“The panel was not, as Ms Maudsley seeks to persuade this court, bound to address in their decisions every single facet or factor of evidence, only those important and relevant aspects which proved or failed to prove (as the case might be) the charges laid against her in the manner made clear in the previously cited authorities.”
“18. It is well established that findings of fact, especially if they are founded upon an assessment by the tribunal of the credibility of witnesses, are difficult to assail. It has to be shown that the findings were sufficiently out of tune with the evidence to indicate with reasonable certainty the evidence has been misread. See the judgment of Leveson LJ in Southall v General Medical Council[2010] EWCA Civ 407 . The appellant has to persuade me that the findings of fact under challenge were in effect perverse findings, perverse as not supported by the evidence, or alternatively perverse because the tribunal in their reasoning did not demonstrate a coherent set of reasoning which took into account all material evidence and which did not ignore that which was pertinent or take into account the irrelevant.”
“45. It is a strong finding, I appreciate, of this court to overturn an assessment of a Panel of a finding of dishonesty but I find their reasoning for finding dishonesty, which is a very serious charge, wholly deficient. 48. Their reasoning on dishonesty is flawed not because on the face of it it does not read well, but because it fails to take into account that dishonesty is a finding against a professional which is probably the most serious finding which a Panel can make, and requires very careful consideration of all factors before it is reached.” 12.2 The decision of Andrews J. in Suddock v The Nursing and Midwifery Council[2015] EWHC 3612 (Admin) . In a detailed judgment explaining her reasons for concluding that certain of the decisions of the panel in that case were wrong, she made a number of observations which are of some pertinence to the present case, namely: (a) The adversarial nature of the process. As she said at [39]: “The disciplinary process is an adversarial one. It was a matter for the NMC to decide what evidence it chose to rely upon to prove the charges and it was within its rights to rely primarily upon the evidence of witnesses. It was entitled to select the witnesses it intended to call. By doing so, it took the risk that it would be unable to prove the charges – and in some cases it failed to do so. If Ms Suddock wished to adduce evidence from other witnesses, or documentary evidence, to support her version of events there was nothing to stop her. If the documents in question were not available to her, but were within the NMC’s possession or control and were relevant, it was under an obligation to disclose them to her. If it failed to do so, her remedy was to seek an order from the panel compelling their production.” (b) The panel’s obligation to take into consideration, where relevant, the absence of documentation which might have assisted the nurse’s defence [44]. (c) The dangers of relying solely upon the demeanour of a witness. As she said in [59]: “There are a number of reported cases in which warnings have been given about the dangers of a court or tribunal reaching decisions on the credibility of witnesses merely by reference to their demeanour. Experience has taught us that the way in which someone behaves while giving evidence is not a reliable indicator of whether he or she is telling the truth. Whilst demeanour is not an irrelevant factor for a court or tribunal to take into account, the way in which the witness’s evidence fits with any non-contentious evidence or agreed facts, and with contemporaneous documents, and the inherent probabilities and improbabilities of his or her account of events, as well as consistencies and inconsistencies (both internally, and with the evidence of others) are likely to be far more reliable indicators of where the truth lies. The decision-maker should therefore test the evidence against those yardsticks so far as is possible, before adding demeanour into the equation.”
“8. On21 April 2012 : 8.1. Administered medication to a patient when the drug kardex was still in pharmacy, namely: 8.1.1.1 Fortisip; 8.1.1.2 Paracetamol; 8.1.1.3 Sodium Bicarbonate Ms McGuinness admitted giving the patient Paracetamol when the Kardex was in the pharmacy but she denies giving Fortisip or Sodium Bicarbonate. Colleague A [Ms Stansfield] was the sister in charge of the ward on 21 April. She told the panel that during the shift Ms McGuinness came to see her and told her that she had given all three medications to the patient whilst the Kardex was in the pharmacy. She said that Ms McGuinness justified this by saying that she had been caring for the patient for the past 5 days, had a note of his medication in her pocket and knew what medication to give him. Colleague A told Ms McGuinness to record this in the daily evaluation sheet. Colleague A later looked the evaluation sheet and the entry read “Kardex in pharmacy. Left shift. Given at 13:00 – Paracetamol + fortisip – and Bicarbonate”
“to the best of my knowledge”. (ii) The formal written statement made by Ms Stansfield for use in the disciplinary proceedings did not specifically refer to her having seen both the original and the amended versions of the evaluation sheet, although it seems to me to be a clear inference from [8] of that statement that she must have done so, otherwise she could not sensibly have referred to the sheet as having been “amended”. (iii) In her oral evidence in examination-in-chief she initially stated that “to the best of her knowledge paracetamol, fortisip, sodium bicarbonate needs to be given” had all been added. Later in examination-in-chief, after the case presenter for the NMC had incorrectly summarised her evidence as being that only “needs to be given” had been added (a matter to which Ms McGuinness took exception, but which was plainly simply a mistake which was immediately corrected by Mr Jones) she said: “to the best of my knowledge of what was there obviously I can’t remember, it was 3 years ago, exactly what was there but “needs to be given” definitely was added at a later date”
“17. On 22 and23 June 2012 : 17.1 Failed to administer Bisoprolol to a patient; 17.2 Failed to record on the drug kardex whether Bisoprolol had been administered. Ms 3 [Ms Lester] gave evidence that she was administering Bisoprolol to the patient on 24 June and noticed that there were no entries on the Kardex since 21 June. She said that she counted along from the entry on 20 June, leaving two blank boxes for 22 and 23 June and made an entry in the appropriate column for 24 June. She said she saw Ms McGuinness later and mentioned the gaps in the medication record to her. Ms 3 stated that Ms McGuinness said that she was not aware that the patient was taking Bisoprolol. Ms 3 told the panel that Ms McGuinness went into the patient’s room and came out about 5 minutes later and asked her to look at the Kardex. Ms 3 said she would do so later. When she looked the Kardex it had been altered. The entry for 21 June now read 22 June and appeared to have Ms McGuinness’ signature in the box below. There was an entry in the first blank box for 23 June and there was still one other blank box. Ms 3 concluded that Ms McGuinness had altered the patient record. In the disciplinary meeting on11 July 2012 Ms McGuinness stated that the initials from 22 and 23 June were hers, that she had given the medication on those days, that the dates appeared to have been written over and that this caused some confusion. In oral evidence she maintained that Ms 3 was mistaken and that the accusation that she had written over another nurse’s entry had just “morphed” from the original allegation. She also pointed to what she considered were deficiencies in Ms 3’s medication practice. In addition, she maintained that as she had signed that she had given other drugs to the patient that day, it was inconceivable that she would have missed this drug. However, she accepted that she altered dates, from 21 to 22 and from 22 to 23 June. She maintained that now her signature for 22 June appeared to have been defaced. The panel prefers the evidence of Ms 3 to the evidence of Ms McGuinness on this issue. Ms 3 was consistent that she initially saw two empty boxes on the Kardex and that when she brought this Ms McGuinness’ attention she returned with the Kardex which then only had one empty box. This was consistent with her account throughout this matter. The panel notes that she gave a written statement to Ms 1 and confirmed such in a meeting on3 August 2012 , just less than six weeks after the incident, during which she gave a detailed account of what had happened. Moreover, the panel notes that the entries which Ms McGuinness says she made were amended by her and that no satisfactory explanation has been given as to why, if she had made such entries contemporaneously on 22 and 23 June, she left no space for an entry on 21 June. In addition, the panel found Ms McGuinness’ evidence on this point evasive and was concerned that she attempted to portray Ms 3’s nursing practice as unreliable in a way which deflected criticism from Ms McGuinness. The panel concluded that Ms McGuinness had altered the records along the lines suggested by Ms 3. The panel also concluded, on the basis that Ms McGuinness had not made any contemporaneous entries on the Kardex on 22 and 23 June, that she did not administer Bisoprolol on either of those two days. The panel therefore find both limbs of this charge proved. 18. On24 June 2012 , retrospectively recorded on the drug kardex of the patient that you had administered Bisropolol. The panel has already concluded above that Ms McGuinness did not administer this drug and that she altered the records retrospectively after being informed of the situation by Ms 3. The panel therefore find this charge proved. 19. Your action(s) as set out in charge 18 were dishonest in that you were trying to conceal the fact that you had not completed the drug kardex. The panel concluded that Ms McGuinness deliberately made retrospective entries in the patient’s records and attempted to pass these entries off as if they had been made contemporaneously. She knew that she was subject to close scrutiny following a series of errors made by her. The panel concluded that Ms McGuinness, as a registered nurse, would consider that making retrospective and inaccurate entries in patient records in order to deflect blame for a mistake was dishonest. The panel therefore find this charge proved.”
“2. On20 January 2011 , failed to sign the drug kardex as to whether insulin had been administered to a patient. Ms 5 [Ms Kasmir] gave evidence that she was on duty that day and was quite sure that Ms McGuinness had stayed late after her shift to help. She was also clear in her recollection, that after looking at the patient’s drug chart, she rang Ms McGuinness at home to check whether the insulin had been given, and that Ms McGuinness could not remember whether she had given the insulin. Ms McGuinness stated that she did not stay late on that day and was therefore not at work at the time the medication should have been administered and the Kardex signed. The panel noted that the Drug Kardex (Kardex) which was in the NMC exhibits had not been signed. The panel looked at the patient notes which had the following entry at 21:00 on 20 January: “On examination of drug chart noted 17:00 insulin not signed for....Spoke to S/N Guinness (sic) (previous nurse) insulin not given none at time on ward”
“6.2 Failed to administer medication for the patients you had responsibility for during the lunch time medication round Ms 5 made a note about this which is undated, but she informed the panel that she believes she made it shortly after the incident. Ms McGuinness told the panel that when she had finished speaking to Ms 6 about the administration of Clopidogrel (as set out above), she asked to be put through to Ms 5. Ms 5 stated that she was on duty when Ms McGuinness telephoned her, and that Ms McGuinness informed her that she had forgotten to do the lunchtime medication round. Ms 5 then looked at the Kardex records and it appeared to her that a number of patients had not been given lunchtime pain relief. Ms McGuinness does not contest the fact that she rang Ms 5. However, she states that she rang simply to tell her that she had missed signing for one patient for whom she had administered a gram of Paracetamol. The panel took into account that Ms 5’s note was made shortly after the event. Further Ms 5 was quite clear in her recollection that she checked the Kardex records for Ms McGuinness’ patients and a number of them had not been given the lunchtime pain relief. The panel prefer the evidence of Ms 5 to that of Ms McGuinness. The panel therefore find this charge proved.”
“14 Between 14 and16 June 2012 : 14.1 Incorrectly administered Ramipril to a patient; Ms McGuinness admits administering Ramipril but denies that it was incorrect to do so. The panel considered the Kardex and associated patient records, which indicates that MsMcGuinness administered the drug on 14, 15 and 16 June. There is a note on the chart which appears to be written on 27 May which states “give if BP>100 systolic”
“The panel next considered the entry for 16 June. The panel were informed by Ms 1 that she had looked at this Kardex on or after 17 June and at that time, there was no entry on the Kardex for 16 June. She then took a photocopy of the Kardex. When she looked at the original Kardex again there was a date of 16 June and Ms McGuinness signature below it. The panel concluded that Ms McGuinness completed this record at a date on or after17 June 2012 .”