“[l]ooking upon the current Energy Performance Certificate (EPC) it seems that the heat requirement of your property is considerably higher than the average property”
“During my audit report review I’ve not found any issues with the information declared on the participant’s EPC and all the characteristics used to model it match the EPC site notes provided during manual review. It appears that the participant’s EPC is correctly representing the property at the time of its assessment. This is also supported by the auditor’s draft EPC which has no discrepancies except for the mentioned heating system. Furthermore, in the past we have not penalised participants who have their old heating system on the EPC they applied with. However as the quarterly payments are quite high …. We would like DA to make a decision on whether we can accept the deemed heat demand of the participant’s EPC.”
“From our experience reviewing site audits, we still strongly confirm the fact that this isn’t a new case in terms of circumstances, but among the same cases it is particular for the heat demand discrepancy and the money figures at stake. Furthermore, in my personal experience, this is the first time we have at disposal an auditor’s draft EPC which is a 100% replica of the accredited EPC, as usually auditor’s draft includes the current RHI accredited heating technology, and we find more justification in discrepancies than solely the software updates.”
“Proposed options 1) In the past we have not penalised participants who have their old heating system on the EPC they applied with. We are quite satisfied the EPC submitted at application was correct at the time. We should therefore consider accrediting the application with the heat demand of 226,783 kWh. 2) We have a duty to protect the public purse and we are satisfied the EPC submitted with the application is higher than our auditors estimation. We should ask the applicant to get a new EPC to satisfy ourselves of the correct (and likely lower) heat demand. Risk: this isn’t consistent and if we are audited/challenged we may lose the case. This case has also been in review since September 2017 so that would likely cause aggrievance”
“ – We have the power to request for a new EPC after accreditation where we believe it is necessary, as per the definition of ‘relevant EPC’ in reg 2. - We may treat accreditations differently as its circumstantial. So afar we have treated this application differently due to the high value payments and we conducted a pre-accreditation site audit. Our site audit found a new EPC may have a much lower heat demand and we should act on this information. - We believe the EPC submitted in the application was correct, and our precedent is to accept EPC’s with the original heating system on, however we have a duty to protect the public purse and doing nothing may not be appropriate – we considered how an external auditor would view this. - Heat demand limits came into force 6 days after their application date. Proposed decision: we should take a proactive rather than reactive approach and request for a new EPC. This new EPC will become the ‘relevant EPC’ for us to base payments on.”
“We have requested you to provide us with a new Energy Performance Certificate (EPC) related to your property in order to allow us to proceed with your application to the Domestic RHI.
“Following the site audit carried out by Ricardo Energy and Environment on13/3/2018 , I am writing to inform you that your installation has been given an audit rating of weak. Your installation has been awarded this assurance rating because the following non-compliances and observations identified upon inspection; Non-compliance: Your Energy Performance Certificate(EPC) heat demand is overestimated What is the issue? During the recent site visit on your property, the auditor completed a full EPC assessment in order to confirm the accuracy of your EPC….The auditor modelled two versions, once with the current heating system and related controls (ground source heat pumps) and the other one with the same heating system used in your EPC (electric storage heaters) in order to produce an exact copy of your certificate. Both the certificates produced by the auditor show a space heating demand which is considerably lower than the one declared on your EPC, which is 226,783 kWh. For these reasons we believe that the heat demand specified in your EPC is overestimated. Your Domestic RHI support payments are based upon the total heat demand figure from your EPC and we require an EPC that represents adequately the heat demand of your property. As stated in regulation 26, we have duty [sic] to make payments to the participant of the RHI scheme. In making payments we are also required to aim to ensure that public funds are disbursed appropriately. What action is required? Under Regulation 17(2)(b) as read with para 2(m) of Part 2 of Schedule 4, for the reasons explained above, we require a new EPC certificate. You will need to get a new EPC completed by a new EPC assessor to accurately describe your property. They will need to issue you with a new EPC which adequately represents the heat demand of the property and modelled with the current heating system installed consisting of the ground source heat pumps and their related control system. …..”
“The EPC that you provided with your RHI application …. lists Storage Heaters as the main heating source for your property. Your property is now heated by a ground source heat pump, and the EPC is therefore incorrect. Following the audit of your installation, we determined that this had a very large effect on the heat demand for the property. It is for this reason that we asked for a new EPC to be provided. You indicated in your letter that you expect the heat demand for a new EPC to go down, as the EPC methodology has changed. This was taken into account when we made the decision to ask for a new EPC, as we agree that for most applicants who made an application when you did, the methodology in place at the time of the application would be used for the EPC. However, as the audit indicated that the heat demand of your property was vastly different with the heat pump compared to the storage heaters, we could not use the original EPC as the heat demand would have been inaccurate. Any new EPC will, by necessity, have to use the current methodology.”
“such other information as the Authority may require to enable it to consider the applicant’s application for accreditation or to enable evaluation of the operation of the domestic RHI scheme”
“Where the Authority gives a notice under regulation 18(1), the applicant must comply with that request within— (a) three months of the date of the notice if the information is a new Energy Performance Certificate and regulation 18(1)(c) applies; (b) three months of the date of the notice if the heat generated by the plant for which accreditation is being sought must be metered under regulation 13 and the information is evidence that the metering requirements are met; or (c) 28 days of the date of the notice in any other case.”
“21. Ofgem requested a new EPC even though I just got a new one; can I refuse? At Ofgem, we administer the Domestic RHI scheme on behalf of DECC. To help protect the public purse, we carry out desk and site audits to verify that evidence and declarations are accurate. If we have reason to believe that the information on your EPC is incorrect, we may ask you to provide us with a new EPC. Should this occur, we’ll be happy to explain to you our reasons why we believe a new EPC is needed.” …… “23. I have been asked to get a new EPC; how much time do I have to get one? It depends on what we are asking you for. If we ask you to follow the recommendations on your domestic EPC to add loft and/or cavity wall insulation, you need to send us a new domestic EPC within 3 months. For any other reason you need to send us a new domestic EPC within 28 days. ……”
“These cases illustrate the pressing and focussed nature of the kind of assurance required if a substantive legitimate expectation is to be upheld and enforced. I should add this. Though in theory there may be no limit to the number of beneficiaries of a promise for the purpose of such an expectation, in reality it is likely to be small, if the court is to make the expectation good. There are two reasons for this, and they march together. First, it is difficult to imagine a case in which government will be held legally bound by a representation or undertaking made generally or to diverse class. As Lord Woolf MR said in Ex p. Coughlan (paragraph 71): “May it be … that, when a promise is made to a category of individuals who have the same interest it is more likely to be considered to have binding effect than a promise which is made generally or to a diverse class, when the interests of those to whom the promise is made may differ or, indeed, may be in conflict?”
“In some cases a change of tack by a public authority, though unfair from the applicant's stance, may involve questions of general policy affecting the public at large or a significant section of it (including interests not represented before the court); here the judges may well be in no position to adjudicate save at most on a bare Wednesbury basis, without themselves donning the garb of policy-maker, which they cannot wear … In other cases the act or omission complained of may take place on a much smaller stage, with far fewer players … The case's facts may be discrete and limited, having no implications for an innominate class of persons. There may be no wideranging issues of general policy, or none with multilayered effects, upon whose merits the court is asked to embark. The court may be able to envisage clearly and with sufficient certainty what the full consequences will be of any order it makes.”” “In some cases a change of tack by a public authority, though unfair from the applicant's stance, may involve questions of general policy affecting the public at large or a significant section of it (including interests not represented before the court); here the judges may well be in no position to adjudicate save at most on a bare Wednesbury basis, without themselves donning the garb of policy-maker, which they cannot wear … In other cases the act or omission complained of may take place on a much smaller stage, with far fewer players … The case's facts may be discrete and limited, having no implications for an innominate class of persons. There may be no wideranging issues of general policy, or none with multilayered effects, upon whose merits the court is asked to embark. The court may be able to envisage clearly and with sufficient certainty what the full consequences will be of any order it makes.””
“….it is more difficult for the appellants to elevate a practice into an assurance to taxpayers from which it would be abusive for the revenue to resile and to which under the doctrine it should therefore be held. “The promise or practice … must constitute a specific undertaking, directed at a particular individual or group, by which the relevant policy’s continuance is assured”: R (Bhatt Murphy) v Independent Assessor[2008] EWCA Civ 755 , para 43, per Laws LJ. The result is that the appellants need evidence that the practice was so unambiguous, so widespread, so wellestablished and so well-recognised as to carry within it a commitment to a group of taxpayers including themselves of treatment in accordance with it.”
“By no stretch of the imagination, however, can the representations relied on by the taxpayers be characterised as “devoid of relevant qualification”
“All of our guide materials are based on the Domestic Renewable Heat Incentive SchemeRegulations.”
“This guide is designed to provide most of the information about the scheme that applicants will need. It doesn’t give full information about certain aspects of the scheme; instead you’ll see links to the relevant section in our detailed Domestic RHIReference Document.”
“The information provided in this document is … intended to provide assistance with the interpretation of certain provisions of the Domestic RHI Regulations [hyperlink] but does not cover all the provisions and is not necessarily representative or applicable in all situations that may arise. Also, this document should be read in conjunction with the Regulations and should not be regarded as a substitute for them. If you have any questions or need further clarification, our Applicant Support Centre is available at ….”
“21. Ofgem requested a new EPC even though I just got a new one; can I refuse? At Ofgem, we administer the Domestic RHI scheme on behalf of DECC. To help protect the public purse, we carry out desk and site audits to verify that evidence and declarations are accurate. If we have reason to believe that the information on your EPC is incorrect, we may ask you to provide us with a new EPC. Should this occur, we’ll be happy to explain to you our reasons why we believe a new EPC is needed.” …… “23. I have been asked to get a new EPC; how much time do I have to get one? It depends on what we are asking you for. If we ask you to follow the recommendations on your domestic EPC to add loft and/or cavity wall insulation, you need to send us a new domestic EPC within 3 months. For any other reason you need to send us a new domestic EPC within 28 days. …… If you can’t provide us with a new EPC within this timeframe you need to let us know as soon as possible or we may reject or revoke your application.”
“You have outlined that you believe Ofgem to be ‘gaming’ your accreditation by deliberately delay the accreditation. I am sorry that you feel this way, but I can assure you that this is not the case. I acknowledge that your application has taken us longer to process than the majority of applications that we receive. That is because you are due to receive a much higher than average RHI payment. We therefore carry out additional checks compared to applications with lower expected payments which necessarily will take us longer to carry out. You submitted your application on14 September 2017 . This was just before a regulation change on20 September 2017 , which introduced ‘Heat Demand Limits’, which effectively cap the amount of RHI payments that can be made to individual properties, As a result of this regulation change, we received a large volume of applications, many of which were for larger properties which, as I have outlined above, require a more in depth review. This large volume took us a while to process, which also contributed to the longer than usual review time for your application. …… We asked you to provide information on 19 September, which you sent to us on30 October 2017 . On15 February 2018 we notified you that your installation had been selected for an audit. We then notified you of the outcome of the audit on21 August 2018 . It took us this length of time to complete the audit, as we wanted to make sure that we came to the right decision when asking you to provide a new EPC. This decision was not taken lightly and we consulted with several different departments before confirming this to you.”
“….the domestic law of this country does not recognise equal treatment as a distinct principle of administrative law.”