“It was not disputed that these were sent, but it appears at times but not consistently that it was disputed that the examples given were offensive and/or threatening. In our view, not only are all the examples threatening and offensive, but they were intended to be. It bordered on the ludicrous to assert, as was done before us, that a picture of the Grim Reaper was not to be regarded as a symbol or representation of death, and the postscript to the letter of18 June 2002 to Mr Harris, I quote, “Have you booked your flight to Texas for the November trial and are you taking your wife?” was not intended as a social nicety. We find 5(a) in the Notice of Inquiry proved and the communications to be both offensive and threatening.”
“We have noted very carefully what Mrs Chanin has said in her final submission to us, and have reread the transcript of her submissions, together with the evidence adduced on their behalf and the references provided to us, but there appears to us to be such a remarkable lack of insight into how far they have departed from professional standards that we consider we have no option but to give the direction to remove their names from the Register, which we now do.”
“Both Mr Chanin and I would like to place before this committee our unreserved apologies to both Unichem and the Society for any misunderstandings or concerns they may have had in these matters. It is regretful that we found ourselves having to exercise such action and language. We ask this committee to accept our apologies, reflect upon the substantial character witness we have provided and our detailed explanation of the unusual commercial circumstances we found ourselves in. Since that short period of events we have continued to act as Pharmacists and still represent the Society in the Wirral. Mr Chanin provides computer expertise with his computer skills to the local Society website and Mrs Chanin is the programme secretary. Our value to Pharmacy and its future must outweigh this unfortunate incident. We ask the Society to accept our submission that this is one isolated incident we are not seeking to repeat.”
“… I could be accused of being persistent, relentless and unyielding in my efforts to engage those parties to investigate and debate the problem, but no more.”
“for example, I did not read the contents of this letter closely let alone debate them with him”
“On my own I could never have thought of letters of such a nature. The language it was expressed in was alien to me, so strange that at the time it went right above my head.”
“Part 1: Pharmacists’ Ethics The public places great trust in the knowledge, skills and professional judgment of pharmacists. This trust requires pharmacists to ensure and maintain, throughout their career, high standards of personal and professional conduct and performance … Ethics has been described as the systematic study of moral choices; it concerns the values that lie behind them, the reasons people give for them and the language used to describe them. Ethical decision-making is the process whereby one recognises that a problem needs to be overcome or a difficult choice made, identifies the possible courses of action, chooses one, takes it and then accepts responsibility.”
“Q. When we first started today … Mr Smith came from Unichem and … spoke … very approving terms of your contribution to the profession and how committed you were to it. That behaviour is so totally at odds with what we see written out, your behaviour in 2002, … But even two years on you cannot see that this is intemperate, unpleasant, appalling I would say.. Q. Well … … Q: Mr Jones seems to have caused you a lot of grief along the way. A. I disagree with you. Mr Jones has been extremely helpful to us. Q. Threatening intimidating behaviour from Mr Jones, causing enormous additional costs, Mr Harris’s wife receiving a phone call from him, extremely influential over you. A. That is their opinions … Q. Yet you do not seem to have the insight to see that what you have been accused of was dreadful. A. Which feel that it was justified in the circumstances; we were not threatening. Q. 3 years on can you not see how a normal person … A. I am beginning to see how you are viewing it, yes. Q. That is not the answer. A. No, I cannot see that…”