“Where you have a number of properties within the same company at different stages in their turnaround, you have the ability to absorb losses when buying challenging homes which need time to turn around, as these could be covered by the profits generated by the better homes.”
“‘Q… So where you have a professional valuer giving you their view of what is a sustainable, mature profit from a home, don't you think you should have used that as a guide for what you could expect from a successful turnaround?”
‘Many of [FGL’s] clients will have suffered with losses with other investments and huge drops in returns. Qualia’s will still look attractive!!!!!...’
“‘Better to have a reliable 6%, with a stable and ever growing care provider… than a non proven developer with no operational experience…’; ” and “‘By lowering your rental it helps protect Qualia for the long term and its staff & residents without the need to raise capital from outside the shareholders & bank funding.’”
“The financial model in QCL’s case was unusual and complex… Having sought advice from CQC’s Head of Market Oversight, he advised that we needed further expert analysis of the funding model and its financial stability in order to be satisfied the QCL could meet the requirements of Regulation 13 [financial stability]. I therefore authorised for an Independent Financial Specialist to conduct an Independent Business Review (“IBR”), at the CQC’s expense, to ensure we had as much relevant information as possible about the financial stability of QCL before a decision was made to grant or refuse the applications. This is not a common tool used by CQC to assess financial circumstances of a provider. It was the first and only time in my experience as Head of Registration that we had taken this action. Using the requirements of Regulation 13 and our powers to ask for further information we needed to ascertain the likelihood of sustained financial viability and this was the only way we believed assurances could be sought due to the complexity of the financial model. QCL would not agree to take part in the financial review. We could therefore not be satisfied that QCL had the financial resources needed to provide and continue to provide financial stability to any other new locations. It is our duty to refuse registration where CQC cannot be satisfied that there is the intention to comply with the regulations.”
‘(1) In this Part “collective investment scheme” means any arrangements with respect to property of any description, including money, the purpose or effect of which is to enable persons taking part in the arrangements (whether by becoming owners of the property or any part of it or otherwise) to participate in or receive profits or income arising from the acquisition, holding, management or disposal of the property or sums paid out of such profits or income. (2) The arrangements must be such that the persons who are to participate (“participants”) do not have day-to-day control over the management of the property, whether or not they have the right to be consulted or to give directions. (3) The arrangements must also have either or both of the following characteristics: (a) the contributions of the participants and the profits or income out of which payments are to be made to them are pooled; (b) the property is managed as a whole by or on behalf of the operator of the scheme.’
“‘Neither the seriousness of the allegation nor the seriousness of the consequences should make any difference to the standard of proof to be applied in determining the facts. The inherent probabilities are simply something to be taken into account, where relevant, in deciding where the truth lies.’”
“‘It is true, as Sense pointed out, that the scheme promised a fixed return. It was not therefore dependent on the actual performance of any investments or other assets which were acquired or trading using the money. However, there is nothing in s.235 which imposes a requirement to this effect, or requires an element of 'uncertainty' as to the returns of the scheme. I agree with the Claimants that a fixed return is compatible with a CIS as defined in s.235.’”
“‘Sense submits that section 235(1) was not satisfied, because the guaranteed return was not dependent on the performance or otherwise of the funds but was a fixed return payable irrespective of whether profits or income were received. The statements made about the special account with RBS were simply explanations as to how such high returns could be paid. I do not accept this analysis. As explained to investors, the whole point of the scheme was to enable them to have access to the supposedly high rates of return that Mr Greig could obtain from RBS. Payment of their contributions into the (non-existent) special account with RBS was of the essence of the scheme. The fact that Midas promised a fixed return, for which it was legally liable irrespective of the performance of the RBS special account, does not in my view prevent the scheme from falling within section 235(1). First, section 235 does not define or limit the form of an investor’s participation. There is no reason why it should not take the form of a fixed return. Second, whatever the bare legal rights of investors against Midas, the nature of the arrangements was clear. If one asks the question: was the apparent purpose or effect of the scheme to enable the investors to receive income from the acquisition, holding and disposal of the rights constituted by the payment of their contributions into the RBS special deposit account, the answer is ‘yes’.’”
“Arrangements’ is a broad and untechnical word. It comprises not only contractual or other legally binding arrangements, but any understanding shared between the parties to the transaction about how the scheme would operate, whether legally binding or not. It also includes consequences which necessarily follow from that understanding, or from the commercial context in which it was made. In these respects, the definition is concerned with substance and not with form. It is, however, important to emphasise that it is concerned with what the arrangements were, not with what was done thereafter. Of course, what was done thereafter may throw light on what was originally understood… but it must be possible to determine whether arrangements amount to a collective investment scheme as soon as those arrangements have been made. Whether a scheme is a collective investment scheme depends on what was objectively intended at that time, and not on what later happened, if different.”
“The rental is serviced by [QCD], a property company, who in turn receive[s] 90% of all profits across from [QCL], the CQC-registered operator, as per the operator lease per home’; and ‘Qualia always ensure there is sufficient profit or ‘rent cover’ in each facility. Both of these factors place comfort within each of our long leaseholders that there is sufficient profit across the business to protect the rental due to them each year. ”
“‘It is worth noting that Prop Co [i.e. QCD / QCP] owns the freehold to all facilities and are paid 90% of profits from all facilities and generates a level of development profit also thus creating a very strong asset-backed property company from which the rental and buy backs are serviced’; and ‘Rental income is serviced by [QCD/QCP], which manages the lease to [QCL] and receives 90% of all operational profits from each facility.’ ”
“QCD have an arrangement in place with the Operational Company ([QCL]) whereby they operate the facility and pay 90% of all operational profits to QCD.”
“Owning the freehold and receiving 90% of profits from all facilities creates a very strong asset-backed property company from which the rental and buy backs are serviced to the investors.”
“‘In my opinion, [the term ‘pooling’] bears its ordinary meaning. There is pooling where the profit from the investment property provides a fund to be used for the combined or common benefit of all investors.’”
“ ‘It is, however, important to emphasise that [s.235] is concerned with what the arrangements were, not with what was done thereafter. Of course, what was done thereafter may throw light on what was originally understood… but it must be possible to determine whether arrangements amount to a collective investment scheme as soon as those arrangements have been made.’ ”
“‘… responsible for the operation, direction and growth of [QCD]. His intention is to grow QCD into a leading owner of care homes, predominately in the North of England, adopting a buy-to-let financial model… Robin aims to make Qualia a quality brand in the provision of dementia care, by delivering good returns to the property owners and high quality care to the residents.’”
‘(1) A person (“P”) who does any act or engages in any course of conduct which creates a false or misleading impression as to the market in or the price or value of any relevant investments commits an offence if – (a) P intends to create the impression, and (b) the case falls within subsection (2) or (3) (or both). (2) The case falls within this subsection if P intends, by creating the impression, to induce another person to acquire, dispose of, subscribe for or underwrite the investments or to refrain from doing so or to exercise or refrain from exercising any rights conferred by the investments. (3) The case falls within this subsection if – (a) P knows that the impression is false or misleading or is reckless as to whether it is, and (b) P intends by creating the impression to produce any of the results in subsection (4) or is aware that creating the impression is likely to produce any of the results in that subsection. (4) Those results are – (a) the making of a gain for P or another, or (b) the causing of loss to another person or the exposing of another person to the risk of loss.’ (a) P intends to create the impression, and (b) the case falls within subsection (2) or (3) (or both). (a) P knows that the impression is false or misleading or is reckless as to whether it is, and (b) P intends by creating the impression to produce any of the results in subsection (4) or is aware that creating the impression is likely to produce any of the results in that subsection. (a) the making of a gain for P or another, or (b) the causing of loss to another person or the exposing of another person to the risk of loss.’
“‘A person acts recklessly … with respect to—(i) a circumstance when he is aware of a risk that it exists or will exist; (ii) a result when he is aware of a risk that it will occur; and it is, in the circumstances known to him, unreasonable to take the risk.’”
“Q… I haven't seen any business plans dating from 2016 which demonstrate the sustainable model; do they exist?”
“The Qualia long lease model benefits from an initial 2-year rent-free window. This period gives Qualia the time to implement its staffing and care models and renovation programmes (CAPEX). This rental break is uncommon in the marketplace and affords Qualia the time to bring the home to full strength in order to deliver strong profits in line with its projections before rent becomes payable.”
“Qualia create their operational estimates on their lowest expected projections and as such the minimum level of£674,800 EBITDA for the home would value the home at£5,060,000 within the first two years of trading… ”
“on that particular home there’s no way, as I say, there were the odd home that could, but having got in with Hillside after, it was a big challenge that home… The reality was, as I said, that some will take the five years and the full five years, but others can be far quicker. ”
“Our models always assume from day 1, after the Capex spend is done, that within the period around 18 months we would reach the level of profit after sustaining it. ”
“we factored in really a four-year period in terms of turning around. At times we did it quicker, no doubt we did, but in answer to your question, yes, we had that timeline that we built in to be able to turn the home around.”
“‘In order to continue, the shortfalls could only be funded from existing cash balances or from surplus funds generated from new investors… In summary, therefore, based on the available Qualia prepared information, on an annual basis it appears that QCL was unable to generate sufficient annual profits to sustain the Scheme and pay rent for the MBI homes.’”
“At paragraph 14: ‘When I began the process of purchasing each of the rooms, I believed that I was buying them from Qualia as this was the name on the account into which I paid the initial deposit for the property. It was also the name on the reservation form and legal documents that I signed during the conveyancing process. I believed that Qualia were the legal owners of the properties at the time, and no one told me otherwise.’” “At paragraph 63: ‘Upon receipt of the Welcome Pack [for Alder Manor], I believed that completion had taken place. The front cover and Welcome message thanked me for my purchase. I believed that I was now the legal owner of the property and was not told otherwise.’” “At paragraph 65: After being told by Gaddes Noble that the longstop date had passed and that, therefore, he could rescind the sales contract for Alder Manor if he wanted to, Mr Cronin’s evidence is ‘… I was confused because I thought completion had taken place. After all I had received the Welcome Pack and was receiving quarterly payments.’ Mr Cronin sent a contemporaneous e-mail to this effect to Gaddes Noble.” “At paragraph 67: ‘I had realised by then that the reason completion could not take place was because Qualia were not the legal owners of Airedale, yet none of my documents suggested anything other than the property was owned by Qualia when I believed that I had bought it.’”
“At paragraph 63(c): ‘Nowhere in the documents did it state that the property was still owned by another operator and this was not discussed with me at any time by Joe Frost or anyone from Gaddes Noble. If I had known Qualia did not own the Poppy Grove care home, including the rooms my wife and I were investing in, then I would not have proceeded with the investment.’” “At paragraph 66: ‘Leah Williams of Qualia later sent me and my wife an email attaching a Welcome Pack which referred to the care home as Loxley Chase. It specifically referred to it as a “Qualia Care Home”
“‘I think that ‘knowingly’ means with knowledge of the facts upon which the contravention depends. I think it is immaterial whether the director had knowledge of the law or not. I think he is bound to know what the law is, and the only question is, did he know the facts which made the act complained of a contravention of the statute?’”
“[in Anderson], Investors were informed that their funds would be pooled in this case. In other words, placed in a special account which would pay a higher interest rate to them. With Qualia, HNW’s acquire a 125 Year Property Lease registered at Land Registry. They own that lease.”
“ This seems to me very important. As I recall from the time when this scheme was first being considered, it was clearly understood that the polling [sic] question was very important. The pooling of assets is forbidden because it creates a pooling of the risk. It is not too much to say that this pooling is what makes the scheme ‘collective’ and is a crucial part of the mischief to which s235 is directed.”
“Profits/income from the investment in a room did not come from the pooling of income/profits from the property as a whole, but rather from the individual rents from each property. ”
“As Browne-Wilkinson VC explained in SIB v Pantell (No. 2) at p. 264D–E, one of the purposes of introducing powers to make a restitution order against someone who was “knowingly concerned” in unlawful investment activity was to prevent directors from hiding behind the corporate veil of the infringing company. In particular: “If as is often the case, the company is not worth powder and shot, it is obviously just to enable the court, as part of the statutory remedy of quasi-rescission, to order the individual who is running that company in an unlawful manner to recoup those who have paid money to the company under an unlawful transaction.”” “If as is often the case, the company is not worth powder and shot, it is obviously just to enable the court, as part of the statutory remedy of quasi-rescission, to order the individual who is running that company in an unlawful manner to recoup those who have paid money to the company under an unlawful transaction.””
“[T]he Judge interpreted section 382 in a way that imputed to the legislature an intention to impose personal liability on directors (or others) simply on the basis that they knew of the actions that the company was taking in the course of its business. That would be a far-reaching step indeed. Business is normally conducted, and investment opportunities are routinely offered, by companies with limited liability. The interpretation adopted by the Judge would result in limited liability being disregarded irrespective of whether the company was in fact rendered insolvent by the contravention of FSMA, and in a much wider set of circumstances than those in which the courts have conventionally thought it appropriate to pierce the corporate veil. Such grounds conventionally require some finding that the directors or corporators have established the company as a sham or facade for the purposes of some fraud. The corporate veil has never been disregarded simply because the directors were aware of the actions that their company was taking in the course of its business. In my judgment, the intention to introduce such a radical departure from the principles of limited liability in the financial services field should not be attributed to the legislature in the absence of some very clear indication of which there is none.”