“Dear Hitesh, “I am surprised that you consider our request for information on the prescriber to be unlawful. It is neither a breach of the Data Protection Act nor a breach of the TFEU. Please note that we are not refusing to supply with product, simply making the supply conditional on the provision of certain limited information. We are not asking for patient details, which might indeed be considered confidential, but of details of the prescriber and the hospital where the prescription was issued in order. We need this information to verify the validity of the prescription. I look forward to receiving that information in due course.”
“Thank you for your email requesting confidential commercially sensitive information. Can I kindly ask why you require this information? Can I also ask if you intend to stop supply in the absence of this information?”
“We note from your recent reports that you would appear to be providing our product Kaletra to third parties other than the pan-London trusts. We would like to remind you that the Intecare Homecare Limited account (we understand this is Chemistree’s previous company name) was only opened on the basis of Intecare’s agreement to provide homecare services to the pan-London trusts. Could you please provide us with details of any agreements to provide homecare services to any other trusts?”
“Dear Ms. Wharfe, “I am sorry, but that is not my understanding at all. Should you wish to meet to discuss this, please let me know.”
“I understand you have been trying to get through to various members of staff for queries involving the quantity and allocation of the items we have ordered. Firstly, I apologise for no-one getting in touch with you. I have looked at all the orders placed and, yes, the quantities have increased. There are several reasons for this that I hope will shine some light on the matter. The department has had an increased number of prescriptions over the last two weeks due to the majority of hospital clinics closing for the holidays by the end of this week and nearly 80% of these deliveries will need to take place before Christmas, and hence this has caused an increased burden on the stock requirements. As a pharmacy provider, we are also required to keep a stock allocation for emergency prescriptions that we may have to dispense over the holiday season and hence a 10%-15% contingency is kept on the shelf for this reason. A pharmacy service will be running through the holiday season, and hence the orders are to cater for the allocation of deliveries up to the end of the first week of January.”
“As set out in my earlier email, we have taken the time to review the position in relation to our HIV medicine stock position and supply.”
“You have mentioned you require stock for urgent UK patient need but that you cannot evidence this because ‘In accordance with the Medicines Act and data protection, such patient information I will not be able to provide to you’. We are not suggesting that you send us patient information in breach of theData Protection Act 1998 . To the contrary, we are requesting copies of all anonymised prescriptions that you have. This is in order for us to verify and understand your stock requirements in order to meet UK patient need. The alternative and more speedy resolution to help with supply would be for you to complete the spreadsheet that I have provided and I will attach again for you to complete.”
“We have been ordering on a weekly basis for our stock requirements and that practice has been consistently followed by us. Due to holiday season and as most of the hospitals are pushing prescriptions pre-Christmas period, we are asked to fulfil increasing numbers of emergency orders apart from our weekly orders. I am attaching details of Kaletra supplied to us for 2012. We have ordered consistently based on requirements placed on us. [December] 12 orders are in line with those requirements. In [November] 12, our procurement team had spoken to your customer services team and had explained them back orders we had to clear before this year end and additional requirements that were placed on us. For [December] 12, as we are approaching holiday season, we have raised orders before 16th [December] to ensure stocks that we get from Abbott would meet requirements of our normal orders, back orders, emergencies and stocks on shelf. This will take us through till 6th January 13 and, hence, we are talking about three weeks worth of requirements. We have placed one additional order on 14th as we were expecting higher demand for stocks due to patients going on holidays. We do not anticipate demand remaining at such levels in January 13. In relation to the forecast data for December, it is very difficult for CHL to accurately estimate the quantities and, hence, in accordance to the NHS supply guidelines it is essential that we provide an approx 10-15% contingency of stock kept on the shelf for emergencies, especially during the holiday season. This also accommodates bad weather and includes all items within the disaster recovery policy that all medical service providers need to have in place. With regard to the pending orders up to 16th December, due to the delays in receiving stock, this has caused an ultimate backlog and, hence, further problems for our patients. This is a huge concern for us and equally it should be for Abbott …”
“I state at the outset that we are not refusing supply or failing to supply to you. We do share the concerns that you have for patients, and it is because of the critical stock position we have had recently that we are asking for the information attached again to ensure we meet our supply obligations for UK patients. I understand the issues that you may have with regards individualised forecasting given the urgency. Therefore, I have amended the spreadsheet to make the process quicker for you in this instance. Please provide the information required in the current stockholding worksheet for the products and then, please, provide the information in columns L and M on the worksheet ‘Sales by trust’. It should be very easy to then calculate the requirements you will have for UK patients based on your incremental 10-15% contingency stock assumption. The alternative is for you to supply all anonymised prescriptions that you have outstanding in order for us to verify and understand your stock requirements.”
“Having reviewed the attachments to your email, we note that this is the first time you have confirmed to us that you are acting as a wholesaler and you have received EU Prescriptions for Kaletra. Your account is opened on the basis that Chemistree Homecare Limited (previously known as Intecare Direct Limited) is a homecare provider who is supplying UK Trusts against tenders. We have consistently asked to see such information of your contracts with the NHS and you have provided us with details of your contract with NHS London. We have been supplying you with Kaletra based on this information and your obligations to London trusts. “As this is the first time you have made us aware of your status as a wholesaler we need to clarify the position with respect to our supply chain. We do not supply any wholesalers with Kaletra in mainland UK as Kaletra is a hospital only product. This approach is applied consistently. We use the term ‘hospital only’ to describe a medicine for which the original prescription would have been initiated by a hospital rather than a GP or a pharmacist. We supply homecare providers who are under a contract of supply with an NHS trust. It is not part of our supply chain to provide wholesalers in mainland UK or EU patients as our supply chain already has excellent coverage. Our priority is always to ensure that supply for UK patients is maintained and to ensure that our products reach those UK patients who have been prescribed those medicines. With respect to the EU prescriptions, we already have an existing supply chain in place and are not currently planning on extending it. In the circumstances, we will review the redacted prescriptions relating to UK prescriptions. We note that the current attachment addressing UK patients does not include the date of prescription whereas the EU log does. We will require this information.”
“17. The question to be answered is whether the parties’ customers would switch to readily available substitutes or to suppliers located elsewhere in response to a hypothetical small (in the range 5% to 10%) but permanent relative price increase in the products and areas being considered. If substitution were enough to make the price increase unprofitable because of the resulting loss of sales, additional substitutes and areas are included in the relevant market. This would be done until the set of products and geographical areas is such that small, permanent increases in relative prices would be profitable … “18. A practical example of this test can be provided by its application to a merger or, for instance, soft-drink bottlers. An issue to examine in such a case would be to decide whether different flavours of soft drinks belong to the same market. In practice, the question to address would be whether consumers of flavour A would switch to other flavours when confronted with a permanent price increase of 5% to 10% for flavour A. If a sufficient number of consumers would switch to, say, flavour B, to such an extent that the price increase for flavour A would not be profitable owing to the resulting loss of sales, then the market would comprise at least flavours A and B. The process would have to be extended in addition to other available flavours until a set of products is identified for which a price rise would not induce a sufficient substitution in demand.”
“Once patients have been prescribed and stabilised on Kaletra, prescribing consultants are generally reluctant to change their treatment regime. Prescribing consultants are routinely monitoring the bloods of HIV affected patients. Blood levels are always monitored before a further prescription is issued to ensure viral load and CD4 counts, which need to be within the recommended ranges. Deviation could trigger changes in drug, dosage or both. Once patients are thought mainly stabilised, there is often very little change in treatment regime. By their very nature, the service the claimant provides is most suited to patients on stable regimes who the hospital trust reasonably expects to stay on such a regime for a long period of time, and hence they will supply four to six months worth of medication as a single instalment.”
“We recommend therapy-naïve patients start combination ART containing one of the following as the third agent: atazanavir/ritonavir, darunavir/ritonavir, efavirenz, or raltegravir. “We suggest in therapy-naïve patients lopinavir/ritonavir [which I interpose is Kaletra] and fosamprenavir/ritonavir are acceptable alternative PIs, and nevirapine and rilpivirine are acceptable alternative NNRTIs.”
“We recommend in patients on suppressive ART regimens, consideration is given to differences in side effect profile, drug-drug interactions and drug resistance patterns before switching any ARV component. “We recommend in patients with previous NRTI resistance mutations, against switching PI/r to either a NNRTI or an INI as the third agent.”
“Use of least expensive PI (atazanavir) where it is clinically appropriate “Atazanavir NOT clinically appropriate in the following scenario • “Not supported by PI resistance profile • “Clear clinical contraindication – drug-drug interactions e.g. PPI • “History of renal stones.” • “Not supported by PI resistance profile • “Clear clinical contraindication – drug-drug interactions e.g. PPI • “History of renal stones.”
“34 The established case-law of the Court shows that the refusal by an undertaking occupying a dominant position on the market of a given product to meet the orders of an existing customer constitutes abuse of that dominant position under [Article 102] where, without any objective justification, that conduct is liable to eliminate a trading party as a competitor.”
“GSK was free to design its own distribution system in Europe. It decided on a strategy which incorporated the Greek wholesalers because it considered it more economically efficient and advantageous. It could have opted instead for a vertically integrated system for the distribution of its medicines, as it did in November 2000. Even though it was at liberty to restructure its distribution networks, as long as it respected normal commercial practice, in the present case GSK is being criticised for punishing the wholesalers for having taken better advantage of market conditions and preventing them from carrying out their export business.”
“Abbvie does not supply Kaletra to any wholesalers in Great Britain. Abbvie already has excellent supply chain coverage and does not currently plan to extend its operations to the wholesale level. We do supply homecare providers who have a contract of supply with an NHS trust and have been supplying the claimant in its capacity as a homecare provider. Any supply to community pharmacists is on an exceptional basis only, where the relevant hospital trust has explicitly asked that we do so in order to meet patient need, for example, where there is no hospital pharmacy service or homecare service available to patients.”
“76 However, a producer of pharmaceutical products must be in a position to protect its own commercial interests if it is confronted with orders that are out of the ordinary in terms of quantity. Such could be the case, in a given Member State, if certain wholesalers order from that producer medicines in quantities which are out of all proportion to those previously sold by the same wholesalers to meet the needs of the market in that Member State. “77 In view of the foregoing, the answer to the questions referred should be that Article [102 TFEU] must be interpreted as meaning that an undertaking occupying a dominant position on the relevant market for medicinal products which, in order to put a stop to parallel exports carried out by certain wholesalers from one Member State to other Member States, refuses to meet ordinary orders from those wholesalers is abusing its dominant position. It is for the national court to ascertain whether the orders are ordinary in the light of both the size of those orders in relation to the requirements of the market in the first Member State and the previous business relations between that undertaking and the wholesalers concerned.”
“The claimant has in excess of 5,000 patients on treatment for HIV services across the UK and is actively developing similar services across the European Union”
“This will have to take place on 27th December”
“(4) In deciding what order (if any) to make about costs, the court must have regard to all the circumstances, including – “(a) the conduct of all the parties …”
“(5) The conduct of the parties includes – “(a) conduct before, as well as during, the proceedings … “(b) whether it was reasonable for a party to raise, pursue or contest a particular allegation or issue; “(c) the manner in which a party has pursued … his case or a particular allegation or issue …”
“The discretion is a wide one to be determined in the light of all the circumstances of the case. To award costs against an unsuccessful party on an indemnity scale is a departure from the norm. There must, therefore, be something – whether it be the conduct of the claimant or the circumstances of the case – which takes the case outside the norm. It is not necessary that the claimant should be guilty of dishonesty or moral blame. Unreasonableness in the conduct of the proceedings and the raising of particular allegations, or in the manner of raising them may suffice. So may the pursuit of a speculative claim involving a high risk of failure or the making of allegations of dishonesty that turn out to be misconceived, or the conduct of an extensive publicity campaign designed to drive the other party to settlement. The making of a grossly exaggerated claim may also be a ground for indemnity costs.”
“It is important not to lose sight of the essential requirement of unreasonable or inappropriate conduct overall.”