“I have been advised by my surgeon [and then in handwriting the phrase Dr Antoniadou is filled in] that in accordance with guidelines issued by the Independent Healthcare Association May 2003 Good Medical Practice, in order to allow an adequate time for reflection a surgeon will not normally admit any patient for a cosmetic procedure to be carried out sooner than two weeks after the initial consultation. My surgeon has explained this to me and I understand that these are the guidelines issued specifically by the Independent Healthcare Association... [et cetera]. [And then] I believe that I have been fully consulted with regard to the procedure of [and then in handwriting is filled in the phrase] breast augmentation.”
“18. Two eminent and experienced consultant plastic surgeons gave oral evidence: Mr Henderson for the claimant and Mr Percival for the defendant. Despite their expertise in the same area, they disagreed about just about everything; but one thing they did agree about was the insufficiency of time devoted to the consultation of28th July 2010 . Mr Henderson said that he thought that there should always be at least two consultations before surgery, sometimes three, but, in his view, a breast augmentation consultation should take at least one hour and one and a half hours if mastopexy was to be discussed as well. Mr Percival thought that matters could proceed rather more quickly, but he himself considers half an hour to be the absolute minimum for a consultation such as this and himself allows 45 minutes for a breast augmentation first consultation. Mr Percival in oral evidence agreed with my suggestion that the defendant’s patient list of28th July 2010 is cramming too much of a quart into a pint pot and, in my judgement, that remains the case even allowing for the defendant’s habit to which she refers at page 293, paragraph 4 of her witness statement, of working late, sometimes not finishing until more like nine o’clock, rather than seven o’clock.”
“27. I am satisfied that the defendant did not explicitly give a timescale of five to ten years before mastopexy was necessary because that would have been an irresponsible thing to say and I cannot imagine that she did. However, I am equally satisfied that that sort of timescale was mentioned by someone at that consultation and that the claimant has not invented it. I am sure that it was mentioned when the claimant was pressing the defendant for a timescale as to when mastopexy would be needed, as everybody agreed at some point would be the case. I am sure that, in that respect, the claimant did press the defendant because that was a matter that was considerably on her mind, not least because if she needed a mastopexy before her forthcoming wedding then she was not going to have an operation at all. 28. It may have been the defendant who said, when pressed by the claimant, something along the lines of “it could be sooner, it could be later, it could be up to five to ten years”, but I think the more probable likelihood is that the timescale was mentioned by the claimant who, when pressing the defendant, said words to the effect of, “What do you mean by sooner or later? Are we talking months? Years? Five years? Ten years?” to which the defendant said something non-committal, which the claimant then interpreted, because this was what she wanted to hear, as giving her up to five to ten years before mastopexy was necessary. In truth, I am satisfied that when the defendant was pressed by the claimant, she was non-committal as she has always maintained she has been about the timescale before mastopexy would be necessary, and whatever the precise wording used, ‘sooner or later’ represented the gist of what Dr Antoniadou was trying to say to the claimant. However, I am also satisfied that the claimant went away from that consultation with the impression that she had at least five years before a mastopexy would be necessary and I am reinforced in that view by a particular piece of evidence. 29. Fairly soon after the operation, the claimant was complaining of a poor aesthetic result and of pain. She eventually saw the defendant again on16th August 2011 . A note taker was present at that appointment specifically to take notes of what was said. They appear in the bundle for these purposes at page 146, where the defendant is described as “H” standing for Helena and the claimant is described as “C” standing for Claire. About halfway down the page, the contemporaneous notes read as follows: “H: I couldn’t have anticipated this. C: I didn’t anticipate it would be so quick. H: Neither did I. C: Looking at my photos, I should have had an uplift. H: Your measurements and nipple positioning meant that an implant should have been okay. C: Should you not have said to me at the beginning that it may sag and an implant will just weigh it down further? H: An implant would normally have solved the problem. [And then this from Claire] C: There’s a difference between an uplift after five years and nine months. Shouldn’t you have known this would happen? I wasn’t given the right information.” 30. In my judgement, that reference to five years gives the ring of truth to the essence of the claimant’s recollection about what she was told and about the impression with which she left the consultation of 28th July. It was clearly a reference to their one and only conversation pre-surgery on 28th July. On the balance of probabilities, in my judgement it simply, on the evidence, cannot have come from anywhere else, and it demonstrates to me that the claimant in fact went away from that consultation thinking that she had at least five years before mastopexy would be required. I am satisfied that the defendant, albeit unintentionally, allowed the claimant to go away from the consultation of28th July 2010 under the impression that she had at least five years before mastopexy would be required. So, that resolves issue number one.” “H: I couldn’t have anticipated this. C: I didn’t anticipate it would be so quick. H: Neither did I. C: Looking at my photos, I should have had an uplift. H: Your measurements and nipple positioning meant that an implant should have been okay. C: Should you not have said to me at the beginning that it may sag and an implant will just weigh it down further? H: An implant would normally have solved the problem. [And then this from Claire] C: There’s a difference between an uplift after five years and nine months. Shouldn’t you have known this would happen? I wasn’t given the right information.”
“26. So, with the defendant seeing the claimant only once before surgery, in what I am satisfied was a busy and overcrowded list of patients, one into which, as Mr Percival confirmed in evidence, a quart was trying to be crammed into a pint pot; with the defendant speaking quickly and sometimes not clearly; and to a patient who, in my judgement, was disposed to hearing only that which she really wanted to hear, the conditions were ripe for the claimant to get hold of the wrong end of the stick. On the balance of probability that, in my judgement, is exactly what happened. Especially with a patient such as the claimant, anxious as she was to have a breast augmentation as soon as possible if she could, even greater care - and the time to take such care – was required on the part of the defendant to ensure that the claimant was given clear and appropriate advice about how soon a mastopexy would be needed after a breast augmentation operation and that the claimant understood that advice.”
“(f) The Defendant reiterated to the Claimant that as these implants [the Claimant having selected 410cc implants] were heavier [than implants of lower and average weight recommended by the Defendant] the effect of gravity would be such that her breasts would become saggy sooner. The Claimant asked how long that would be and the Defendant told her that it was not possible to predict when. . . . (h) The Defendant agrees that both she and the information packs supplied by the Clinic advised the Claimant that the breast augmentation procedure would not be permanent and that sooner or later the Claimant would require a mastopexy procedure.”
“I reiterated to the Claimant that as those implants were heavier, the effect of gravity would be more severe and that her breasts could appear saggy sooner rather than later. The Claimant asked how long would that be and I replied that it was impossible to predict.”
“Q. Doctor, can you just help me with one thing please? If you just go back to your witness statement and go to page 233... A. Yes. Q. And if you just look at paragraph 25.5, it is something we have had a look at before, as to whether you told her that the implants would cause her breasts to droop and she could, or would, require an uplift. Now, I understand that she wanted to know how long it would be before an uplift would be required, is that right? A. She did not ask me the question, but I couldn’t have given a straight answer with any certainty anyway. So, even if she did, my response would have been that I cannot determine how soon that could happen. Q. Well— A. At the point when she had the consultation, she was very keen to go ahead with the surgery and because she wanted a breast augmentation, I wanted to make sure that she understands... she understood at that point that it would not be a permanent solution and that, at some point, she would require a mastopexy. Q. Yes. You see, I think you told me earlier when I was asking you about that paragraph that you told her that the implants she was thinking about would mean that, in due course, she would need an uplift, yes? That is what you told me. A. I don’t think the choice of implants is the important factor in that. It’s more the ability of her tissues to resist the pull, which cannot be determined. Q. Mm, but I think you told me, and counsel will correct me if I am wrong, that in the course of this consultation you told her that, in due course, she would need an uplift. A. That at some point she would require an uplift, yes, I did. Q. Now, once you told her that, did she not say, “Well, how long will that be?”
“31. I turn to issue number two; was what Dr Antoniadou said negligent? In my view, plainly it was. Mr Henderson thought that breast augmentation could only give a satisfactory outcome, before mastopexy would be needed, for something like six months and that the claimant should have been advised accordingly. Mr Percival thought the timescale would be rather more generous, in the order of two to three years. Both experts agreed that, at some time in the future, the claimant would need a mastopexy, but by no stretch of the expert evidence could it be said that it would be reasonable to let the claimant think that she had five years or more before mastopexy would be needed. 32. Mr. Percival initially agreed in evidence that it would be negligent for a surgeon to say that mastopexy would not be required in 5 – 10 years, but later, when asked what he would say if a patient asked him in consultation how long it would be before a mastopexy would be required, he said, “I`d say that it`s very difficult to predict and it`s a case of watch and see how it goes after surgery. But if pressed, I`d say it`s unlikely [my note:- by which he went on to say that he meant a less than 50% chance] you`d have to consider surgery in under two years; and I think that two to three years would be a reasonable prediction”. 33. If the claimant had been given this advice (let alone the advice that Mr. Henderson thought should have been given) there is no doubt, on the evidence, that she would not have gone ahead with the breast augmentation operation at that stage but would have waited until her mid-30`s until she could have a combined breast augmentation and mastopexy. I note that given that she was still only 28 years old at the time of the consultation of 28th. July 2010, her mid-30`s were some 5 years plus away – which reinforces the view I have formed about what was said at that consultation. 34. In my judgement what the defendant said at the consultation was tantamount to advising her that she could have a breast augmentation operation alone without a mastopexy being required for at least 5 years. On any view of the expert evidence, that was negligent.”
“Advising the Claimant that she was likely to achieve a satisfactory cosmetic improvement by undertaking surgery by way of breast augmentation alone.”