"Patients and staff attended. [EA] later spoke to a member of staff (Alfred C/H) about the conversation she had with Bill Turner. [EA] said she wants to get access to see her daughter and her mother will be supporting her with that. She realised that not long ago she said to staff her mother died. She became upset and didn't know what to say. She got tearful and apologetic. Said she doesn't want staff to think that she is a liar. Staff explained that this is a serious thing and everyone was very worried and sorry about her loss. [EA] said that her sister deceived her and told her a lie about her mother's death. [EA] has been low in mood after this incident. Later came to the office and asked staff to keep her cigarettes and give her one every three hours. No self-harm."