“I kept my communication with the driver of the grey Ford to an absolute minimum as I am not very good at communicating in English under extreme stress and I therefore had to rely on my daughter-in-law to handle the situation and communicate with the third-party driver”; ii) At paragraph 23, referring to her dealings with an organisation called Direct Accident Management Ltd (“DAMS”) who were to arrange a courtesy replacement car for her, she said: “I was further contacted by telephone by an agent of DAMS who told me that a vehicle would come to my address and all I had to do was to make sure I would be at home. There was no precise time slot and unfortunately, the agent arrived with the vehicle at a time when my daughter-in-law was not around to go through all of the paperwork for me before I could sign. The process seemed pleasant and I did sign the documentation, not realising that what I was actually signing was an expensive hire agreement.” iii) At paragraph 28 Mrs Karadag said: “I would like to give further clarification to the point of impetuosity. I have never heard of this word and did not know its meaning at the time. I have been advised on the meaning of this word and I therefore confirm that I do not want to make a case of impetuosity.”
“This is my last week at Rainer Hughes and I will be moving on. This is why I really want to get your mother-in-law’s statement as well as yours done before I finish up at the end of this week. .. Please let me know if you and your mother-in-law will both be available to talk through the content of your statements with me.”
“AND UPON it being noted that the Claimant’s pre-trial checklist dated 27.10.22 sets out that she will require an interpreter at trial but that not all of her pleadings and witness statements have been translated into Turkish It is Ordered that 1 The Defendants’ solicitors shall take instructions, and then clarify in writing (to be relied upon at trial) that the Claimant’s witness statements comply withCPR 32 and whether the various Statements of Truth that she has verified comply withCPR 22 . They should also indicate the level of the Claimant’s grasp of English. Such written clarification shall be provided by 4pm 11.11.22.”
“16 It has always been the position that Mrs Karadag’s English is proficient and that the interpreter at the trial was to assist with the stresses of the trial as Mrs Karadag is elderly and has medical issues. David Inskip conveyed HHJ Letham’s Order to Mrs Ilieva as she had been the first point of contact for the Claimant. Ms Ilieva confirmed in numerous telephone calls that Mrs Karadag fully understood the contents of her witness evidence, and it was again confirmed that the interpreter was necessary for the reasons above. 17 Mr Inskip confirmed to the court on 10 November that ‘Mrs Karadag’s level of English is proficient, and she is able to understand and assist in the drafting of the court pleadings. However for the purposes of a trial cross-examination it is the appropriate course of action to ensure no delay.’”
“13. The trial was in my list for two days, starting on12 December 2022 . The first issue I had to deal with was whether Mrs Karadag should have relief from sanctions in relation to the non-payment of the trial fee (an application for relief had been made on22 November 2022 ). I also had to deal with the fact that Mrs Karadag’s counsel told me at the start of the hearing that Mrs Karadag was unable to read properly her witness statement or the pleadings, which were in English, as she was only proficient in Turkish. Mrs Karadag had attended court with a Turkish interpreter. It proved impossible for the statement and the pleadings to be translated in Turkish that day, and in the event I refused the application for relief from sanctions and I struck out the claim (there had been no proper explanation given for the failure to pay the trial fee, and because of the language issue the trial could not go ahead in any event). I also struck out the Defence to the Counterclaim. 14. At the Defendant’s request, because of the issues around the translation of the statement and pleadings, I made an order that Rainer Hughes should show cause why they should not be jointly liable for some or all of the costs which I directed should be paid by Mrs Karadag and Ms Ilieva, and gave directions for the service of evidence by Rainer Hughes. Later, by an order made without a hearing on3 March 2023 , I gave permission to the Defendant to put in evidence in response thereto. 15. A hearing was then listed for25 July 2023 . 16. I note in passing that it would have been helpful if a transcript of my ex tempore judgment from12 December 2022 had been obtained or at least a note provided.”
“1. The Claimant’s application for relief from sanctions dated 22.11.22 is dismissed and the Claimant’s claim shall stand as struck out. 2. Pursuant toCPR 25.8 the Claimant do repay the interim payment of£17,542.42 that was paid by the Defendant to Bond Turner Solicitors on 13.08.18 by 4pm 23.01.23. 3. The Claimant/First Parts 20 Defendant’s defence to the Part 20 claim shall stand as struck out. 4. There be Judgment for the Defendant/Part 20 Claimant on the Part 20 claim against the Claimant/First Part 20 Defendant in the agreed sum of£25,000 . 5. The Claimant/First Part 20 Defendant do pay the Defendants’ costs of the claim and the Part 20 claim, to be the subject of a detailed assessment if not agreed. 6. For the avoidance of doubt, the costs referred to in paragraph 5 above shall be enforceable pursuant toCPR 44.15 (c) on the basis that the Claimant and/or her solicitor’s conduct is deemed likely to obstruct the just disposal of the proceedings. 7. Rainer Hughes Solicitors do show cause why they should not be jointly and severally liable for some or all of the costs referred to in paragraph 5 above pursuant toCPR 46.8 . 8. Rainer Hughes to provide any witness statements and/or other evidence relied upon in opposition to being liable for such costs in whole or in part by 4pm 23.01.23. 9. Upon receipt of such witness statements and/or evidence the matter shall be referred to HHJ Monty KC for further directions. 10. The Defendant/Part 20 Claimant’s claim against the Second Parts 20 Defendant shall be stayed with nil order as to costs.”
“I make this Witness Statement from facts and matters within my own knowledge. Where I refer to facts and matters outside my own knowledge, I identify the source of those facts and matters. I confirm that such facts and matters are true to the best of my knowledge and belief. I confirm that those matters that are within my own knowledge are true to the best of my knowledge and belief.”
“6. Mrs Karadag had an in-person meeting with representatives of the firm in September 2018 [this was a misprint for 2020]. The file handler for this matter was Jason Borg, a solicitor with Rainer Hughes who left the firm in November 2021. 7. At this meeting it was clear that Mrs Karadag had a good grasp of English and she subsequently signed a Letter of Authority for Rainer Hughes to take conduct of her case from her previous solicitors. 8. Mrs Karadag has been assisted throughout the proceedings by her daughter-in-law Dzheylyan Ilieva. Ms Ilieva is also the Second Part 20 Defendant to the proceedings. It is not denied that Ms Ilieva assisted Mrs Karadag but there was no indication at any point since instruction that Mrs Karadag was unable to understand the proceedings. 9. Jason Borg sent the first witness statement of Emine Karadag to Ms Ilieva on3 November 2021 . This statement was entirely in English and Mr Borg requested that Ms Ilieva and Mrs Karadag read the statement carefully and sign and return if satisfied that witness statement was completely accurate. 10. The statement was filed and served in English with the Claimant’s signature without further reference to any translation required. 11. Mr Borg did then say that the statement would subsequently be translated into Turkish, but this was as further assistance. Rainer Hughes have many clients for whom English was not their first language, and tried to assist as much as possible in this respect. Rainer Hughes have adhered to the Civil Procedure Rules throughout this matter and have ensured that Mrs Karadag understood all of the evidence in her case. 12. Notwithstanding Mr Borg’s comments there has been no request from the Claimant or Ms Ilieva for the translated copies of either the witness statement or indeed any of the pleadings or other material in this matter. Had there been then this firm would have acted upon such a request and the need for translations of all pleadings and statements, as there was no such request or concern raised by Mrs Karadag or Ms Ilieva (and Rainer Hughes had no reason to believe that this was needed) the matter proceeded. … 16. It has always been the position that Mrs Karadag’s English is proficient and that the interpreter at the trial was to assist with the stresses of the trial as Mrs Karadag is elderly and has medical issues. David Inskip conveyed HHJ Letham’s Order to Ms Ilieva as she had been the first point of contact of the Claimant. Ms Ilieva confirmed in numerous telephone calls that Mrs Karadag fully understood the contents of her witness evidence, and it was again confirmed that the interpreter was necessary for the reasons above. 17. Mr Inskip confirmed to the court on 10 November that ‘Mrs Karadag’s level of English is proficient and she is able to understand and assist in the drafting of the court pleadings. However for the purposes of a trial cross-examination it is the appropriate course of action to ensure no delay’”
“40. The result is, in my Judgment, very clear. If a witness is not sufficiently proficient in English to give evidence at trial in English, their witness statement must be in their language of choice, with a certified translation into their own language, and they will require an interpreter when they give their oral evidence at trial. This is clear from the CPR, the PD and the extract from the High Court Guides I have mentioned.”
“46. Mr Panesar’s statement is in my view unsatisfactory for a number of reasons. First, he says that the exhibit to this statement “contains all documents and correspondence from instruction to date.”
“79. In any event, it seems to me that the picture which emerges from the documents and correspondence to which I have referred – even if I ignore what was said in the more recent email exchanges between Ms Ilieva and Rainer Hughes – is a very clear one. 80. It was flagged from the outset that Mrs Karadag would need a translator. She attended her doctor with Ms Ilieva as a translator. Her first statement was prepared by Bond Turner in Turkish with a certified translation. There are numerous references to the need for a translator and to Mrs Karadag’s poor English. Mr Borg said that the witness statement would need translating to accord with the rules, and a translator was organised for the trial. Any witness who required a translator at trial would in my view be deemed to be insufficiently proficient to give evidence at trial in English, particularly in circumstances where a solicitor took the view that the statement (and the file) would need translating. There was a proliferation of red flags here which should have led Rainer Hughes to realise that without properly translated statements, this was a disaster waiting to happen. 81. I have no doubt that their failure to have done so was negligent in the sense identified in Ridehalgh, and that it was also a breach of the firm’s duty to the court: see Persaud v Persaud[2003] EWCA Civ 394 at [27] and Gillian Radford & Co v Charles[2003] EWHC 3180 (Ch) at [20]. This is because there was a clear breach ofCPR 32 andPD 22 , and in my view this was also a breach of the overriding objective set out inCPR 1 , which imposes an obligation on the court to deal with cases justly and at proportionate cost by (amongst other things) enforcing compliance with rules, practice directions and orders. Rainer Hughes’ negligence seems to me to have been a breach of the duty on a legal representative to assist the court in promoting the over-riding objective. 82. I am also entirely satisfied that these failures led to costs being wasted, which is the second part of the Ridehalgh test. That is clear from the order I made on12 December 2022 , and I so find on the basis of the current evidence. Not only were the failures the cause of the claim being struck out, it is plain that additional time was spent by the Defendant in dealing with these issues.”
“25. Therefore, even where impropriety etc is shown, there exists a discretion in the court as to whether any order should be made and the lack of proportionality of the remedy may, dependant on the facts of the case, disentitle the applicant to relief (see Chief Constable of North Yorkshire -v- Boardsley [2000] Lloyd’s Rep PN 675). This is so even at what is sometimes referred to as Stage 1 of a wasted costs order application, where the question is whether the Respondent should even be required to show cause at all. The present hearing in this case is ill defined but capable of being either Stage 1 or Stage 2, as I think was acknowledged. I will return to that.”
“28. In any event if I am wrong about that the numbers in this case and the scale of these proceedings are entirely out of proportion, the one against the other, and the proceedings are therefore disproportionate to any benefit they could possibly bring. The court was given about 800 pages of documents and witness statements, 2 bundles of authorities and skeleton arguments of 110 paragraphs from the Applicant and 76 from the Respondent, with a half-day pre-reading suggestion (which happily through fortunate events I was able to spend on the case). But much more to the point than this, the Applicant’s statement of his costs for this application are that they are£57,784 . The Respondent’s estimate, and bearing in mind that new solicitors and counsel had to be instructed and had to read into the case, is higher and is estimated at£85,000 . Even if it were the case, which I do not think it is, that some discernible 4-figure or 5-figure claim can be extracted from the wreckage of these figures, I have no hesitation in declining to exercise my discretion to grant the relief sought.”
“17. This issue has now been ongoing for some 7 months. There are bundles of over 200 pages said to be relevant to this issue alone, plus no doubt detailed skeleton arguments and voluminous authorities bundles. The costs are already no doubt disproportionate, and the matter is already well outside what is a summary procedure.”
“I have taken the level of costs into account, when comparing them to the wasted costs sought, and I have decided in the exercise of my discretion, at the third stage of the test, that it is just in all the circumstances to order Rainer Hughes to compensate the Defendant.”
““…it will only be in a very rare case that this court would interfere with a decision by the judge as to whether or not to make a wasted costs order. It must be rarer still that this court will be willing to interfere with a decision of the judge at the first stage.”
“This was, in my judgment, a very clear case in which Rainer Hughes … have defended this application without calling evidence from those actually involved at the truly material times such as the drafting of the statement, have failed to produce all relevant documents, and have ignored what is in my view clear from the documents. That is why the costs are greater than they should have been.”
“I have no doubt that the negligence of Rainer Hughes together with their stance on this application which I would define as an attempt to defend the indefensible, took this out of the norm and that I should assess the costs on an indemnity basis.”
“5.9 On an application for a wasted costs order under Part 23 the application notice and any evidence in support must identify— (a) what the legal representative is alleged to have done or failed to do; and (b) the costs that the legal representative may be ordered to pay or which are sought against the legal representative.” (a) what the legal representative is alleged to have done or failed to do; and (b) the costs that the legal representative may be ordered to pay or which are sought against the legal representative.” (a). what the legal representative is alleged to have done or failed to do (b). the costs that the legal representative may be ordered to pay or which are sought against the legal representative. 53. This will then give the court a basis upon which to make an early assessment of the issue of proportionality because there will then be information on how straightforward or complicated the “negligence” issues are likely to be and how the likely costs of dealing with those issues will compare to the wasted costs that are sought. Even if, at the early stage, it appears that it is not disproportionate to allow the application to proceed, a court should be encouraged to keep the matter under review as the application progresses. Andrews J (as she then was) undertook a similar exercise in Adegbulugbe v Nursing and Midwifery Council[2014] EWHC 405 (Admin) : she said: “4. After hearing argument on the matter after giving judgment dismissing the appeal, I was satisfied that the evidence before me was sufficient to cross the threshold inCPR 48 PD53.6, namely that if it was unanswered, it would be likely to lead to a wasted costs order being made, and that the wasted costs proceedings were justified, notwithstanding that they would lead to further costs being incurred. I gave directions for the service of further evidence and submissions, and that there should be a further hearing at which the Solicitors and Counsel would be afforded the opportunity to put forward reasons why a wasted costs order should not be made against them. I also adjourned over to the further hearing the NMC’s application for costs against Ms Adegbulugbe, as the losing party to the appeal.”