"You have identified one major issue concerning the policy on retention of records and that concerns the difference in the age at which it is stated that the record will be destroyed. This is due to an oversight in not updating the detail of the Code of Practice when the rules governing the computer system were modified. In the circumstances, I am happy to agree that it would only be appropriate for the file to be destroyed at the age recorded in the Code of Practice. If you indicate your acceptance of this, I will arrange for the process to be established to ensure that this happens."
"The following timescales are suggested for disposal or archiving... "
"With regard to the disposal of the manual file [said the senior manager of operations], I can confirm that the last paragraph in Mr Berg's letter of25 May 1995 will now be followed through."
"... the court has when necessary to determine whether there is a sufficient overriding interest to justify a departure from what has been previously promised."
"... if an authority, without even considering the fact that it is in breach of a promise which has given rise to a legitimate expectation that it will be honoured, makes a decision to adopt a course of action at variance with that promise then the authority is abusing its powers."
"Where a public authority has issued a promise or adopted a practice which represents how it proposes to act in a given area, the law will require the promise or practice to be honoured unless there is good reason not to do so ... The principle that good administration requires public authorities to be held to their promises would be undermined if the law did not insist that any failure or refusal to comply is objectively justified as a proportionate measure in the circumstances."
"Children's files other than Looked After Children, Child Protection Registration and adopted children should be retained until the child is 18 years of age and then destroyed."
"Process involving individual case assessment, investigation, registration, and management of children involved in child protection: a) investigated, conferenced and registered b) core assessment c) investigated but not conferenced and registered."
"Destroy 35 years from closure"