"I further direct that whilst there is no right of appeal from my Decision (except by way of Judicial Review or, for the customers to the Legal Services Ombudsman) both parties have the right to make further representations to the LCS, which should be referred to me, if after carrying out my directions above there is still a dispute between them as to the final amount owed to Simcox Associates. Any such representations must be made before a Detailed Assessment of the bill is carried out by the Court. I will not entertain representations or reconsider the matter after the Costs Judge has carried out a Detailed Assessment because the LCS cannot be used as an appellate Court."
"2.1 I have been advised that the total costs incurred in the investigation (excluding the cost of adjudication) were£2,039.70 . 2.2 I have noted the Caseworker's recommendation that the solicitors are ordered to pay the Law Society reduced costs of£630 because she has recommended some findings but a significant part of the complaints are not supported. 2.3 I have decided that I should direct the full amount of costs I am able to in this matter because I consider that the inadequate professional service I have found, which in turn relates to inadequate costs information is so serious that a concession in relation to cost is inappropriate. 2.4 I also take into account the fact that the overall costs of the investigation and adjudication are high and it is not fair that the whole profession should have to bear all those costs."
"You will see that Fursdon Knapper are concerned that the invoices are not clear enough for them to ascertain whether Simcox Associates have complied with the Decision because:- a) they do not indicate the route to which the charges relate; b) they can not be readily reconciled against the credit notes; c) they do not show the hourly rates applied to each grade of fee earner/attach time ledgers to allow this to be ascertained; and d) they do not take account of the payments on account shown on the credit notes. I have not seen any credit notes that can relate to the bills referred to at 4.1 of your Decision and if any of those supplied by Simcox Associates do refer to these bills then it is not clear. In addition, Fursdon Knapper have suggested that if the bills are new billings, having been credited, then VAT should not apply at the rate of 17.5%."
"2.5 Having considered the representations carefully, I have formed the view that I cannot assist the parties any further. The Legal Complaints Service is not a Court of Law, and does not have the forensic powers available to a Court. It is designed to be a straightforward complaints handling organisation, which can entertain complaints regarding a solicitor’s service, and to reach common sense conclusions using fair and transparent processes. 2.6 The resources available to the Legal Complaints Service do not extend to the detailed examination of solicitors’ bills. There is an alternative civil remedy available to clients for that purpose, namely Detailed Assessment. The bill that has been lodged will have to be withdrawn and a revised bill lodged that reflects the directions I made in my substantive Decision. Unless, of course, the solicitors can reach an agreement as to the costs owed."
"Schedule 1A shall have effect with respect to the provision by solicitors of services which are not of the quality which it is reasonable to expect of them."
"1. —(1) The Council may take any of the steps mentioned in paragraph 2 ( “the steps”) with respect to a solicitor where it appears to them that the professional services provided by him in connection with any matter in which he or his firm have been instructed by a client have, in any respect, not been of the quality which it is reasonable to expect of him as a solicitor. (2) The Council shall not take any of the steps unless they are satisfied that in all the circumstances of the case it is appropriate to do so. (3) In determining in any case whether it is appropriate to take any of the steps, the Council may— (a) have regard to the existence of any remedy which it is reasonable to expect to be available to the client in civil proceedings; and (b) where proceedings seeking any such remedy have not been begun by him, have regard to whether it is reasonable to expect him to begin them."
"2. —(1) The steps are— (a) determining that the costs to which the solicitor is entitled in respect of his services ( “the costs”) are to be limited to such amount as may be specified in the determination and directing him to comply, or to secure compliance, with such one or more of the permitted requirements as appear to the Council to be necessary in order for effect to be given to their determination; (b) directing him to secure the rectification, at his expense or at that of his firm, of any such error, omission or other deficiency arising in connection with the matter in question as they may specify; (c) directing him to pay such compensation to the client as the Council sees fit to specify in the direction; (d) directing him to take, at his expense or at that of his firm, such other action in the interests of the client as they may specify. (2) The “permitted requirements” are— (a) that the whole or part of any amount already paid by or on behalf of the client in respect of the costs be refunded; (b) that the whole or part of the costs be remitted; (c) that the right to recover the costs be waived, whether wholly or to any specified extent."
"If a solicitor fails to comply with a direction given under this Schedule, any person may make a complaint in respect of that failure to the Tribunal; but no other proceedings whatever shall be brought in respect of it."
"7 Where the Council take any of the steps with respect to a solicitor they may also direct him to pay to the Council— (a) the amount of the fee repayable by the Council to the client under paragraph 6(3); and (b) an amount which is calculated by the Council as the cost to them of dealing with the complaint, or which in their opinion represents a reasonable contribution towards that cost."
"A practising solicitor who conducts his or her own litigation and is awarded costs may recover profit costs for the time taken, but not where the practice is limited to practising without remuneration and without indemnity cover."
"For the purposes of this rule, a litigant in person includes …(b)a barrister, solicitor, solicitor’s employee, manager of a body recognised undersection 9 of the Administration of Justice Act 1985 or a person who, for the purposes of theLegal Services Act 2007 , is an authorised person in relation to an activity which constitutes the conduct of litigation (within the meaning of that Act) who is acting for himself."
"A solicitor who, instead of acting for himself, is represented in the proceedings by his firm or by himself in his firm name, is not, for the purposes of the Civil Procedure Rules, a litigant in person."
"We enclose by way of information a core bundle of documents for the hearing on 16 July."