"1. .... Mrs Evans visited the Pontypool Probation Office on the afternoon of27 February 2007 and I handed her the appointment letter. She insisted that her appointment should be before this date but I explained that it was not possible to bring it forward as I had a commitment to several other court reports required before hers. 2. Two days later Mrs Evans' daughter telephoned me to request again that the report was done quickly as she said her mother wanted to spend a week away with a relative, and this clashed with the interview appointment. The daughter said the week away was important for her mother at her age. I explained my commitments again and could hear Mrs Evans talking angrily in the background, shouting instructions to her daughter. I emphasised that her mother's priority should be to stay out of prison and therefore co-operate with the Probation Service and make herself available for the probation interview and appointments for the medical report. 3. Mrs Evans did not attend the interview on15 March 2006 for the pre-sentence report, and made no contact to explain her absence."
"Mr and Mrs Casa were eminently decent and reasonable people, who did their best to get on with you. You made their life a misery, as was apparent both at the trial and in subsequent victim impact statements. You have a long history of offences of this kind." 8. "