“My letter to [employee name] of15 July 1994 advised her of the contractual [sic] requirement to change female retirement age from 60 to 65. The Company should like to confirm that should [employee name] still elect to retire at her previous retirement age of 60, the Company shall provide a pension at age 60 equivalent to that which would have been available prior to the Pension Scheme changes which were introduced on1st August 1994 .”
“… After careful consideration of all the issues and options, Sea Containers has decided that, with effect from1 August 1994 , the normal retirement age for all members of the Scheme will become 65. This reflects the announcement in the last Budget that the State Scheme will move towards equalised pension ages at 65. Had a change not been made the cost of improving the benefits for male members would have been very onerous. “The existing design of the Sea Containers 1983 Scheme did not readily lend itself to equalisation. At present members can earn a pension of 2/3rds of Final Pensionable Salary on completion of 20 years service or more at Normal Retirement Date. The proportion of pension earned each year has, therefore, been a function of date of joining and also of Normal Retirement Date which has differentiated between males and females. To achieve equalised benefits for the future we have, therefore, decided to introduce a simpler basis of pension accrual. “THE CHANGES IN BRIEF… “The Normal Retirement Date for all members, both men and women will be the day before your 65th birthday. “For both male and female members of the Scheme who joined the company prior to1 January 1991 it will be possible as under the existing arrangements, with the agreement of the company, to retire from age 60. For female members who joined the company prior to1 January 1991 all pension earned up to age 60 on the new basis may be taken at 60 without any actuarial reduction. For male members who joined the company prior to1 January 1991 a reduction will not be made in respect of the early payment of that part of your pension earned on or after17th May 1990 . However, in all cases, credit will not be given for the service to age 65 which will not be completed. “For all members in respect of future service you will accrue pension at the rate of 1/50th of Final Pensionable Salary for each year of service (With a proportionate amount for months). “For existing male members, a credit of extra 50ths will be granted at age 65 to ensure that your total expected pension fraction (usually 2/3rds - see booklet) remains unchanged. If you leave or retire before age 65, only a proportion of that credit will be granted… “… For existing female members a similar credit will be granted at age 65. However, as for a male, if she leaves before age 65 only a proportion of the credit will apply.”
“I confirm that I have had sight of this note, that will be attached to my file, and understand its contents.”
“Special Females. “60. At the same time as the [1994] announcement was being sent out to members, a separate exercise was undertaken, largely addressed at long-serving female members, to ensure they would not be disadvantaged by these changes. “61. As already stated above, in early 1994 a lot of data was gathered by Danny O’Sullivan [SCSL chief financial officer and a trustee of the 1983 Scheme] from both the Personnel Department and from Sedgwicks to identify just how many people would be affected by these changes and by what margin. By the time the July [1994] Announcement was issued, a policy had been agreed between Danny O’Sullivan and Mike Stracey [SCSL’s former CFO and a trustee of the 1983 Scheme]. “62. In relation to female members who were likely to be disadvantaged by the changes in the announcement, I was asked by Danny to implement this policy in my capacity as Personnel Manager which also involved meeting some of the female members who were going to be affected. There were three different categories of female member and so three different letters were prepared… “63. Letter A was sent to female members who were not adversely affected in any way by the equalisation changes, Letter B was sent to female members who were affected by the changes but they were not disadvantaged in any substantial manner, and Letter C was sent to those female members who were adversely affected by the changes. Whereas Letter A and B females were merely required to sign and return the letter confirming their acceptance of the changes, Letter C females were asked to attend the Personnel Department for a meeting with me. “64. At this meeting, which took place on an individual basis, I explained to each member that the Company [SCSL] would promise the member that, should she still be employed and wish to retire at age 60, she could take her pension without any reduction that may arise as a result of her normal retirement age having changed from 60 to 65. In other words, the member would be supplied with a pension at age 60 which was equivalent to that which was available prior to these changes being introduced. “65. An example appears is the case of Mrs Eid… This promise was recorded in the form of a letter ‘to whom it may concern’. The letter was signed by me, on behalf of the Company, and by the member. It was then placed at the back of her personnel file to be used if she elected to retire at age 60. She was not supplied with a copy.”
“the ascertainment of the meaning which the document would convey to a reasonable person having all the background knowledge which would reasonably have been available to the parties in the situation in which they were at the time of the contract.”
“Unless the dispute concerns a detailed document of a complex nature that can properly be assumed to have been carefully drafted to ensure that its provisions dovetail neatly, detailed linguistic analysis is unlikely to yield a reliable answer. It is far preferable, in my view, to read the words in question fairly as a whole in the context of the document as a whole and in the light of the commercial and factual background known to both parties in order to ascertain what they were intending to achieve.”
“26 The Judge said that it did not flout common sense to say that the clause provided for a very limited level of release, but that, with respect, is not quite the way to look at the matter. If a clause is capable of two meanings, as on any view this clause is, it is quite possible that neither meaning will flout common sense. In such circumstances, it is much more appropriate to adopt the more, rather than the less, commercial construction.”
“The majority of the Court of Appeal thought that the industrial tribunal should have decided as a matter of law that the exchange of letterswas an offer and acceptance which gave rise to a contract of employment exclusively in writing. It followed that the construction of the letters would then also be a matter of law. For my part, I do not think that was a very realistic conclusion. The letters were not drafted by a lawyer and their language was extremely concise. To construe them as a complete written contract left the Court of Appeal having to interpret the cryptic phrase “on a casual as required basis” in what they, as judges, took to be its natural and ordinary meaning, without the assistance of the evidence of what the parties had understood or how the contract had been operated. By this method they arrived at an interpretation different from that given to the words by the unanimous industrial tribunal, to say nothing of the Employment Appeal Tribunal.”
“ [15] Mr Brennan submitted that in the light of Duke and Quinn Duke v Reliant Systems Ltd[1982] ICR 449 and Quinn v Calder Industrial Metals Ltd[1996] IRLR 126 there are likely to be a number of factors important in assessing whether a policy originally produced by management unilaterally has acquired contractual status. He suggests that in the present case the relevant factors included: (a) whether the policy was drawn to the attention of employees; (b) whether it was followed without exception for a substantial period; (c) the number of occasions on which it was followed; (d) whether payments were made automatically; (e) whether the nature of communication of the policy supported the inference that the employers intended to be contractually bound; (f) whether the policy was adopted by agreement; (g) whether employees had a reasonable expectation that the enhanced payment would be made; (h) whether terms were incorporated in a written agreement; (i) whether the terms were consistently applied. … [18] I have set out Mr Brennan's helpful arguments in some detail because I am in agreement with them.”
“Courts will never construe words in a vacuum. To a greater or lesser extent, depending on the subject matter, they will wish to be informed of what may variously be described as the context, the background, the factual matrix or the mischief. To seek to construe any instrument in ignorance or disregard of the circumstances which gave rise to it or the situation in which it was expected to take effect is in my view pedantic, sterile and productive of error. But that is not to say that an initial judgment of what an instrument was or should reasonably have been intended to achieve should be permitted to override the clear language of the instrument, since what an author says is usually the surest guide to what he meant. To my mind, construction is a composite exercise, neither uncompromisingly literal nor unswervingly purposive: the instrument must speak for itself, but it must do so in situ and not be transported to the laboratory for microscopic analysis.”
“should [X] still electto retire at her previous retirement age of 60, the Company will provide a pension at age 60 equivalent to that which would have been available prior to the Pension Scheme changes…”
“Where the parties have used unambiguous language, the court must apply it.”
“During the meeting, Alison said that Sea Containers wanted its reassurance to be a legally binding commitment and, to that end, had recorded it in writing.”
“The majority of the Court of Appeal thought that the industrial tribunal should have decided as a matter of law that the exchange of letterswas an offer and acceptance which gave rise to a contract of employment exclusively in writing. It followed that the construction of the letters would then also be a matter of law. For my part, I do not think that was a very realistic conclusion. The letters were not drafted by a lawyer and their language was extremely concise. To construe them as a complete written contract left the Court of Appeal having to interpret the cryptic phrase “on a casual as required basis” in what they, as judges, took to be its natural and ordinary meaning, without the assistance of the evidence of what the parties had understood or how the contract had been operated. By this method they arrived at an interpretation different from that given to the words by the unanimous industrial tribunal, to say nothing of the Employment Appeal Tribunal.”
“I was involved in setting up both the 1983 Scheme and the 1990 Scheme (collectively “the Schemes”). I can say that, for as long as I was with the group, SCL’s support for the Company was intended to apply to the Company’s pension obligations as much as to any other matters and I have no reason to believe that this has changed since, Indeed, the Scheme was regarded as SCL’s own pension scheme. As the Company has no material assets, from a personal point of view as a member of the 1983 Scheme, I would not have been satisfied with having to rely upon the Company’s ability to fund the Scheme’s future obligations to me.”