"Mr Orrey's direct evidence as to the diminishing number of Dolavs is also convincing. They were not, I find, therefore, simply caught in the cycle but had been used from time to time on Mr Orrey's evidence by Troy and its employees for other purposes."
"The delay, therefore, whilst unfortunate, does not significantly undermine the case in my judgment. I accept Mr Grant's direct evidence and take account of his deductive analysis, although of course the decision on that matter is ultimately mine. I reject any suggestion that he exaggerated the claim or dishonestly inflated it. There is no evidence, I find, that the Dolavs have been lost or stolen from Grants site. 29. Relying upon all of the evidence, therefore, called by the claimant I find that the raw documents, together with the lost control sheet, when taken alongside the direct evidence of Mr Potter and Mr Orrey demonstrate a gradual diminution of stock. That was as a result of Troy's failure to return the items promptly. The master sheet is, in my judgment, the best evidence of the precise numbers involved."
"The document itself, at its lowest, is simply an in and out ledger. It is quite scruffy, it is quite basic. The key to the case, however, is its reliability."
"As a matter of common sense I find that it is unlikely that this document is 100 per cent accurate. Human error in a busy office with other documents floating around means 100 per cent accuracy would be impossible. Messrs Grant and Orrey did not themselves make any of the original entries, but I accept their evidence as to the provenance of the document and I find that it was completely contemporaneous so far at least as the return of the Dolavs was entered when the lorry was back and unloaded, habitually by the lorry driver himself or by the fork lift operative unloading. The key question is reliability."
"Overall, therefore, I find that, if anything, the oral testimony and the documents produced by the defendant in the end came to support rather than undermine the claimant's case. In short I am satisfied that Grants stock of Dolavs for exclusive use of Troy did diminish over time because of Troy's failure to comply with its duties as bailee to return those goods. I am unable to find where they have ended up. That in the end does not matter; but they are not, I find, at Grants and they have not been disposed of by Mr Grant or anyone there. Accordingly, primary liability is established."
"...made allowances time and time again in favour of Troy when completing the schedule. If there was an area of doubt he gave the benefit of the doubt to Troy."
"After I had been to see Troy, I realised I probably should not have written directly onto the original control sheet and I rubbed most of my pencil markings out. I now appreciate that, having made the marks, I should not have rubbed them out. However at the time I thought nothing more of it and I did explain to the judge at trial that I had tried to conduct a reconciliation exercise in 2009, and I informed the Judge that I had made some entries … 10. I did not intend to mislead anyone by rubbing out my entries, and I think that is clearly shown by the fact that I gave Troy a photocopy of the control sheet in 2009 with those markings on."
"At or around the date on which Grants subsequently issued proceedings, I started to review Version 3 which I understand Mr Grant had passed to Colin Dams who in turn had shown it to David Gallagher. The review involved me, my fellow director Lyndsey Ibbetson and Ian Roberson. We looked at Version 3 and Troy's delivery tickets (which recorded dolavs received and returned) and tried to reconcile both records. Where Troy did not have a record of dolavs received and returned, I used information on Version 3 to fill the gaps."
"In summary, we did not identify that Version 1 was not the same version which Troy had obtained from Grant in the summer of 2009 and on19th October 2009 , because... b) The contents of the first two pages of versions 1 and 3 are almost identical (but for the asterisks on version 3) reinforcing our belief, when considering the statement and exhibits of Mr Grant dated30th September 2011 , that they were in fact the same document."