"It is one of the primary objectives of the Company to provide secure long-term employment for all employees who have established a satisfactory record of performance."
"The implied obligation is no more than one particular aspect of the portmanteau, general obligation not to engage in conduct likely to undermine the trust and confidence required if the employment relationship is to continue in the manner the employment contract implicitly envisages."
"[the duty of trust and confidence] is concerned with preserving the continuing relationship which should subsist between employer and employee. So it does not seem altogether appropriate for use in connection with the way that relationship is terminated. If one is looking for an implied term, I think a more elegant solution is McLachlin J's implication of a separate term that the power of dismissal will be exercised fairly and in good faith. But the result would be the same as that for which Mr Johnson contends by invoking the implied term of trust and confidence. As I have said, I think it would be possible to reach such a conclusion without contradicting the express term that the employer is entitled to dismiss without cause."
"As I understand Scally , it recognises that, just as in the earlier authorities the courts were prepared to imply by necessary implication a term imposing a duty on an employer to exercise due care for the physical wellbeing of his employees, so in the appropriate circumstances would the court imply a like duty as to his economic wellbeing, the duty as to his economic well being giving rise to an action for damages if it is breached. Here, it is also possible to specify circumstances which would enable a term to be implied. The circumstances are: (i) The existence of a contract of employment or for services. (ii) The fact that the contract relates to an engagement of a class where it is the normal practice to require a reference from a previous employer before employment is offered. (iii) The fact that the employee cannot be expected to enter into that class of employment except on the basis that his employer will, on the request of another prospective employer made not later than a reasonable time after the termination of a former employment, provide a full and frank reference as to the employee. This being the nature of the engagement, it is necessary to imply a term into the contract that the employer would, during the continuance of the engagement or within a reasonable time thereafter, provide a reference at the request of a prospective employer which was based on facts revealed after making those reasonable careful enquires which, in the circumstances a reasonable employer would make."
"The first defendant would at all reasonable times take all reasonable steps to ensure that the plaintiffs were made aware of the true position in regard to their pension rights and to all other benefits and entitlements under their contract of employment."
"Will the law then imply a term in the contract of employment imposing such an obligation on the employer? The implications cannot, of course, be justified as necessary to give business efficacy to the contract of employment as a whole. I think there is force in the submission that, since the employee's entitlement to enhance his pension rights by the purchase of added years is of no effect unless he is aware of it and since he cannot be expected to become aware of it unless it is drawn to his attention, it is necessary to imply an obligation on the employer to bring it to his attention to render efficacious the very benefit which the contractual right to purchase added years was intended to confer. But this may be stretching the doctrine of implication for the sake of business efficacy beyond its proper reach. A clear distinction is drawn in the speeches of Viscount Simonds in Lister v Romford Ice and Cold Storage Co Ltd[1957] AC 555 and Lord Wilberforce in Liverpool City Council v Irwin[1997] AC 239 between the search for an implied term necessary to give business efficacy to a particular contract and the search, based on wider considerations, for a term which the law will imply as a necessary incident of a definable category of contractual relationship. If any implication is appropriate here, it is, I think, of this latter type. Carswell J. accepted the submission that any formulation of an implied term of this kind which would be effective to sustain the plaintiffs' claims in this case must necessarily be too wide in its ambit to be acceptable as of general application. I believe however that this difficulty is surmounted if the category of contractual relationship in which the implication will arise is defined with sufficient precision. I would define it as the relationship of employer and employee where the following circumstances obtain: (1) the terms of the contract of employment have not been negotiated with the individual employee but result from negotiation with a representative body or are otherwise incorporated by reference; (2) a particular term of the contract makes available to the employee a valuable right contingent upon action being taken by him to avail himself of its benefit; (3) the employee cannot, in all the circumstances, reasonably be expected to be aware of the term unless it is drawn to his attention. I fully appreciate that the criterion to justify an implication of this kind is necessity, not reasonableness. But I take the view that it is not merely reasonable, but necessary, in the circumstances postulated, to imply an obligation on the employer to take reasonable steps to bring the term of the contract in question to the employee's attention, so that he may be in a position to enjoy its benefit. Accordingly I would hold that there was an implied term in each of the plaintiff's contracts of employment of which the boards were in each case in breach."
"In the final analysis, the question for determination comes down to this: does the implied term include a positive obligation to warn an employee who is proposing to exercise important rights in connection with his contract of employment that the way in which he is proposing to exercise them may not be financially the most advantageous way in the circumstances? Expressed in these terms, it can be seen that the recognition of such a duty has potentially far reaching consequences for the employment relationship. A degree of caution is therefore required. In my judgment a proper caution requires the court to examine how such a positive obligation would cohere with other default obligations implied by the law in the employment context. The answer is "
"It is, as I have said, rightly conceded that Scally provides no support for the complainant. He undoubtedly knew of the existence of his early-retirement rights. He was also able, pace the ombudsman, to have worked out for himself how best to avail himself of those rights by carefully studying the information set out in the explanatory booklet. There is no suggestion that he ever asked for advice as to whether the choice he was making was a suitable one, nor, as I have already indicated, was there any finding that the university knew that he was making a decision under the influence of any mistake. The fact that Scally provides no support for the complainant's contention in my judgment tends to subvert, rather than assist, the proposition that the implied term of mutual trust and confidence includes within it a positive obligation to give advice of the kind which is now asserted."
"What can be deduced from the Hedley Byrne case, therefore, is that the necessary relationship between the maker of a statement or giver of advice ("the adviser") and the recipient who acts in reliance upon it ("the advisee") may typically be held to exist where (1) the advice is required for a purpose, whether particularly specified or generally described, which is made known, either actually or inferentially, to the adviser at the time when the advice is given; (2) the adviser knows, either actually or inferentially, that his advice will be communicated to the advisee, either specifically or as a member of an ascertainable class, in order that it should be used by the advisee for that purpose; (3) it is known either actually or inferentially, that the advice so communicated is likely to be acted upon by the advisee for that purpose without independent inquiry, and (4) it is so acted upon by the advisee to his detriment. That is not, of course, to suggest that these conditions are either conclusive or exclusive, but merely that the actual decision in the case does not warrant any broader propositions."
"The touchstone of liability is not the state of mind of the defendant. An objective test means that the primary focus must be on things said or done by the defendant or on his behalf in dealings with the plaintiff. Obviously, the impact of what a defendant says or does must be judged in the light of the relevant contextual scene."
"My Lords, this statutory system for dealing with unfair dismissals was set up by Parliament to deal with the recognised deficiencies of the law as it stood at the time of Malloch v Aberdeen Corporation[1971] 1 WLR 1581 . The remedy adopted by Parliament was not to build upon the common law by creating a statutory implied term that the power of dismissal should be exercised fairly or in good faith, leaving the courts to give a remedy on general principles of contractual damages. Instead, it set up an entirely new system outside the ordinary courts, with tribunals staffed by a majority of lay members. Many of the new rules, such as the exclusion of certain classes of employees and the limit on the amount of the compensatory award, were not based upon any principle which it would have been open to the courts to apply. They were based upon policy and represented an attempt to balance fairness to employees against the general economic interests of the community."
"For the judiciary to construct a general common law remedy for unfair circumstances attending dismissal would be to go contrary to the evident intention of Parliament that there should be such a remedy but that it should be limited in application and extent."
"It seems to me that Hedley Byrne v Heller & Partners [1964] A.C.465, properly understood, covers this particular proposition: if a man, who has or professes to have special knowledge or skill, makes a representation by virtue thereof to another –be it advice, information or opinion- with the intention of inducing him to enter into a contract with him, he is under a duty to use reasonable care to see that the representation is correct and that the advice information or opinion is reliable."
"That brings me to reliance by the plaintiff upon the assumption of personal responsibility. If reliance is not proved, it is not established that the assumption of personal responsibility had causative effect…… The test is not simply reliance in fact. The test is whether the plaintiff could reasonably rely on the assumption of responsibility by the person who performed the services on behalf of the company."
"But, as long as the representation plays a real and substantial part, though not by itself a decisive part, in inducing a plaintiff to act, it is a cause of his loss and he relies on it, no matter how strong or how many are the other matters which play their part in inducing him to act…And it is only because the judge complicated the matter by introducing what would have encouraged for what did induce and so finding reliance where no true reliance was, that he has given counsel for the plaintiffs any real ground for appealing his judgment…"
"the only answer that the second defendants could have properly given was that they did not know. It was wrong both factually and legally for the judge to create the hypothesis that the second defendant could and would have given the plaintiffs accurate figures so as to give them an accurate basis upon which to decide whether to make a contract with Mr. Chappell."
"In considering the issue of causation in an action for negligence brought by a client against his solicitor it appears from Downs v Chappell that it is necessary to distinguish between two different kinds of case. Where a client sues his solicitor for having negligently failed to give him proper advice, he must show what advice should have been given and (on a balance of probabilities) that if such advice had been given he would not have entered into the relevant transaction or would not have entered into it on the terms he did. The same applies where the client's complaint is that the solicitor failed in his duty to give him material information. In Skyes v Midland Bank Executor and Trustee Co Ltd [1971] 1 Q.B. 113, which was concerned with a failure to give proper advice, the plaintiff was unable to establish this and his claim to damages for negligence failed. In Mortgage Express Ltd v Bowerman & Partners [1996] 2 All E.R. 836, which was concerned with a failure to convey information, the plaintiff was able to establish that if it had been given the information it would have withdrawn from the transaction and its claim succeeded. Where, however, a client sues his solicitor for having negligently given him incorrect advice or for having negligently given him incorrect information, the position appears to be different. In such a case it is sufficient for the plaintiff to prove that he relied on the advice or information, that is to say, that he would not have acted as he did if he had not been given such advice or information. It is not necessary for him to prove that he would not have acted as he did if he had been given the proper advice or the correct information. This was the position in Downs v Chappell [1997] W.L.R. 426."
"The judge may find as a fact that there was no reliance or that the plaintiff would have behaved in the same or substantially the same manner if he had been given accurate information; in either event the negligence had no causative potency."
"The Court of Appeal in the Banque Bruxelles case began with a reference to the well known principle that damages should be as nearly as possible the sum which would put the plaintiff in the position in which he would have been if he had not been injured. That would lead to two possible answers in the present case. (1) If there had been no report from Mr. Mothew to the building society, the money would not have been lent; the society would still have their£59,000 . There would have been no transaction, a phrase which I use not as a label for anything but as a description of the act. (2) If Mr. Mothew had provided an accurate report to the building society, then they might have been content to proceed on the terms previously proposed, or, they might have made a revised offer, or they might have proceeded as in (1) above. There is a triable issue as to that. Left to myself, I would have ruled that (2) was the appropriate situation for the judge to consider in assessing the damages. But I have to acknowledge that Hobhouse LJ in Downs v Chappell[1997] 1 WLR 426 , with the agreement of Butler-Sloss and Roch L.JJ., preferred method (1), both for fraudulent misrepresentation and for negligence. Lord Hoffmann, in Banque Bruxelles case[1997] AC 191 , 211, as it seems to me, considered that either method was the wrong place to begin: "
"In conclusion, I would add a footnote about the statement in Bristol and West Building Society v Mothew (t/a Stapley & Co)[1996] All ER 698 at 705-706,[1997] 2 WLR 436 at 443 that Downs v Chappell[1996] 3 All ER 344 ,[1997] 1 WLR 426 was authority for the proposition, and bound them to hold, that it was sufficient to succeed in the tort of negligence for a plaintiff to prove that the defendant had made a negligent misrepresentation on which he, the plaintiff, had relied and that it was irrelevant what representation the defendant would have made if he had been careful. This was not in fact the decision in Downs v Chappell . In that case, the negligent accountant had purported to verify figures for a business at a time when he had no basis to confirm any figures at all (see[1996] 3 All ER 344 at 349,[1997] WLR 426 at 431.) The accurate figures were then unknown and the accountant should have said so. If he had said so, the plaintiff would not have purchased the business. The figures used by the judge were not produced for at least another 16 months, by which time the plaintiff had long since bought the business and become committed to the losses which formed the subject matter of the action. The court in Downs v Chappell reversed the judge on this point because he had based his decision on the later, irrelevant, figures (see[1996] 3 All ER 344 at 351-352,[1997] 1 WLR 426 at 433.)"
"What the representee is generally found to complain of is the failure to carry out the intention, which shows that what really induced him to alter his position was his belief that the intention would be carried out. In other words, he relied upon the statement as if it were a promise, not as a representation. His belief that the representor had a present intention to act according to his statement would not have influenced him unless he had also believed that the intention would be carried out."
"A plaintiff who sues for breach of a duty imposed by the law (whether in contract or tort or under statute) must do more than prove that the defendant has failed to comply. He must show that the duty was owed to him and that it was a duty in respect of the kind of loss which he has suffered. Both of these requirements are illustrated in Caparo Industries Plc v Dickman[1990] 2 AC 605 . The auditors' failure to use reasonable care in auditing the company's statutory accounts was a breach of their duty of care. But they were not liable to an outside take-over bidder because the duty was not owed to him. Nor were they liable to shareholders who had bought more shares in reliance on the accounts because, although they were owed a duty of care, it was in their capacity as members of the company and not in the capacity (which they share4d with everyone else) of potential buyers of its shares. Accordingly, the duty which they were owed was not in respect of loss which they might suffer by buying its shares. As Lord Bridge of Harwich said, at p. 627: "
"….[A] person under a duty to take reasonable care to provide information on which someone else will decide upon a course of action is, if negligent, not generally regarded as responsible for all the consequences of that course of action. He is responsible only for the consequences of the information being wrong. A duty of care which imposes upon the informant responsibility for losses which would have occurred even if the information which he gave had been correct is not in my view fair and reasonable as between the parties. It is therefore inappropriate either as an implied term of a contract or as a tortious duty arising from the relationship between them."
"The principle thus stated distinguishes between a duty to provide information for the purpose of enabling someone else to decide upon a course of action and a duty to advise someone as to what course of action he should take. If the duty is to advise whether or not a course of action should be taken, the adviser must take reasonable care to consider all the potential consequences of that course of action. If he is negligent, he will therefore be responsible for all the foreseeable loss which is a consequence of that course of action having been taken. If his duty is only to supply information, he must take reasonable care to ensure that the information is correct and, if he is negligent, will be responsible for all the foreseeable consequences of the information being wrong."
"I readily accept that contracts are not to be lightly implied. Having examined what the parties said and did, the court must be able to conclude with confidence both that the parties intended to create contractual relations and that the agreement was to the effect contended for."
"…the common law is not antipathetic to concurrent liability, and …there is no sound basis for a rule which automatically restricts the claimant to either a tortious or contractual remedy. The result may be untidy; but, given that the tortious duty is imposed by the general law, and the contractual duty is imposed by the will of the parties, I do not find it objectionable that the claimant may be entitled to take advantage of the remedy which is most advantageous to him subject only to ascertaining whether the tortious duty is so inconsistent with the applicable contract that, in accordance with ordinary principle, the parties must be taken to have agreed that the tortious remedy is to be limited or excluded."
"I have always understood that the Court assesses damages on the basis that "if the contract could have been performed by the performance of the alternative least beneficial to the plaintiff, the measure of damages would be regulated by the loss occasioned by non-performance of that alternative": Deverill v Burnell L.R. 8 C.P.475, 481 per Bovil CJ. The simple reason for this is that a defendant is not liable in damages for not doing that which he is not bound to do."
"The law is concerned with legal obligations only and the law of contract only with legal obligations created by mutual agreement between contractors –not with expectations, however reasonable, of one contractor that the other will do something that he has assumed no legal obligation to do. And so if the contract is broken or wrongly repudiated, the first task of the assessor of damages is to estimate as best he can what the plaintiff would have gained in money or money's worth if the defendant had fulfilled his legal obligations and had done no more."
"..one must not assume that [the defendant] will cut off his nose to spite his face and so control these events as to reduce his legal obligations to the plaintiff by incurring greater losses in other respects."
"Employment opportunities are maximised for current central engineering employees affected by the change. Affected employees are treated and perceive themselves to have been treated with consideration and respect."
"….a representation may be true without being entirely correct, provided it is substantially correct and the difference between what is represented and what is actually correct would not have been likely to induce a reasonable person in the position of the claimants to enter into the contracts."
"….we also recognise that that the provision of the workload guarantee by ICI gives as good an assurance as is possible that there will be gainful employment for part of the workforce."
"We are not planning for nor do we anticipate making any of the transferred Windsor employees redundant."
"We were told that [redundancies] would be a ridiculous situation. Obviously there would have been the doomsday scenario, Armageddon as it were."
"Whilst they will not state it publicly, [ICI] clearly expect us to renegotiate Terms and Conditions including the peripheral pension conditions, pretty quickly, and there was some indication that ICI may contribute financially in this regard."
"Representatives raised concerns about moving forward with the process, in the main, it centred on how RES would tackle the effective use of working time issue. In addition, they stated a need to have a presence of RES at the communication sessions to make an input "some hints on where RES want LWA and ideas on working time"
"if we don't take the initiative and make changes at this stage of Project Windsor we will have to wait till LWA is debated and as we know this will be at the cost of a 14% increase"
"I can confirm that these assumptions overall were not atypical of actuarial assumptions in general use at, or around, this time. Note in this context that, within reasonable bounds, I would expect that whilst the adoption of a different actuarial assumption is likely to affect the absolute values of the respective benefit packages, it is less likely to have a very significant impact on the relative values in percentage terms."