“1. In June 1998 the Claimant brought a claim of racial discrimination against the Commissioner. He was dismissed from the service with effect from3 March 2000 and brought further proceedings in June 2000 claiming victimisation. His claim of racial discrimination was upheld by a Tribunal in August 2000. It appears, though we do not have any details, that he received a substantial award of compensation. In September 2000 the Metropolitan Police Authority announced an enquiry into the way that the Claimant had been treated. He was reinstated with effect from30 November 2000 , though he did not resume duties (and then initially only on a “recuperative” basis) until February 2002. In December 2001 the Authority’s report was published. It was critical of the Metropolitan Police in a number of respects and made numerous recommendations for improvements in their practices and procedures. His case was also examined as part of a later enquiry – “the Morris Inquiry” - conducted by the Authority into professional standards and employment issues in the Force. The details of these events are not material to the present case but the fact that the Claimant had featured in a case which had attracted a great deal of publicity both within the Metropolitan Police and more widely, and in which the Force had been the subject of serious criticism, is important. 2. Following his return to active duty the Claimant’s work was largely in specialist fields. In early 2005, when he was working in the Serious Crime Directorate (“SCD”), he applied for promotion to the rank of detective inspector. The procedural position about such applications is complicated by the fact that there were at the time two processes operating in parallel, designated respectively as OSPRE and (thanks to a particularly ingenious acronymist) TOWBAR; but in this appeal we are concerned only with TOWBAR, which was a new process and being applied for the first time to promotions from sergeant to inspector. Under TOWBAR a candidate was required to demonstrate eight specified competencies - “strategic perspective”, “maximising potential”, “respect for race and diversity”, “community and customer focus”, “effective communication”, “problem solving”, “planning and organising”, and “personal responsibility”
‘A broad interpretation is placed on the questions seeking evidence on the application form, so that no candidate is disadvantaged by their career background, for example those in specialist roles.’ (3) Following the conclusion of the CRP process, there was to be a “Final Panel”. This was, as the Tribunal put it (Reasons para. 4.36), “a quality assurance vehicle, taking an overview of the whole process”. In other words, the Panel would examine the results as a whole, checking that proper procedures had been followed and looking for any patterns that might suggest systemic problems. It was not an appeal process, though the Panel had power to revisit decisions in any cases where the review indicated that that was necessary. (4) Applicants disappointed by a decision of the CRP could appeal to an Appeal Panel on the grounds that the decision was either an “abuse of process” or “perverse”: these terms were the subject of formal definitions which we need not set out here (see para. 4.14 of the Tribunal’s Reasons). Although the nomenclature might suggest otherwise, such an appeal fell to be exercised after the review by the Final Panel. 4. The Claimant submitted an application on the prescribed form. He took advice when drafting his application from Detective Chief Superintendent Bearchell, who had been mentoring him and who fully supported his candidature. They both appreciated that the Claimant’s long absence from active duties, and the somewhat limited nature of the work that he had been doing since his return, meant that demonstrating all eight competencies (particularly in the field of investigative work) would not be straightforward; and in some cases he would have to rely on showing that skills which he had demonstrated in his recent work were transferable to different contexts. Part of the advice which DCS Bearchell gave the Claimant was that he should not attempt in drafting his application to refer to experience prior to his dismissal, which would inevitably be many years previously. 5. The Claimant’s application was endorsed by the LRP, though it was initially regarded as “borderline”. 6. The Claimant’s application was one of those considered by the CRP. The panel considering the Claimant’s application comprised three Detective Superintendents and an HR officer. The Chairman of the Panel was Det. Supt. Worker. The procedures prescribed for the CRP in handling an application were not followed to the letter; but in substance each of the three officers believed that the Claimant had not demonstrated all the required competencies, and Det. Supt. Worker made the decision to reject the application. A feedback e-mail to the Claimant dated12 May 2005 gave the views of the panel, with additional comments specifically from the Chairman. The views of the panel read as follows: “Strategic Perspective – evidence re wider issues affecting MPS, no detail of how candidate has contributed. How has this been achieved. Maximising Potential – general example not specific – inform constable how? No evidence of development investigative skills. Respect for Race and Diversity – How was confidentiality respected – what was difficult message. Overall meets standard of competency. Community and Customer Focus - Evidence meets standard. Problem solving – No evidence of systematic approach – risk not evidenced. Not clear overall role in problem solving – links to investigation. Planning and Organisation – Complex investigation? Contingency plans? Milestones? Best Value? – Skills? Personal Responsibility – Complex investigation? Lack of confidence in MPS – what were obstacles? Mistakes? Feedback/criticism? Openness and honesty? Majority of competency absent.” (“Effective communication” is missing in the original.) The Chairman’s comments were: “SP – Although within the SP box the evidence falls short elsewhere in the form is additional evidence. MP – There is no evidence and describes predominantly a process not an example. The one example has no evidence and is singular and lower level. RRD – A powerful/strong evidenced examples as is CCF. Effective Communication – is poorly presented and lacks evidence but my personal knowledge elevates this. PS – Not an investigation and does not describe options. P&O – Again not a ‘complex investigation’
‘The clear view of the CRP – not, the Tribunal finds, motivated by racial or other improper considerations – was that for the important and demanding role of a detective inspector – an immediate appointment to which selection for TOWBAR would automatically entail – relatively recent practical knowledge, skills and significant experience of the traditional detective investigatory role was essential. Such candidates if appointed would be expected on taking the post to advise and lead teams of detectives and others investigating serious incidents of alleged crime. This belief and attitude was clearly entertained by the members of the CRP as the Chairman of their panel expressed in evidence … . They saw the role of the detective as highly specialised requiring leaders with similar skills and honestly considered the Claimant had not demonstrated that he was qualified to an appropriate level. It may be that that attitude was outdated and wrong; but the Tribunal saw no material upon which it could properly infer that a white comparator … putting forward an application in similar terms to that put forward by the Claimant, would not have been similarly rejected by the panel. Indeed, it seemed to the Tribunal that such a comparator would have been rejected, given the importance members of the panel afforded to the need for demonstration of traditional investigatory experience on the part of candidates. Rejection would have followed any application deficient in those aspects highlighted by the CRP irrespective of the race, colour or ethnic origin of the applicant.’
‘I have undertaken a quick review of the evidence supplied by DS Virdi and supplemented on behalf of AC Ghaffur. On the face of the papers I can see nothing wrong with the conclusions of the moderating panel [i.e. the CRP] and thus support the decision already made and communicated to DS Virdi – i.e. that he has failed the process. Having spoken to D. Supt. Taylor in SCD I am aware that DS Virdi intends to formally appeal against the TOWBAR process but that he is also due in the following week to take OSPRE Part 2. On this basis it would be inappropriate for me to examine the detailed processes before the appeal grounds are received.’ 9. The Final Panel met on18 May 2005 . One of the exercises which it carried out as part of its review led it to conclude that it ought to review all the cases in which the CRP had overturned the recommendation of the LRP. That should have meant that it considered the Claimant’s application, but it did not do so because the Panel was told that his application (though he was not identified by name) was “already being reviewed at senior level and was not available to the meeting”. In the event the decision of the CRP was upheld in all the cases considered (which numbered twelve). 10. The Claimant appealed against the decision of the CRP. He used a printed “Appeals Proforma”. Section B of the form, headed “Grounds of Appeal”, provided boxes titled “abuse of process” and “perverse decision”: he ticked both. There was then a box for “Appeal Details”. In this he included a fairly detailed exposition of his case. He dealt in turn with the four particular competencies which, as he read it, the CRP had held not to be demonstrated. He then said this: ‘In conclusion I believe that the CRP assessed my application on a narrow basis thereby excluding my application. The CRP has failed to notice that I have had a period of FOUR years of forced absence from the MPS, I was posted to my current role due to my health conditions. My current duties prohibit evidence within the narrow criteria. The examples given are recent as I was advised to use these rather than historic ones from my career especially in my present rank of thirteen years. Although the CRP were looking for examples in the narrow sense but have failed to recognise that skills of individuals can be broader than that. This present system of selection to specialist posts according to the findings of MORRIS inquiry does not allow candidates to show other skills, experiences and enthusiasm required to be promoted/appointed as in this present TOWBAR application. Fairness appears not to be present. I was disappointed that this process of selection was conducted during the OSPRE Part II process and annoyed that my result was given to my OCU commander a few days before I was to sit the exam whilst my colleagues applying for the same process were informed of the result on 20 May – after the Part II had concluded. The process has shown a degree of victimisation towards myself. Finally the CRP viewed my application on the narrow restrictions whilst my local panel took the opposing broader view.’
‘…The panel comprised its Chair – Commander Susan Wilkinson, who was joined by Detective Chief Superintendent Benjamin, Business Manager David Prebble, Detective Chief Inspector Kevin O’
‘The appeals panel have reviewed the candidate’s application, appeal and outcome of CRP. The appeals panel take the view that the candidate provided generalised evidence in many of the competencies and did not show specifically what he did. The panel agree with the findings of the CRP and the comments against competencies. The candidate has not evidenced achievement of competency for the target rank. In consideration of this appeal the panel took account of the candidate’s evidence and the comments made by the recommending panel. Appeal dismissed.’ 13. In the course (again) of the part of the Reasons dealing with the claim of discrimination, the Tribunal made the following finding about the decision of the Appeal Panel (at para. 7.8 of the Reasons): ‘[The Claimant’s grounds of appeal] were not, in our view, adequately considered by the appeal panel. We were to some extent hampered in our consideration of the appeal panel’s discharge of its responsibilities given that the methodology and processes adopted by the appeal panel, the guidance that the panel had been given and instructions on how it was to operate were not available and no notes of the individual appeal were produced. It seemed to the Tribunal that the appeal panel confined itself to applying the criteria on the same basis as had the CRP, without exploring the matters as contended by the Claimant – not even looking into the substance of his concerns. In the absence of the information mentioned above, the Tribunal cannot be satisfied that their conclusion that the Claimant “provided only generalised evidence in many competencies and did not show what he did” was not wrongly determined. It seemed to the Tribunal that the process was shoddily operated and that it was informed by the same considerations as brought the CRP to its conclusion, namely that only somebody who had undertaken true detective investigatory work in the past was suited for promotion through the TOWBAR procedure. This was made clear to the Tribunal by the evidence of the panel members from whom we heard. Although the Claimant specified a number of issues which caused the Tribunal concern so that in the absence of proof from the Respondent we could have found a case of discrimination established albeit poorly presented, we were satisfied by the Respondent that their rejection of the Claimant’s application was not on the grounds of his race but stemmed from similar considerations from those expressed in more detail above.’
‘A person (‘the discriminator’) discriminates against another person (‘the person victimised’) in any circumstances relevant for the purposes of any provision of this Act if he treats the person victimised less favourably than in those circumstances he treats or would treat other persons, and does so by reason that [the person victimised has done an act of one of the kinds listed at (a)-(d) (“a protected act”)].’ 3. It is now well-established that the phrase “by reason that” (as also “on the ground that” – the two phrases are interchangeable in this field) requires the tribunal to answer the questions “why did the alleged discriminator act as he did? what, consciously or unconsciously, was his reason ?”: see per Lord Nicholls in Chief Constable of West Yorkshire Police v Khan[2001] ICR 1065 , at p. 1072 D-E. As Lord Nicholls points out, that is a subjective question, requiring a consideration of the mental processes (conscious or unconscious) of the decision-taker(s) (see Nagarajan v London Regional Transport[1999] ICR 877 , at p. 884F). To put it another way (but still using terminology employed by Lord Nicholls), the question is “what motivated the alleged discriminator to act as he did?” (though NB that that is not necessarily the same as asking what was his motive). The authorities also establish that victimisation is made out if the prohibited ground is found to have formed any significant part of the putative discriminator’s motivation: it does not have to have been the only, or indeed the main, reason.” ‘A broad interpretation is placed on the questions seeking evidence on the application form, so that no candidate is disadvantaged by their career background, for example those in specialist roles.’ “Strategic Perspective – evidence re wider issues affecting MPS, no detail of how candidate has contributed. How has this been achieved. Maximising Potential – general example not specific – inform constable how? No evidence of development investigative skills. Respect for Race and Diversity – How was confidentiality respected – what was difficult message. Overall meets standard of competency. Community and Customer Focus - Evidence meets standard. Problem solving – No evidence of systematic approach – risk not evidenced. Not clear overall role in problem solving – links to investigation. Planning and Organisation – Complex investigation? Contingency plans? Milestones? Best Value? – Skills? Personal Responsibility – Complex investigation? Lack of confidence in MPS – what were obstacles? Mistakes? Feedback/criticism? Openness and honesty? Majority of competency absent.” “SP – Although within the SP box the evidence falls short elsewhere in the form is additional evidence. MP – There is no evidence and describes predominantly a process not an example. The one example has no evidence and is singular and lower level. RRD – A powerful/strong evidenced examples as is CCF. Effective Communication – is poorly presented and lacks evidence but my personal knowledge elevates this. PS – Not an investigation and does not describe options. P&O – Again not a ‘complex investigation’
“(1) A person ( “the discriminator") discriminates against another person ( “the person victimised") in any circumstances relevant for the purposes of any provision of this Act if he treats the person victimised less favourably than in those circumstances he treats or would treat other persons, and does so by reason that the person victimised has [done an act of one of the kinds listed at (a)-(d), a protected Act]”
“Victimisation 7.9 The victimisation of the Claimant was said to lie in the whole course of his treatment following his decision to apply for admittance to the TOWBAR scheme. The Tribunal has already indicated that it was satisfied that the advice he received from Mr Bearchell and the recommendation of the CRP were not in themselves acts of less favourable treatment and we hold to that view looking at those acts against all of the matters of which Mr Virdi complains. There is no doubt, however, that Mr Virdi was treated differently to somebody who had not done a protected act as a number of witnesses for the Respondent freely admitted. For example, Mr. Tiplady sought the opinion of Mr Roberts of the validity or otherwise of the decision of the CRP not to recommend Mr Virdi for promotion. He did this, he said, because he was fully aware of the history of engagement between Mr Virdi and the Metropolitan Police and he wished to satisfy himself that there would be no ground for further action by the Claimant against the Service. 7.10 The Tribunal has not found the question of victimisation easy to determine and, in arriving at its conclusion, has been influenced by a number of matters not least of which is the fact that there are gaps in the evidence and explanations provided by the Respondent. The Tribunal also bears in mind that discrimination can be unconscious (Nagarajan). In arriving at our conclusion regarding victimisation, we have had particular regard to the following: - The appeal panel members all served with SCD. - SCD was the police division which bore the brunt of the Claimant’s earlier claim resulting in the Metropolitan Police being ordered to pay a very substantial sum of money by way of compensation. - The way in which members were appointed to the various panels was far from clear; for example the Chair of the appeal panel could not recall who had appointed her (although later she admitted in cross-examination that it may well have been Mr Roberts). - The criteria by which the appeal was to be decided were not produced to the Tribunal and the Chair of the panel could not recall exactly what instructions she had received in this regard. - All members of the panel were aware of Mr Virdi’s history. - No notes of the appeal process were made available to the Tribunal. - The Claimant’s main contentions, namely that he had wrongly been advised to withhold evidence of his earlier experience – perhaps most importantly what that earlier experience actually was – and that the CRP had been specifically enjoined to approach its task by taking a broad view of experience of candidates who had been placed in specialist posts, had been ignored – they seem to have received no consideration whatsoever from the panel. 7.11 Coupled with the foregoing, other unique features attended the handling of Mr Virdi’s application. The Respondent had established a final panel whose function was to quality assure the whole process, particularly bearing in mind it was the first time it had been applied to the detective sergeant to detective inspector ranks. The Claimant’s application was not considered by the final panel because it had been taken out of the process for a separate review, at the behest of the Head of Human Resources, Mr Tiplady. He had passed the document to Mr Roberts who, rather than simply report the result of his findings (that the application had been treated unexceptionably), wrote, in addition to Mr Tiplady, to John Yates (SD3) Michael Taylor, the Claimant’s line manager (SCD 3), Charles Phelps (HR5) and Colin Hambledon (HR5) and the man who had been appointed to chair the final review panel. It was the view of the Tribunal that disseminating this material so widely carried with it a significant risk that Mr Roberts’ views would be tantamount to an order and likely come to the knowledge one way or another of those who were later to conduct the appeal (which was heard on2 June 2005 ). 7.12 The evidence produced findings of primary fact, summarised here, which led the Tribunal to draw an inference of discrimination. The Tribunal had been satisfied that in supporting the CRP’s finding regarding the insufficiency of evidence the Appeal Panel was taking a traditional view of the detective’s and detective inspector’s roles, and their evidence so established. That evidence did not persuade us that we were wrong in drawing the inference that a significant cause of the failure to deal thoroughly with the Claimant’s grounds of appeal stemmed from the knowledge of his history. The Tribunal concluded that the Claimant, by reason of the protected act, was treated less favourably than would have been one who had not done the protected acts; there is no doubt in the Tribunal’s view that the appeal panel, at the very least subconsciously, was affected by their knowledge of the Claimant and of the action he had taken. Had this not been the case, the Tribunal believes they would have recognised that the Claimant was contending that the decision of the CRP was perverse set against the guidance which governed or should have governed their approach to his claim and consequently he lost – that is suffered detriment – by losing an opportunity for his application to go forward.”
“The appeal panel members all served with SCD. SCD was the police division which bore the brunt of the Claimant’s earlier claim resulting in the Metropolitan Police being ordered to pay a very substantial sum of money by way of compensation.”
“…the point that the Tribunal was intending to make was plainly that because of the trouble which the Claimant had caused for their own directorate, a panel consisting of members of SCD would find it particularly difficult to put his previous history out of their minds. Since SCD was not in fact the target of the earlier complaints, such a point would be obviously misconceived.”
“Overall, therefore, the remaining bullet points in para. 7.10 identify various deficiencies in the Appeal Panel’s approach to the decision in the Claimant’s case but none that are specifically indicative of victimisation. That does not mean that a conclusion of victimisation was impossible: even ignoring the effect of the Burden of Proof Directive, it may, depending on the particular circumstances, be legitimate to infer discrimination simply from the fact that the decision in question is unreasonable or otherwise hard to account for except on the basis of a discriminatory motivation (particularly where such a motivation is plausible). But that does not seem to us to have been the case here. This is not a case where there was no obvious explanation for the failure of the Claimant’s application. There was clearly, as all concerned realised at the time, a strong argument that on the traditional approach the Claimant could not demonstrate the necessary competencies. The question was whether the exhortation in the guidance to take a broader view should lead to a different outcome in his case. That is inevitably a matter of judgment, and if the Panel had said explicitly that even having regard to that guidance the competencies had not been shown such a conclusion could not possibly have been said to be so surprising or unreasonable as to suggest an illegitimate motivation. Likewise if it had said that DCS Bearchell’s advice to the Claimant made no difference to its assessment. We cannot see how the fact that the Panel failed specifically to make those points in its deliberations or its short reasons changes the position. (b) Paras. 7.9 and 7.11 1. The Tribunal is concerned in these paragraphs with the review point - that is, that because the Claimant’s case was, uniquely, given a special “quick review” by DAC Roberts in order to see whether the CRP had followed proper procedures it did not have the benefit of an equivalent review from the Final Panel – see paras. 11 and 12 above. Since – see para. 23 above – that is not relied on as a free-standing act of victimisation, the question is whether it is capable of being evidence of victimisation on the part of the Appeal Panel. We do not see how it can be. The individuals involved were different. There was no finding that the members of the Appeal Panel even knew of the Roberts review or the consequent exclusion of the Claimant’s case from the review undertaken by the Final Panel. 2. The nearest which the Tribunal gets to making a connection between the review point and decision of the Appeal Panel is its finding at para. 7.11 that the unnecessarily wide circulation given to DAC Roberts’ e-mail of16 May 2005 “carried with it a significant risk that Mr Roberts’ views would be tantamount to an order and likely come to the knowledge one way or another of those who were later to conduct the appeal”
“There was no finding that the members of the Appeal Panel even knew of the Roberts review or the consequent exclusion of the Claimant’s case from the review undertaken by the Final Panel”
“Having thus reviewed the facts relied on by the Tribunal in para. 7.12 of the Reasons, we cannot find that they are capable of justifying the inference that the Panel was to any significant extent influenced in reaching the conclusion that it did by its knowledge of the Claimant’s history. In those circumstances the correct course is not only to allow the appeal but to dismiss the claim. Although this Tribunal is always cautious about differing from an Employment Tribunal on a question of this kind, we do so the less reluctantly in this case because the Tribunal admitted that it had found the question of victimisation difficult: if it had not made the mistake discussed at paras. 25-30 above there is good reason to suppose that it would have reached the same conclusion as we have.”
“Powers of Appeal Tribunal. 35. (1) For the purpose of disposing of an appeal, the Appeal Tribunal may – (a) exercise any of the powers of the body or officer from whom the appeal was brought, or (b) remit the case to that body or officer.” (a) exercise any of the powers of the body or officer from whom the appeal was brought, or (b) remit the case to that body or officer.”
“Unless no Industrial Tribunal, properly directing itself, could have come to the conclusion that the appellant was not unfairly dismissed, the EAT should have remitted the case to the Industrial Tribunal.”