“I believe Nicholas had a plan from the beginning of his tenure as the company chairman to remove me from the company so Nicholas could proceed with his agenda of adding one of his contacts as an executive in the business, and to release my shares back into the company for the next investment round, so that Nicholas’ wife’s ownership of the company does not get diluted”
“I think we both immediately saw the enormous potential of working together since we had similar ambitions and complementary skill sets”
“Ben felt very much like the CEO, running the behind-the-scenes operations, focusing on the nitty-gritty of running the business…”
“the conversation I was having with Ben was that either one of us in the future, it might be best for Mitt that one of us isn’t involved, or both of us aren’t involved, and I just wanted to document that somewhere”
“I think that’s still up for debate, is that [employment] contract valid or not… I honestly haven’t got a clear answer on that”; but he believed it was superseded by the Founders Service Agreement given its “blurb”
“We will be entitled to end your service to Mitt Wearables at any time without notice or payment in lieu of notice if: (a) you commit a serious breach of your obligations as a founder, including: (i) you are guilty of any gross misconduct affecting the business of Mitt Wearables… (iii) you behave in any manner which in the opinion of Mitt Wearables… is materially adverse to the interests of Mitt Wearables”
“Nicholas is an important man in this world”
“Design, field test and manufacture late beta version of Mitt sleeve with 4 tools to launch in UK market. File appropriate patents and trade marks. Build and test appropriate distribution and sales channel for UK launch. Provision Key Hirings: marketing & community manager, design engineer, part-time FD”
“If any Employee shall Leave for any other reason whatsoever other than…”
“any serious breach of his contract of employment, consultancy agreement or service contract” and then the further alternatives of “any gross misconduct or any wilful neglect in the discharge of his duties”, in any event resulting “in termination of such agreement or contract by the Company”
“The Company shall not appoint or dismiss any directors… or make any substantial change to the Board”
“… each of the Shareholders [which included the Founders] agrees to keep all information which relates to the business activities of the Company and this Agreement confidential. No such party shall reveal any such confidential information to any third party save in connection with the performance of his obligations hereunder or otherwise for the purposes of the Business”, which was defined as “the design, production and sale of prostheses”
“Thanks for taking so much time to meet with us Nicholas. I sincerely apologise to both you and Nate if my tone of voice at some points came across as rude and disrespectful. I don’t mean to be but emotions have been getting the best of me in these conversations that I feel maybe too passionately about”
“By that you mean new advisor or a CEO”
“Problem: the working relationship between Ben and myself has become toxic and hostile over the last 4 months. Beginning once the investment was raised and amplifying as we attempted to come to an agreement over a direction for the next 12 months”
“I am sad to say the relationship between Ben and Nate has broken down further… It is not just the business at stake here, and the vision to help the greatest number of people possible, but their own personal wellbeing. I am seeing two diminished people no longer working as a team… David and I believe there needs to be a mutually agreed separation of Ben and Nate. The business can be sustained by Nate. It cannot be sustained by Ben. The aim would be to find some way forward that would enable Mitt to come forward with Nate, and where Ben is wound down (hopefully in a mutually agreed way, rather than terminated)”
“I was looking at losing all my investment. I’d given time and support to the team. They ignored my advice. Ben was intransigent, uncooperative in board meetings, and if you are given a choice between liquidation, which I did advocate… or continuing the business in some way shape or form… the more backable of the two and therefore the one that can sustain the business is the inventor of the product, and that is Nate. Whereas the person who makes… the business difficult, and has clearly shown, I would say, questionable management expertise is not”
“In a time of desperation she was what seemed like our best chance. I was really scared yesterday”
“I understand there are issues between Nate and Ben”
“I think the line is that things are back on track but this could be an issue in the future, which in the medium term this could be mitigated by the appointment of a CEO”
“The NHS are the sole primary provider of medical products in the UK”
“they have achieved a lot in the last few weeks… At the same time, old concerns remain”; Mr Macabuag is “very open when I see him one to one… [but] cautious about any discussions which might reopen areas of sensitivity such as questioning the B2C model and who ultimately might become CEO…”
“we left that meeting under the impression that he was going to talk to Will about being our chairman”
“As a designer, as an engineer, you don’t predefine the outcome before you understand the steps”
“Really think this has blown up. Had Ben on chat for long time. I’ve said I can’t fix it. You two have to or go to the Chair. I don’t think that will be pretty…”
“Ben treated fairly”; “Is proud to have been part of founding Mitt Wearables”; “Remains a champion for limb different people and hopefully for Mitt as well”
“Having a lot of trouble getting Nate’s help on all of our previously agreed founders tasks… I think a bigger underlying issue is that our chairman has been non-existent the past few months. We’ve spent 30 minutes with him since July… And since he is not around to keep us honest and accountable, things continue to be difficult between Nate and I because I’ve been trying to keep us both accountable which in Nate’s mind I am sure means trying to rule over him- which I do not want to do!”
“I need some guidance. We have been having some difficulties working with our chairman the past few months. Nate and I were wondering what the process is to remove a chairman”
“The potential of what we have is not worth£1m . I will not be leaving Mitt”
“We consider that the Company has two primary options at this point. Much depends on how firmly we can reasonably maintain the position held to date, and therefore whether an independent investigation would give us the result we want… Either way, it seems that the relationship between Ben and Mitt has broken down and will need to be severed one way or another”
“I had hoped to have instructions from my client today but they have not yet come through”
“I’m trying to delay the investigation so I can get access to the drive and more emails and organise that evidence first”
“Think you need to request access to your drives and emails to the investigator”
“Ben is currently unable to respond to the allegations comprehensively as the company cut off his access to the company systems, including his company email account, on 8 October… In order that he has a proper opportunity to review his records and documents and respond fully to the allegations, the company will need to restore his access to the company’s systems, in particular google drive and his email account… He has some documents in his possession but there are further records and documents he needs to rely on”
“Just wanted to touch base now that the investigation is about to start, and wanted to ask what our plans were after the outcome. I’m guessing if Sophia finds gross misconduct then the plan is simple, as we’d be able to dismiss Ben as a bad leaver or negotiate a better deal with him”
“From the time I was suspended and for the purposes of the investigation, I started to work on showing that every single allegation was false, spending many hours a day on that task”
“We have been made aware of a series of actions, apparently by your client, which appear to breach the terms of his suspension and which give rise to concerns regarding the security of our client’s commercially sensitive and confidential information”
“As per our conversation yesterday, we need to discuss and agree on the following points for the IP licence”
“Following my call with Ben, please find initial licensing terms…”
“I have noticed some conflicts in the text which overlap with my idea, discussed and documented with you on December 15 2018, that describe a closed loop circuit to transmit sensation from a terminal device proportionally to the constricting of the sleeve”
“We can send it Monday morn. I’m going to go hard on it tomorrow when I’m back. That’s on me to polish up after we both put our thoughts down, and be responsible for with Nicholas”
“Ben and Nate, Do you think you could send out the briefing documents ASAP. These should normally go out with the Board agenda so that the Board has time to prepare for the meeting and we can use the time more productively discussing the issues it raises rather than reporting on what has happened”
“Subject to the outcome of the investigation process, the Company can consider if it wishes to pursue a formal disciplinary process or, as an alternative, seek to enter into without prejudice discussions with Ben”
“When the investigation has been completed, the Company will write to confirm whether you will be required to attend a disciplinary hearing. If we consider that there are grounds for disciplinary action we will inform you of those grounds in writing and you will have the opportunity to state your case at the hearing”
“Keen to bounce a possible way forward off you”
“people saw Mitt as a product and that was it. And that was the feedback from the beta test… we thought we were designing the iPhone… we thought we’d make this product and give it to someone and they’d love it. And the results of the beta were: yeah, this product is fine… but as a person I need this, I need training, I need support, I need help… People were describing all these services that didn’t exist”; “…the Beta trial suggested that it wasn’t the product. That was the point: that the entire business was structured wrong… What you needed to do was put the person at the centre and have a service support for that person that could knit together whatever they needed, which be products, it might be advice, it might be talking to other people with limb-difference… it’s a dimensionally different business”
“We’re shifting towards a commercialisation of the business now, and the whole business is so much more than just the Mitts, there’s the products themselves but there’s the attachments, there’s the service support, the community aspect, so we want to build a brand- a new brand. Koalaa is the working name of the new company to take this forward. Added benefit of complete legal separation from Mitt. So if a certain someone wants to be a nuisance the liability is aimed at Mitt”
“I agreed to invest in Koalaa because the Board and the Executive were all going in the same direction, and it seemed like the only way forward”