“We would like it to be considered why, pending the conclusion of the disciplinary process, the existing concerns against Dr Hussain could not be managed through supervision and/or specific restriction on some professional activities. While we know that you do not consider Exclusion as punitive, Dr Hussain finds the resulting professional isolation very demoralising. We would like to request you to consider lifting her present isolation.”
“The management has assessed the reliability of all the other witnesses who gave evidence during these investigations. It has borne in mind that the alleged incidents occurred several months ago and that recollection of the events may have been affected by the passage of time. Nevertheless, the Management considers that all the witnesses gave honest, reliable and accurate accounts. The Management understands that it is entitled to draw reasonable inferences from the evidence presented and to reach common-sense conclusions based on the evidence.”
“In the case of Baby S, Dr Hussain’s conduct was not in the best interests of her patient. She ignored information given to her by her colleagues, and this compromised safe patient care. Her unprofessional behaviour is not compatible with the standard expected of a reasonable and experienced doctor.”
“- Failing to act on concerns raised by Social Services and the police, as well as by a consultant colleague and a junior doctor; - Making retrospective entries in the notes and recorded them as contemporaneous records; - Retrospectively entering comments dated correctly, in between contemporaneous records made by another Doctor (Dr Swati); - Failing to advise the Trust of the correspondence that she received from West Sussex County Council, requesting that she give evidence at a hearing relating to this case, despite her immediate exclusion on 18th November and subsequent formal exclusion on13th December 2010 .”
“It is the management case, as set out at paragraph 3.2.3 of the Management Statement of Case [sc the March Report], that Dr Hussain purported to base her decision not to initiate child protection procedures in relation to Baby S on an alleged conversation with Dr Vive which, in fact, never took place and which she fabricated. Therefore, her decision not to act on the concerns raised, and her communication of that decision to others, was dishonest and/or lacked probity. Further, it is the management case that her reliance on her false account of a conversation with Dr Vive led to an approach to the treatment and management of Baby S which was grossly inadequate, as set out in paragraphs 4.7 and 4.8 of the Management Statement of Case. Such consequence of Dr Hussain’s dishonesty is relevant to the seriousness of the misconduct. However, and for the avoidance of doubt, the conduct hearing will not consider whether, if Dr Hussain did not fabricate the conversation with Dr Vive, her assessment and decision were nevertheless negligent. If the disciplinary panel concludes (contrary to the management case) that the basis for Dr Hussain’s decision was not dishonest or lacking in probity as set out above, then the question of whether that decision was nevertheless grossly negligent will remain to be considered as part of separate capability proceedings.”
“This is an agreement between Surry and Sussex NHS Trust and the Trust’s Local Negotiating Committee outlining the employer’s procedure for handling concerns about doctors’ and dentists’ conduct and capability. It implements the framework set out in ‘Maintaining High Professional Standards in the Modern NHS’, issued under the direction of the Secretary of State for Health on11 February 2005 . This agreement supercedes all previous disciplinary and capability procedures. This procedure may be amended to reflect any future national advice or guidance but only by agreement with the LNC. Where there is any conflict or lack of clarity the existing national agreed guidance will take precedence. The operation of the procedure will be reviewed after 2 years from [2 January 2009 ]. This procedure covers all medical and dental staff employed by the Trust or who are subject to its policies and procedures.”
“Exclusion of clinical staff from the workplace is a temporary expedient. Exclusion is a precautionary measure and not a disciplinary sanction. Exclusion from work … should be reserved for only the most serious circumstances”
“Exclusion will only be used: • To protect the interests of patients or other staff; and/or • To assist the investigative process when there is a clear risk that the practitioner’s presence would impede the gathering of evidence.”
“Formal exclusion of one or more clinicians must only be used where: (a) There is a need to protect the interests of patients or other staff pending the outcome of a full investigation of: • Allegations of misconduct, • concerns about serious dysfunctions in the operation of a clinical service, • concerns about lack of capability or poor performance of sufficient; or (b) The presence of the practitioner in the workplace is likely to hinder the investigation.” • To protect the interests of patients or other staff; and/or • To assist the investigative process when there is a clear risk that the practitioner’s presence would impede the gathering of evidence.”
“Full consideration should be given to whether the practitioner could continue in or (in cases of an immediate exclusion) return to work in a limited capacity or in an alternative, possibly non-clinical role, pending the resolution of the case.”
“Practitioners should not be automatically barred from the premises upon exclusion from work. The case manager must always consider whether a bar from the premises is absolutely necessary. There are certain circumstances, however, where the practitioner should be excluded from the premises. This could be, for example, where there may be a danger of tampering with evidence, or where the practitioner may be a serious potential danger to patients or other staff. In other circumstances, however, there may be no reason to exclude the practitioner from the premises.” ii) At para 2.25: “The practitioner should be allowed to retain contact with colleagues, take part in clinical audit and to remain up to date with developments in their field of practice or to undertake research or training.” iii) At para 2.27: “The case manager should make arrangements to ensure that the practitioner can keep in contact with colleagues on professional developments, and take part in Continuing Professions development (CPD) and clinical audit activities with the same level of support as other doctors or dentists in their employment. A mentor could be appointed for this purpose if a colleague is willing to undertake this role.”
“In cases relating to the capability of a practitioner, consideration should be given to whether an action plan to resolve the problem can be agreed with the practitioner. Advice on the practicality of this approach should be sought from the NCAS. If the nature of the problem and a workable remedy cannot be determined in this way, the case manager should seek to agree with the practitioner to refer the case to the NCAS, which can assess the problem in more depth and give advice on any action necessary. The case manager should seek immediate telephone advice from the NCAS when considering restriction of practice or exclusion.”
“Misconduct matters for doctors and dentists, as for all other staff groups, are dealt with under the Trust’s Disciplinary procedure. However, where any concerns about the performance or conduct of a medical practitioner are raised, the Trust should contact the National Clinical Assessment Service for advice before proceeding.”
“Where the alleged misconduct being investigated under the Trust’s Disciplinary Procedure relates to matters of a professional nature, or where an investigation identifies issues of professional conduct, the case investigator must obtain appropriate independent professional advice. Similarly where a case involving issues of professional conduct proceeds to a hearing under the employer’s conduct procedures the panel must include a member who is medically qualified (in the case of doctors) or dentally qualified (in the case of dentists) and who is not currently employed by the organisation. The Trust should discuss the selection of the medical or dental panel member with the Chair of the … LNC [sc the Local Negotiating Committee, to which I refer below].”
“Concerns about the capability of a doctor or dentist may arise from a single incident or a series of events, reports or poor clinical outcomes. Advice from the NCAS will help the Trust to come to a decision on whether the matter raises questions about the practitioner’s capability as an individual (health problems, behavioural difficulties or lack of clinical competence) or whether there are other matters that need to be addressed. If the concerns about capability cannot be resolved routinely by management, the matter must be referred to the NCAS before the matter can be considered by a capability panel (unless the practitioner refuses to have his or her case referred). The Trust should also involve the NCAS in all other potential disciplinary cases.” ii) Paragraph 4.4 provides that: “Wherever possible, the Trust should aim to resolve issues of capability (including clinical competence and health) through ongoing assessment and support. Early identification of problems is essential to reduce the risk of serious harm to patients. The NCAS should be consulted for advice to support the remediation of a doctor or dentist…” iii) Paragraph 4.11 provides that: “The case manager should decide what further action is necessary, taking into account the findings of the report, any comments that the practitioner has made and the advice of the NCAS. The case manager will need to consider urgently: • Whether action under Part 2 of the procedure is necessary to exclude the practitioner; or • To place temporary restriction on their clinical duties. The case manager will also need to consider with the Medical Director and Human Resources Director whether the issues of capability can be resolved through local action (such as retraining, counselling, performance review). If this action is not practicable for any reason the matter must be referred to the NCAS for it to consider whether an assessment should be carried out and to provide assistance in drawing up an action plan. The case manager will inform the practitioner concerned of the decision immediately and normally within 10 working days of receiving the practitioner’s comments.” • Whether action under Part 2 of the procedure is necessary to exclude the practitioner; or • To place temporary restriction on their clinical duties. iv) Paragraph 4.12 provides that: “The NCAS will assist the Trust in drawing up an action plan designed to enable the practitioner to remedy any lack of capability that has been identified during the assessment. The Trust must facilitate the agreed action plan (which has to be agreed by the Trust and the practitioner before it can be actioned.) There may be occasions when a case has been considered by the NCAS, but the advice of its assessment panel is that the practitioner’s performance is so fundamentally flawed that no educational and/or organisational action plan has a realistic chance of success. In these circumstances, the case manager must make a decision, based upon the completed investigation report and informed by the NCAS advice, whether the case should be determined under the capability procedure. If so, a panel hearing will be necessary.”
“Failure to fulfil contractual obligations may also constitute misconduct. For example, regular non attendance at clinics or ward rounds, or not taking part in clinical governance activities may come under this category. Additionally, instances of failing to give proper support to other members of staff including doctors or dentists in training may be considered in this category.”
“Out of date clinical practice; Inappropriate clinical practice arising from a lack of knowledge or skills that puts patients at risk; Incompetent clinical practice Inability to communicate effectively; Inappropriate delegation of clinical responsibility; Inadequate supervision of delegated clinical tasks; Ineffective clinical team working skills.”
“3.6. It is for the Trust to decide upon the most appropriate way forward having consulted the NCAS and their own employment law specialist, the Trust will also consult with a representative of the …LNC to determine which procedure, if any, should be followed in the event of a dispute. The practitioner is also entitled to use the Trust’s grievance procedure if they consider that the case has been incorrectly classified. Alternatively or in addition he or she may make representations to the designated board member.” “3.7. If a practitioner continues to consider that the case has been wrongly classified as misconduct, he or she (or his/her representative) is entitled to use the employer’s grievance procedure. Alternatively or in addition he or she may make representations to the designated board member.”
“It is inevitable that some cases will cover conduct and capability issues. It is recognised that these cases can be complex and difficult to manage. If a case covers more than one category of problem, they should usually be combined under a capability hearing although there may be occasions where it is necessary to pursue a conduct issue separately.”
“1. In conversations with social services and police teams on5 July 2010 , and in a letter to social services on that date, you dishonestly represented that, during a telephone conversation, Dr Vive (Consultant Radiologist) had agreed with your view that the radiological evidence could be consistent with the injuries to Baby S all having occurred at the same time during birth. It is the Management case that you did not have any conversation with Dr Vive, or in any event that at no stage did he express any such view or concur with your view in that regard. 2. On a date on or after1 July 2010 , you made a handwritten entry on a printed skeletal survey report relating to Baby S and, dishonestly and/or with the deliberate intention to mislead, dated the entry29 June 2010 . 3. On5 July 2010 , you retrospectively made an entry within the contemporaneous patient notes for Baby S made by another doctor (Dr Swati) which was intended to provide justification for your own actions. When you did so, you knew (having regard to established standards of proper medical practice):- (a) that any entries in patient records must be made at the time to which they relate; (b) that entries must be made sequentially; and (c) that such an entry was capable of misleading someone subsequently reading the notes by implying that the words inserted formed part of the contemporaneous record. 4. After you were excluded from work on18 November 2010 in connection with conduct and capability concerns regarding your treatment of Baby S, you failed to inform the Trust about correspondence which you had received from West Sussex County Council requesting that you make arrangements for giving evidence in care proceedings relating to Baby S. At that time:- (a) You knew that the fact that you may be called to give evidence in care proceedings relating to Baby S and the fact that in the course of such proceedings you were likely to be asked to provide an account of your involvement in the treatment and management of that patient, were matters which were potentially relevant to the ongoing investigation into your own conduct and capability in relation to Baby S, and (b) Accordingly you knew that you should disclose such information immediately to the Trust. Your failure to make such disclosure was dishonest and/or deliberately misleading. 5. On7 January 2011 , you dishonestly denied knowledge of the correspondence from West Sussex County Council when in fact you were aware (at least) of a letter from the Council dated27 September 2010 .”
“You asked me to clarify, at the meeting, the basis of your exclusion and I confirmed that you had been excluded on the basis of both your competence and your conduct but explained that the issue of competence was significant in the decision to exclude you while the two investigations were carried out”
“… more time was needed to complete the investigations but that on the basis of information presented to me so far you would be formally excluded from [13 December 2010 ] for an initial period of four weeks and that during that time you must be available for further discussion, in relation to both investigations either by telephone, e-mail or in person. I also asked you not to make contact with any of your colleagues or to present for work anywhere else. I also advised you not to attend East Surrey Hospital, Crawley or any other Trusts sites unless you or a member of your family needed to do so as patients”
“Today, you told me that the Trust has completed its investigation and there are issues of capability and some serious conduct and probity issues. You told me that you have taken legal advice from the Trust solicitors who have suggested that the Trust could either present only the conduct part of the investigation or present both conduct and capability and seek the conduct panel to consider only the conduct part of the case and not to make any decision or not to take capability issues into consideration while making the decision. You also told me that the Trust solicitor have advised the Trust to seek NCAS advice. I suggested that the Trust should continue to deal with concerns in accordance with the Trust’s internal policy and procedures which comply with the guidance contained in MHPS. Paragraph 8 of Part IV of MHPS reads “If a case covers more than one category of problems, they should usually be combined under a capability hearing although there may be occasions where it is necessary to pursue a conduct issue separately. It is for the employer to decide on the most appropriate way forward having consulted with an NCAS adviser and their own law specialists.”
“In the basis of the advice received, I took the decision to treat the conduct and capability process entirely separately. My decision was based on the fact that the allegations of misconduct are very serious, that they are separate and depend on separate evidence, that they can properly be considered separately from the question of capability, and that they will need to be determined irrespective of the decision on capability. My understanding was that we would proceed to a hearing on the conduct matters and, depending upon the outcome of that process to a hearing on the conduct matters and, depending upon the outcome of that process, the Trust could either then deal with the capability issues under its capability procedures, or if the outcome of the conduct hearing is to dismiss Dr Hussain, then the Trust would need to consider referring the capability issues to the GMC. I decided that the conduct issues should be addressed first in the main because they could be concluded much more quickly. Given the effect of a full exclusion on a Consultant, I considered it was key that we got to the bottom of the issue of Dr Hussain’s probity swiftly. As stated above, it was because of the allegation that she had tampered with clinical records that she was unable to have access to the Trust’s computers and unable, therefore, to undertake even non-clinical duties.”
“It is for the Trust to decide upon the most appropriate way forward…”
“Where A and B contract with each other to confer a discretion on A, that does not render B subject to A’s uninhibited whim. In my judgment, the authorities show that not only must a discretion be exercised honestly and in good faith but, having regard to the provision of the contract by which it is conferred, it must not be exercised arbitrarily, capriciously or unreasonably.”
“Whilst it is necessary to set out formal employment arrangements in this contract we also recognise that you are a senior and professional employee who will usually work unsupervised and frequently have the responsibility for making important judgements and decisions. It is essential therefore that you and we work in a spirit of mutual trust and confidence. You and we agree to the following mutual obligations in order to achieve the best for patients and to ensure the efficient running of the service: • to co-operate with each other; • to maintain goodwill; • to carry out our respective obligation in agreeing and operating a Job Plan; • to carry out our respective obligation in accordance with appraisal arrangements; • to carry out our respective obligation in devising, reviewing, revising and following the organisation’s policies, objectives, rules, working practices and protocols. ii) At clause 17, which is headed “Disciplinary Matters”: “Wherever possible, any issues relating to conduct, competence and behaviour should be identified and resolved without recourse to formal procedures. However, should we consider that your conduct or behaviour may be in breach of normal standards of behaviour, or that your professional competence has been called into question, we will resolve the matter through our disciplinary or capability procedures, subject to the appeal arrangements set out in those procedures.”
“This contract and the associated Terms and Conditions contain the entire terms and conditions of your employment with us, such that all previous arguments, practices and understandings between us (if any) are superseded and of no effect. Where any external term is incorporated by reference such incorporation is only to the extent so stated and not further or otherwise.”
“The relevant contract is that between the individual employee and his employer; it is the contractual intention of those two parties which must be ascertained. In so far as that intention is to be found in a written document, that document must be construed on ordinary contractual principles. In so far as there is no such document or that document is not complete or conclusive, their contractual intention has to be ascertained by inference from the other available material including collective agreements. The fact that another document is not itself contractual does not prevent it from being incorporated into the contract if that intention is shown as between the employer and the individual employee. Where a document is expressly incorporated by general words it is still necessary to consider, in conjunction with the words of incorporation, whether any particular part of that document is apt to be a term of the contract; if it is inapt, the correct construction of the contract may be that it is not a term of the contract. Where it is not a case of express incorporation, but a matter of inferring the contractual intent, the character of the document and the relevant part of it and whether it is apt to form part of the individual contract is central to the decision whether or not the inference should be drawn.”
“(a) whether the policy was drawn to the attention of employees; (b) whether it was followed without exception for a substantial period; (c) the number of occasions on which it was followed; (d) whether payments were made automatically; (e) whether the nature of communication of the policy supported the inference that the employers intended to be contractually bound; (f) whether the policy was adopted by agreement; (g) whether employees had a reasonable expectation that the enhanced payment would be made; (h) whether terms were incorporated in a written agreement; (i) whether the terms were consistently applied.”
“…where an employer has published and implemented with the concurrence of employees’ representatives formal procedures providing for the manner in which complaints are to be investigated, it will usually become a term of the contract of employment that those procedures will be followed unless and until withdrawn by agreement. The fact that in this case the procedures were made in the implementation of a non-contractual policy is in my view of no significance. What matters is whether they were in fact adopted as part of the contract of employment, …”
“… issues relating to a practitioner’s conduct capability or professional competence should be resolved through the employing authority’s disciplinary or capability procedures (which will be consistent with the [MPHS] framework) …”