“(1) Anything done by a person (A) in the course of A’s employment must be treated as also done by the employer. (2) Anything done by an agent for a principal, with the authority of the principal, must be treated as also done by the principal. (3) It does not matter whether that thing is done with the employer’s or principal’s knowledge or approval. (4) In proceedings against A’s employer (B) in respect of anything alleged to have been done by A in the course of A’s employment it is a defence for B to show that B took all reasonable steps to prevent A - (a) from doing that thing, or (b) from doing anything of that description.”
“11. Read literally, subsection (2) might suggest that the principal must authorise the act of discrimination itself before liability arises. But I agree with the EAT in Lana v Positive Action in Training (Housing) Limited[2001] IRLR 501 para 32 (Mr Recorder Langstaff presiding) that this would virtually render the provision a dead letter. In my judgment, Parliament must have intended that the principal will be liable wherever the agent discriminates in the course of carrying out the functions he is authorised to do [emphasis supplied]. It is a moot point whether the common law would in any event impose liability in these circumstances. The scope of the principal's liability for an agent at common law is not entirely clear, although it seems likely that he will be liable for certain tortious acts of the agent, such as misrepresentations, provided they are sufficiently closely related to the agent's actual or apparent authority: see Bowstead and Reynolds on Agency, 19th edition, para 8-182. Whether racial abuse would fall within that principle is problematic, but section 32(2) removes the uncertainty which might otherwise exist. 12. If that analysis is right and the principal can be liable even though he has not authorised the act of discrimination itself, it follows that the act itself may be - and no doubt usually will be - without the principal's knowledge or approval. It is perhaps surprising that the draftsman did not make this plain in sub-section (2) as he did in subsection (1). It might be argued that the omission indicates a conscious decision by Parliament that in the case of a principal he should only be liable if he knows or approves of the discriminatory act itself, but I am not persuaded that this is a legitimate inference to draw from the difference in wording of the two subsections. Indeed, in theEquality Act 2010 section 109(3) expressly states that the principal will be liable irrespective of whether he knew or approved of the act of discrimination.”
“Whatever the precise scope of the agency concept in section 32 - and in my view it must at least reflect the essence of the legal concept - Ms Ausher does not fall within it.”
“Ms Ausher's contract with Sodexo is the source of any authority she has to make decisions relating to the butcher's department in the mess. … [There was no] authorisation by the MoD to allow Ms Ausher to act on its behalf with respect to third parties.”
“Ms Ausher may be said in a general sense to be working for the benefit of the MoD, but she is not acting on its behalf. She is not, as it were, standing in the shoes of the MoD in relation to independent third parties.”
“(1) Agency is the fiduciary relationship which exists between two persons, one of whom expressly or impliedly manifests assent that the other should act on his behalf so as to affect his relations with third parties, and the other of whom similarly manifests assent so to act or so acts pursuant to the manifestation. … (2) In respect of the acts to which the principal so assents, the agent is said to have authority to act; and this authority constitutes a power to affect the principal’s legal relations with third parties.”
“The essential issue is … one of authority; the authority of the shop stewards to take the action complained of on behalf of the union.”
“No new development is involved in the law relating to the responsibility of a master or principal for the act of a servant or agent. In each case the test to be applied is the same: was the servant or agent acting on behalf of, and within the scope of the authority conferred by, the master or principal ?”
“In accordance with the policy of devolution followed by the Transport and General Workers' Union, and consistently with its rules and practice, shop stewards of the union have a general implied authority to act in the interests of the members they represent and in particular to defend and improve their rates of pay and working conditions. They may do so by negotiation or by industrial action at the relevant place of work. They are not authorised to do any act outside union rules or policy.”
“If we are wrong about that we must consider whether the agency provisions apply to these two individuals. The case of Kemeh … is helpful in this case and also the extract provided to us by the claimant’s representative with respect to agency [this appears to be a reference to Bowstead and Reynolds]. We do find that they were acting as agents for the respondent. They were carrying out work on behalf of the respondent in their dealings with local members, officers, other trade unions and the employers. They had express authority to do so through the rule book and on the basis of credentials provided by the respondent.”
“He submitted that Mr Saini and Mr Coxhill (1) were not carrying out activities assigned to them by the Respondent; (2) were not under the control of the Respondent, which could not direct what they did; (3) were not in a fiduciary position; (4) did not have any express or implicit authorisation from Respondent to act as they did. On this last question he submitted that the authority of shop stewards and elected officials was limited: they were not authorised to do any act outside union rules or policy - see Heatons Transport v Transport and General Workers’ Union[1972] ICR 308 HL at 405G.”
“The words and acts found by the ET to constitute sexual harassment generally took place in the context of meetings. Thus Mr Saini was found to have conducted himself in this way at a meeting with HAL management on24 February 2014 . He attacked, abused and threatened her at a branch meeting so she felt physically unsafe. At pay negotiations in December 2013 and on other occasions he informed HAL negotiators that they were not to contact her about certain issues. He would cut across her, shout her down and accuse her of being ‘on the take’ at meetings. He called her ‘headmistress’. Mr Saini said at a meeting of HAL chairs and convenors that he ‘wanted that woman off the airport’. He wrote to HAL informing them that the Claimant was no longer to act on behalf of the members of his branch in any capacity. The findings against Mr Coxhill are less extensive; but they include a specific finding that he used overtly sexual language towards her at a meeting on11 March 2014 .”
“52. The ET found that Mr Saini and Mr Coxhill were acting as agents for the Respondent because they were carrying out work on behalf of the Respondent in their dealings with local members, officers, other trade unions and employers. We consider that the ET was entitled to reach this conclusion. It is important to keep in mind that a union is a contractual association of subscribing members; this association authorises its officers to act on its behalf in a variety of ways - conducting branch meetings, representing the union at meetings with other unions and employers, liaising with employed officers and holding internal meetings to prepare for external meetings. Such matters are core union work. It is well within the scope of authority of local officers to speak on the Respondent’s behalf at such meetings and to correspond with the employer about matters concerning the manner and scope of negotiations. It is well within the scope of authority of local officers to liaise with employed officers. As Lord Wilberforce observed [in Heatons Transport], an office holder may have to perform a variety of functions in the course of the duties of office; we have no doubt that this applied to the Respondent’s office holders at HAL. 53. Contrary to Mr Segal’s submission we consider for these reasons that the ET was entitled to find that the branch officers were acting within the scope of their authority as officers of the Respondent when speaking at meetings concerning matters to be negotiated with HAL and when corresponding about such negotiations.”
“We do not think this is the place for a detailed consideration of the fiduciary duties of a branch officer; but in principle we see no reason why these should not exist. Take, for example, the extreme case of a branch officer who used his position to take bribes; we see no reason why he should not be accountable to the Respondent as owing a fiduciary duty.”
“A person (A) is appointed by another person (P) to a role/job in which he is inter alia authorised by P to perform certain acts as P’s agent so as to affect P’s legal relations with certain third parties (“the Authorised Acts”). Does A act as P’s agent, with the legal authority of P: (i) (Claimant’s case) whenever A does something in that role/job, regardless if it is one the Authorised Acts – so that P is liable to all persons, not just those third parties, for any act done by A in that role ? or (ii) (Union’s case) only when A does an Authorised Act in respect of one of those third parties? The second is the correct legal position.”
“A person (A) discriminates against another (B) if, because of a protected characteristic, A treats B less favourably than A treats or would treat others.”
“A person (A) harasses another (B) if— (a) A engages in unwanted conduct related to a relevant protected characteristic, and (b) the conduct has the purpose or effect of— (i) violating B's dignity, or (ii) creating an intimidating, hostile, degrading, humiliating or offensive environment for B.”
“(1) This section applies to any proceedings relating to a contravention of this Act. (2) If there are facts from which the court could decide, in the absence of any other explanation, that a person (A) contravened the provision concerned, the court must hold that the contravention occurred. (3) But subsection (2) does not apply if A shows that A did not contravene the provision. (4)-(6) …”
“(2) The circumstances in which A is to be treated as harassing B under subsection (1) include those where— (a) a third party harasses B in the course of B's employment, and (b) A failed to take such steps as would have been reasonably practicable to prevent the third party from doing so. (3) Subsection (2) does not apply unless A knows that B has been harassed in the course of B's employment on at least two other occasions by a third party; and it does not matter whether the third party is the same or a different person on each occasion. (4) A third party is a person other than— (a) A, or (b) an employee of A's.”
“Mr Kavanagh had mixed reasons for his decision to move the claimant. It was to remove her from the bullying and harassment. That included an element of harassment related to sex carried out by the elected officials, Mr Saini and Mr Coxhill, as well as more generic bullying.”
“Other matters were of greater concern. He was aware, of course, of the sexual harassment carried out by Mr Coxhill. He was also aware that the claimant had stated that the reasons for Mr Saini’s treatment of her were because she was a woman. He must have understood that the environment she was working in was hostile and intimidating. Those factors played a material part in his decision to transfer the claimant. It was therefore tainted by discrimination.”
“We say here for completeness and will confirm in our conclusions that the decision to transfer the claimant itself amounted to unwanted conduct that was related to sex (because of the background of harassment related to sex) and had the effect of violating her dignity and of creating a hostile and intimidating environment. Although Mr Kavanagh was not guilty of any discriminatory motive, it cannot be said that the decision to transfer which was made, against the wishes of the employee, part of which was because of sexual harassment, was itself free of any discrimination. The decision to transfer the claimant was tainted by discrimination. It was also unwanted conduct related to sex which had the effect of violating her dignity.”
“The failures by the respondent to protect her, take appropriate steps in investigating and disciplining those responsible and the decision to transfer her without her consent arose from those difficulties she faced because she is a woman. The burden therefore shifts to the respondent to explain.”
“108. Issue 13: “Are there facts from which the tribunal could properly decide that any such conduct that is established was related to the claimant’s sex?”, taken together with Issue 14: “If so has the respondent shown that it was not so related?”
“It cannot be said that the decision to transfer and the consequent resignation was ‘in no way’ tainted by unlawful discrimination. It cannot be said that the protected characteristic in question, that of sex, did not influence Mr Kavanagh when he decided to transfer the claimant, as he was under no illusion that there had been sexual harassment of the claimant.”
“The claimant’s complaints were clear and unambiguous and the respondent’s failure to act appropriately with respect to those matters must therefore also be related to sex. The final decision to transfer the claimant, who was a victim of bullying and harassment which included an element of sex discrimination, was related to sex.”
“In order to decide whether the treatment of the Claimant by the paid officers was less favourable treatment on the grounds of sex the ET was required in each case to focus upon their mental processes. It was not correct to say that their decisions were because of sex simply on the ground that they were ‘tainted’ by the conduct of Mr Coxhill and Mr Saini. This seems to have been a key part of the reasoning of the ET: see especially paragraphs 14.15, 14.16 and 102.”
“30. The ‘unwanted conduct’ … can (but not necessarily will) include inaction: but that conduct has to be taken on the grounds of race or ethnic or national origins if it is to create the hostile environment and thereby come within the heading of harassment. Thus, if inaction occurs because, for instance, the relevant person in the employment of the employer is ill, or for instance because the office is so completely inefficient as to fail to deal with something, or for various other reasons which can easily be imagined which have nothing to do in themselves with race or ethnic or national origin, then the inaction, however regrettable it may be, is not on the grounds of race or ethnic or national origin. 31. [The claimant’s] argument, as it seems to us, places too much weight upon the nature of the conduct of the third parties. Assuming that third party conduct is to be taken as inherently racist, which must depend on the particular facts of any particular situation, does that mean that a failure to deal with it is itself inherently racist and therefore must be taken to have been itself on the grounds of race? The question nearly answers itself despite [counsel’s] persistent submissions, but in any event she too drew back from the conclusion which would inevitably follow from her argument that if, for instance in this case, [the manager] had had a heart attack which hospitalised him immediately after having had the complaint from the Claimant, and that that had been in truth the reason for his not dealing with the complaint, nonetheless he would have to be condemned and his employer with him as having acted in a racially discriminatory manner by subjecting the Claimant to racial harassment. That would be too far, but she acknowledged it was the result of her primary submission. It demonstrates to us that that submission was in error.”
“We have no doubt that the re-cast definition of harassment was intended to encompass cases such as these. We note, however, that these are all cases where the association is between the conduct of the alleged perpetrator and the protected characteristic. They are cases where it is just to impose liability on the perpetrator.”
“100. In our judgment section 26 requires the ET to focus upon the conduct of the individual or individuals concerned and ask whether their conduct is associated with the protected characteristic - for example, sex as in this case. It is not enough that an individual has failed to deal with sexual harassment by a third party unless there is something about his own conduct which is related to sex. We reach this conclusion for the following principal reasons. 101. Firstly, this approach seems to us to accord with the natural meaning of the words in the European and domestic legislation. The first task is to identify the conduct (in which, as in Conteh, we would include a settled course of inaction); the next to ask whether that conduct is related to the protected characteristic. It is not sufficient to ask whether some other, prior, conduct by someone else is related to the protected characteristic. 102. Secondly, this approach caters for the kind of case which Langstaff J identified in paragraphs 31 and 32 of Conteh. If inaction is due to illness or incompetence or some real non-discriminatory constraint upon action one would not naturally say that it was ‘related to sex’; but if inaction or a cold shoulder is really indicative of silently taking sides with the perpetrator - even without encouraging the perpetrator - one might well say that it was related to sex. The focus will be on the person against whom the allegation of harassment is made and his conduct or inaction; it will only be if his conduct is related to sex that he will be liable under section 26. So long as the ET focuses upon the conduct of the alleged perpetrator himself it will be a matter of fact whether the conduct is related to the protected characteristic. 103. Thirdly, there is, as far as we can see, no other mechanism in any Directive, or in UK domestic law (other than the provisions now repealed in section 40) for distinguishing those cases where liability ought to be imposed in relation to third party harassment and those where it ought not to be. In the EOC case and in Norouzi there was discussion of steps or practices which an employer might be required to undertake in order to prevent or mitigate the effect of third party harassment; but there is no basis - no legal test - for such measures to be found in the primary instruments of legislation. 104. In our judgment the ET did not apply the correct approach. The error is at its clearest in paragraph 4.16 where the ET says that the decision to transfer the Claimant was related to sex ‘because of the background of harassment related to sex’. This does not follow: as we have seen, it will depend on an assessment of the conduct of Mr Kavanagh rather than that of the perpetrators. Similarly in paragraph 109 the ET thought that because the complaints were plainly related to sex the inaction of the decision makers must also be related to sex. Again this does not follow.”
“There was a lengthy period of inaction following the Claimant’s complaints about sexual harassment. The decision to transfer the Claimant was made in the knowledge of the conduct aimed at her and without addressing it. The ET’s finding about the motives of the paid officers may point in their favour but it does not directly address the statutory question in the way we have indicated.”
“33. In some cases the ground, or the reason, for the treatment complained of is inherent in the act itself. If an owner of premises puts up a sign saying ‘no blacks admitted’, race is, necessarily, the ground on which (or the reason why) a black person is excluded. James v Eastleigh [James v EastleighBorough Council[1990] 2 AC 751 ] is a case of this kind. There is a superficial complication, in that the rule which was claimed to be unlawful – namely that pensioners were entitled to free entry to the Council's swimming-pools – was not explicitly discriminatory. But it nevertheless necessarily discriminated against men because men and women had different pensionable ages: the rule could entirely accurately have been stated as ‘free entry for women at 60 and men at 65’. The Council was therefore applying a criterion which was of its nature discriminatory: it was, as Lord Goff put it (at p. 772 C-D), ‘gender based’. In cases of this kind what was going on inside the head of the putative discriminator – whether described as his intention, his motive, his reason or his purpose – will be irrelevant. The ‘ground’ of his action being inherent in the act itself, no further inquiry is needed. It follows that, as the majority in James v Eastleigh decided, a respondent who has treated a claimant less favourably on the grounds of his or her sex or race cannot escape liability because he had a benign motive. 34. But that is not the only kind of case. In other cases – of which Nagarajan is an example - the act complained of is not in itself discriminatory but is rendered so by a discriminatory motivation, i.e. by the ‘mental processes’ (whether conscious or unconscious) which led the putative discriminator to do the act. Establishing what those processes were is not always an easy inquiry, but tribunals are trusted to be able to draw appropriate inferences from the conduct of the putative discriminator and the surrounding circumstances (with the assistance where necessary of the burden of proof provisions). …”
“Viewed in the broadest terms, the Burton decision has much to commend it. There is, surely, everything to be said in favour of a conclusion which requires employers to take reasonable steps to protect employees from racial or sexual abuse by third parties. But is a failure to do so 'discrimination' by the employer? Where the Burton decision is, indeed, vulnerable is that it treats an employer's inadvertent failure to take such steps as discrimination even though the failure had nothing to do with the sex or race of the employees. In this crucially important respect the decision gives insufficient heed to the statutory discrimination provisions. An essential element of 'direct' sex discrimination by an employer is that, on the grounds of sex, the employer treats the employee less favourably than he treats or would treat an employee of the opposite sex. Similarly with 'direct' racial discrimination: the 'less favourable treatment' comparison is an essential ingredient of the statutory wrong: seesection 1(1)(a) of the Race Relations Act 1976 . Unless the employer's conduct satisfies this 'less favourable treatment' test, the employer is not guilty of direct sex or racial discrimination. In making this comparison acts of persons for whose conduct an employer is vicariously responsible are to be attributed to the employer. It is otherwise in respect of acts of third parties for whose conduct the employer is not vicariously liable.”
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