“receiving, retaining, offering to receive, retain or otherwise dealing in or disposing of any LPG container or containers which are the property of [Calor] or in any other manner wrongfully interfering with [Calor’s] property namely its refillable LPG cylinders.”
“3. Cylinders remain the property of the Company at all times and may only be filled by the Company. The Company makes the Cylinder(s) available to the User as a means of safely transporting and storing the Gas supplied. This agreement is not a rental agreement and it does not provide the User with title in the Cylinder. The User will not part with possession or control of the Cylinders (other than to a Calor outlet) nor claim to have rights in breach of this agreement, nor claim or attempt to create or create any agency or bailment in relation to the Cylinders or the User’s obligations. … 5. The Company’s rights over the Cylinders. The User is liable for the safe storage and use of Cylinders and the safety of any equipment used with them but the Company may inspect or test Cylinders and any fittings used with them at any time and remove and replace Cylinders if defective, or for any other reason, but without the Company being under any obligation to do so. In any case of wilful damage or breach of this agreement the Company may repossess Cylinders immediately and the User by entering into this agreement irrevocably authorises the Company or their agent to enter on the User’s property for these purposes and in that event this agreement is terminated… … 7. Termination by the User. This agreement remains in force for 50 years. The User may terminate this agreement by returning the Cylinder(s) in good order to a Calor outlet nominated for this purpose and shall be entitled on presenting this agreement to a refund of a proportion of the Refill Agreement Charge as follows [details are thengiven of the refund on a sliding scale which starts at 70% for cylinders returned within one year from the date of the agreement, and reduces to 25% for cylinders returned more than seven years from the date of the agreement].”
“In the circumstances, we must reiterate quite clearly that the acceptance, supply or handling of Calor cylinders by your client must cease on the termination of the agreement on 23 February.”
“In the event, and despite the objections raised by Calor, Homebase decided that it would continue handling Calor cylinders post-termination, as recorded in the internal memo exhibited at DB7. As the memo records, this decision was taken in the interests of maintaining customer service.”
“Customers who come into store with an empty gas bottle will be expecting to be able to refill with Calor. If we did not offer a swap or made it more expensive – these customers would go to other outlets. Stores will be provided with a discount code for£20 to discount the cost of a new hire when a customer comes in with the empty Calor bottle for a refill. Customers will only then pay for the Gas and a small part of the new bottle hire. The customer have [sic] to bring the Calor bottle with them to receive the discount as a refill customer.”
“Calor have requested that all UK stores (that sell gas) do not handle their bottles now that we have finished trading with them – as they remain the property of Calor. Homebase have decided to assist the customer, taking bottles back and returning them to Calor on the customer’s behalf. When handling customers with a Calor bottle returning for a refill/return, please ensure that you use the following wording… To Customer – “Homebase is no longer an authorised Calor outlet and, as such, is not authorised to accept Calor cylinders. Phone the Freephone Calor number … and they will collect the cylinder from your home. However, if that is inconvenient for you we will return it to Calor on your behalf provided you contact Calor and advise them that the cylinder is available for collection from this store.” … To Calor – “A customer has returned a Calor cylinder(s) at our … Homebase store. We asked them to advise you that they have left it on our premises. They have asked Homebase to return it to Calor on their behalf – can you please come and collect it as soon as possible. Thank you.” ”
“dealing with goods in a manner inconsistent with the rights of the true owner … provided that it is also established that there is an intention on the part of the defendant in so doing to deny the owner’s right or to assert a right which is inconsistent with the owner’s right.”
“Under English law, where there is a simple contract of bailment at will the possession of the goods bailed passes to the bailee. The bailor has in such a case the right to immediate possession, and by reason of this right can exercise those possessory remedies which are available to the possessor. The person having the right to immediate possession is, however, frequently referred to in English law as being the “possessor” – in truth the English law has never worked out a completely logical and exhaustive definition of “possession”. ”
“Now the question is, in spite of the fact that the [Form 167] says that when the customer wishes to terminate his authority he must return the cylinder to a Calor centre, dealer or stockist, is he entitled to disregard those provisions entirely and return it to a person who is not, although he has once been, a Calor centre, dealer or stockist? I would have thought, put in that way, there can only be one answer to the question, namely No. The whole idea of the relevant clause is that you must go back to somebody who has a connection with Calor, and you must not go with your Calor cylinder to somebody who has not a connection with Calor. But then the matter becomes more complicated because, although under the terms and conditions of the agreement the customer has to remain in full possession, and so on and so forth, of the cylinder, it is I think quite obvious that there could be no objection in law to the customer returning the cylinder via other persons …”
“Of course, that has a great deal of artificiality in it because it is quite clear that the former dealer is not in the business of carriage or haulage as such at all. It is also quite clear in the real world that what has happened has not been that the customer has, at any rate in the first instance, been wanting to terminate his agreement. In the real world what has happened is that, wanting a fresh supply of Calor gas, he has been cajoled, to use a neutral word, into an exchange. He has not of his own motion gone to the defendants and said “Please will you act as my agents for returning the cylinder to Calor Gas Ltd?”
“The plaintiffs, say the Court of Appeal, own these cylinders. As owners they have the right to say what is to happen to them and to forbid people from handling them unless they, that is Calor, have in some way given up that right. It is for the defendants to show that they have. In my opinion it is impossible to say that the terms of the agreement entitle the customer to deliver the cylinder to the defendants when the plaintiffs do not wish it and also to enable the defendants, who know that the plaintiffs do not wish it, to rely upon such justertii, i.e. the right of the customer to send the containers back through third parties. So it is therefore as plain as a pikestaff that what the Court of Appeal are there saying is that if Calor Gas said to a person who has been its stockist, or its dealer, or has run a centre on its behalf “We do not wish you to handle these cylinders”, then that is an end of the matter, that person may not handle them. … The thing is really unarguable.”
“Such an act [i.e. an overt act of withholding possession of the chattel from the true owner] may consist of a refusal to deliver up the chattel on demand but it may be demonstrated by other conduct, for example, by asserting a lien. Some positive act of withholding, however, is required; so that absent any positive conduct on the part of the defendant, the plaintiff can establish a cause of action in conversion only by making a demand.”
“In each of the authorities referred to the right of the bailor is limited to a case of gratuitous bailment, a requisite which, in my opinion, is fulfilled in the present case. The bank held the bars, without any right of lien, at the will of the Commission.”
“The plaintiffs owned these cylinders. As owners they have the right to say what is to happen to them and to forbid people from handling them unless they have in some way given up that right. It is for the defendants to show that they have. In [our] opinion it is impossible to say that the term[s] of the agreement entitle the customer to deliver the cylinder to the defendants when the plaintiffs do not wish it and also to enable the defendants, who know that the plaintiffs do not wish it, to rely upon such just tertii.”
“If there is no arguable case, as I believe there is not, then questions of balance of convenience, status quo and damages being an adequate remedy do not arise. Prima facie the plaintiffs are entitled to an injunction …”