“Access to Records The Broker agrees to allow the Managing Agent access to all documents used in the negotiation of any insurances which the Broker places with the Managing Agent subject to the terms of this Agreement and shall allow the Managing Agent the right to make copies or extracts of any such records. Such right of access shall be at the discretion of the Broker but shall not be unreasonably withheld.”
“Access to Records 1. Where the broker’s papers are created in the course of an agency for the Assured as principal, the broker owes a duty of confidentiality and therefore cannot allow third parties to inspect any of their files unless the Assured first grants permission. 2. The exception to this rule, pursuant to London market practice, is that a Managing Agent is entitled to inspect those documents which they saw at the time of placement (e.g. placing presentation with supporting documents, information sheets, slips, any endorsements, policy wordings in draft and final form, and so forth). This is what is meant in the TOBA by “All documents used in the negotiation ….”
“….Lloyd’s has not specified the wording of the TOBA, but has laid down the minimum headings that must be accommodated, which include premium and claims, ownership of and access to records and law and jurisdiction. A model TOBA has been drafted in conjunction with the [LMA], which it is hoped brokers will use as the basis of their own TOBAs, but may adapt to suit their own specific types of business. ….. Brokers are reminded that this model will not cover every circumstance and care should be taken to ensure that it accommodates situations which may be particular to individual territories and classes of business. In particular Brokers are recommended to consider the section on access to business to ensure it satisfies their particular situation”
“1.Definitions … 1.2. Insurance Business Any insurance business falling within Schedule 2 of theInsurance Companies Act 1982 , including facilities and binding authorities relating thereto and reinsurance thereof, which may be transacted between the Broker and the Managing Agent, other than any outwards (re)insurance business placed by the Broker as agent of the Managing Agent. … 1.4. Group Any Company which is a holding company of the Parties or a subsidiary of any holding company of the Parties where “holding company” and “subsidiary” shall have the same meaning as given by sections 736 and 736A of theCompanies Act 1985 of Great Britain (as amended). 2 Scope 2.1. The purpose of this Agreement is solely to set out the rights and obligations of the Parties only in respect of the matters specifically addressed in the Agreement. To the extent that any matters relating to the relationship between the Broker and the Managing Agent are not expressly addressed in this Agreement they remain unaffected and unaltered by this Agreement. This Agreement shall not override the terms of any underlying contract for or of Insurance Business. 2.2. Nothing in this Agreement overrides the Broker’s duty to place the interests of its client before all other considerations nor shall this Agreement override any legal or regulatory requirement (whether obligatory or advisory) which may apply to the Broker, the Managing Agent, or the placing of any insurance business. … 3. Authority. Nothing in this Agreement shall grant the Broker authority to accept, amend or vary Insurance Business, settle, negotiate or compromise claims, alter any document or policy or otherwise act as or be the Managing Agent’s agent . 4. Premiums and Claims 4.1. The Broker shall maintain segregated accounts for the receipt, holding and payment of premiums and claims and tax monies in accordance with, as a minimum standard, the requirements of the General Insurance Standards Council… 4.2. The time at which premiums are to be paid to the Managing Agent will be agreed on a risk by risk basis in the relevant Slip or as may be separately agreed between the parties. 4.3. If premiums have not been received by the payment date agreed in accordance with clause 4.2. above, the Broker will use all reasonable endeavours to assist in their collection. If the premium is not paid to the Managing Agent by the agreed payment date, the Managing Agent may terminate the relevant Insurance Business in accordance with any right of cancellation. 4.4. The Broker shall pay to the Managing Agent the premium due under any Insurance Business and account to the Managing Agent for such premium, where: 4.4.1. the Broker is deemed to have received the premium on behalf of the Managing Agent under the law applicable to the payment of such premium; and 4.4.2. the Broker, or another broking company in the same Group, has received the premium. 8. Access to Records 8.1. The Broker agrees to allow the Managing Agent on reasonable notice to inspect and to take copies of the following: 8.1.1 the accounting records pertinent to any Insurance Business including information relating to the receipt and payment of premiums and claims and documentation such as any insurance contract or slip endorsements, addenda or bordereaux in the possession of the Broker relating to the Insurance Business; and 8.1.2. documents as may be in the possession of the Broker which were disclosed to the Managing Agent by the Broker in respect of any Insurance Business including, but not limited to, documentation relating to the proposal for the Insurance Business, the placing thereof (including endorsements and reinstatements) and any claims thereunder 9. Confidentiality Each of the parties will treat information received from the other relating to this Agreement and to the Insurance Business as confidential and will not disclose it to any other person not entitled to receive such information except as may be necessary to fulfil their respective obligations in the conduct of the Insurance Business and except as may be required by law or regulatory authority…”. … 1.2. Insurance Business Any insurance business falling within Schedule 2 of theInsurance Companies Act 1982 , including facilities and binding authorities relating thereto and reinsurance thereof, which may be transacted between the Broker and the Managing Agent, other than any outwards (re)insurance business placed by the Broker as agent of the Managing Agent. … 1.4. Group Any Company which is a holding company of the Parties or a subsidiary of any holding company of the Parties where “holding company” and “subsidiary” shall have the same meaning as given by sections 736 and 736A of theCompanies Act 1985 of Great Britain (as amended). 2.1. The purpose of this Agreement is solely to set out the rights and obligations of the Parties only in respect of the matters specifically addressed in the Agreement. To the extent that any matters relating to the relationship between the Broker and the Managing Agent are not expressly addressed in this Agreement they remain unaffected and unaltered by this Agreement. This Agreement shall not override the terms of any underlying contract for or of Insurance Business. 2.2. Nothing in this Agreement overrides the Broker’s duty to place the interests of its client before all other considerations nor shall this Agreement override any legal or regulatory requirement (whether obligatory or advisory) which may apply to the Broker, the Managing Agent, or the placing of any insurance business. … Nothing in this Agreement shall grant the Broker authority to accept, amend or vary Insurance Business, settle, negotiate or compromise claims, alter any document or policy or otherwise act as or be the Managing Agent’s agent . 4.1. The Broker shall maintain segregated accounts for the receipt, holding and payment of premiums and claims and tax monies in accordance with, as a minimum standard, the requirements of the General Insurance Standards Council… 4.2. The time at which premiums are to be paid to the Managing Agent will be agreed on a risk by risk basis in the relevant Slip or as may be separately agreed between the parties. 4.3. If premiums have not been received by the payment date agreed in accordance with clause 4.2. above, the Broker will use all reasonable endeavours to assist in their collection. If the premium is not paid to the Managing Agent by the agreed payment date, the Managing Agent may terminate the relevant Insurance Business in accordance with any right of cancellation. 4.4. The Broker shall pay to the Managing Agent the premium due under any Insurance Business and account to the Managing Agent for such premium, where: 4.4.1. the Broker is deemed to have received the premium on behalf of the Managing Agent under the law applicable to the payment of such premium; and 4.4.2. the Broker, or another broking company in the same Group, has received the premium. 8.1. The Broker agrees to allow the Managing Agent on reasonable notice to inspect and to take copies of the following: 8.1.1 the accounting records pertinent to any Insurance Business including information relating to the receipt and payment of premiums and claims and documentation such as any insurance contract or slip endorsements, addenda or bordereaux in the possession of the Broker relating to the Insurance Business; and 8.1.2. documents as may be in the possession of the Broker which were disclosed to the Managing Agent by the Broker in respect of any Insurance Business including, but not limited to, documentation relating to the proposal for the Insurance Business, the placing thereof (including endorsements and reinstatements) and any claims thereunder Each of the parties will treat information received from the other relating to this Agreement and to the Insurance Business as confidential and will not disclose it to any other person not entitled to receive such information except as may be necessary to fulfil their respective obligations in the conduct of the Insurance Business and except as may be required by law or regulatory authority…”
“..Although it is by no means always the case, a request to inspect the file can be the first sign that there is a potential problem. For this reason all such requests shall be treated as matters of priority and approached with care. Client Authority When dealing with a request for inspection, the first step should be to consider whether you are authorised to comply. Where the request comes from a regulator such as GISC the broker, generally, will be obliged by the regulatory regime to comply. Other than that, where the request comes from a party other than the client, the general rule is that the client’s consent must be obtained before the inspection proceeds. This is not only because of the agency relationship between the broker and the client … but is also a GISC requirement. If the broker has agreed …under a TOBA with a managing agent, to allow access to records, the client’s consent still should be sought before access is allowed. Likewise if the request is, say, pursuant to some contractual right of inspection under a reinsurance contract, the client’s consent should be sought. This is to ensure that there has been no change to the contract or the relationship between client and underwriter, of which, as broker, you are unaware. Again, if the request is from an underwriter to inspect a claim file other than in the normal course the clients should be advised and their approval sought. Such a request may be more routine in nature than a request to see the placing file, but it nevertheless concerns a file of documents which you hold on behalf of another. Always check with your client that they are happy before you proceed”