable care in this context? The classic statement of the standard by which an employer is to be judged is that of Swanwick J in Stokes v Guest Keen and Nettlefold (Nuts and Bolts) Ltd[1968] 1 WLR 1776 , 1783: “the overall test is still the conduct of the reasonable and prudent employer, taking positive thought for the safety of his workers in the light of what he knows or ought to know … where there is developing knowledge, he must keep reasonably abreast of it and not be slow to apply it … He must weigh up the risk in terms of the likelihood of injury occurring and the potential consequences if it does; and he must balance against this the probable effectiveness of the precautions which can be taken to meet it and the expense and inconvenience they involve.””
“It is well settled that in measuring due care you must balance the risk against the measures necessary to eliminate the risk. To that proposition there ought to be added this: you must balance the risk against the end to be achieved. If this accident had occurred in a commercial enterprise without any emergency there could be no doubt that the servant would succeed. But the commercial end to make profit is very different from the human end to save life or limb. The saving of life or limb justifies taking considerable risk … I quite agree that fire engines, ambulances and doctors' cars should not shoot past the traffic lights when they show a red light. That is because the risk is too great to warrant the incurring of the danger. It is always a question of balancing the risk against the end.” 23. The problem in a case such as this is that the ambulance service owe a duty of care to the members of the public who have called for their help: see Kent v Griffiths[2001] QB 36 . This can result in liability for failing to attend to a patient within a reasonable time. The service do not have the option available to a commercial enterprise of refusing to take the job. If a removal firm cannot remove furniture from a house without exposing its employees to unacceptable risk then it can and should refuse to do the job. The ambulance service cannot and should not do that. But that does not mean that they can expose their employees to unacceptable risk. They have the same duty to be efficient and up to date and careful of their employees' safety as anyone else. It does mean that what is reasonable may have to be judged in the light of the service's duties to the public and the resources available to it to perform those duties: as Colman J put it in Walker v Northumberland County Council[1995] ICR 702 , 712:”