“The application made by the applicant, a copy of their decision thereon as notified to the applicant and of all statements, declarations, notices, undertakings, comments, transcripts, particulars or reports furnished, given or sent under this agreement either by the applicant or any person acting for him to MIB or by MIB to the applicant or person so acting.”
“It is important to stress that the procedure established must guarantee that, both in dealings with the MIB and before the arbitrator, victims are made aware of any matter that might be used against them and have an opportunity to submit their comments thereon.”
“It cannot be right that there will be a case for Francovich damages (based upon supposedly inadequate transposition of the terms of the Second Motor Insurance Directive) every time a claim is treated unfairly or in a way which falls short of the Directive’s aspirations (as interpreted, for example in the Evans case).”
“‘… fails to draw a distinction between a possibly erroneous failure to carry out a compliant procedure and a non-compliant procedure.’”
“On the present facts I find it difficult to envisage exactly what the Secretary of State was supposed to have put in place in order to achieve the guarantee for which Mr Seabrook contends. How could the system and structures be designed so as to avoid the unfairness here relied upon? When I asked Mr Seabrook this question in argument, the only suggestion he made is that bundles of documents supplied to applicants should be properly indexed. While it is clearly desirable as a matter of good practice, the point rather lacked conviction.”