“[39] There is now a considerable body of authority setting out the lessons of experience and of science in relation to the judicial determination of facts. Recent first instance authorities include Gestmin SGPS SA v Credit Suisse (UK) Ltd[2013] EWHC 3650 (Comm) (Leggatt J, as he then was) and two decisions of Mostyn J: Lachaux v Lachaux[2017] EWHC 385 (Fam) [2017] 4 WLR 57 and Carmarthenshire County Council v Y[2017] EWFC 36 [2017] 4 WLR 136 . Key aspects of this learning were distilled by Stewart J in Kimathi v Foreign and Commonwealth Office[2018] EWHC 2066 (QB) at [96]: “i) Gestmin: (1) We believe memories to be more faithful than they are. Two common errors are to suppose (1) that the stronger and more vivid the recollection, the more likely it is to be accurate; (2) the more confident another person is in their recollection, the more likely it is to be accurate. (2) Memories are fluid and malleable, being constantly rewritten whenever they are retrieved. This is even true of “flash bulb” memories (a misleading term), i.e. memories of experiencing or learning of a particularly shocking or traumatic event. (3) Events can come to be recalled as memories which did not happen at all or which happened to somebody else. (4) The process of civil litigation itself subjects the memories of witnesses to powerful biases. (5) Considerable interference with memory is introduced in civil litigation by the procedure of preparing for trial. Statements are often taken a long time after relevant events and drafted by a lawyer who is conscious of the significance for the issues in the case of what the witness does or does not say. (6) The best approach from a judge is to base factual findings on inferences drawn from documentary evidence and known or probable facts. “This does not mean that oral testimony serves no useful purpose… But its value lies largely… in the opportunity which cross-examination affords to subject the documentary record to critical scrutiny and to gauge the personality, motivations and working practices of a witness, rather than in testimony of what the witness recalls of particular conversations and events. Above all, it is important to avoid the fallacy of supposing that, because a witness has confidence in his or her recollection and is honest, evidence based on that recollection provides any reliable guide to the truth”. ii) Lachaux: (7) Mostyn J cited extensively from Gestmin and referred to two passages in earlier authorities. The dissenting speech of Lord Pearce in Onassis and Calogeropoulos v Vergottis[1968] 2 Lloyd’s Rep 403 , 431; Robert Goff LJ in Armagas Ltd v Mundogas SA[1985] 1 Lloyd’s Rep 1 , 57. I extract from those citations, and from Mostyn J’s judgment, the following:- (8) “Witnesses, especially those who are emotional, who think they are morally in the right, tend very easily and unconsciously to conjure up a legal right that did not exist. It is a truism, often used in accident cases, that with every day that passes the memory becomes fainter and the imagination becomes more active. For that reason, a witness, however honest, rarely persuades a judge that his present recollection is preferable to that which was taken down in writing immediately after the incident occurred. Therefore, contemporary documents are always of the utmost importance…” (9) “…I have found it essential in cases of fraud, when considering the credibility of witnesses, always to test their veracity by reference to the objective fact proved independently of their testimony, in particular by reference to the documents in the case, and also to pay particular regard to their motives and to the overall probabilities…” (10) Mostyn J said of the latter quotation, “these wise words are surely of general application and are not confined to fraud cases… it is certainly often difficult to tell whether a witness is telling the truth and I agree with the view of Bingham J that the demeanour of a witness is not a reliable pointer to his or her honesty.” iii) Carmarthenshire County Council: (11) The general rule is that oral evidence given under cross-examination is the gold standard because it reflects the long-established common law consensus that the best way of assessing the reliability of evidence is by confronting the witness. However, oral evidence under cross-examination is far from the be all and end all of forensic proof. Referring to paragraph 22 of Gestmin, Mostyn J said: “…this approach applies equally to all fact-finding exercises, especially where the facts in issue are in the distant past. This approach does not dilute the importance that the law places on cross-examination as a vital component of due process, but it does place it in its correct context. [40] This is not all new thinking, as the dates of the cases cited in the footnote make clear. Armagas v Mundogas, otherwise known as The Ocean Frost, has been routinely cited over the past 35 years. Lord Bingham’s paper on “The Judge as Juror” (Chapter 1 of The Business of Judging) is also familiar to many. Of the five methods of appraising a witness’s evidence, he identified the primary method as analysing the consistency of the evidence with what is agreed or clearly shown by other evidence to have occurred. The witness’s demeanour was listed last, and least of all. [41] A recent illustration of these principles at work is the decision of the High Court of Australia in Pell v The Queen [2020] HCA 12. That was a criminal case in which, exceptionally, on appeal from a jury trial, the Supreme Court of Victoria viewed video recordings of the evidence given at trial, as well as reading transcripts and visiting the Cathedral where the offences were said to have been committed. Having done so, the Supreme Court assessed the complainant’s credibility. As the High Court put it at [47], “their Honours' subjective assessment, that A was a compellingly truthful witness, drove their analysis of the consistency and cogency of his evidence …”
"I question whether the respect given to our findings of fact based on the demeanour of the witnesses is always deserved. I doubt my own ability, and sometimes that of other judges, to discern from a witness's demeanour, or the tone of his voice, whether he is telling the truth. He speaks hesitantly. Is that the mark of a cautious man, whose statements are for that reason to be respected, or is he taking time to fabricate? Is the emphatic witness putting on an act to deceive me, or is he speaking from the fullness of his heart, knowing that he is right? Is he likely to be more truthful if he looks me straight in the face than if he casts his eyes on the ground perhaps from shyness or a natural timidity? For my part I rely on these considerations as little as I can help." "
"Psychologists and other students of human communication have investigated many aspects of deceptive behavior and its detection. As part of this investigation, they have attempted to determine experimentally whether ordinary people can effectively use nonverbal indicia to determine whether another person is lying. In effect, social scientists have tested the legal premise concerning demeanor as a scientific hypothesis. With impressive consistency, the experimental results indicate that this legal premise is erroneous. According to the empirical evidence, ordinary people cannot make effective use of demeanor in deciding whether to believe a witness. On the contrary, there is some evidence that the observation of demeanor diminishes rather than enhances the accuracy of credibility judgments."
“1.3 Witnesses of fact and those assisting them to provide a trial witness statement should understand that when assessing witness evidence the approach of the court is that human memory: (1) is not a simple mental record of a witnessed event that is fixed at the time of the experience and fades over time, but (2) is a fluid and malleable state of perception concerning an individual’s past experiences, and therefore (3) is vulnerable to being altered by a range of influences, such that the individual may or may not be conscious of the alteration.”
“In being realistic, it is also important to recognise that a witness under cross examination may reveal that historic documents or prior evidence lacked candour, without thereby wholly undermining credibility 4. Ultimately, the issue of how to approach credibility is one of weight, whilst consistently bearing in mind that the Claimant bears the persuasive burden throughout.”
“This is the basis of the so-called “Lucas direction” in criminal proceedings.” under cross examination may reveal that historic documents or prior evidence lacked candour, without thereby wholly undermining credibility 4. Ultimately, the issue of how to approach credibility is one of weight, whilst consistently bearing in mind that the Claimant bears the persuasive burden throughout.”
“1. A defendant’s lie, whether made before the trial or in the course of evidence or both, may be probative of guilt. A lie is only capable of supporting other evidence against D if the jury are sure that:(1) it is shown, by other evidence in the case, to be a deliberate untruth; ie it did not arise from confusion or mistake; (2) it relates to a significant issue; (3) it was not told for a reason advanced by or on behalf of D, or for some other reason arising from the evidence, which does not point to D’s guilt.”
“in that [Ticketline], as the sole ticketing agent, would process the sale of all tickets and would recoup the amount forward funded from the proceeds of the sale of tickets”
“Model Terms and Conditions for Selling Entertainment Tickets or provide a platform for reselling tickets under our Model Resale Platform Terms and Conditions (together or separately known as our model terms and conditions”
“ Refund at least the face value of the ticket if an event is cancelled and the event organiser enables and authorises refunds”
“All members must make sure that they have adequate financial accounting and security arrangements and procedures when handling customers’ money. In particular, members must agree that they will protect all money they receive from customers in one of the following ways. 1.1 Holding it in a separate ‘client account’ at a reputable bank or building society, so it is kept separate from the member’s own money. 1.2 The member will keep a bond, guarantee or other security in the way and for the amount we feel is acceptable. 1.3 The member will arrange insurance cover on the conditions and for the amount we feel is acceptable. 1.4 Any other way we may approve”
“What do the Defendant's bank statements and accounting records show regarding the flow of funds related to the Festival, including ticket sales, any payments to SSD and offsets against alleged debts?”
“Whoever we take this forward with does have to agree to some money coming back towards the debt to Ticketline. The company debt position needs to be reduced. Ticketline have increased its debt in order to reduce third party debt in the company. 119. There is no effective security for Ticketline in the ticket money as we are liable to the customer if the show does not go ahead in line with Ticketline’s terms and conditions. The document suggested debentures with equal priority but I can agree to letting your security sit before mine but we would both have debentures over the whole company. 120. Please can you have another look at what we are proposing in the light of the above and let me know your thoughts.”
“This is as I explained in our call that Ticketline had taken control of SSD until the debt to Ticketline is reduced. Shares were inadvertently issued in my name rather than Ticketline and this was rectified last week. We still want to do a deal.”
“We have to stop thinking this way its counterproductive, the fact so far as the Bingley customer is concerned is that TICKETLINE have their money if the event is cancelled TICKETLINE must return it, Ticketline own promoter now- so I cant see any way it cant [sic] not refund that money”
“ The further discussions did not involve any indication that Mr Mellor intended to take over the operation of SSD or assume any responsibility for organising, promoting or managing the Festival”
“If we can agree either OPTION 1 or 2 in a binding HoT - I will place£200k today to pay for critical immediates to keep this rolling. If the Binding HoT is not completed after agreed - Ticketline will need to repay this£200k . We can then agree a short form asset purchase agreement when your lawyer returns tomorrow to complete by Monday.”
“we have to stop thinking the ticket money is yours its not legally it’s the customers that you are holding in escrow for the customer will until the show maturity then to the promoter-it’s never Ticketline’s ????”.”
“ At all material times, the Defendant believed that the “unnamed” entity [In the heads of terms] was either Mr Mellor himself, or and by consequence of the Non-Disclosure Agreement as entered into between he parties on the8 July 2022 , Tokyo Group Limited as the only communication that was sent to the Defendant was from an email address signed by Mr Mellor himself but deriving from the Tokyo Group email.”
“ on the basis that we had an in principle agreement I felt we could now proceed and effectively at that moment Tokyo took over from SSD Music and assumed the role of the event organiser of the Bingley Festival. Our communications move into Tokyo taking over the running of the Bingley Festival [and he refers to various contemporaneous emails showing this].”
“For something like this we would usually use a Special Purpose Vehicle (SPV). However as a result of not having the time to, we used Tokyo, then named Tiki-o (Bradford) Ltd, a dormant company in which I owned 100% of the share capital – had the transaction completed I would have used this company to complete the£1 purchase. Tokyo already had a bank account, which meant faster and swifter payments. Without this, for us to set up a new company bank account, it could easily take 3 to 6 months, which would mean the festival could not be funded. Tokyo was also used as it was an entity with no prior liabilities, which made accounting simpler; and Tokyo was already part of the Tokyo group structure, and was therefore a very appropriate entity to proceed with. I made it clear to Mr Betesh and Steve Davis that Tokyo was Tokyo Group’s operating entity in this deal. Invoices would be addressed to and paid by Tokyo. They never expressed confusion or concern at the time. Suppliers were all told to re-address invoices to Tiki-o (Bradford) Ltd i.e. Tokyo for payment and subsequently invoices were sent to and paid by Tokyo.”
“26. Mr Davis, with the knowledge and approval of Mr Betesh, emailed me a list on2 August 2022 [reference] setting out the payments needed to book artists and venues for the Bingley Festival. Mr Davis and Mr Betesh were aware that Tokyo was funding payments, it is irrelevant that Tiki-o (Bradford) Ltd was used, I owned 100% of that company and Tokyo Group funded Tokyo to make the payments (Tokyo is Tokyo Group and vice versa); Mr Davis sent them to me for confirmation and invoices were addressed to and paid by Tokyo [reference] I was fully aware of all invoices and payments, Finance would send me an Excel spreadsheet with all payments on which I would then approve (via email response). Although I repeatedly requested formal Heads of Terms urgently after 28 July (we wanted these to pay critical people and to have clarity), Mr Betesh failed to provide them. However, Mr Betesh's acceptance of Option 1 and ongoing communications from Steve Davis (SSD Music's only Director), together with their silence on any disagreements, reinforced my understanding that Option 1 governed our relationship and Tokyo would now run Bingley, cover the costs, and receive the ticket revenue post-1 July 2022 as well as purchase of the shares of SSD. 27. Further emails show that I was now involved in getting the Bingley Festival running and increasing sales, including [reference] trying to increase marketing of the event to boost ticket sales, ensuring that the event would attract enough attendees to mitigate losses. Despite the urgency, Mr Betesh and Steve Davis never objected to Tokyo funding and taking over the organisation of the festival in full. They continued to send requests for payments, treating Tokyo as the de facto event organiser. If they had any issue with Tokyo’s role, they did not voice it. Indeed Mr Betesh failed to even attend any aspect of the festival and Steve Davis only attended very briefly and assumed no control, management or organisation. From29 July 2022 onwards, Tokyo took immediate steps to salvage the festival. It was Tokyo teams dealing with Police Licensing, SAG (Safety Advisory Groups), festival landlords, the Rugby Club. Tokyo was now the organiser. On2 August 2022 , I emailed Mr Betesh confirming that we were proceeding on the agreed Option 1 and that if, for any reason, it did not proceed, Tokyo would be entitled to the ticket sale revenues and cost recovery. Mr Betesh did not dispute this.”
“ Conclusion: I am left with no alternative other than to negotiate terms with Tokyo so that the Bingley Weekender can proceed. I am of the view that this is in the interest of SSD’s creditors.”
“Thanks for the update Paul. Please send ASAP, I am proceeding on the basis of our deal as agreed. And on the assumption if that cant or doesnt happen for whatever reason then we will need full ticket money and cost recovery for any shortfall as you’d expect.”
“B. The Parent Company is the sole shareholder of the SSD Music, IG Festivals Limited (11740186) (‘IGFL’) and SSD Venues Limited (11740170) (‘SSDVL’); C. SSD Music is the organiser and host of a musical concert and event known as the ‘Bingley Weekender’ (the ‘Event’) which is schedule to proceed on the weekend of the 5, 6 &7 August 2022 . SSD Music has also commenced the process of sales in respect of other events and as particularised in the attached Schedule (hereinafter referred collectively as ‘Future Events') and from which they have secured revenue (‘Future Events Revenue’); D. IGFL and SSDVL are dormant and are not trading companies. E. SSD Music is the legal owner of any and all intellectual property rights of and associated with the Event and is the contracting party with any and all performers and the providers of any services to the Event itself and is owner of the Intellectual Property of and associated with the Tomorrow Festival (the ‘Assets’) and is entitled to all ticket sale income, proceeds of bar takings and other revenue as generated by the Event less the suppliers’ costs (‘Event Revenue’); F. Ticketline is a company which processes ticket sales for and on behalf of the SSD Music and which has provided, by way of forward funding, a loan to the Parent Company and the Parent Company has in turn, advanced funds to the SSD Music to a sum no less than£550,000 (the ‘Ticketline Loan’); G. Ticketline had sold tickets for the Event to the value of or in excess of£550,000 up and unto the30 June 2022 (‘Existing Ticket Sales’); H. Ticketline have sold since the1 July 2022 and shall continue to sell tickets for the Event through and unto its conclusion. (the ‘Future Ticket Sales Revenue’); I. The Event has experienced cash flow problems and is required to secure further funding, failing which, the Event will fail; J. Tokyo is prepared to purchase SSD Music for the sum of£675,000 (six hundred and seventy five thousand) (the ‘Purchase Price’) [This was obviously a change from Option One as originally formulated]; K. Tokyo is prepared to meet those costs and disbursements as are, or may be required, in order to complete the Event. L. If and in the event, the Event is cancelled absent this Agreement, Ticketline will be required to refund the Existing Ticket Sales and SSD Music shall be exposed to further and wider financial Claims from the artists and creditors and it is accepted by the Parties that such conduct will severely damage the reputation of the Parent Company and those other events which are currently being managed by SSD Music, including and in particular, the Tomorrow Festival. As such, it is not in the interest of the parties, to cancel the Event; and M. Ticketline recognises and accepts that it will not recover all of that proportion of the Ticketline Loan to the Parent Company from SSD Music.”
“The conclusion of the musical event on the7 August 2022 and the payment of any and all costs of and associated with the conduct of the Event and such measures and/or costs as are, or may be, required to satisfy any and all creditors of and as incurred after the Event to return the land on which the Event is conducted, back to its original condition and state”
“Guys this isn’t my battle - I’ve stepped in to save all your asses & worked the whole festival for free You need to agree now to complete on the deal or get me my money back - reneging & keeping the ticket money isn’t possible Please, it’s freshers week now - someone needs to manage these business’s. Get me a secure payment plan to return my£741k or Complete the deal - none of us need this to go nuclear & will tomorrow unless this is resolved”
“One way or another this needs to conclude. In good faith you agreed to the terms below when Aaron came in at the last minute as you could not cash flow the festival as promised to myself and ssd senior management team. I understand that your circumstances changed due to the court case involving Rob Da Bank and from that I was forced to find the funding to avoid the 707k of refunds and the total collapse of SSD Music Ltd and the holding company you own the majority of. As that was the case I went out to seek someone else to take over the finance of the event and y our shares in the business that Adam asked me and we also spoke about to protect ticketline from 750k + worth of refunds. Aaron stepped in on the terms below and the email you replied to agreeing to option 1. The heads of terms he was provided did not reflect the agreement below and then in turn you haven’t had a heads of terms back so both sides need to sort that out one way or another. To move forward if you are not going to pay anymore of the ticket money over as agreed previously below is it agreeable that this just concludes with Aaron taking the assets and you don’t send the ticket money? We are basically selling the business for 750k to Aaron. If any liquidator questioned that we’d give the good reason we’d have had 750k more debt if we didn’t. It can’t be that SSD is yours to do the deal and then not yours when the deal doesn’t work or why would Aaron be negotiating with you and not me?”
“ What is happening here please - you absolutely promised me that you would release the ticket sales from 00:00hrs1 July 2022 to completion immediately after the show on the Monday - we are 2 weeks on. I feel Ive jumped in to save you on this and its really backfired - nothing I was told was correct. The Bars had already been sold to John Adamson for 100k+vat to fund a previous show that had nothing at all to do with Bingley - the costs have come in way more than anticipated. We paid everything that was show critical to make the show happen - but we’ve now all artists and agents screaming for the post show costs - Ive done what I promised I would do and got the show over the line – costing me personally£750k with zero bar income so far. Theres at least another£350k in costs I am not prepared to pay a single penny more until (a) we have the ticket income for all sales post 00:00hrs1 july 2022 (b) we get this deal completed. To be clear the Ticket Money you need to release today is - All ticket sales that occurred after 00:00hrs1st July 2022 - The FULL SALES for camping, campervan and parking sales for the entire event (as Camping / Parking is paid to someone else) - Where camping and parking where sold as a package the camping parking element will need to come over for all sales - If any refunds have occurred after 00:001st July 2022 but relate to sales that happened pre- 23:5930 June 2022 must not come from the post1 July 2022 sales THE FULL & FINAL SALE PRICE OF£746,081 (being the amount paid to talent and suppliers as attached breakdown of costs paid on behalf THE TICKETLINE NETWORK LTD to ensure the BINGLEY WEEKENDER 2022 proceeded and ensuring THE TICKETLINE NETWORK LTD did not have to refund£700k + of guests and£1m + talent / production and site did not sue IG INDUSTRIES LTD for its breach of contract. Protecting TNL and IG of further damages in excess of£1.7m THE FULL & FINAL SALE PRICE OF£746,081 IS TO INCLUDE (As Agreed OPTION 1) - 100% share transfer of IG FESTIVALS LTD (Formally SSD CONCERTS & FESTIVALS LTD) for£1.00 -100% share transfer of SSD VENUES LTD for£1.00 - Asset purchase of all assets / IP and any Land rights owned by IG INDUSTRIES LTD (Formally SSD INDUSTRIES LTD) held under the fixed and floating charge for the sum of£1.00 . To be clear we are not purchasing the company IG INDUSTRIES LTD this stays owned by The TicketLine Network Ltd to reclaim any future VAT refunds by way of its fixed and floating charge. No way I cant get involved in that - its ‘preference' - you need advice on that - your charge may allow that - it would certainly not allow me to take it and gift it you. The transfer of all shares / assets must complete on or before31st August 2022 to allow the clean TUPE transfer of all staff and payroll at1st September 2022 . TUPE Consultations on both sides must commence now. Guys to have jumped into this festival and financed it and operated it at 4 days notice was lunacy - but if I had not you would have lost all credibility, value and industries respect - I have kept my part of the deal the festival completed - please not release the Ticket Monies you said you would release today and lets complete this deal as agreed. ACCOUNT NAME TIKI-O (BRADFORD) LTD BANK BARCLAYS PLC [Bank Details] I need the ticket money TODAY to pay the rest of these show costs - if I cant get this resolved I have no option but to tell all suppliers / talent - that these must be paid by SSD as contracted and that Ticketline are holding all the festivals money. This helps no one and just needlessly pisses people off, after we’ve actually done the hard work and delivered the festival. Please send funds today. Please guys Im nervous as hell over this position and we need to close it - Ive agreed this deal with Paul and The Tickeline Network Ltd - we just need to stand on whats been agreed release the ticket money and complete this messy situation allowing us all to move forward. We need to do this quickly. Each day is costing us all serious reputation and financial damage. Please keep to what we agreed and lets close this deal < Option 1 > No Security / No Risk - Immediate Asset Sale. We will purchase all assets, IP and goodwill to inc 100% share capital of IG FESTIVALS LTD + SSD VENUES LTD for£1 . You keep all the ticket money up to1st July 2022 for all events. You pay all ticket sales from1 July 2022 over on maturity of all events.”
“I am trying to work out how it affects our position with ticketline in accounts as in ticket money vs advance sales vs loan. It’s a mess and want to make sure it is left correctly.”
“8. It is in effect a loan provided by the Defendant to the promoter. Repayment of the Loan is then repaid, not by fixed monthly payments but by a retention of the ticket sales income generated by the event. Accordingly, the amount paid by a customer in relation to a ticket purchase, is retained by us and set off as against the amount provided to the promotor by means of forward funding. Once the amount of ticket sales exceeds the amount provided by way of forward funding, the ticket sale proceeds are paid onto the promoter.”
“ I took control of the company because it was insolvent, I was owed a huge amount of money along with several other creditors. I had said that I needed to take control in order not to put the company into admin. You were given several weeks to raise money to avoid this happening, but were unsuccessful. You never actually gave me the control that you agreed to. The offer was that if money was paid back from ticket sales and debt reached a manageable level the bulk of the shares would be returned.”
“12. …the common ground is that by mid-July 2022, the Bingley Festival required a significant cashflow injection of anything towards£1 million in order to meet costs to completion. 13. It is not in issue that the Claimant met these costs, and that the costs identified as paid within Annex 1 to the particulars of claim were costs associated with the Bingley Festival…”
“the provision of something for the benefit of some other person with no intention of making a gift, that the defendant should have received some form of enrichment, and that the enrichment has come about because of the loss.”
“ 16-01: Where benefits are transferred in anticipation of a contractual agreement which is intended to provide for payment for those benefits, and the contractual agreement does not materialise, the general principles of failure of basis apply. The same principles that govern liability where the contract is void or unenforceable would seem to be equally applicable where the contract does not come about. As Barry J commented in William Lacey (Hounslow) Ltd v Davis [[1957] 1 WLR 932 at 939]: “I am unable to see any valid distinction between work done which was to be paid for under the terms of a contract erroneously believed to be in existence, and work done which was to be paid for out of the proceeds of a contract which both parties erroneously believed was about to be made.””