“14.31. Where an Applicant Organisation is tendering as a single legal entity there will be a right of appeal if, following assessment of the Selection Criteria, a tender is unsuccessful because it ranks lower than other tenders and the Applicant Organisation is subsequently not awarded any contract work. … 14.34. Appeals will only be accepted if made by an Applicant Organisation through the e Tendering system and must be received prior to the applicable deadline(s) set out in Section 3. An appeal submitted after the applicable deadline, in any other form or by any other method will not be considered. 14.35. The Legal Director (or the Legal Director’s appointed representative) will review all appeals, and will determine the procedure and will decide whether to invite or require any further information from the Applicant Organisation, before making a determination on the appeal. … 14.37. There will be no further right of appeal.”
“17. We decided on the final selection criteria following a number of meetings with representative bodies, which included the Law Society, Advice Services Alliance (ASA), Legal Aid Practitioner’s Group, Citizens Advice, Advice United Kingdom and Law Centre’s Federation. This was done through discussions at meetings rather than by written correspondence Meetings were held on7 October 2009 ,4 November 2009 ,12 January 2010 and3 February 2010 at which we discussed the SWL criteria. The minutes of the meeting of 7 October and the agendas to the meetings of 12 January and3 February 2010 are exhibited to this statement (KW1/12-15). We decided to consult on the proposed selection criteria only with representative bodies, having consulted on the policy more widely in the formal consultation process. We took the view that it would not have been representative or helpful to have consulted with potential applicant organisations on the selection criteria, because their response might have been influenced by the potential impact of that criteria on their organisation, rather than being objective and based upon the wording of the proposed criteria. 18. The tribunal criteria was decided upon in January 2010 in consultation with representative bodies and was included in the selection criteria because we consider it is a clear indicator, if the criterion were met, that the applicant organisation offered the range of services and experience in the practice area of welfare benefits law which would benefit clients most. Whilst a large number of organisations undertake welfare benefits work, many of these undertake this work exclusively at the lower levels and there is little correlation between those who undertake large volumes of cases and those who undertake cases that require representation to the highest level. Wherever possible we sought to commission end-to-end service for clients by giving more points at selection criteria to those able to demonstrate experience of welfare benefits work at the very highest level. This would therefore mean clients needing advice at tribunal, with the Upper Tribunal being the highest level, would be able to access advice from experienced advisers able the handle their matter without the need to referral to other organisations to progress their case. Using the tribunal criterion would therefore meet our policy objective by ensuring that clients had easier access to advice and could access the services they needed without having to be referred to another organisation to assist on that problem, or a related legal problem. The criterion was akin to the ‘authorised litigator’ for Housing and the ‘approved intermediary’ criterion in Debt, and we thought it appropriate to have a similar measure in Welfare Benefits so that each of the three categories carried the same weighting and the same score. That is why each of the categories has a specific criterion relating to its area of law. 19. I recall that when the tribunal criterion was discussed, the ASA did have some concerns that the tribunal criterion might favour larger organisations over smaller ones. After this concern had been raised, we took on board the ASA’s concerns and amended the wording of this criterion so that it included greater graduation in the response options available against which points could be attracted. When ASA considered the amended criterion, it is fair to say that they still had some reservations, but we undertook an impact analysis which did not demonstrate to me that there would be such an adverse impact or a sectoral impact (NfP vs for profit). I attach a printout of that analysis, which comprises the numbers of Legal Help claims using the code (WSSC) by LSC account number which relate to Legal Help claims for cases before the Upper Tribunal to this statement at (KW1/16-22). My view remains that the ability to meet this criterion is not dependent on an organizations size but on the mix of cases which it has undertaken and its level of welfare benefits law specialism. 20. The rationale for this is detailed at paragraph 5.22 of the consultation response. We wanted the Selection Criteria to assist us in “(… reviewing experience of delivering priority areas, considering whether all levels of advice can be delivered and the extent that integrated services can be provided.” 21. An important aspect of the Upper Tribunal Criterion was that it rewarded those Applicant Organisations that were able to demonstrate a range of experience across the full range of Legal Help work, comprising written representation and advisory work, and also experience of having represented clients at an important stage of the legal process in this practice area. I felt it was important that firms undertaking welfare benefits work had an opportunity to demonstrate their expertise, particularly because it is rare for legal aid certificates to be granted in this type of work because the tribunal is an excluded forum and so representation can only be granted if the conditions for exceptional funding undersection 6(8)(b) of the Access to Justice Act 1999 are met. 22. From an internal statistical analysis of providers of Welfare Benefits legal services which I have mentioned above and is at [KW1/16], we identified that of 442 offices who undertook this work 366 (82.8%) had experience of cases reaching the Upper Tribunal level. 24% of these offices had undertaken at least 5 cases at this level. This data was used to inform that basis of our score setting for this criterion, which took into account that applicant organisations might also put forward cases which had been funded other than by the LSC, or had been undertaken on a pro-bono basis. The impact assessment which I referred to above also considered the position of the Not-for-Profit (NfP) sector in comparison to law firms. We found that no discernable difference existed between the experience of NfP organisations and other Applicant Organisations. We concluded that this criterion was a valid and appropriate indicator of experience within the field of Welfare Benefits law. 23. I remain sure that the decision to including the tribunal criterion was correct, because it enable organisations who can better demonstrate that they have experience of delivering services at first tier or upper tier tribunals (ie. Experience of delivering a broad range of services for clients) to obtain additional points, which in turn assisted the LSC in distinguishing tenders in a competitive process. ”
“80. The essential question is whether the LSC gave those who tendered a fair opportunity to demonstrate their knowledge, experience and commitment through accreditation. After all, it was by the external assessment which accreditation afforded that the LSC was able to judge who was best fitted to provide the services it required. … 105. …the failures we have identified to make clear what would be required to put a provider in the best position to acquire the maximum points was unfair and arbitrary. It led to the absence of any opportunity to acquire an accreditation – an opportunity which ought in fairness to have been given to achieve the LSC’s objectives.”
“(1) the Commission shall establish, maintain and develop a service known as the Community Legal Service for the purpose of promoting the availability to individuals of services of the descriptions specified in subsection (2) and, in particular, for securing (within the resources made available, and priorities set, in accordance with this Part) that individuals have access to services that effectively meet their needs. … (4) Every person who provides any function relating to Community Legal Service shall have regard to the desirability of exercising it, so far as is reasonably practicable, so as to – (a) promote improvements in the range and quality of services provided as part of the Community Legal Service and in the ways in which they are made accessible to all those who need them, (b) secure that the services provided in relation to any matter are appropriate having regard to its nature and importance, and (c) achieve the swift and fair resolution of disputes without unnecessary or unduly protracted proceedings in court.”
“Where the High Court considers that there has been undue delay in making an application for judicial review, the court may refuse to grant (a) leave for the making of an application or (b) any relief sought on the application, if it considers that the granting of the relief sought would be likely to cause substantial hardship to, or substantially prejudice the rights of, any person or would be detrimental to good administration.”
“… brought promptly and in any event within 3 months from the date when the grounds for the bringing of the proceedings first arose unless the Court considers that there is a good reason for extending the period within which the proceedings may be brought.”
“116. The need for promptness in judicial review is well-known. Good public administration requires finality. This is because public authorities need to have certainty as to the legal validity of their decisions and actions, and third parties need to be able to rely on those decisions and actions. Promptness has been recognised to be particularly important where the interest of other parties is concerned: see for example R v Monopolies and Mergers Commission, ex parte Argyll Group plc[1986] 1 WLR 763 at 782-783; R v Independent Television Commission ex parte TVNI Limited [1996] JR 60; and the authorities cited in Fordham's Judicial Review Handbook, Fifth Edition, 26.2.2.”