“Where … the quality of the conduct said to constitute harassment is being examined, courts will have in mind that irritations, annoyances, even a measure of upset, arise at times in everybody’s day-to-day dealings with other people. Courts are well able to recognise the boundary between conduct which is unattractive, even unreasonable, and conduct which is oppressive and unacceptable. To cross the boundary from the regrettable to the unacceptable the gravity of the misconduct must be of an order which would sustain criminal liability under section 2.”
“Thus, in my view although section 7(2) provides that harassing a person includes causing the person distress, the fact that a person suffers distress is not by itself enough to show that the cause of the distress was the harassment. The conduct has also to be calculated, in an objective sense, to cause distress and has to be oppressive and unreasonable. It has to be conduct which the perpetrator knows or ought to know amounts to harassment, and conduct which a reasonable person would think amounted to harassment. What amounts to harassment is … generally understood. Such general understanding would not lead to a conclusion that all forms of conduct, however reasonable, would amount to harassment simply because they cause distress.”
“The only real difference between the crime of section 2 and the tort of section 3 is the standard of proof.”
“No malice is required, but the presence of malice would make the test of oppressive and unacceptable behaviour easier to achieve.”
“The Act is concerned with courses of conduct which amount to harassment, rather than with individual instances of harassment. Of course, it is the individual instances which will make up the course of conduct , but it still remains the position that it is the course of conduct which has to have the quality of amounting to harassment, rather than individual instance of conduct.”
“16. In my judgment there is no error of law in the approach adopted by the Crown Court in this case and the questions posed are to be answered in the affirmative. The offence was only complete when the complainant was told of the telephone calls made by the appellant in that it was the knowledge of hisconduct that caused her distress. But the fact that she had been informed of the course of conduct by a third party rather than by the appellant himself did not mean that there was no offence committed once she had been so informed, even in circumstances where the appellant had asked that she should not be so informed, so long as there was evidence on the basis of which the court could properly conclude, as it clearly did, that the appellant was pursuing a course of conduct which he knew or ought to have known amounted to harassment of the complainant. 17. The court could and did have regard also to section 1(2) providing that a person ought to know that it amounts to harassment of another if a reasonable person in possession of the same information would think the course of conduct amounted to harassment of the other.”
“140. There must, therefore, be conduct on at least two occasions which is, from an objective standpoint, calculated to cause alarm or distress and oppressive, and unacceptable to such a degree that it would sustain criminal liability: see Dowson v Chief Constable of Northumbria Police[2010] EWHC 2612 (QB) [142] (Simon J). 141. The reference to an “objective standpoint” is important, not least when it comes to cases such as the present, where the complaint is of harassment by publication. In any such case the Court must be alive to the fact that the claim engagesArticle 10 of the Convention and, as a result, the Court’s duties under ss 2, 3, 6 and 12 of theHuman Rights Act 1998 . The statute must be interpreted and applied compatibly with the right to freedom of expression, which must be given its due importance. As Tugendhat J observed in Trimingham v Associated Newspapers Ltd[2012] EWHC 1296 (QB) at [267] “[i]t would be a serious interference with freedom of expression if those wishing to express their own views could be silenced by, or threatened with, claims for harassment based on subjective claims by individuals that they feel offended or insulted”. … 148. In general it may be better to evaluate a given factual scenario in its totality, before reaching a conclusion on whether it amounts to harassment. But in this case I have no difficulty dealing, in isolation, with the question of whether it has been proved that the defendants’ conduct actually caused alarm or distress, or other emotions or impacts consistent with it amounting to harassment. To do so involves picking out for separate consideration the question of whether the claimant has proved the harm which is plainly an element of the tort. As Lord Phillips said in Thomas at [29], “It seems to me that section 7 [(2)] is dealing with that element of the offence which is constituted by the effect of the conduct rather than with the types of conduct that produce that effect.”
“37. It seems to me that these passages make clear a number of points which, in my opinion, are apparent from the wording of the PHA in any event. They include: (1) that the purpose of the PHA is to provide protection to victims of harassment in a broad range of circumstances (Lord Nicholls at [18]), including protection by way of prevention and deterrence (Lady Hale at [65]); (2) allied to point (1), that harassment is not defined in the PHA, but, in principle, extends to “[a]ll sorts of conduct” which constitutes “genuinely offensive and unacceptable behaviour” (Lady Hale at [66]); (3) allied to points (1) and (2), that harassment includes, but is not limited to, alarming or causing distress to the victim; and (4) that the mental element of the offence is made out if the perpetrator knows that the perpetrator’s course of conduct amounts to harassment or if a reasonable person in possession of the same information as the perpetrator would think that it amounted to harassment, and, in particular, that “There is no requirement that harm, or even alarm or distress, be actually foreseeable, although in most cases it would be” (Lady Hale at [67]).”
“49. … the Court of Appeal in Levi v Bates[2016] QB 91 . In that case, Briggs LJ (as he then was) explained at [27]-[31] his reasons why he considered that “it is not a requirement of the statutory tort of harassment that the claimant be the (or even a) target of the perpetrator’s conduct” and “provided that it is targeted at someone, the conduct complained of need not be targeted at the claimant, if he or she is foreseeably likely to be directly alarmed or distressed by it”
“[The Judge] ought to have held that targeting is an objective concept that includes a situation where the conduct complained of is not only intended to harm a particular victim, but would also foreseeably harm another person, because of her proximity to the intended victim”
“55. Simon J then considered issues relating to section 1(3)(a) of the PHA which are not relevant to the present case, before summarising what must be proved as a matter of law in order for a claim in harassment to succeed as follows at [paragraph142] (emphasis added): "(1) There must be conduct which occurs on at least two occasions, (2) which is targeted at the claimant, (3) which is calculated in an objective sense to cause alarm or distress, and (4) which is objectively judged to be oppressive and unacceptable. (5) What is oppressive and unacceptable may depend on the social or working context in which the conduct occurs. (6) A line is to be drawn between conduct which is unattractive and unreasonable, and conduct which has been described in various ways: 'torment' of the victim, 'of an order which would sustain criminal liability'." As set out above, the limitation in Simon J's proposition (2) that the conduct must be "targeted at the claimant" was overruled by the Court of Appeal in Levi v Bates[2016] QB 91 . However, this summary appears otherwise to have been approved in that case.” "(1) There must be conduct which occurs on at least two occasions, (2) which is targeted at the claimant, (3) which is calculated in an objective sense to cause alarm or distress, and (4) which is objectively judged to be oppressive and unacceptable. (5) What is oppressive and unacceptable may depend on the social or working context in which the conduct occurs. (6) A line is to be drawn between conduct which is unattractive and unreasonable, and conduct which has been described in various ways: 'torment' of the victim, 'of an order which would sustain criminal liability'." As set out above, the limitation in Simon J's proposition (2) that the conduct must be "targeted at the claimant" was overruled by the Court of Appeal in Levi v Bates[2016] QB 91 . However, this summary appears otherwise to have been approved in that case.”
“85. In accordance with that analysis, harassment is a type of conduct. It is not defined in the PHA, but it constitutes genuinely offensive and unacceptable behaviour of an order of gravity which would sustain criminal liability, and it includes, but is not limited to, alarming or causing distress to another person. The action element of the crime (or tort) consists of carrying out that type of conduct. The mental element of the crime (or tort) is made out if the perpetrator knows that the perpetrator’s course of conduct amounts to harassment, or if a reasonable person in possession of the same information as the perpetrator would think that it amounted to harassment. There is no requirement that harm, or even alarm or distress, be actually foreseeable, although in most cases it will be.”
“me [Mr Yourell]: Mark Adams from eSmart has just been to see me, he is going to request a 2nd client in QA once they have completed the config. probably thursday probably thursday 12:35 Sameer [Patel]: thats fine we can sort it out on priority 53. me: He has completed a tech change and got Andy Guyan to sign so I’ll give it to Kashyap [Shah] to review. 54. 12:36 Sameer: Please give it to Ram.. he need to finalise client number as per schema me: Will do.”
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