“Obviously if you have overlooked something then that needs to be rectified, but it is no solution for you to keep bullying me into submission or to continue making false accusations or inuendos (sic) against me. That only serves to undermine our solicitor/client relationship – where trust is paramount.”
“My decision as I informed you at about 6 p.m. yesterday was that as the investigation of your complaints could not possibly be carried out before the case management conference and as your position might well be prejudiced if you were not represented at the case management conference, any decision about the continuation or termination of the retainer must in the circumstances be deferred because of, and only because of, the proximity of the case management conference which was at that stage some 18 hours later. … I or the appropriate person (if not me) will shortly respond to you in connection with the subject-matter of your complaints. The purpose of this e-mail is to record the basis upon which my firm will attend the case management conference this afternoon.”
“… if it is a genuine attempt for care and responsibility to be taken when they are due, and to deal with the issues which have arisen, and to find a constructive way forward in a respectful and proper manner, then I should be pleased to meet with you.”
“My firm acts for you and, as our client, we very much have your best interests at heart … ”
“Where we are now is that your Senior Partner and the Partner involved in my case have no desire to properly involve me in my own case let alone adequately advise me or take instructions from me. They have demonstrated they are not interested in advocating on my behalf or protecting my interests as a client would expect any competent lawyer to do. Their own fees seem to be the most important issue to them and if the firm is not confident to carry on this case knowing that I am not able to pay the fees, perhaps it would be in both parties’ interests if I become a litigant-in-person, thus avoiding costs which would bankrupt me. It seems you leave me with no choice. I would also suggest we attempt to remove the charge on my property as my former solicitors have failed to provide information to you, breaching the terms of the charge. I would also suggest you send me a copy of my file held in your office so that I can continue on my own. … I would also like a summary of your fees and costs reviewed and detailed. … Your firm has put me in a worse position and I expect you to compensate me for that. I believe that I have enough evidence to go to the Law Society with evidence of misconduct. … I look forward to receiving your response as soon as possible.”
“You now tell me that if I stand by my complaint you will cease acting for me.”
“As I am not able to withdraw my complaint, by your own statement you are disinstructing yourselves, and as this is the case, I will expect my file within the next 5 working days.”
“Effect of change of solicitors In the event of a change of solicitors in the course of an action, the former solicitor’s retaining lien is not taken away but his rights in respect of it may be modified according to whether he discharges himself or is discharged by the client. If he is discharged by the client otherwise than for misconduct he cannot, so long as his costs are unpaid, be compelled to produce or hand over the papers even in a divorce case. If, on the other hand, he discharges himself, he may be ordered to hand over the papers to the new solicitor on the new solicitor’s undertaking to hold them without prejudice to his lien, to return them intact after the action is over and to allow the former solicitor access to them in the meantime and if necessary to prosecute the proceedings in an active manner.”