"... I saw a black-skinned male aged 15 years wearing a fisherman-style hat pulled closely down over his eyes. A muscular light-skinned black male aged in his late twenties was grabbing hold of the boy from behind and appeared to be trying to snatch his mobile phone from the boy's right hand. The boy was trying to march on away from the man. It did not look like a normal robbery situation, as the boy had a stern-looking expression on his face and he appeared as though he was trying to get away from the man without trying to draw attention to the situation. The light-skinned male was looking around as if he was looking for someone. The light skinned male said, as if to some passerby who had mentioned it, 'call the police'. He did not say it as if he needed the police. He said it as if he had done nothing wrong and was justifying his actions by agreeing that they should call the police. I stood in front of the pair as onlookers were concerned. I said quite loudly 'Stop. Stop. Get off him. I am a police officer. What's happening?' The boy said that he did not know the man, yet the man was saying to him, 'Is this how you want to play it?' I was confused as to what was going on, but it was apparent I could not let the boy go as it appeared as though the man wanted to hurt him. I did not know at that time whether this was a gang related matter. I started to call 999 and, as I did so, a light-skinned pretty female approached me and told me that the boy needed to leave. I could not let that happen as at the time the man had walked over to a nearby platform, platform 9, and was calling down to someone. The boy kept saying he needed to go and I stated that I could not protect him if he walked off. Train station staff now arrived to assist me and a white female I now know to be Ruth Shulver who worked for Surrey Police had stopped as she too had witnessed some of what had happened. I was trying to establish from the boy what had happened and he kept saying he did not know the man and that he was coming back from his uncle's as he had just collected his birthday present. It was at this point that I noticed the boy was carrying four bags which appeared full of property ... The boy ... appeared desperate to leave. I was concerned that the man may be calling others to assault the boy ... I then asked that it be put to him that he knew the man and asked him outright if this was a gang-related matter or whether he was in a gang. The boy stated that he was not and that he did not know the man. This did not appear to be the case. The man then returned and kept saying 'Is this how you want to deal with this? It will be you that end up nicked ..."
"It is clear that he is a complex and vulnerable individual. He has experienced a traumatic and confusing childhood. There is psychiatric history suggestive of emerging personality disorder traits that require further assessment and additional substance misuse problems."