“First, the evidence, and from that whether the landlord’s actions were appropriate, and properly effected in accordance with the requirements of the lease, the RICS Code and the 1985 Act. Second, whether the amount charged was reasonable in the light of that evidence. This second point is particularly important as, if that did not have to be considered, it would be open to any landlord to plead justification for any particular figure, on the grounds that the steps it took justified the expense, without properly testing the market.”
“The costs are not reasonably incurred because the cost per flat was significantly above each of (i) the cost of a proposed replacement system and (ii) the cost paid at comparable local developments.”
“The Applicant’s case is that the decision to enter into these contracts was not objectively reasonable at the time it [sic] made.”
“The charges under the Countryside Contracts are unreasonable because they far outstrip the actual costs of running the system.”
“Focus should be on the [Landlords’] decisions in 2018-2020, not on the developer’s construction decisions.”
“Paragraph 47 is noted, however, not only do none of the parties have all the relevant information to properly analyse the decision making process when the contracts were entered into 22 years ago, the time to challenge the decision (if it were capable of challenge at all by the leaseholders) has now passed: it is stale. It would be an abuse of process for leaseholders to let a contract, entered into prior to them taking their leases, run for nearly 20 years and then seek to impugn the decision making process of the developer before this Tribunal.”
“The rental arrangement made by the developer in 2000 was short sighted and paid no heed to the leaseholders who were foisted with what was on any account a bad deal for them. Unbeknown to them they were purchasing properties with expensive rental systems covering all of the essential communal systems – Door Entry; TV distribution and Car Park Gates and barriers. The 20 year contract was on any account onerous. The rent was high and the equipment was not owned which meant that the Respondents and in turn the leaseholders were effectively held to ransom. If they didn’t pay the equipment would be removed. The clauses in the contract apparently precluded an easy early exit before the 20 years was up.”
“We agree with that. We are looking at the years 2018-2020 only and must confine our consideration to these years”
“In these years the leaseholders were still the victims of the bad deal. Nothing had improved. They were paying the high rental costs. If the Respondents or the developer had bought the system the leaseholders would not be paying rental costs. They would only be paying the cost of maintenance which Mr Spender has demonstrated is considerably less. The argument that leaseholders bought into the scheme and are stuck with the consequences only works if they were aware of the details of the Countryside contracts in particular that they didn’t own the equipment. This was not the case on the evidence heard by the Tribunal. Moreover, it’s not fair to say that because the Respondents could not extract themselves from the bad deal before it had expired the leaseholders should also suffer. If the costs are not reasonably incurred then the leaseholders should not be liable for them. The bad deal made in 2000 was still a bad deal in 2018 and it’s not fair to foist upon the leaseholders the consequences of it. If the landlord enters into or adopts a financially unsound arrangement does that mean the tenants have to pay nonetheless for the full term of the contract? – the answer must be no because otherwises.19 Landlord and Tenant Act 1985 would serve no purpose. The tenants are only liable for the amount reasonably incurred and the landlord who entered into or adopted the bad deal must pay the rest.”
“73. …section 19(1)(a) is aimed at the incurring of costs in the broader sense of the landlord’s taking on the liability; the mischief at which it aims is the landlord’s committing to too high a price, and therefore the section requires an examination of the background to the presentation of the invoice. The question is whether it was reasonable – in the sense of producing a reasonable outcome for the landlord and the leaseholders as explained in Waaler v London Borough of Hounslow[2017] EWCA Civ 45 – for the landlord to have incurred the costs by entering a contractual commitment and thereby making itself liable to incur the costs, whether it did so a short while before invoicing in the case of a one-off contract or years before as in this case. 74. I think the approach of the FTT and the Tribunal to a challenge under section 19(1)(a) in respect of costs incurred under a contract should be to ask whether the cost was reasonably incurred in the sense that the landlord acted reasonably in taking on the commitment and thereby making it inevitable that it would incur the cost when the invoice was presented (whether that is going to happen once, or repeatedly throughout the contractual term).”
“78. I agree with Mr Allison that in saying “the bad deal made in 2000 was still a bad deal in 2018” the FTT went beyond the evidence about the circumstances in 2000. There was no evidence whatsoever that the contract was a bad deal in 2000. Mr Spender did not suggest that. I have read the leaseholders’ arguments in the FTT and there is no suggestion and no evidence that the developer could have done better in 2000. The challenge is only to the three years 2018, 2019 and 2020 and all the evidence relates to available prices for rental, purchase and maintenance at that date. The problem seems to be that the price of the relevant technology has gone down so much that the price set by the contract (even as modified by agreement in 2008) has become too high, but no-one could have foreseen that. Criticism of the deal in 2000 rests only on hindsight.” 79. By the time the costs in 2018, 2019 and 2020 were actually incurred, when the invoices were presented, the landlord had no choice but to pay them; it had no choice because it was bound by contracts made in 2000 which it could not now escape, and the then landlord’s decision to enter those contracts has not been shown to have been unreasonable (in the sense required by section 19(1)(a) as explained in Waaler v Hounslow). 80. Accordingly I take the view that the FTT’s conclusion was not open to it on the evidence, not because it was wrong to look at the arrangements made in 2000 but because there was no evidence before it to justify the judgment that it made about those arrangements; its decision is set aside. … 82. I substitute the Tribunal’s own decision. The Tribunal accepts the landlord’s concession of 25% of the cost in 2020, and determines that, with that concession, the costs of the Countryside contracts were payable in the years in dispute because they were reasonably incurred.”
“I accept [the leaseholders’] arguments … that once the Partnering Agreement(s) is/are in place there will be difficulty for the tenant to say that the amount of costs incurred under such Partnering Agreement(s) on qualifying works was unreasonably high. We are not here concerned with whether the works to be carried out are reasonably necessary or are carried out to a reasonable standard − in respect of such points the tenants would still have substantial protection under section 19 of the Act. However, as regards works which the tenants accept are reasonably necessary and done to a reasonable standard, there may still be a question which the tenants wish to raise as to whether the cost which Camden seek to charge through the service charge in respect of carrying out such works is reasonable. The provisions of section 19(1) provide that relevant costs are to be taken into account only to the extent that they are “reasonably incurred”
“as noted above, it was not the [Tenants’] case that there was anything wrong with the 2000 agreement at the time it was entered into.”
“the applicants did not seek either in the FTT or in the Tribunal to show that there was anything wrong with the long-term agreement when it was first entered into; nor did they say they would have liked to do so but could not do so because documents had been lost.”
“Having examined those statutory provisions, we can find no reason for suggesting that there is any presumption for or against a finding of reasonableness of standard or of costs. The court will reach its conclusion on the whole of the evidence. If the normal rules of pleadings are met, there should be no difficulty. The landlord in making his claims for maintenance contributions will no doubt succeed, unless a defence is served saying that the standard or the costs are unreasonable. The tenant in such a pleading will need to specify the item complained of and the general nature – but not the evidence – of his case. No doubt discovery will need to be ordered at an early stage, but there should be no problem in each side knowing the case it has to meet, providing that the court maintains a firm hold over its procedures. If the tenant gives evidence establishing a prima facie case, then it will be for the landlord to meet those allegations and ultimately the court will reach its decisions.”
“If the landlord is seeking a declaration that the service charge is payable he must show not only that the cost was incurred but also that it was reasonably incurred to provide services or works of a reasonable standard, and if the tenant seeks a declaration to the opposite effect, he must show that either the cost or the standard was unreasonable.”
“Much has changed since the Court of Appeal decision in Yorkbrook v Batten but one important principle remains applicable, namely that it is for the party disputing the reasonableness of sums claimed to establish a prima facie case. Where, as in this case, the sums claimed do not appear unreasonable and there is only very limited evidence that the same services could have been provided more cheaply, the FTT is not required to adopt a sceptical approach.”
“I therefore consider it is incumbent on a tenant who contends that service charges are unreasonable in part by reason of [s.19 of the 1985 Act] because they are unreasonable, to plead that case in the defence.”
“Section 19 seems to me to adjust the contractual rights arising under a tenancy as between the parties to that tenancy. It prevents the landlord from demanding unreasonable service charges under a provision in the lease. It does not direct that court how it should proceed in the event that it is claimed that a landlord has charged unreasonable service charges. In contrast tosection 84 of the Housing Act 1985 , it says nothing at all about the role of the court. The court will proceed in the same way that it does in any other debt claim. If a defence is raised that the debt is not properly due because of the terms of the contract between the parties as adjusted by the Act, it will adjudicate on that issue. Otherwise, it will not.”