“When a colleague of Great Western Railway is faced with an allegation of misconduct, neglect of duty, or other breach of discipline: 1. The colleague will be informed in writing, as early as possible, of the nature of the offence and will be invited to attend a disciplinary hearing within 7 working days of receipt of the letter confirming the allegation (s). This will be heard by an appropriate manager of Great Western Railway. 2. The colleague will be supplied with copies of written reports or statements made as part of the investigation and other relevant evidence at least 5 working days before the hearing. 3. At such hearings a colleague employee facing disciplinary allegations is entitled to be: i) Accompanied by a fellow colleague of Great Western Railway ii) Accompanied by a full time official employed by a trade union; or a lay trade union official so long as they have been reasonably certified in writing by their union as having experience of, or as having received training in, acting as a worker’s representative or companion at disciplinary or grievance hearings iii) Permitted to call witnesses 4. Upon completion of the disciplinary hearing, the outcome will be confirmed in writing to the colleague. 5. The colleague shall have the right of appeal to an appropriate senior manager of Great Western Railway against the decision, and/or interpretation of the facts, and/or facts not previously considered or application of the agreed procedure. 6. Hearing the appeal must not be the manager who heard the case in the first instance. 7. Any such appeal must be made in writing within 7 working days of the date of written notification of the decision. The appeal should be heard and decided as early as possible… If the colleague appealing so desires: i) They will be heard in person before an appropriate manager of Great Western Railway. ii) The same provisions under clause three above will apply. 8. … 9. The procedure set out in paragraphs 1 to 8 above may involve cases of gross misconduct which may warrant summary dismissal. …”
“In the employment context the disciplinary power is conferred on the employer by reason of the hierarchical nature of the relationship. The purpose of the procedures is not to allow a body independent of the parties to determine a dispute between them. Typically it is to enable the employer to inform himself whether the employee has acted in breach of contract or in some other inappropriate way and, if so, to determine how that should affect future relations between them. It is true that sometimes (but by no means always) the procedures will have been contractually agreed, but that does not in my judgment alter their basic function or purpose. The employer has a duty to act fairly and procedures are designed to achieve that objective. The degree of formality of these procedures will vary enormously from employer to employer. But even where they provide a panoply of safeguards of a kind typically found in adjudicative bodies, as is sometimes the case in the public sector in particular, that does not alter their basic function. It is far removed from the process of litigation or adjudication…”
“…More importantly however, as a general rule it is not appropriate for the courts to intervene to remedy irregularities in the course of internal disciplinary proceedings between an employer and an employee. Such intervention causes unnecessary delay and expense, leading to the sort of micro-management that courts have repeatedly deprecated: see for example Kulkarni v Milton Keynes Hospital NHS Trust[2009] EWCA Civ 789 at [22].”
“Criticism is also made of the tribunal's conclusion that it was unreasonable for the respondent to fail to conclude that, for as long as Mr Syed continued to be certified unfit, there should never be a disciplinary hearing which, by definition, would take place in his absence. In our judgement, as the basis for a conclusion that the decision of Mr Foulds to proceed on 4 January with a disciplinary hearing, in the absence of Mr Syed, meant that the investigation was unreasonable puts it far too high. Without in any way prejudging the task of the Tribunal which will consider this matter, it is plain and obvious that there can be many circumstances in which a reasonable employer, conducting a reasonable investigation, can proceed in the absence of a person, even though they may be certified by their GP unfit for work through sickness. To require an employer, as an incident of a reasonable investigation, always to give an unlimited period during which an employee could continue to furnish certificates of unfitness, safe in the knowledge that disciplinary proceedings could not take place in their absence, is wrong.”
“It has come to my attention that you are likely to know, whether in passing or otherwise, Ms Victoria Isaacs [she also listed a range of other people she said were connected to the dispute]…This proximity creates a significant risk to the fairness and impartiality of the proceedings, as it appears that you may have regular interaction and/or a working relationship with Ms Isaacs…The working environment of at a railway station necessarily involves close and regular interaction between colleagues….”
“47 …The chair is linked to Reading Station, the location at which one of the key individuals involved in the matter is employed, namely Victoria Isaacs… 48. Reading Station operates an open plan office environment. Accordingly, the likelihood that Claire Morgan does not know Victoria Isaacs is remote. 49. This connection creates an appearance of bias...”
“I am responding to your e-mail requesting for a new hearing manager to be appointed for your clients disciplinary. Ms Morgan is an experienced, professional manager who will be able to hear the case objectively and without bias. You mention that she has worked with a number of the witnesses previously, I can confirm that Ms Morgan has never managed any of the colleagues as she worked in a different region to the Paddington/ Reading colleagues. Ms Morgan's current role is Regional OB Manager, which is a completely separate function to stations”
“31…Whilst she [Ms Isaccs] now works in the same region, she works in a different function to the stations. There was no evidence that she had any knowledge of the matters concerned or any personal involvement with any of the persons involved so as to give rise to any risk of bias or the appearance of bias. … 42… It is extremely common for Managers to decide grievances of individuals known to them or directly reporting to them. That does not mean that they are biased. The allegation by Ms Bailey on13 January 2026 , was that Ms Morgan was likely to know, whether in passing or otherwise, Ms Victoria Isaacs. Knowing someone does not demonstrate bias. There is no suggestion that she does know Ms Isaacs in any meaningful way other than by reference to the fact that she is an employee of the company. … 44. Respectfully, it appears to me that the Applicant and Ms Bailey are trying to decide who hears the matter. It is not for them to do so. Ms Morgan is experienced, has no historical knowledge of the matter and does not manage anyone involved in the process. She also does not work directly with anyone or at that base. In my view she is clearly independent the correct choice of Manager to hear this disciplinary.”
“During our recent occupational health appointments, you have indicated a specific timeframe within which you expect me to recover, citing the need for me to attend a disciplinary hearing. I must respectfully point out that such comments appear to exceed the remit of occupational health and do not align with the impartial and supportive role expected in this context. It is important to note that my ill health arose as a direct consequence of the bullying, victimisation, discrimination and harassment that I endured during my employment with the company… … The attached letter from my counsellor [the attached is a letter from an NHS counsellor] outlines the severity of my current condition. I kindly request that you refrain from inquiring about my readiness to attend the disciplinary hearing as I remain unable to do so at this time…”
“Disciplinary Process We understand that your health is a significant concern right now, and we want to be respectful of that. At the same time, the disciplinary matter remains unresolved and cannot be delayed indefinitely. While we recognise this may be difficult, progressing the process could also help in providing some resolution and certainty moving forward. A hearing manager will be appointed shortly and will contact you directly with further details. We are mindful of the Occupational Health advice and will ask for their input again regarding any adjustments that may support your participation. If you have any specific suggestions or needs, please do share them with us so we can take them into account. To clarify, Occupational Health has advised that you are currently not fit to attend disciplinary meetings…”
“I am aware that it has been recognised by Occupational Health that you are unfit to attend a disciplinary hearing with no clear timescale for when you will be. In consideration of the impact this process is having on your health, I consider it necessary to progress the disciplinary process so that your case can be brought to a close. I can therefore offer you the adjustment of confirming your responses and mitigation to the allegations in writing. If you wish to proceed with written submissions, please send these to me at my e-mail address detailed below by the commencement of the hearing. Alternatively, should you wish for a representative to attend the hearing on your behalf please do advise me of who this will be. If you do not confirm either your attendance at the meeting, a representative on your behalf or send me written submissions of your case I reserve the right to proceed with the disciplinary hearing, and a decision may be made in your absence.”
“…[the claimant] has reported that his participation in a disciplinary hearing at this stage – particularly in the context of unresolved concerns and ongoing procedural disputes – would be likely to exacerbate his symptoms, impede his recovery, and increase his overall risk profile…He feels that proceeding with a disciplinary process in his absence would be likely to cause him further psychological harm…I would be grateful if his current mental health difficulties could be taken into account when considering any further steps or requirements placed on him”