“8. At the time of drafting this statement 228 Claimants have litigated their claims and 144 remain pre litigation. 9. Of the total 372 Claimants DWF Law LLP have received 345 Claims Notification Forms (CNFs). Of those CNF’s [sic] 340 were submitted by Ersan & Co Solicitors and 5 CNF’s [sic] were submitted by solicitors previously instructed by the Claimants. 10. Of the remaining 27 Claimant we are aware that they are represented by Ersan & Co Solicitors as we have either copies of the medical and/or psychological reports produced for them under the instruction of Ersan & Co Solicitors or we have copies of Court documents.”
“67. Of the 340 CNF’s [sic] in this review 96% contain an allegation that the Claimant sustained psychological injuries. 68. Of the 336 First Tier medical reports 67% of Claimants are recommended for further psychological examination by the First Tier Expert. 69. Of the 336 First Tier medical reports 68% of Claimants served a psychological or psychiatric report. 70. In 100% of reports by Dr YAHLI he diagnoses a recognised psychiatric condition. 71. Of those reports 76% of the 209 reports available of Dr YAHLI provided a recovery period (with intervention) of two years or longer.”
“6. ... a. [JS1] reveals an obviously troubling pattern in relation to the presentation of a significant number of claims who are represented by Ersan & Co .... b. More specifically, on its face, JS1 strongly indicates that all of the claims have been cynically managed so as to contrive an outcome whereby in every case, and irrespective of the true circumstances of that case, the Claimant is presenting a claim that they have suffered psychiatric harm as a result of the relevant index event. In other words, it indicates that a cynical “conveyor belt” approach has been adopted in respect of the management of the claims, which approach the Claimants themselves have then readily exploited for the purposes of contriving their individual claims for psychiatric damage. c. These matters must inevitably be treated as a key and integral part of the relevant factual matrix for the assessment of the Defendants’ pleaded case that the claims are by their nature each of them fundamentally dishonest. ...”
“e. ... i. ...[JS1] does not itself reveal any (or certainly any privacy significant) data beyond that which can already be discerned from the content of the publicly inspectable court files in the individual cases and, further ii. the Claimants have at no point sought any anonymity or confidentiality order from the court in connection with their claims.”
“33. All case data relating to matters in which DWF is instructed are initially collated within DWF’s case management system, which ... is stored in a highly secure manner. 34. ... upon the instructions of each insurer client in the defence of legal claims, as a matter of general practice which is carried out across the insurance industry, in order to detect and prevent fraud, DWF carry out some analysis of all claims data in order to identify trends or patterns. 35. When a new trend or pattern is identified, DWF will notify their insurer clients of the key identifying factors. During this process, the key attractors or behaviours is shared between DWF and the insurer client for the purpose of identifying their own exposure to such claims to assist with the defence of legal claims being made against them. To the extent that data is analysed or shared in this context it is for the exclusive, public interest purpose of safeguarding the insurance industry and thereafter the wider general public against fraudulent conduct. 36. In relation to these matters, analysis was carried out by ... two individuals .... 37. It was that cross-claims analysis which revealed that Dr Yahli had been used on a large number of claims where Ersan & Co were the legal representative. This in turn resulted in DWF conducting analysis of the content of the reports produced by Dr Yahli. That analysis was immediately concerning and indeed suggested that the Yahli Reports were entirely lacking in integrity. ... 38. However, importantly, the analysis suggested that the concerns did not merely begin and end with Dr Yahli. Quite the contrary it indicated that there were serious questions as to the way in which the process across all the claims had been conducted from the outset ... 39. Importantly, ... no individual person’s data was shared with any insurer client, as DWF took the view that such data did not need to be shared in order to reveal the wider pattern. 40. Following its sharing of the key indicator data with insurers, DWF received instructions from a number of insurers to investigate these claims further. The majority of these instructions were dealt with by a small group of lawyers at DWF ... .”
“51. For the avoidance of doubt, DWF have ensured that the full data set has been reviewed by as few people as possible and only where absolutely necessary for the purposes of the litigation and/or as a result of subsequent correspondence from Ersan & Co Solicitors on behalf of the Claimants.”
“52. ... ... e. This column was required to identify the name of the Claimant. DWF’s case management system creates one reference per accident; not per claim. As there are a number of accidents which have resulted in multiple claims from multiple Claimants had the Claimant name not been provided there would have been multiple lines of data with the same reference. This would be confusing and could weaken the reliability of the data. It would also make it more [difficult] for the Claimants’ solicitors to verify the accuracy of the data. Given the people in the same vehicle in the same incident are family members, on a number of cases, using initials would not have been possible as the initials were the same. Therefore, the Claimant’s name (noting that this is information and data held by the Claimants’ solicitors in any event as they are their own clients) was deemed the most appropriate way of being able to enable a fair verification and validation of the data.”
“58. ... for the purposes of [JS1] ... it was clear that Ersan & Co would equally request the data relating to the wider claims. Rather than provide many hundreds of CNFs and medical reports, which include more sensitive data than is reasonably required for the purposes of my statement (such as addresses, dates of birth, national insurance numbers, defendant names and addresses, information regarding other medical history), the spreadsheet was considered the best way to provide the data so that it could be verified by Ersan & Co on behalf of the Claimants but without providing data beyond that which was proportional and otherwise necessary in all the circumstances.”
“Every advocate is exhorted, particularly nowadays, exhorted time and again to reconsider and refine their cases and maintaining only those that they consider to be their best. The logic of that, of course, is that if you’re not going to succeed on your best points it’s pretty unlikely you’re going to succeed on your worst.”
“Th[e earlier] skeleton argument is very different to that produced by Mr Coppel today. He explains that he looked at the material de novo and formulated his submissions based on what he thought were the best points and the only points he needed to make to succeed on his application. I make no criticism whatsoever of that approach, but it seems to me that if the claimants have strong grounds for saying that there has been some illegality in relation to data processing, and/or if there were strong grounds for saying that the information or the material is irrelevant, Mr Coppel would no doubt have said so.”
“49 ... the defendants have offered to provide a revised schedule containing Ersans’ reference number for each claimant; that in my judgment will assist Ersans to do [the exercise of checking JS1] if they want to.”
“39. ... Mr Stevens, who still works as a solicitor for another firm, will need to give evidence on at least a few occasions. As [counsel for the claimants] rightly says, after a small number of occasions there are likely to be sufficient judgments to enable Mr Stevens not to be called again and one of the perhaps small elements of co-operation which has been offered is that the claimants agree, and I would like this to be recited in the order, that they will not apply in any other claim to debar Mr Stevens’ evidence. ...”
“AND UPON it being recorded that Ersan & Co have, through their Counsel, given an undertaking to the Court that they will not make further applications to debar the Defendants or other insurers represented by DWF LLP from relying on the witness statement of James Stevens dated18 June 2021 containing similar fact evidence.”
“9. ... The background to the undertaking was the application during which the claimants chose not to take any point on GDPR. The undertaking was given by the firm representing the claimants and in the context of the claimants (and other claimants’) cases being managed by the Court. 10. It was therefore on the basis of the undertaking that the judge concluded that the central issue in the HC action was not directly relevant to these proceedings. The breadth of the undertaking ([and] its applicability) was debated during the application, and it is noted that the appeal does not allege that HHJ Bloom was wrong in her construction of the undertaking. The second ground of appeal merely asserts that it was irrelevant .... 11. In any event, in the context of the number of related cases before the judges at Central London County Court in which the same Witness Statement was being relied upon by the Defendants, and in respect of which all the Claimants were being represented by [Ersan], HHJ Bloom was plainly correct that the undertaking extended beyond not making applications in the 5 cases that HHJ Backhouse had been considering (and in which the applications to debar had already been refused). If that was the [extent] of the undertaking, it would have been meaningless. On the (correct) assumption by HHJ Bloom, therefore, that the undertaking by [Ersan] meant that in the present case there could be no application to debar the Defendants from relying upon the Witness Statement on grounds of GDPR, this was a relevant factor which the judge was entitled to take into account. ....”
“1. ... lays down rules relating to the protection of natural persons with regard to the processing of personal data. 2. ... protects fundamental rights and freedoms of natural persons ... in particular their right to the protection of personal data.”
“The processing of personal data should be designed to serve mankind. The right to the protection of personal data is not an absolute right; it must be considered in relation to its function in society and be balanced against other fundamental rights, in accordance with the principle of proportionality. This Regulation respects all fundamental rights and observes the freedoms and principles in the [Charter of Fundamental Rights of the European Union] ... in particular the respect for private and family life, home and communications, the protection of personal data, freedom of thought, conscience and religion, freedom of expression and information, freedom to conduct a business, the right to an effective remedy and to a fair trial, and cultural, religious and linguistic diversity.”
“(1) Personal data shall be: (a) processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’); (b) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; […] (‘purpose limitation’); (c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’); (d) accurate .., (‘accuracy’); (e) kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed (‘storage limitation’); (f) processed in a manner that ensures appropriate security of the personal data, ... using appropriate technical or organisational measures (‘integrity and confidentiality’). 2. The controller shall be responsible for, and be able to demonstrate compliance with, paragraph 1 (‘accountability’).”
“(1) Processing shall be lawful only if and to the extent that at least one of the following applies: (a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;(b) ...;(c) processing is necessary for compliance with a legal obligation to which the controller is subject;(d) ...;(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;(f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.”
“Personal data which are, by their nature, particularly sensitive in relation to fundamental rights and freedoms merit specific protection as the context of their processing could create significant risks to the fundamental rights and freedoms.”
“(f) processing that is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity.”
“(1) ... (a) the personal data are no longer necessary in relation to the purposes for which there were collected or otherwise processed; ... (c) the data subject objects to the processing ... and there are no overriding legitimate grounds for the processing ...”
“... shall not apply to the extent that processing is necessary: ... (b) for compliance with a legal obligation which requires processing under domestic law or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; ... (e) for the establishment, exercise or defence of legal claims.”
“(c) is otherwise necessary for the purposes of establishing, exercising or defending legal rights, to the extent that the application of those provisions would prevent the controller from making the disclosure.”
“1. Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for the rights and freedoms of natural persons posed by the processing, the controller shall ... implement appropriate technical and organisation measures, such as pseudonymisation, which are designed to implement data-protection principles, such as data minimisation, in an effective manner and to integrate the necessary safeguards into the processing in order to meet the requirements of this Regulation and to protect the rights of data subjects.”
“the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.”
“Any processing of personal data should be lawful and fair. It should be transparent to natural persons that personal data concerning them are collected, used, consulted or otherwise processed and to what extent the personal data are or will be processed. .... Natural persons should be made aware of risks, rules, safeguards and rights in relation to the processing of personal data and how to exercise their rights in relation to such processing. In particular, the specific purposes for which personal data are processed should be explicit and legitimate and determined at the time of the collection of the personal data ... ”
“... The principle of transparency requires that any information and communicating relating to the processing of those personal data be easily accessible and easy to understand, and that clear and plain language be used. ...”