"The crucial initial question is whether the contract between Mr Pilbrow and the firm under which the firm was suing for its fees was a contract to provide legal services or a contract to provide legal services by a solicitor. The fact that he was under the impression that Miss Lee-Haswell was a solicitor and that she did not know this, is entirely attributable to the firm, the way its receptionist acted and the firm’s failure to send an appropriate client care letter. The firm must take responsibility for this. In my judgment, in the circumstances of the present case the initial contract was one to provide legal services by a solicitor. The firm did not perform that contract at all. No legal services were provided by any solicitor. Not until all the legal services had been performed did Mr Pilbrow know that the provider was not a solicitor." "
"Having reached the conclusion that the defendant’s evidence as to the date of the acquisition cannot be accepted, and having rejected Mr Alan’s evidence on other points, and having regard to the lack of documentary evidence, I am unable to place reliance on the other parts of his evidence relating to the same transaction which I am asked to accept as discharging the onus placed on the defendant by theLimitation Act 1980, section 4 . In my judgment, it has not been shown on a balance of probabilities that the error as to date is a matter which is properly treated as just an isolated mistake, or that, despite the mistake, Mr Alan had no doubt that the Cheriff Galleries had title to the candelabra to sell to him. Accordingly I find that the defendant has not discharged the onus of showing that its acquisition was a purchase in good faith for the purpose ofsection 4 of the Limitation Act 1980 and that the defence must likewise fail."