“[w]e ask that the council uses its discretion to backdate our client’s account to 15.09.17. If the council fails to do so, then we submit that the council’s behaviour would be irrational and discriminatory. To not award the requested backdate would be irrational as it means severe disadvantage can be experienced by families just because there has been relationship breakdown. It is noted that the same does not occur if the family household changes in other ways, such as death of an existing household member or birth of a new household member. Failing to backdate our client’s account would also be indirect discrimination underS.19 Equality Act 2010 . Single parents are particularly disadvantaged if they are not allowed to keep the start date from an account they shared with their ex-partner.”
“Request: I am writing for the purpose of submitting an FOI in relation to the social housing waiting list. Can the council please provide all policy, guidance and information regarding the process to be followed by housing officers when calculating the qualifying date (also known as registration date) for applicants housing waiting list accounts? In particular, this should also include situations where a person has been granted a housing waiting list account when a homeless duty has been accepted. If any part of the process of determining qualifying dates is automated, can we please be provided with the algorithm/calculation that the automated system uses. Response On Northgate, the Registration Date of an application is automatically set as the date when the applicant or officer creates the application on line. The Registration Date is translated into the Qualifying Date on Home Connections. There is no other information that can be provided”
“10. The Housing Allocations Scheme is framed so as to secure that the categories of applicants set out in section 166(A) of theHousing Act 1996 are given reasonable preference. The Council operates a Choice Based Lettings Scheme where all vacant properties are advertised to the Council’s Housing Register on a website. 11. The Council recognises that there may be some exceptional circumstances not covered by the Scheme. In such instances, the Director of Housing will have delegated authority to make decisions, as he considers appropriate.” 22. The Claimant put a number of questions to the Defendant in response to the witness statement, drawing attention to the fact that paragraph 11 of Ms Ojukwu’s statement seemed entirely contrary to the Defendant’s position that there is no discretion available to backdate her registration date. The Claimant’s email, dated5th December 2023 , stated as follows: “Your witness statement states at paragraph 11 that the Director of Housing has 'delegated authority' to exercise discretion. We need disclosure on: • How the delegated authority at paragraph 11 works, and all documents related to it? • Why this extra discretion is not part of the published allocations scheme? • How are applicants able to access this discretion? • How are decisions taken in relation to this discretion? • Why the Claimant's case was not referred for consideration for this discretion? • Considering there is this discretion, why were the Claimant's requests for discretion never responded to? This information should be provided in accordance with the council's duty of candour.” • How the delegated authority at paragraph 11 works, and all documents related to it? • Why this extra discretion is not part of the published allocations scheme? • How are applicants able to access this discretion? • How are decisions taken in relation to this discretion? • Why the Claimant's case was not referred for consideration for this discretion? • Considering there is this discretion, why were the Claimant's requests for discretion never responded to? 23. In response the Defendant disclosed its “Guidelines for Officers: Exercising Discretion under the Housing Allocation Scheme 2013”
“- how was the Defendant able to backdate the registration date in all those other cases which we have provided examples of (see third witness statement of [the Claimant’s Solicitor] and the witness statement of Isabelle Köksal)? - explanation for why the Defendant did not backdate the registration date in the Claimant's case (or consider backdating), when they had in the other instances detailed - why were we not sent the discretionary guidance earlier? - why is this discretionary guidance not publicly available?”
“[i]t is said by the Claimant in the response that [11] of the statement filed in support of the application changes the evidential picture in respect of the substantive claim and that further disclosure on this issue may be required. The parties should address this as a matter of urgency given the proximity of the hearing.”
“To meet the Council’s statutory duties in allocating Council housing and making nominations to housing associations and other Councils • To meet the Council’s aims in respect of equality and choice • To help build and sustain diverse and balanced communities • To enable properties to be relet quickly, and so make efficient use of housing resources • To maximize opportunities for mobility among tenants of social housing • To minimize the cost of homelessness to the Council and to council tax payers • To work with other providers and agencies to make the best use of affordable housing from all sources to meet needs”. nominations to housing associations and other Councils resources 35. The Scheme states that: “Applicants must notify the Council if there is a relevant change of circumstances affecting their application, including changes that may affect their level priority, eligibility or size of property they can be offered. An applicant’s priority band or level may increase or decrease following a change of circumstances.” 36. At p.22 of the Scheme, the Defendant sets out the policy in relation to homeless persons owed the full housing duty under the 1996 Act: “Homeless persons owed a full housing duty under Part 7 of theHousing Act 1996 will normally be placed in Band C, Level 1 (see Band C – Medium Priority). …. The Council may at its discretion award additional priority to homeless persons, or make direct offers of housing in discharge of the full housing duty, in exceptional circumstances, or where it is advantageous to the council.” 37. The Scheme operates by placing applicants within “bands”
“BAND A – EMERGENCIES AND STRATEGIC PRIORITIES • Emergency transfers due to risk of violence • Life threatening medical emergency • Care leavers • Decants of council tenants • Where housing is required to prevent significant harm to a child • To facilitate discharge of child from care • To facilitate discharge from residential care or hospital • Council and housing association tenants downsizing Band A is divided into Level 1 and Level 2. Applicants will normally be placed in Level 2 but the Council may at its discretion place exceptionally urgent cases in Level 1. BAND B – HIGH PRIORITY • Severely overcrowded households (lacking two bedrooms) • Those with an urgent medical need to move • Those threatened with homeless who are working with us to prevent homelessness BAND C – MEDIUM PRIORITY • Homeless households • Those who are overcrowded (lacking one bedroom) and those sharing bathroom/kitchen facilities • Those with a less urgent medical need Band C has two Levels. Statutory homeless households owed a full housing duty are in Level 1 of Band C. All others are in Level 2 of Band C. BAND D – LOW PRIORITY Band D consists of those not in other bands, including those who are adequately housed.”
“To enable applicants to exercise greater choice over where they live, the Council operates a choice-based lettings system. Properties are advertised and applicants express an interest in the properties they would like to be considered for by bidding for them. Applicants will generally not be considered for properties they have not bid for, unless they are being made a direct offer (see Direct Offers). The advertisement will show details such as: • The location of the property • The type of tenancy (e.g. fixed-term or not) • Details of the property in terms of property type, number of bedrooms, size etc • Rent and service charges • Any restrictions on households to whom the property may be offered (e.g. size of household, sheltered housing for older people, properties suitable for those with disabilities etc) • The housing list or priority band that will be given priority for the property if applicable • Where available, a photograph will be displayed. Note that photographs may be representative of the street or block and may not necessarily be the particular property that is available. … Unless otherwise stated in the advertisement, bidders in Band A have highest priority, followed by Band B, C and D in that order. The Council may determine that a property may be offered to transfer applicants ahead of other applicants, or vice versa, in which case this will be stated on the advertisement. Unless otherwise stated, transfer applicants and other applicants will be considered on equal terms. Priority between applicants in the same Band will be based on their Level if applicable, and then registration date. We will shortlist the highest priority bidders who meet any additional criteria as set out in the advertisement, such as age criteria or need for disability adaptations, and who is available to be shortlisted. Applicants can only be shortlisted for one property at a time, so if an applicant is already shortlisted for another property they are not available to be shortlisted for further properties. The property will normally be offered to the highest priority shortlisted bidder who attends the viewing and wishes to take the property. If the highest priority bidder attending the viewing does not want the property, then it will be offered to the next highest priority, and so on.” (Emphasis added)
“Both applicants for a joint tenancy must individually qualify to join the housing or transfer list and be authorised for an offer. Adding to or removing a joint applicant from your housing application will require closing the current application and submitting a new one, and may therefore result in loss of priority based on registration date. When one or two joint tenants give notice to the Council to terminate the tenancy, the Council may at their discretion offer the property (or an alternative property) as a sole tenancy to one or other of the joint tenants.”
“In the Council’s Housing Allocation Scheme 2013, a number of matters are stated as being at the discretion of the Corporate Director. The Corporate Director can delegate the decision to another Council officer, or a Panel of officers in line with these guidelines. The Schedule of Delegation (see the Appendix) has been agreed by the Corporate Director. It sets out the officers who can take decisions on her behalf. People who are formally acting up into the positions mentioned, or who are formally undertaking the duties of the posts, may also take these decisions. The Schedule of Delegation sets out who can make decisions. Their line manager(s) are also delegated to make such decisions or to consider reviews of these decisions. Before you make a decision you should check that it is one that you have the power to make. This Guidance must be read alongside Housing Allocation Scheme 2013.”
“You must not fetter your discretion. Whatever Council policy may say, it must not be followed slavishly or unthinkingly – there has to be room for exceptions. If the only reason you can find for making a decision is “Council policy says so”, and the underlying reasoning behind the policy is unclear to you, or if it doesn’t seem reasonable or fair to apply the policy to the individual case you are dealing with, then you are probably on dangerous ground in following the policy!” (D) The Claimant’s evidence relating to the backdating of the registration date 44. As noted earlier, the Claimant submitted evidence with her Reply. In that evidence the Claimant’s solicitor and Ms Köksal gave examples of cases where the Defendant had backdated the registration date. 45. Mr Sheldon, the Claimant’s solicitor, gave four examples of such instances in his third witness statement. Three of those were clients of his and one example was drawn from research he had undertaken. 46. The first example was the case of Z: “In the case of Z, I assisted her to take a complaint to the Local Government and Social Care Ombudsman (LGSCO) regarding a number of issues that had occurred before I had been instructed. She had been living in a domestic violence refuge with her baby daughter in the Defendant’s area. In November 2016 the refuge referred my client to the Defendant, who then arranged her private rented accommodation. My client did not know she needed to make an application to join the housing register, and so she made the application a year later and was placed on the housing register in January 2018.” 47. Mr Sheldon exhibited the decision of the LCGSCO which records: “41 … The Council accepts the failure to take a homelessness application and make enquiries was fault …. 43. Where a person is homeless the Council should advise them to apply to its housing register. I have seen no evidence that it did so. Mrs X says there was a discussion about priority band B but the Council has no record of this. There is no record that the Council considered an application to its housing register and issued a decision letter. The Council accepts the failure to consider whether Mrs X was eligible for its housing register was fault … Agreed action 75… c. Award Mrs X priority band B on its housing register, back-dated to6 December 2016 , which is when it accepted the referral from the refuge. This is on the basis that when we remedy injustice we try to put the person back into the position they would have been in but for the fault identified”
“From the information provided to me by the LGSCO, the Defendant did not state during this case that they had no powers to backdate Z’s housing register account. Instead, they agreed to the above remedial action. Although the decision refers to backdating Band B priority, in effect this means the Defendant was agreeing to backdate the registration date; as there is no other date that effects priority on the waiting list. I can confirm that the council backdated the registration date of Z’s housing register account to 06.12.16 in response to the above LGSCO decision. There have been no changes to the relevant parts of the Defendant’s allocation scheme since the above case.” 49. The second example is the case of Y. It is a close parallel to the Claimant’s case. Mr Sheldon explains: “In the case of Y, I was assisting her with a homeless application. At the time of the application, she had a housing register account in her own name with a start date in 2020. When taking instructions I discovered that she had previously had a housing register account with her ex-partner, which had a start date in 2017 and was in the ex-partner’s name. In 2022 I sent a request to Ms Wilson of the Defendant, asking that Y’s housing register start date was backdated to when she first had an account with her ex-partner. The emails from myself explicitly request that the council use its discretion to backdate Y’s account. My original email also states that to not backdate Y’s account would be discriminatory and irrational. In response, Ms Wilson decided that it would be “equitable to backdate”
“In the case of X, I was assisting him with a homeless application to the Defendant. The most recent homeless application was requested in August 2022 by HASL on behalf of X, and a negative homeless decision was made. I was then instructed to assist with a homeless review unders.202 Housing Act 1996 . The main housing duty unders.193(2) Housing Act 1996 was awarded in August 2023 and X was granted a housing register account. This email attaches a decision letter and states that X’s housing register account will be “backdated accordingly”
“In the case of A, she attempted to do a housing register application in October 2015 and then made a homeless application in March/April 2016. She then completed the housing register application in August 2016. After the housing waiting list account was opened she asked for the start date to be backdated. The council agreed to backdate the start date to when the homeless application was opened. 54. The second example is one which has some similarities to the Claimant’s case: “In the case of B, she came to the group after being awarded the full homeless duty and living in temporary accommodation. The homeless application had been made in her husband’s name and therefore he was the main applicant on the housing register account. We helped her to look at her housing register account and understand it. We realised the start date did not reflect the time the family had been in temporary accommodation. They had been given a start date of 05.09.16 which was the date the main homeless duty was accepted. However, they were first placed in temporary accommodation on 02.07.14. We helped her to make a complaint to the Defendant and at stage 2 of the complaints process they agreed to backdate the account to 20.06.23 when the family first approached the Defendant as homeless. Produced and shown to me marked Exhibit IK1 is the stage 2 review decision letter dated 21.12.18. In October 2022, our member and her partner separated and he left London to live in Spain. B remained in the temporary accommodation with their children. We helped B to update Lambeth council’s housing department about this change of circumstances. A housing officer explained that because the homeless application was in her partner’s name, B would need to make a new homeless application in her own name. We were concerned about this because we were worried that this could mean that she could lose the family’s original bidding account/start date of 02.07.14. We emailed the council on her behalf and Housing Advice Support Team Leader Kieron Robinson replied “We will need to take a fresh homeless application from B, accept the relief duty (she is technically homeless at present) and take things from there. If/when we accept the main duty, we can backdate her list date to the same as the one on the existing application so that she has not been disadvantaged by the process”. 55. The third example is very recent: “In the case of C, her family had been homeless and rehoused in private rented accommodation. She came to the group with 3 housing register account numbers. She was confused, because they each had different information. She sent us screenshots so we could try and understand and we helped her to get her housing file to understand the situation. Her first housing register account had a start date in October 2014, and her most recent and up to date account had a start date of August 2020. We helped her to make a formal complaint to the Defendant on 15.06.23. We received the stage 1 complaint response on 02.08.23 stating that the council would backdate the start date of her most recent account to August 2014 to reflect the date that the first housing register application was made. The stage 1 complaint response is produced and shown to me marked Exhibit IK3. 56. The final example has some similarities with the Claimant’s case: “In the case of D, she came to group (sic) while living in temporary accommodation with the full homeless duty. From discussing her case we discovered that she had two bidding accounts, one from 2015 when she first made a housing register application, and another up to date one from 2020 when she made a homeless application. The recent account had her correct priority and her correct personal details. We assisted her to make a complaint to get her account backdated. On 12.01.23 the Defendant made a stage 1 complaint response agreeing to backdate her housing register account to 01.07.15; this was later confirmed to involve backdating the start date of her most recent account from 2020.” (E) Does the Defendant have a discretion to backdate the Registration Date? The parties’ arguments 57. The Claimant argued that the Defendant had failed even to consider her application to backdate her registration date. Relying on Lord Hoffman in Stovin v Wise[1996] AC 923 , the Claimant argued that a public body always has a duty in public law to consider whether it should exercise its discretion. Mr Ahluwalia relied on R (Imam) v The London Borough of Croydon[2021] EWHC 739 (Admin) , (“Imam”), where, at paragraph 108, Mr Gullick QC (as he then was), sitting as a Deputy Judge of the High Court, held that: “In my judgment, the Defendant acted unlawfully in failing to take any decision in response to the two express requests made by the Claimant that she should be moved into Band 1. Ms Steinhardt is, in my judgment, correct in her submission that the Defendant was under an obligation, as a matter of public law, to consider and decide those requests. It did not do so. In the circumstances, it is unnecessary to consider whether the Defendant was under a separate duty to reconsider the issue of its own motion: specific requests for re-categorisation were made by the Claimant and were, it appears, ignored by the Defendant.”
“54. I accept that a local authority may use its discretionary powers to make good any unlawfulness that it has committed in the past and may, in some circumstances, be obliged to do so. In R (S) v Secretary of State for the Home Department[2007] EWCA Civ 546 this court drew attention to the fact that the Secretary of State had a residual discretionary power to grant indefinite leave to remain to someone no longer entitled to refugee status as such; that the grant of indefinite leave might provide a remedy for unfairness; and that it was open to the court to determine that a legally material factor in the exercise of the discretion was the correction of injustice. In an extreme case the court could hold that the unfairness was so obvious, and the remedy so plain, that there was only one way in which the Secretary of State could reasonably exercise his discretion. (That appears to be what Thirlwall J decided in R). The Court recognised that the Secretary of State's decision would fall to be made on the basis of present circumstances but “those circumstances might include the present need to remedy injustice caused by past illegality”: [47]. 55. There is no general rule that, wherever it has acted unlawfully, a local authority must undo its past errors to the fullest extent that it can. Much will depend on the circumstances, including whether or not the claimant had sought interim relief and been refused (as here), whether he was guilty of unacceptable delay, and whether and to what extent the authority or the claimant should be regarded as blameworthy. There may be countervailing considerations of public interest which would entitle it to refuse any relief at all. It may be relevant to consider what other remedies are open to the claimant. The matter would be one for the discretion of the local authority, to be determined in the light of whatever application is made and in the circumstances applying when it is invoked.”
“39. The meaning of a housing allocation scheme, like that of any other comparable policy document, is for the court to determine (cf. in a planning context, the well-known passage from Lord Reed’s judgment in Tesco Stores Ltd v Dundee City Council[2012] UKSC 13 ,[2012] PTSR 983 at [18] and [19]), but the court’s approach to its interpretation should be in accordance with the guidance given by this court in R (Ariemuguvbe) v Islington LBC[2009] EWCA Civ 1308 ,[2010] HLR 14 . Sullivan LJ said: “24. … since this is a local authority housing allocation scheme and not an enactment, it has to be read in a practical, common sense, and not in a legalistic way.” 40. Lord Neuberger MR added: “31. … While any document prepared for public consumption should be as clear, short and simple as possible, it is particularly true of housing allocation schemes required to be prepared under [what was then] Section 167, and published under Section 168, of theHousing Act 1996 . They are intended to be read by, and administered for, the benefit of people who require public housing and their families, and they are intended to be applied in multifarious different circumstances in which great difficulties can often arise. … It is plainly right for the court to apply a common sense and a practical approach to the interpretation of the scheme, and indeed an interpretation which allows a sensible degree of flexibility when it comes to dealing with individual cases. That this approach is appropriate is reinforced by the wide discretion given to local housing authorities …” “24. … since this is a local authority housing allocation scheme and not an enactment, it has to be read in a practical, common sense, and not in a legalistic way.”
“[the Council may at its discretion award additional priority to homeless persons”
“[T]here is… a very high duty on public authority respondents, not least central government, to assist the court with full and accurate explanations of all the facts relevant to the issue the court must decide.”
“(2) One of the reasons why the ordinary rules about disclosure of documents do not apply to judicial review proceedings is that there is a different and very important duty which is imposed on public authorities: the duty of candour and co-operation with the court. This is a “self-policing duty”
“… It is the function of the public authority itself to draw the Court’s attention to relevant matters; as Mr Beal [leading counsel for the Secretary of State in that case] put it at the hearing before us, to identify ‘the good, the bad and the ugly’. This is because the underlying principle is that public authorities are not engaged in ordinary litigation, trying to defend their own private interests. Rather, they are engaged in a common enterprise with the court to fulfil the public interest in upholding the rule of law.” … (5)The duty of candour is a duty to disclose all material facts known to a party in judicial review proceedings. The duty not to mislead the court can occur by omission, for example by the non-disclosure of a material document or fact or by failing to identify the significance of a document or fact.” “… It is the function of the public authority itself to draw the Court’s attention to relevant matters; as Mr Beal [leading counsel for the Secretary of State in that case] put it at the hearing before us, to identify ‘the good, the bad and the ugly’. This is because the underlying principle is that public authorities are not engaged in ordinary litigation, trying to defend their own private interests. Rather, they are engaged in a common enterprise with the court to fulfil the public interest in upholding the rule of law.”
“The Defendant does have a discretion to backdate the registration date / qualifying date of an applicant’s application under the Housing Allocation Scheme. The Defendant acted unlawfully by failing to consider exercising their discretion in the Claimant’s case. The Defendant should do so as soon as possible.”
“a. The Defendant’s discretion to award an applicant additional priority can be exercised by backdating the registration date of an applicant’s application under the Housing Allocation Scheme. b. The Defendant acted unlawfully by failing to consider exercising their discretion in response to the Claimant’s request.”
“The Defendant does have a discretion to backdate the registration date of an applicant’s application under the Housing Allocation Scheme for the reasons given in the judgment at paragraphs 67-72. The Defendant acted unlawfully by failing to consider exercising their discretion in response to the Claimant’s request.”