“Miss Reilly, who has addressed me very courteously and sympathetically, was the victim for a significant period of time of harassment by a man named Webb. She gives details of his extremely unpleasant conduct over a period of time, particularly when he was a tenant in her accommodation. There is no doubt that on the basis of these allegations, which I accept for the purpose of this application, Mr Webb committed a number of criminal offences which made Miss Reilly’s life particularly unpleasant and uncomfortable. She complained to the police about Mr Webb’s conduct. Essentially her complaint in paragraphs 1 to 29 is that, for whatever reason, because they were incompetent, whether they were just not interested, whether they were overworked, whether they made mistakes or whatever, the police, in particular various named officers of the Commissioner, failed to exercise proper care and diligence in investigating her claim that she had been the victim of crime. She maintains that if it had been done properly Mr Webb could have been stopped and she could have been saved a great deal of trauma.”
“It would be unwise to try to predict accurately what unusual cases could conceivably arise. I certainly do not say that they could not arise. But such exceptional cases on the margins of the principle in Hill's case will have to be considered and determined if and when they occur.”
“…nor did they [the police] owe a duty of care to individual members of the public who might suffer injury through the criminal's activities”
“Miss Reilly says that in relation to Mr Webb the police’s failure to apprehend him had created an exceptional added risk different in incidence from the general risk to the public at large from criminal activities so as to establish sufficient proximity of relationship between the police officers and her.”
“She has an arguable case in law. Whether she succeeds on the facts being another matter entirely in relation to paragraphs 1 to 29 of Particulars of Claim A I could not assume that there are no reasonable grounds for bringing the claim. So I am going to strike out everything except paragraphs 1 to 29 of Particulars of Claim A.”
“A retreat from the principle in Hill's case would have detrimental effects for law enforcement. Whilst focusing on investigating crime, and the arrest of suspects, police officers would in practice be required to ensure that in every contact with a potential witness or a potential victim time and resources were deployed to avoid the risk of causing harm or offence. Such legal duties would tend to inhibit a robust approach in assessing a person as a possible suspect, witness or victim. By placing general duties of care on the police to victims and witnesses the police's ability to perform their public functions in the interests of the community, fearlessly and with despatch, would be impeded. It would, as was recognised in Hill's case, be bound to lead to an unduly defensive approach in combating crime.”
“More fundamentally since the decision of the European Court of Human Rights in Z v United Kingdom, it would be best for the principle in Hill's case to be reformulated in terms of the absence of a duty of care rather than a blanket immunity.”
“There may be exceptional cases where the circumstances compel the conclusion that the absence of a remedy sounding in damages would be an affront to the principles which underlie the common law. Then the decision in Hill's case should not stand in the way of granting an appropriate remedy.”