“You must … [t]reat people politely and considerately”
“Patients and the public put their trust in pharmacy professionals. You must behave in a way that justifies this trust and maintains the reputation of your profession.”
“You must … [a]ct with honesty and integrity to maintain public trust and confidence in your profession”
“(a) to establish and maintain a register of pharmacists … (b) to set and promote standards for the safe and effective practice of pharmacy at registered pharmacies; (c) to set requirements by reference to which registrants must demonstrate that their fitness to practise is not impaired; (d) to promote the safe and effective practice of pharmacy by registrants (including, for example, by reference to any code of conduct for, and ethics relating to, pharmacy); …”
“The over-arching objective of the Council in exercising its functions is the protection of the public.”
“(a) to protect, promote and maintain the health, safety and wellbeing of the public; (b) to promote and maintain public confidence in the professions regulated under this Order; (c) to promote and maintain proper professional standards and conduct for members of those professions; …”
“(a) set standards relating to the conduct, ethics and performance expected of registrants; and (b) make provision in rules regarding the criteria to which the Fitness to Practise Committee is to have regard when deciding, in the case of any registrant, whether or not the requirements as to fitness to practise are met in relation to that registrant.”
“The standards need to be met at all times, not only during working hours. This is because the attitudes and behaviours of professionals outside of work can affect the trust and confidence of patients and the public in pharmacy professionals.”
“The examples may not apply in all situations.”
“Pharmacy professionals must behave in a professional manner Applying the standard People expect pharmacy professionals to behave professionally. This is essential to maintaining trust and confidence in pharmacy. Behaving professionally is not limited to the working day, or face-to-face interactions. The privilege of being a pharmacist or pharmacy technician, and the importance of maintaining confidence in the professions call for appropriate behaviour at all times. There are a number of ways to meet this standard and below are examples of attitudes and behaviours expected. People receive safe and effective care when pharmacy professionals: • Are polite and considerate • Are trustworthy and act with honesty and integrity • Show empathy and compassion • Treat people with respect and safeguard their dignity • Maintain appropriate personal and professional boundaries with the people they provide care to and with others”
“Misconduct is of two principal kinds. First, it may involve sufficiently serious misconduct in the exercise of professional practice such that it can properly be described as misconduct going to fitness to practise. Second, it can involve conduct of a morally culpable or otherwise disgraceful kind which may, and often will, occur outwith the course of professional practice itself, but which brings disgrace upon the doctor and thereby prejudices the reputation of the profession.”
“I accept that being a registered healthcare professional means that I cannot separate my private from my professional life.”
“I accept that in order to maintain public confidence in the Pharmacist profession, it is necessary for regulatory authority to include provision to enable action where a Pharmacist’s competence or conduct outside of his/her hours of professional work as a Pharmacist may impact upon his/her fitness to practise …”
“A regulation or byelaw whose meaning cannot be ascertained with reasonable certainty is ultra vires and void.”
“In the Court’s opinion, the following are two of the requirements that flow from the expression ‘prescribed by law’. Firstly, the law must be adequately accessible: the citizen must be able to have an indication that is adequate in the circumstances of the legal rules applicable to a given case. Secondly, a norm cannot be regarded as a ‘law’ unless it is formulated with sufficient precision to enable the citizen to regulate his conduct: he must be able - if need be with appropriate advice - to foresee, to a degree that is reasonable in the circumstances, the consequences which a given action may entail. Those consequences need not be foreseeable with absolute certainty: experience shows this to be unattainable. Again, whilst certainty is highly desirable, it may bring in its train excessive rigidity and the law must be able to keep pace with changing circumstances. Accordingly, many laws are inevitably couched in terms which, to a greater or lesser extent, are vague and whose interpretation and application are questions of practice.”
“(a) bring proceedings against the authority under this Act in the appropriate court or tribunal; or (b) rely on the Convention rights or rights concerned in any legal proceedings, but only if he is (or would be) a victim of the unlawful act.” but only if he is (or would be) a victim of the unlawful act.”
“a person is a victim of an unlawful act only if he would be a victim for the purposes ofArticle 34 of the Convention if proceedings were brought in the European Court of Human Rights in respect of that act.”
“The Court may receive applications from any person, non-governmental organisation or group of individuals claiming to be the victim of a violation by one of the High Contracting Parties of the rights set forth in the Convention or the protocols thereto. …”