“The claimant’s [that is the respondent’s] place of work at Enterprise House, Tir-y-berth in the County of Gwent, where she was employed by the defendants [that is the present appellants] as an Occupational Therapist Assistant. 3. A car park is provided to one side of the building in which the claimant worked. The car park is accessed by a road or driveway which passes through double gates adjacent to the front of the building. The driveway has a downward gradient as cars drive from the gates towards the far end of the car park. 4. At the offside (as cars enter the car park) is a verge that separates the driveway from the car parking area. The driveway is at a higher level than the car parking area at the end closest to the gates at the top end of the car park. As the driveway gets closer to the far end of the car park, the difference in level reduces until, at the end of the verge the surface of the driveway and the surface of the car park are at the same level. At the top end of the car park (where the difference in levels between the driveway and the car park is greatest) the verge slopes down from the driveway towards the surface of the car park. At the time of the accident, the verge consisted of little more than bare earth. Following the accident, the earthen verge was concreted over. On the day of the accident, the claimant parked in the top space of the car park nearest the gates. She explained that this was her preferred spot because it was closest to the gate. She had a bag in each hand, She said the area was in the condition shown in the photographs marked D1 and D2. She stepped from the tarmac surface of the car park onto the verge and says that she caught her foot on the top of the kerb, tripped and fell.”
“She went to the boot of her car to take out her lunch and her handbag. She stepped off the car park onto the verge, and caught her foot on the top of the curve and tripped. ‘I walked straight across the verge. My estimate of the difference of level is about three inches.’ She accepted that the ‘proper route’ was to go down the car park, around and up the road, ‘but everyone uses the verge’.” 7. The respondent said that she did not think that the verge represented “that much of a gradient”. “My right foot went on to the muddy area, and then my left foot went up to the top. I caught my foot on the top of the kerbstone.” “In fact, is it not right that you slipped on mud?” “No, that is not what happened. I caught my foot on the top of the kerbstone.” 8. Later she said she had never seen anyone else have difficulty upon the verge, and she thought that most of her colleagues walked across. The judge stated: “In my view the claimant was a truthful and accurate witness.”
“I have always walked across the verge when walking from my car to the entrance of the building. This was common practice for everyone who parked in this area of the car park.”
“This is just a reminder to users of the Enterprise House car park to take particular care to use appropriate pathways when entering and leaving the car park on foot. A member of staff this morning was injured when stepping over the muddy verge that separates the access road route and the parking spaces. A cracked patella has resulted from the fall, which will require surgery.”
“Do you accept that for the people using it [that is the verge ] it represented a danger? For those using it, yes. It is the first time I was aware of the risk. I have no recollection of ever seeing anyone cross the verge but we arrive at different times of day. You did not apply your mind to all routes which they might take? As far as I was concerned, there was a safe means of access.”
“(1) the verge formed part of the premises of which the defendants were occupiers; (2) at all material times, the defendants had essentially unrestricted control of the premises; (3) the verge was regularly, and indeed habitually, used by a significant number of employees, and most if not all those employees parked in the part of the car park where the claimant left her car immediately before the accident; (4) the use of the verge gave rise to a foreseeable risk of injury, as there was a tripping edge formed by the kerbstone which was approximately three inches in height; (5) no instruction was ever given not to use the verge as a walkway; (6) it was never fenced off, signed with a hoarding or otherwise closed to pedestrian traffic; (7) whilst there was an alternative walkway provided, it was longer and inconvenient (especially as it would involve longer exposure to the rain in wet weather) and there were reasonable subjective reservations as to its safety in the minds of a number of employees, for the reasons given by the witnesses who referred to road traffic hazard; (8) the circumstances and physical causes of the claimant’s fall were as described by her. She did not slip on mud, as contended for by the defendants. I am satisfied that she tripped, in the way she described, on the raised edge of the kerbstone.” 13. Apart from the foreseeable risk of injury, those findings are not challenged by the appellants. The judge then considered and commented on the evidence: “In its unfinished state, the verge was rough, muddy and topped by a kerb stone, which presented a tripping edge of up to about three inches difference, therefore, when approached from below. In the circumstances, it was submitted that it was an obvious danger. I agree. Had it been maintained as it was afterwards by the defendants, the accident would not have happened. The fact that there had been no reports of complaints concerning the issue of the verge or access to the car park generally does not assist the defendants. It was simply a matter of time, in my view, before someone had an accident in the way the claimant did. No doubt the appreciation of the likelihood of a further accident led to the verge being concreted over.”
“I have found that the cause of the accident was a simple trip, unrelated to a slip on a muddy surface. I do, however, think that the claimant should have taken greater care for her own safety in negotiating a crossing point which she knew was not purpose made, despite regular use as such. She could and should have kept a better lookout as to where she was placing her feet, though the degree of blame is slight by comparison with that which attaches to the defendants. … It was submitted that it was not reasonably foreseeable that a person crossing a verge would trip on the difference in levels. I disagree: misjudgment by a pedestrian on a tripping edge where no tripping edge at all should exist, is a notorious cause of falls and injuries at work and on the highway, and, for that reason and the other reasons which I have already given, I reject these submissions. … The obligation which was upon the defendants to have done something to deal with the hazard, not necessarily involving alterations or other works on the surface of the car park, involving concreting the verge or otherwise. Something should have been done to avoid the risk.”
“The level of infill ought to have been maintained so as to achieve and then maintain suitability. Alternatively, a solid permanent material such as concrete could have been used, as in the event it was ... The significant difference in level was the cause of the claimant’s fall. It was foreseeable.”
“And you chose to step onto a muddy sloping verge? It was not sloping as much as it is now. It was fairly flat. It was the kerb. It was not sloping like that, just very, very slightly.”
“I did not feel it was that much of a gradient.”
“‘traffic route’ means a route for pedestrian traffic, vehicles or both and includes any stairs, staircase, fixed ladder, doorway, gateway, loading bay or ramp”
“Any requirement that anything done or provided in pursuance of these Regulations shall be suitable shall be construed to include a requirement that it is suitable for any person in respect of whom such thing is so done or provided.”
“The court, as it seems to me, should stand back and ask itself, by reference to the above factors as they existed before this accident took place and not with any benefit of hindsight, was this floor suitable? Was it uneven to an extent which exposed persons to risk of their health or safety? My answer to those questions would be that it was suitable and that it did not expose persons to that risk. That is the view to which, in my judgment, the recorder should have come, rather than holding the absolute liability that he did.”
“The factors will also include the likelihood of an accident occurring and the possible gravity of any injury which might occur. So, they will include the history of accidents or complaints and the gravity of injuries, if any, which have occurred. The court should then 'stand back' and decide objectively whether, in the light of those considerations, it can be said that the floor was 'suitable for the purpose for which it was used'.”
“As is axiomatic, one of the purposes of health and safety regulation is to protect employees from the consequences of their own inadvertence. But, against that, one has to consider the relative normality of the structure that we are concerned with”