“The cover provided by an assistance insurance contract involves the “homeowner” buying, for example, plumbing and drainage cover for a year and paying, say,£59.99 . The cover gives the homeowner access in an emergency via a hotline to a local Homeserve-approved plumbing or drainage engineer who will attend to the emergency within two hours. Payment of the engineer’s service is, within certain limits, met by the providers of the cover. The homeowner has the right to claim up to four times in the year of cover and permanent repairs are guaranteed for the lifetime of the cover.”
“(1A) Where an amount is charged to the insured by any person in connection with a taxable insurance contract, any payment in respect of that amount is to be regarded as a payment received under that contract by the insurer unless - … (b) the amount is charged under a separate contract and is identified in writing to the insured as a separate amount so charged.” … (b) the amount is charged under a separate contract and is identified in writing to the insured as a separate amount so charged.”
“16. The AI Agreement records the wish of Homeserve and IPA to develop insurance products and to provide assistance insurance to domestic households. It operates as a rolling agreement terminable on any 31 March on three months prior notice (Clause 3.2). The obligations of Homeserve under the AI Agreement are set out in Clause 5. Homeserve is to use all reasonable endeavours to facilitate the marketing and promotion of the products and to carry out promotional mailings. Homeserve is to agree in advance with IPA any new benefits, changes in the wording or new schemes to be underwritten by IPA and the net premium to be paid to IPA. Homeserve provides underwriting information to allow IPA to provide the requisite insurance. Homeserve agrees to process all applications for insurance and to accept applicants as policyholders and to complete the documentation. Homeserve is to issue any renewals of policies as and when due. Homeserve is to handle all calls relating to request for information and to refer to IPA all requests for “Assistance Services” (defined to mean emergency services and claims handling services provided by IPA and the management of claims arising under assistance insurance policies). Homeserve is to provide to IPA details of new policyholders, renewals and cancellations. Each week Homeserve is to pay any insurance premiums including IPT and VAT. Homeserve is to receive complaints about service quality and provide copies and reports to IPA. It is Homeserve’s responsibility to provide IPA with customer satisfaction checks through “call-backs”. 17. IPA’s obligations are in Clauses 6 to 8 of the AI Agreement. These make IPA responsible for providing assistance insurance, contracting with the Hotline Company for the latter to provide specified assistance services, settling claims and subcontracting claims handling to the Hotline Company and procuring that subcontractors (the Hotline Company included) comply with complaints handling procedures and claims handling and standards of service Procedures. Homeserve bears the marketing, publicity and stationery expenses. 18. The intellectual property in the products belongs to Homeserve: see Clause 12 of the AI Agreement. 19. Clause 16 provides for the termination of the AI Agreement in certain specified events, e.g. material breach or insolvency. 20. Clause 17.1 provides for the consequences of termination of the AI Agreement “for any reason whatsoever”
“[IPA] will only remain liable to provide the Assistance Services and the Assistance Insurance and process claims in relation thereto which have been notified to it prior to the date of termination of this Agreement but shall otherwise cease to provide Assistance Services and the Assistance Insurance on the date of termination of this Agreement.” 21. Subclause 1.4 provides that: “[IPA] shall novate all of its rights and obligations under such Policies to such third party insurance providers as [Homeserve] shall nominate to be responsible for performing or procuring the performance of all of [IPA’s] Obligations under such Policies from that date. In addition, [IPA] shall refund to [Homeserve] within 30 days of the date of such novation or the termination of this Agreement that proportion of the Net Premium in respect of the relevant Policies ....” 22. Clause 18 of the AI Agreement states that it does not create the relationship of principal and agent between the parties. However an amending agreement of15 December 2004 added a new Schedule 4 to the AI Agreement. By paragraph 1 of that, IPA appoints Homeserve as its non-exclusive agent “for the purposes of marketing, selling and administering, the policies”
“24. The initial marketing mailing sent to a potential insured was in the name of the utility company referred to as an “affinity partner”
“Re: Your plumbing and drainage responsibilities as a homeowner. While we would prefer that our customers never experience an emergency, we know all these things can happen. That’s why we’re recommending that homeowners take out Homeserve Plumbing and Drainage Cover. There then follows a reference to a footnote which provides - You will have a contract to arrange and administer your policy with Homeserve and a separate contract for insurance with IPA... . References to “Plumbing and Drainage Cover” or “Cover” in all documents include services within both contracts.] In an emergency you will avoid all the hassle of finding a plumber, and the bill will be taken care of for you, within the generous cover limits. You can claim up to four times a year - up to two for internal claims and two for external claims, and permanent repairs are guaranteed for the life time of your cover,”
“All for just an annual price of£59.99 ”. 25. The letter contains a “summary of Cover” this deals with the start date for the cover. It states that if a plumber or drainage engineer fails to attend within two hours, in the event of an emergency, the premium will be refunded in full. It provides for cancellation within 28 days. It explains how to make a complaint. 26. The letter ends with this statement: “Plumbing and Drainage Cover is arranged and administered for you by Homeserve. The insurance policy is underwritten by IPA. You will therefore have a contract with Homeserve to arrange and administer the policy on behalf of the insurer, for which the cost to you is£14 and a separate contract with IPA. The total price of£59.99 you pay is unaffected by these arrangements. References to “Plumbing Drainage Cover” or “Cover” in all documents include services in both contracts.” … 28. Where the addressee of the initial letter, the homeowner, has responded and the offer has been accepted, the homeowner will receive a letter (again in the name of the utility company) giving notification that the cover is in place together with a policy summary and the Plumbing and Drainage Terms and Conditions… 29. The homeowner receives a letter, on Cambridge Water letterhead and signed by a Cambridge Water official. This letter thanks the homeowner for choosing Homeserve Plumbing and Drainage Cover. A footnote states that - “You will have a contract to arrange and administer the policy with Homeserve and a separate contract for insurance with IPA”
“1. Homeserve will arrange and administer your insurance cover and agree service standards for the delivery of the cover provided by the insurance .... 2. The minimum period for which you may hold this policy is one year. Homeserve will arrange for collection of policy premiums in accordance with your instructions. If you fail to make a payment on the due date, your policy will be suspended immediately .... 3. Homeserve reserves the right to cancel this policy by giving you at least seven days notice at your last known address. 4. Homeserve will contact you in writing before your policy expires to arrange renewal ... . 5. You are responsible for informing Homeserve of the change of your address .... 6. Homeserve reserve the right to change the underwriter (insurer) of this policy at any time, without prior notice. Homeserve will however continue to provide the cover in this policy to you for the period shown on your certificate ... Homeserve will bear the cost of any such change of underwriter. 7. If you have a complaint relating to an administration matter, please write to ... Homeserve ... .” 32. There then follow the “Insurance Terms and Conditions”
“In the event of an uncontrollable emergency within your home, Homeserve guarantee the arrival of a plumbing or drainage engineer within two hours. If IPA fail to achieve this, Homeserve will refund your policy premium in full.”” “Re: Your plumbing and drainage responsibilities as a homeowner. While we would prefer that our customers never experience an emergency, we know all these things can happen. That’s why we’re recommending that homeowners take out Homeserve Plumbing and Drainage Cover. There then follows a reference to a footnote which provides - You will have a contract to arrange and administer your policy with Homeserve and a separate contract for insurance with IPA... . References to “Plumbing and Drainage Cover” or “Cover” in all documents include services within both contracts.] In an emergency you will avoid all the hassle of finding a plumber, and the bill will be taken care of for you, within the generous cover limits. You can claim up to four times a year - up to two for internal claims and two for external claims, and permanent repairs are guaranteed for the life time of your cover,” “All for just an annual price of£59.99 ”. “Plumbing and Drainage Cover is arranged and administered for you by Homeserve. The insurance policy is underwritten by IPA. You will therefore have a contract with Homeserve to arrange and administer the policy on behalf of the insurer, for which the cost to you is£14 and a separate contract with IPA. The total price of£59.99 you pay is unaffected by these arrangements. References to “Plumbing Drainage Cover” or “Cover” in all documents include services in both contracts.” “1. Homeserve will arrange and administer your insurance cover and agree service standards for the delivery of the cover provided by the insurance .... 2. The minimum period for which you may hold this policy is one year. Homeserve will arrange for collection of policy premiums in accordance with your instructions. If you fail to make a payment on the due date, your policy will be suspended immediately .... 3. Homeserve reserves the right to cancel this policy by giving you at least seven days notice at your last known address. 4. Homeserve will contact you in writing before your policy expires to arrange renewal ... . 5. You are responsible for informing Homeserve of the change of your address .... 6. Homeserve reserve the right to change the underwriter (insurer) of this policy at any time, without prior notice. Homeserve will however continue to provide the cover in this policy to you for the period shown on your certificate ... Homeserve will bear the cost of any such change of underwriter. 7. If you have a complaint relating to an administration matter, please write to ... Homeserve ... .” “In the event of an uncontrollable emergency within your home, Homeserve guarantee the arrival of a plumbing or drainage engineer within two hours. If IPA fail to achieve this, Homeserve will refund your policy premium in full.””
“…I am satisfied that Homeserve does not merely act as agent for IPA in these transactions. It is not simply an insurance agent… Nor is it a “cover holder” - in the sense of being the agent of insurers who “holds the underwriting pen”
“59. The choice of the adjective “separate” to qualify the word “contract” in paragraph (b) leads to the question - Separate from what? A contract in its own right will in a general sense be a contract that is a separate contract from all others. To achieve that meaning, however) the draftsman might simply have used the word “another” contract. But, as I construe section 72(lA), the word “separate” was chosen as a term of emphasis to denote a contract that is separate from the taxable insurance contract referred to in the opening clause of subsection (lA). To determine whether there is separation in that respect requires an examination of the circumstances, legal and factual, in which the two contracts taken for comparison are found. That approach is, I think, in line with the evident purpose behind section 72(1A) which is, subject to the limits placed by paragraphs (a) and (b), to bring into tax amounts charged to the insured “by any person” where the charge is “in connection with the taxable insurance contract”, being amounts that were found to be outside the scope of charge under section 72(1) taken alone. 60. The taxable insurance contract is, as noted, the contract to provide the plumbing and drainage cover to the homeowner. Its terms are to be found in the AI Agreement between IPA and Homeserve and in the Insurance Terms and Conditions of the Customer Contract. The contract under which “the amount is charged” (ie the£14 ) is contained in the Administration Terms and Conditions of the Customer Contract. It is not, and could not be, in dispute that there is a connection between the two. They both relate to the same cover; they are offered as a package and one cannot be created without the other, 61. Given therefore that the£14 is charged “in connection with” the taxable insurance contract (see the opening words of section 72(lA), is that amount also charged under a “separate” contract, namely the Customer Contract? I think not for the reasons that follow. 62. In the first place there is an overlap between the consideration given by Homeserve to IPA and the consideration given by Homeserve to the homeowner. The same consideration supports both the Customer Contract dealing with arrangement and administration and the taxable insurance contract. Homeserve’s obligations under clause 5 of the AI Agreement are, as regards the arrangement and administration of the plumbing and drainage cover contracts (the Customer Contract), much the same as, and in some respects identical to, Homeserve’s obligations to the homeowner under the Customer Contract. All the elements of consideration given by Homeserve under both agreements relate to the single insurance product of plumbing and drainage cover. 63. Secondly, the price quoted to the homeowner is a single price. This is unaffected by the “two contracts” arrangement. The material relating to the Customer Contract specifically makes it clear that the two contracts arrangement does not affect the description or the cover. The homeowner’s right to cancel within 28 days and obtain a full refund results in repayment of both the£14 arrangement and administration fee and the balance of the£59.99 premium; and the same applies to the full refund offered in the event of non-attendance within two hours. The offer gives the homeowner no choice of insurer and no choice in regard to the terms of the cover. 64. Essentially therefore the Customer Contract, even accepting that it is a contract in its own right between Homeserve and the homeowner relating to the arrangement and administration, is at the time of its creation dependent on and inseparable from the insurance element. Without the insurance there is nothing; and even if Homeserve were to terminate the AI Agreement with IPA, financial cover would still be required under Homeserve’s obligations in the Customer Contract to “administer your insurance cover”. 65.
“67. I have no reason to depart from Homeserve’s propositions based on those cases. They do not, however, alter my conclusion on the meaning of the expression “the amount charged under a separate contract” in section 72(1A)(b). The Customer Contract dealing with arrangement and administration may for contractual purposes be regarded as “separate” from the taxable insurance contract (the AI Agreement). But in its context as an IPT charging provision, the expression “separate contract” in section 72(1A)(b) has the special meaning that I have adopted.”
“The driving principle in the Ramsay line of cases continues to involve a general rule of statutory construction and an unblinkered approach to the analysis of the facts. The ultimate question is whether the relevant statutory provisions, construed purposively, were intended to apply to the transaction, viewed realistically.”
“In the speech of Lord Hoffmann in MacNiven [MacNiven v Westmoreland Investments Ltd[2001] UKHL 6 ,[2003] 1 AC 311 ]it was said that if a statute laid down requirements by reference to some commercial concept such as gain or loss, it would usually follow that elements inserted into a composite transaction without any commercial purpose could be disregarded, whereas if the requirements of the statute were purely by reference to its legal nature (in MacNiven, the discharge of a debt) then an act having that legal effect would suffice, whatever its commercial purpose may have been. This is not an unreasonable generalisation, indeed perhaps something of a truism, but we do not think that it was intended to provide a substitute for a close analysis of what the statute means.”
“Reinforces the existing position by requiring that, in order for an amount charged in connection with a standard rate contract to be treated as outside the scope of the Insurance Premium Tax, the insured be notified in writing of the existence of a separate fee contract and the amount of that fee. This requirement is consistent with the insurance industry’s Code of Practice.”