“The Respondent confirmed that he admitted allegations (iv), (vi) and (vii). With regard to allegation (v) he acknowledged the receipt of the monies from his former client to settle Counsel’s fees. His recollection was that he had not received a fee note from Counsel. He might well have ascertained the figure from Counsel’s clerk in order to conclude his billing. Counsel’s fee note came in later and that was when the fees should properly have been paid. The Respondent accepted that Counsel’s fee note, i.e. invoice, had been dated6th December 2002 . He also accepted that the money had been retained in office account. That had been an error. The Respondent had not been able to remember when Counsel’s invoice had in fact been received. He agreed that, on the face of it, he had taken some five weeks to pass the fees to Counsel. Of course, the Christmas holiday period intervened. It was hoped that the Tribunal would consider that such delay as there had been was of a small order.”
“The Tribunal did find allegation (v) to have been substantiated, namely that Mr Connolly failed to act on his client’s instructions within a reasonable time. It had to be said, however, that the delay in payment of Counsel from the date of the receipt of the money on or about7th December 2001 until payment on18th January 2002 , with the intervention of the Christmas holiday period, was not a significant delay and should properly be regarded as de minimis.”
“Disbursements Counsel’s fees 28.11.01 (not yet paid)£3000 (plus VAT)”
“The first time the discrete figure of£3,000 appears by reference to a fee note is dated 16 January, and that is paid two days later. I do not believe that to be a reminder. I believe that to be the first time that fee note was raised. It is not part of a running balance. That is a specific appearance.”
“Miss Wingfield: (referring to the document dated30 November 2001 ): The actual fee note, the receipt and VAT invoice. Mr Tucker: That is not the fee note. Miss Wingfield: No, I accept that. … I have indicated it is not a fee note.”
“Q. What prevented you, if you had not had a fee note, sending the cheque in any event, bearing in mind you were handing over the files? A. It was an error. As I think I indicated in my evidence in chief, in the context of an accounts department the piece of paper was not there to attach the cheque to with the letter to send to counsel. Q. But could you have done that without having a fee note? A. It could, and I accept that. It should have been done without the fee note. What I am saying is that it was an administrative error because if that had been done it would probably be the only time ever in my career that that had happened, because we all worked to fee notes. Q. As far as this particular matter was concerned the bill was being raised on the 7th under cover of your letter of 7th December was a final bill, was it not, to enable the files to be handed over, and as you said it was a very active live matter and that was why it had to be done quickly and the payment was received by CHAPS. A. Yes.”
“I must start this letter by dealing with your reference to the Office for the Supervision of Solicitors. You have no complaint about the work done or any of the accounts arrangements and you should not either seek to make any reference to the OSS or raise it in your correspondence with us. …. … it is important that I make it clear that we have achieved all your legal objectives and, having done so, you should not attempt to make any form of complaint, neither should you convey the vehemence and antagonism which your correspondence has demonstrated for some time. What is more important in our view is that, in addition to taking into account the fact that we have satisfied all your legal objectives, is that you take particular note of the fact that to make our work as cost effective as possible, we have not charged for all the work done. …. if you do not agree to the invoices as billed to date then we propose to invoice work in progress which had not been billed to date and I invite you to confirm your agreement to the invoices by return. I regret putting matters in this way but having achieved all your legal objectives and having subsidised you in the process I will not tolerate a situation where you raised the vexatious arguments which appear to show some wish on your part to argue about our costs.”
“The Respondent accepted that the letter addressed to Mr S might have been better phrased. He had intended, by saying that there was a quantity of unbilled work, to demonstrate that his costs had been more than reasonable in that he had not made any charge for that unbilled work. His letter was not intended as a threat to raise further bills. His letter was not intended to be an attempt to preclude the client from reporting his conduct to the OSS. Again the Respondent accepted that his letter might have been drafted in rather better terms, but he was making the point that it was his view that Mr S had no valid cause for complaint.”
“In relation to allegations (x) and (xi) the Tribunal does find that in threatening to raise further bills Mr Connolly had abused the solicitor/client fiduciary relationship. Although the Tribunal accepted that that had not been the intention of Mr Connolly, that was the effect of his letter and the effect that it would have had upon the recipient reading it. Similarly his remarks would have been seen as an attempt to preclude his client from reporting the matter to the OSS.”
“(xx) That he attempted to take unfair advantage of W Club Ltd for the benefit of his client (Principle 17.01 of the 1999 Guide). (xxii) That he acted in breach of Rule 1(d) and (f) of theSolicitors Practice Rules 1990 . The Rules referred to are as follows: “A solicitor shall not do anything in the course of practising as a solicitor, or permit another person to do anything on his or her behalf, which compromises or impairs or is likely to compromise or impair any of the following: (d) the good repute of the solicitor or of the solicitors’ profession; (f) the solicitor’s duty to the Court.”
“I have recalculated the cost of the work and I have come to the figure of£7,469.54 , plus 10 per cent overheads and profit, giving a total of£8,216.49 , which still seems a large sum for the end product. I would like to arrange a meeting with you on site at your earliest convenience to discuss this matter and to come to a conclusion that we are both happy with”
“Finally, as honourable men, I am sure that we can reach an amicable conclusion both you and I are happy with so that we can put this matter behind us. I can assure you that at no time were your approaches unwelcome. If you speak to many of my suppliers or contractors they have [no] difficulty in contacting me. With regards to the finishing of the terrace furniture, the only communication to you was the likely start date. I did not ask you to drop everything and start the next week. The only reason why your company was not used was because of comments made by colleagues regarding your operatives’ inability to carry out a full day’s work. I would be happy to use your services in the future providing I can be sure of adequate supervision of your operatives. As I have commented to you on previous occasions, I do not feel they are doing you or your company any service.”
“That letter made it clear that Wentworth was willing to pay such sums as it considered properly due, but not sums which it thought it had no obligation to pay.”
“Wellbuild Construction Services Limited You are indebted to our client and have admitted that you are indebted. There is no dispute on the sum of£13,736.94 which is the undisputed balance of our client’s invoices 9909/42 and 9909/40 of6 October 1999 . If the sum of£13,736.94 is not received by us by cleared funds by 12.00 noon on Thursday1 February 2001 the failure to pay for 15 months and as demanded, will be construed as your inability to pay debts when due and proceedings will be commenced.”
“There are a number of points in this letter which deserve comment. The suggestion, twice made, that there was no dispute as to the£13,736.94 balance is simply not an accurate reflection of the correspondence to which I have referred already. There was a strong dispute as to a large part of the bills. On the assumption that Connollys had read the correspondence, they must have known that this statement was not accurate. The dispute did not disappear merely because Connollys said it did not exist. Secondly, this letter effectively gave 24 hours’ notice to Wentworth to pay nearly£14,000 . Not only is that 24 hours’ notice, but it is 24 hours’ notice to provide “cleared funds”
“Thank you for your letter of the 31st January which I received yesterday. As I am sure you are aware, we are and have been in dispute with Wellbuild over the agreement of a final settlement. Although letters in October of 1999 where the offer of a meeting to discuss and agree a final settlement was made to Mr. Currell were made, no response has been made by Mr. Currell, and we are still waiting to have the meeting. In order for us to further this could you please forward copies of the two invoices.”
“31. I should make one other comment in relation to the s.127 issue. I can see no basis whatsoever for what Connollys describe as their general practice of raising s.127 points with a senior partner of firms of solicitors acting for companies who are the subject of winding-up petitions. Mr. Smith, who has appeared on this application on behalf of Wentworth, says that it has all the hallmarks of being part and parcel of an exercise in harassment. Whatever the purpose of Connollys in sending such letters as a matter of course (and the purpose has not been explained to me), in my view, Mr. Smith’s submissions are a proper objective assessment of how this type of correspondence would be viewed by recipients. 32. Sending warning letters to the senior partners if the solicitors acting on behalf of target companies in winding-up petitions, effectively saying that because of s. 127 they cannot make any payments, besides being wrong in law is wholly disproportionate and inconsistent with a proper use of the winding-up procedure. It is particularly so in a case such as this were there could be no real doubt as to the solvency of the company which is the subject of the petition.”
“Connollys decided on behalf of the their client to engage in an extreme form of pressure designed to get the maximum amount of money out of Wentworth in the shortest possible time by holding over its head the potentiality of a most damaging public statement of insolvency.”
“Mr Connolly maintained that the issue of the winding-up petition had been an entirely proper course to adopt and in advising his client and undertaking the work in accordance with his client’s instructions there could be no questions that he sought to take an unfair advantage of a third party. The W Club Limited was his client’s opponent in litigation and the Respondent’s first duty was to look after the best interests of his client.”
“Dear Sir Trade Marks We have been checking our accounts and note that our invoice 2467 dated13 June 2000 for£1,793.05 of which£1,293.05 remains unpaid. If the sum of£1,293.05 is received by cleared funds by 11.00 on Thursday,26 April 2001 , we will waive our claim for interest. If the sum of£1,293.05 is not received, interest will be claimed at the rate of 8% per annum. Yours faithfully Connollys”
“We write further to our letter of23 April 2001 and enclose a copy of the draft; 1. claim form 2. particulars of the claim which will be issued as soon as practicable after27 April 2001 unless you pay our outstanding fees of£1,382.09 (£1.293 .05 for our invoice number 2467 and£89.04 for interest) by cleared funds in this office by26 April 2001 . So far you have not paid or responded to our request for payment. If proceedings are issued we will claim legal costs and further interest.”
“It had not been unreasonable to send a bill and offer to waive an interest claim if the bill was paid. With regard to the letters sent enclosing draft particulars of claim the Respondent had adopted a standard legal procedure and wished to reinforce the fact that he meant business. Doing so might have been considered harsh and tactless but could not be contrary to the Solicitors Code of Conduct. It could not be right to punish Mr Connolly for using a harsh technique which was perfectly reasonable in law.”
“With regard to Mr T and allegations (xxiv) and (xxv), the Tribunal did consider that the Respondent sought to take an unfair advantage by informing the client of the firm if he did not pay the firm’s bill immediately he would be required to pay interest and it was both a heavy-handed and unacceptable way to treat a client of the firm by sending at almost the same time particulars of claim indicating that the firm was immediately ready to launch litigation.”
“376. The Tribunal considers that a solicitor has a duty to examine his own position with the utmost care when he agrees to act for a claimant litigant against a defendant litigant who has been a client of his firm. It would in every case be a question for the judgment of the solicitor. Clearly a prudent solicitor, if there were any vestige of doubt, would conclude that he should not act in such circumstances. It was noteworthy in this case that Mr Connolly’s salaried partner had earlier recognised the possibility of a conflict and that question had been the subject of discussion. 377. The Tribunal considers that Mr Connolly’s argument that Mr O and RO Ltd were separate legal entities to be correct in law but disingenuous. The practical reality was that the interest of Mr O and his interest in RO Ltd were so closely interlinked that the distinction which Mr Connolly sought to make could not be supported. 378. Letters written by Mr O to Connollys were found on the Health Authority file when it had been handed to RadcliffesLeBrasseur. The Respondent’s position was that that was unfortunate and had not been intended. The letters had been filed in those files by accident. The fact that Mr O’s letters had appeared on the file of his opponent in litigation was perhaps the best possible illustration of why a solicitor may not act for two clients where there is a conflict of interest.”
“Where written instructions are received from a third party, a solicitor should obtain written instructions from the client that he or she wishes the solicitor to act. In any case of doubt the solicitor should see the client or take other appropriate steps to obtain obstructions. 1. The principle applies to a joint retainer…”
“Checking the file, locating telephone attendance note of a conversation between ADC and Alison Manton of1 June 2000 in which Alison Manton confirms she has authority to authorise us to issue proceedings on behalf of both the trust and the health authority.”
“Ms AM appeared to be giving instructions and to be authorised to do so on behalf of the NHS parties including the Health Authority. There had been a number of meeting[s] at which only Ms AM had attended. She indicated that she had complete authority to give Connollys instructions and on behalf of Mr Connolly it was questioned as to whether Mr PG was being entirely genuine when he suggested that Ms AM did not have the authority she claimed. Connollys had not been given notification about the dissolution of the Trust and who or what would be its successor or successors. It would be said that the Respondent had been treated unfairly in view of the lack of information given to him. There could be no doubt that the Respondent had carried out the work for which he had billed. The complaint arising form the Health Authority had been yet another example of the OSS scratching the barrel to find things of which to accuse Mr Connolly. Yet again Mr Connolly did not fully respond to the OSS because of his failure of confidence in that body.”
“For the avoidance of doubt we have an absolute lien on the papers and there is no process by which the Court can order them to be delivered up.”
“that he compromised or impaired his good repute or that of the solicitors profession and/or attempted to take unfair advantage of the NE Health Authority either for his own benefit or for the benefit of the EF Primary Care Trust in breach of Practice Rule 1 and/or Principle 17.01 of the 1999 Guide in a letter dated5th July 2001 addressed to a Mr AT”
“Rule 1: A solicitor shall not do anything in the course of practising as a solicitor, or permit another person to do anything on his or her behalf, which compromises or impairs or is likely to compromise or impair any of the following: (a) … (b) a person’s freedom to instruct a solicitor of his or her choice; (c) the good repute of the solicitor or of the solicitors’ profession; (d) the solicitor’s proper standard of work; (e) the solicitor’s duty to the Court. “Principle 17.01:Solicitors must not act, whether in their professional capacity or otherwise, towards anyone in a way which is fraudulent, deceitful or otherwise contrary to their position as solicitors. Nor must solicitors use their position as solicitors to take unfair advantage either for themselves or another person.” (a) … (b) a person’s freedom to instruct a solicitor of his or her choice; (c) the good repute of the solicitor or of the solicitors’ profession; (d) the solicitor’s proper standard of work; (e) the solicitor’s duty to the Court. “Principle 17.01:Solicitors must not act, whether in their professional capacity or otherwise, towards anyone in a way which is fraudulent, deceitful or otherwise contrary to their position as solicitors. Nor must solicitors use their position as solicitors to take unfair advantage either for themselves or another person.”
“As you know, this claim is and always has been on behalf of [the Trust]. At the time proceedings were issued, it was thought that it was necessary to include [the Health Authority] as a Claimant because of the statutory position of [the Health Authority] at the time the contracts for the construction of L clinic were entered into. Neither of the Defendants have raised a point on this and I suspect that in reality it is not necessary for any [the Health Authority] to be a claimant. We have not been involved in the practicalities of the transfer of function from E and H Community and the Trust to EF Primary Care Trust but on the assumption that this case and the responsibility for the cost of it will transfer to EF primary Care Trust, it is a bizarre situation for [the Health Authority] to try to take the matter over at this stage. [The Health Authority] have never paid us for our efforts on E and H’s behalf, nor has it been asked to. The loss suffered was paid from E and H’s budget, it is only right that any money recovered from the Defendants should be on EF Primary Care Trust’s behalf, and not [the Health Authority’s]. Similarly, if instructions are transferred, EF Primary Care Trust is likely to bear the weight of costs that will be incurred in another firm of solicitors reading into and taking on this matter. Continuity of representation is very important in cases of this size and complexity and the attempt by Mr PG to terminate our involvement is already causing what might be a damaging and expensive delay and is exposing EF Primary Care Trust to potential costs orders. Whilst [the Health Authority] is entitled to give instructions as it wishes, it is clear that this case does not need to involve [the Health Authority] further as mentioned above and quite possibly the proper step following the transfers of function to EF Primary Care Trust would be to remove [the Health Authority] from the proceedings altogether, which would negate the point made by Mr PG and allow the claim to proceed to trial with no further need for [the Health Trust] involvement and save costs.”
“The Tribunal found allegations (xxxvii), (xxxviii), (xxxix), (xli), (xlii), (xliii) and (xliv) substantiated. Allegation (xl) was not substantiated. (Allegation (xxxvi) had been withdrawn.)”
“382. The Tribunal found allegation (xl) to have been substantiated and regarded the letter written by the Respondent to Mr T at EF Primary Care Trust to have been an attempt to retain the case. Such behaviour was wholly inappropriate. The letter that Mr Connolly wrote amounted to a serious breach of duty to his client. No client care letter had been written in this matter to the Health Authority and the Tribunal strongly deprecated the letter written by Mr Connolly dated5th July 2001 indicating that a client body in whose name his firm without written instructions had initiated proceedings was now wrongly, when dis-instructing his firm, trying to take over litigation. 383. In fact the Respondent’s behaviour when his instructions in this matter, such as they were, came to an end was unprofessional and unacceptable. In addition the Respondent did not reply promptly and properly to correspondence addressed to him by the OSS.”
“(xlii) that he attempted to take unfair advantage of a former client in breach of Principle 17.01 of the 1999 Guide and/Practice Rule 1 when delivering a bill to the Health Authority which included fees for work done following the termination of the retainer and for work done defending the former client’s application for an Order for delivery up of papers; (xliii) that he made a misleading statement when applying to the court to obtain an Order for payment of a bill when stating that “the clients were provided with full details about the terms of the retainer and the hourly rates referred to…” in breach of Practice Rule 1.”
“247. Connollys delivered a bill to the Health Authority dated31st July 2001 with his letter dated1 August 2001 . 248. On5th September 2001 Le Brasseur J Tickle wrote to Mr Connolly indicating that their clients would pay his invoice upon receipt of further information about monies paid by the former client to the firm. That information was not provided. 249. The OSS in its letter to Mr Connolly dated8th May 2002 requested the same information. As Mr Connolly did not respond to that letter, the information was not made available until some months later. 250. Without providing the information requested, Mr Connolly made application to the court for an order compelling the Health Authority to pay the bill of costs. In support of that application Connollys produced a breakdown of costs which stated: “Retainer The clients were provided with full details about the terms of the retainer and the hourly rates referred to below accord with the retainer” 251. The Health Authority had not been given such information. The breakdown of costs in support of the invoiced sum included work undertaken following the termination of the retainer on13th June 2001 , including the preparation of the letter written by Mr Connolly, to Mr B, the Chief Executive, on 19th June and further time reviewing the file on 18th June and preparation of court documents on 29th June.” “Retainer The clients were provided with full details about the terms of the retainer and the hourly rates referred to below accord with the retainer”