“Whether as alleged in paragraph 14.4 of the Defence (1) the claim has been extinguished by operation of the doctrine of merger and judgment, (2) the Claimant is estopped from asserting the claim by a cause of action estoppel; or (3) the claim is an abuse of process such that the claim should be dismissed.”
“Still hesitant to initiate costly court proceedings, I learnt that the practice of the FOS in cases over£100,000 might not be entirely as I had believed and a phone call on 13th January confirmed that consideration would be given if I submitted the form previously issued.”
“Naturally, I‟m aware that you are unable to enforce an award in excess of£100,000 , but a recommendation in my favour establishing the principle on which SBJBC should have based their compensation offer would, I believe, greatly increase the chances of my reaching a satisfactory settlement with them without resorting to litigation.”
“Providing additional annuity and tax-free cash to restore me to the same financial position as I would have enjoyed had I not acted on their advice (including interest and costs incurred in pursuing my claim).”
“Desired outcome of this application. I recognise the limitations on the amount of award that the FOS can enforce. I believe, however, that a favourable ruling from the FOS would enable me to negotiate a fair settlement of my claim against SBJBC without resorting to litigation. Specifically, I would appreciate it if you could (a) confirm that SBJBC have failed to comply with relevant guidelines, (b) direct SBJBC to recalculate based on the correct figure for my deferred pension … (e) recommend that SBJBC take all steps needed to restore me to the same financial position as I would have enjoyed had the section 32 transfer not taken place in terms of both annuity, income and cash, including interest and costs incurred in pursuing my claim.”
“Mr Andrews has complained that the firm failed to perform its loss assessment in accordance with FSA guidelines for the review. Consequently, he has argued, with the benefit of independent expert advice, that the level of redress calculated and subsequently paid by the firm was insufficient.”
“In my opinion, the calculation was … clearly not in accordance with the guidance. I note also that the regulator has stated in Pensions Review bulletin 23 issued in February 2003 that in future the assumptions were to be reviewed annually and that the annual review date was to be 1st April. The first annual review date was to be1st April 2003 .”
“My opinion [is] that it failed to carry out the loss assessment correctly and in accordance with the relevant regulatory guidance.”
“If the amount produced by the calculation of fair compensation exceeds£100,000 , I recommend that the firm pays the balance plus simple interest at 8% per annum on the balance from the date of this decision until the date of payment. This recommendation is not part of my determination or award. It does not bind the firm. If it does not pay the recommended balance and Mr Andrews decides to sue for the balance in court, the court would make its own decision as to whether or not to award anything.”
“(1) This Part provides for a scheme under which certain disputes may be resolved quickly and with minimum formality by an independent person. … (4) Schedule 17 makes provision in connection with the ombudsman scheme and the scheme operator.”
“3.3.4 The Ombudsman may dismiss a complaint without considering its merits if he considers that: … (2) the complaint is frivolous or vexatious; or (3) the complaint clearly does not have any reasonable prospect of success … (8) the subject matter of the complaint has been the subject of court proceedings where there has been a decision on the merits; or (9) the subject matter of the complaint is the subject of current court proceedings, unless proceedings are stayed or sisted (by agreement of all parties, or order of the court) in order that the matter may be considered under the Financial Ombudsman Service; or (10) it would be more suitable for the subject matter of the complaint to be dealt with by a court, arbitration or another complaints scheme …” … (2) the complaint is frivolous or vexatious; or (3) the complaint clearly does not have any reasonable prospect of success … Further provision as to how complaints were to be resolved were dealt with at paragraph 3.5 of the rules, where it is provided, in so far as it is material, that: “The Ombudsman will attempt to resolve complaints at the earliest possible stage and by whatever means appear to him to be most appropriate, including mediation or investigation … 3.5.4 If the Ombudsman decides that an investigation is necessary, he will then: (1) ensure both parties have been given an opportunity of making representations; (2) send both parties a provisional assessment, setting out his reasons and a time limit within which either party must respond; and (3) if either party indicates disagreement with the provisional assessment within that time limit, proceed to determination.” (1) ensure both parties have been given an opportunity of making representations; (2) send both parties a provisional assessment, setting out his reasons and a time limit within which either party must respond; and (3) if either party indicates disagreement with the provisional assessment within that time limit, proceed to determination.” 24. In relation to hearings, paragraph 3.5.5 of the rules provides: “If the Ombudsman considers that the complaint can be fairly determined without convening a hearing, he will determine the complaint. If not, he will invite the parties to take part in a hearing. A hearing may be held by any means which the Ombudsman considers appropriate in the circumstances, including by telephone. No hearing will be held after the Ombudsman has determined the complaint. 3.5.6 A party who wishes to request a hearing must do so in writing, setting out: (1) the issues he wishes to raise; and (2) (if appropriate) any reasons why he considers the hearing should be in private; so that the Ombudsman may consider whether: (3) the issues are material; (4) a hearing should take place; and (5) any hearing should be held in public or private.”
“The Ombudsman may give directions as to: (1) the issues on which evidence is required; (2) the extent to which evidence should be oral or written; and (3) the way in which evidence should be presented.” (1) the issues he wishes to raise; and (2) (if appropriate) any reasons why he considers the hearing should be in private; (3) the issues are material; (4) a hearing should take place; and (5) any hearing should be held in public or private.”
“The Ombudsman may: (1) exclude evidence that would otherwise be admissible in a court or include evidence that would not be admissible in a Court …” (1) exclude evidence that would otherwise be admissible in a court or include evidence that would not be admissible in a Court …”
“The use of the phrase „judicial tribunal‟ in this context is convenient as indicating that an estoppel of this kind does not result from a mere administrative decision, but the question whether such an estoppel is raised is not answered by enquiring to what extent the tribunal exercised judicial functions, or whether its status is judicial or administrative ... The doctrine of estoppel extends to the decision of any tribunal which has jurisdiction to decide finally a question arising between parties, even if it is not called a court, and its jurisdiction is derived from statute or from the submission of parties.”
“ … a scheme under which certain disputes may be resolved quickly and with minimum formality by an independent person.”
“The scheme is one which is compulsory so far as the financial adviser is concerned, but the result of a determination is not binding on a complainant such as Mr and Mrs Jenkins. They have an option to accept or to reject the determination. If they reject it they may, if they think fit, take legal proceedings in respect of their complaint. Nonetheless, the scheme as a whole is intended to provide, as required by section 225(1), a quick resolution of disputes within its scope with a minimum formality by an independent person.”
“… provides for a scheme under which certain disputes may be resolved …”
“Having appealed to the special jurisdiction given under the Act he [that is the plaintiff] must abide the result, and could not obtain a further award of compensation against the company by another tribunal … It seems to us that when the jurisdiction given by the section is exercised and compensation is awarded, the award is in full of the whole compensation recoverable by the party damaged, and he cannot recover anything more … It is true that the plaintiff did not originally ask for the exercise of the jurisdiction given by the section, but in the course of an inquiry upon a complaint made by other parties, the magistrate expresses his intention of awarding compensation, and asks if£10 will be sufficient. The plaintiff answers that it will not; but, nevertheless, when the magistrate proceeds to award this amount to him, he takes it. It seems to me that by taking the£10 he consented to the exercise of the jurisdiction, and was bound by it.”
“It is intended to give the party aggrieved a speedy and convenient mode of recovering in respect of slight injuries by means of the summary jurisdiction of the magistrate, so that when the complaint is brought before the magistrate with regard to the driver‟s misconduct, the whole matter may be settled, and the party injured may recover his compensation without being sent to the county court or compelled to engage in further litigation. It appears to me that there is no reservation of any further right of compensation, and that if the party aggrieved avails himself of the summary remedy given by the section he cannot afterwards proceed elsewhere. The plaintiff in the present case submitted himself to the magistrate‟s jurisdiction, in my opinion, by accepting the amount of compensation awarded. The matter thus became res judicata, and cannot be reopened.”
“I am of opinion that his cause of action was completely exhausted by the verdict in the action in the County Court. He might, if he was really entitled, in respect of that misrepresentation, to larger damages, have sought and obtained larger damages in the superior Court. If, therefore, he has recovered only£50 in the County Court, and£50 is not the measure of his damage, it is his own fault for having sued in a Court of limited jurisdiction instead of having sued in the superior Court.”