“In order to go forward in allergen control you need to: 1. Continue to use almond powder not mixed nuts/peanuts. 2. List the ingredients in each recipe. 3. If you get a request from a customer you can tell him that the food on the menu contains what the customer has requested. 4. For the allergens identified in each recipe you should give advice that there may be traces of the allergen if the allergen is used in the kitchen. 5. The notices can be replaced by another notice, ‘Please note that some dishes may contain or have traces of nuts and nut oils or may have been made alongside other products containing nuts. 6. You should not serve a customer who says he has an allergy where you identify that the food contains the allergen. 7. A written procedure should be made for the front of restaurant staff and signed by those staff so they understand the position.”
“The reality is that, having been given that order [marked ‘No nuts’] and not producing what had been ordered, if you are looking at someone who bears the primary responsibility for the death of [Mr Wilson], it was undoubtedly the chef”
“The whole defence case was predicated on the basis that the [Appellant] had taken all reasonable steps.”