“[8.1] If the Property has been affected by any of the following, please supply details: (a) Structural or inherent defects; No (b) … (c) Defective Conduits, fixtures, plant or equipment; No (d) … (e) FloodingNo … [8.9] In respect of all Conduits, fixtures, plant or equipment which will remain part of the Property or which will serve the Property after completion of the Transaction: (a) … (b) Please confirm that, as far as you are aware, there are no items requiring significant expenditure within the next three years; Confirmed (c) …”
“One claim for flash flood damage to the flat and reception area which was paid in full. There are no outstanding insurance claims.”
“(B) The replies to the enquiries will be given by the Seller and addressed to the Buyer. … (C) The replies are given without liability on the part of the Seller’s solicitors.”
“11. Disclaimer The Buyer admits that: 11.1 he has inspected the Property and purchases it with full knowledge of its actual state and condition and shall take the Property as it stands; 11.2 he enters this Agreement solely as a result of his own inspection and on the basis of the terms of this Agreement and not in reliance upon any representation or warranty either written or oral or implied made by or on behalf of the Seller (save for any representation or warranty contained in written replies given by the Seller’s solicitors to any written preliminary enquiries raised by the Buyer’s solicitors) [my emphasis]; 11.3 This Agreement contains the entire agreement between the parties.”
“6. We did not obtain a full survey. The reasons for this were that the vendor Company was run by the chalet owners who had full knowledge of the site and the management of the site over a number of years and Mr Knapper, the Solicitor acting for the vendor on the sale was, himself, a chalet owner (since May 2006) and heavily involved in the site and, between them, they would be able to provide accurate information about the site and any defects or problems experienced to be supplied in any pre-contract enquiries. 7. We expected the pre-contract enquiries to be honest and accurate.”
“12. … We did not secure a survey at the time of purchase. It was unnecessary for us to do so because (i) we relied upon a statement made by Mr Knapper in [CPSEs] on behalf of [the Vendor] … that the site did not suffer from any structural or inherent defects. … I exhibit the relevant page … . In fact that statement proved to be wholly inaccurate; (ii) we knew that on the acquisition of the site we would have the benefit of the service charge provisions in the standard form lease granted to chalet owners and would be able to charge for the maintenance of the estate and for necessary works of repair renewal and rebuilding etc.” (i) we relied upon a statement made by Mr Knapper in [CPSEs] on behalf of [the Vendor] … that the site did not suffer from any structural or inherent defects. … I exhibit the relevant page … . In fact that statement proved to be wholly inaccurate; (ii) we knew that on the acquisition of the site we would have the benefit of the service charge provisions in the standard form lease granted to chalet owners and would be able to charge for the maintenance of the estate and for necessary works of repair renewal and rebuilding etc.”
“For Martin Francis at that time, his word was his bond. That was his reputation. It was how he did land deals. He regarded any deal as done and binding on a handshake, and the rest was a mere technicality. He expected people to trust his word and to act on it as a deal done, even in the absence of a written agreement. He admitted so much in cross-examination, when he accepted that, in his life and in his way of operation, ‘a deal is a deal’ and that he is a man of his word which could be absolutely relied upon.”
“The service charges collected so far are from 100 chalets and lodges … There are a further 64 chalets that have not yet paid ground rent or service charges which amounts to£80,000.00 plus VAT.” iii) A substantial correspondence followed, at one point causing Mr Knapper to say he was “losing the will to live”, as to what the Vendor, through Mr Knapper, was saying about the expenditure to date (item (b) in paragraph 96 above); iv) During that correspondence, by e-mail on2 April 2008 Mr Knapper wrote that he was: “… somewhat surprised by your client’s attitude towards the service charge surplus. This is not his money but money paid by the chalet owners towards their liability under the lease. Mr & Mrs Francis can rely on the figures given by this firm and included in his total expenditure for the year. …” (my emphasis). I think, although this was not explored specifically with Mr Knapper, the reference to “his” total expenditure for the year must have been a reference to Mr Drummond as Managing Director of the Vendor; v) Now the “service charge surplus” was the 2008 service charge account balance ((a) LESS (b) in paragraph 96 above) that would be credited to Mr and Mrs Francis at completion. Mr Knapper’s specific reassurance that they could rely on the figures given by Fursdon Knapper was a clear undertaking by him, on behalf of the firm, stepping outside the firm’s role as merely solicitors acting for the Vendor, about the figures making up the service charge surplus figure being proposed by the Vendor. In my judgment, had matters rested there, Fursdon Knapper (but not, I think, Mr Knapper separately as an individual) would rightly be held to have volunteered a level of responsibility for those figures such that it would be just and proper to impose a duty of care on them over their accuracy, by way of exception to the normal rule in Gran Gelato. vi) However, matters did not rest there. Towards the end of the following day,3 April 2008 , Stephen Mackie of Henriques Griffiths, on behalf of Mr Griffiths, e-mailed Mr Knapper saying that he (Mr Griffiths) “needs your firms assurance (not as agent for the Company) that this all there is to be revealed. Any new matters revealed post completion will result in a claim for damages against a company with likely insufficient funds to pay which is why we need an assurance from your firm.”