“‘worker’ means an individual who has entered into or works under (or, where the employment has ceased, worked under) - (a) a contract of employment; or (b) any other contract, whether express or implied and (if it is express) whether oral or in writing, whereby the individual undertakes to do or perform personally any work or services for another party to the contract whose status is not by virtue of the contract that of a client or customer of any profession or business undertaking carried on by the individual.”
“The reality, therefore, in this case is that no one seriously expected any of the valeters to provide a substitute or, indeed, to refuse the work that they were offered from day to day.”
“It is notable in this case that the clauses permitting substitution…were not introduced until 2007, many years after Mr Huntingdon, for example…first started with the respondent. As will appear below, I find it difficult to accept that these new clauses reflected the reality of what was agreed between the valeters and the respondent.”
“I am satisfied that the claimants are required to provide personal service under their agreements with the respondent notwithstanding the substitution clause that was introduced in 2007. I do not find that this clause reflects what was actually agreed between the parties, which was that the claimants would show up each day to do work.”
“The case turns upon whether the individual applicants had undertaken to do the work specified in the contract personally.”
“Against that background each of the tribunals was in my judgment entitled to find that there was a “mutuality of obligation” (Roberts) or “a personal provision of services” (Wright) At paragraph 26: “In my judgment, the intention of the parties when the contract were made involved, in each case, an obligation on the applicants to do the work personally.”