"11. It appears that the first letter from the Criminal Appeal Office, dated7th September 2005 , was received by the IND [that is the Immigration and Nationality Directorate] and acted upon. As the letter did not state the Home Office reference number for Mr Ahmati (it naturally stated only the CA number), an Administrative Officer ('AO') wrote to the Criminal Appeal Office, and the Norwich Combined Court Centre seeking further details of the case. Further details, including the Home Office reference number, were received from Norwich and the Criminal Appeal Office on 12th September and 19th September respectively [a period of 5 and 12 days since the request]. 12. On 4th October, the Criminal Appeal Office sent a further letter. On7th October 2005 another AO [administrative officer] placed a note in the Home Office asking that the file be reviewed by a CCT caseworker (an Executive Officer ('EO')). 13. The caseworker to whom the file was automatically assigned on 10th October had, however, been away on scheduled sick leave from 21st September. Because no arrangements were in place for the file to be examined in her absence, the AO's minute was not acted upon. 14. By the time the caseworker had returned to her duties on 27th October, a further letter had been sent to the IND by the CAO (that of 19th October). However, neither the letter of 4th October nor that of 19th October had yet been tracked to the correct file. 15. On her return the caseworker had sifted the file in accordance with instructions on establishing a new system of case allocation. This process requires EO caseworkers to sift their files into a general 'EO Allocation Queue' from where they would be allocated to caseworkers according to release dates. However, in sifting her cases she had simply failed to notice the original letter from the Criminal Appeal Office dated 7th September or the file entry from the AO. 16. In addition, it appears the caseworker failed to act upon a file entry which recorded that a telephone call had been received from the Royal Courts of Justice on 7th November. 17. In interview, the caseworker stated that she was unable to recall the specific file and could only assume that she had missed the file note from the AO and the correspondence from the Criminal Appeal Office due to pressure of work. She told the investigating officer that she had had over 100 live cases at the time, and the overriding priority had been to concentrate on release dates. 18. On 24th November the file was passed to a different caseworker, who was responsible for the file until 22nd March. By this time, the letters of 4th October and 19th October had been placed on the file. In addition, further letters from the Criminal Appeal Office were received on 11th and 15th November. Regrettably, none of them were acted upon. 19. When interviewed on18th April 2006 , the caseworker stated that she could not recall the particular file, and had no memory of any correspondence from the Courts service. Although the correspondence on the file showed that she had responded to urgent requests from HMP Norwich on 24th November and 1st December in relation to Mr Ahmati's release date on 5th December, she stated the sheer pressure of her caseload had left her with no time to read the file thoroughly, and that the priority of dealing with deportation and the necessary accompanying notices had meant that all other issues were treated as secondary. 20. As a result, no action was taken to contact the Court of Appeal until 23rd March when the Court itself contacted a more senior officer in the IND directly."
"(a) there has been serious misconduct (whether or not constituting a contempt of court) by the third party, and (b) the court considers it appropriate, having regard to that misconduct, to make a third party costs order against him."
"The second qualification which I attach to the elements of the offence stated in the previous paragraph is that the misconduct complained of must be serious misconduct. Whether it is serious misconduct in this context is to be determined having regard to the responsibilities of the office and the office holder, the importance of the public objects which they serve and the nature and extent of the departure from those responsibilities."