"(8) If the appropriate person decides that the complaint is well-founded, he must - (a) decide what redress (if any), within his authority, would be appropriate; and (b) grant any such redress."
"4 (g) As redress, Captain Wildbur said that since he had been subject to gross career mismanagement over a number of years, he did not wish to continue in employment in an organisation that had treated him so appallingly. He requested compensation for the loss of future earnings that he would have received had his career not been so mismanaged, including pension benefits he would expect on completion of his IRC and seven years salary to take him to the end of that commission. ..... 10 We considered Captain Wildbur's request for specific redress but we were not bound by the request. In the event of a finding that he was wronged, it was for us to decide on appropriate redress."
"19 We direct as follows: (a) Captain Wildbur has asked for compensation and indicated that he does not wish to continue serving in the Army. Nevertheless, we consider it appropriate to offer him the opportunity to serve on the basis that he should not have been selected for redundancy for the reasons we have set out above. Subject to what is said at (b) below, Captain Wildbur is to be told that his retirement will be annulled and he will be allowed to continue serving in the Army on terms appropriate to an officer with an IRC; (b) Captain Wildbur is to be directed to our decision concerning his continuing service. If he does not now wish to continue serving, his retirement on redundancy is to remain in place; (c) in addition, Captain Wildbur is to be paid a sum equal to the salary he would have received if he was not made redundant from his last pay day of service to the date this decision is notified to him. This sum is payable subject to the following deductions: (i) income tax and national insurance contributions that would have been payable by him if he had received the sum as Army pay, (ii) the sum equal to the sums he received as a SCP [that means in this case a Special Capital Payment] and re-settlement grant on account of his being made redundant, and (iii) a sum equal to any pay he received for other employment during the period set out above."
"20 In addition, we apologise to Captain Wildbur for the wrong in this case and we apologise for the delay in resolving his complaint which raised serious and complex issues."
"The ground upon which the courts will review the exercise of an administrative discretion is abuse of power - e.g. bad faith, a mistake in construing the limits of the power, a procedural irregularity, or unreasonableness in the Wednesbury sense - unreasonableness verging on an absurdity: ..... Where the existence or non-existence of a fact is left to the judgment and discretion of a public body and that fact involves a broad spectrum ranging from the obvious to the debatable to the just conceivable, it is the duty of the court to leave the decision of that fact to the public body to whom Parliament has entrusted the decision-making power save in a case where it is obvious that the public body, consciously or unconsciously, are acting perversely."
"40 ..... A more intensive fact-gathering exercise would or might well have picked up the problems ..... associated with [in that case] locating Ms Khatun's accommodation above a public house."
"Complainants may seek legal advice from a civilian solicitor but in all cases this will be at their own expense."