Mr D Afonso and Others v Twenty-Four Seven Recruitment Services Ltd and Others: 1400846/2015 and Others

EMPLOYMENT TRIBUNALS
Case No 1400846/2015
Dario Afonso and OthersClaimant(1) Twenty-Four Seven Recruitment Services Limited (2) Tempay Limited (3) Wincanton Holdings Limited (4) Wincanton Group Limited (5) Wincanton Plc (6) DHL Management Services LimitedRespondent
Employment Judge MulvaneyMiss K Loraine (instructed by Counsel) for claimantDate 22 December 2020

JUDGMENT

[1]The claims against Wincanton Holdings Limited and Wincanton Plc, the 3rd and 5th respondents, are dismissed.[2]It was conceded that there was a transfer of an undertaking as defined in the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) from Twenty-Four Seven Recruitment Services Limited to Tempay Ltd in April 2013 and the Tribunal so found.[3]It was further conceded that there was a transfer of an undertaking as defined under TUPE from Tempay Ltd to Twenty-Four Seven Recruitment Services Limited on the 27 March 2016 and the Tribunal so found.[4]The contracts of employment provided by The Best Connection to the claimants did not comply with Regulation 10(1)(a) of the Agency Workers Regulations 2010 (AWR).[5]The contracts of employment provided by Twenty-Four Seven Recruitment Services Limited to the claimants did not comply with Regulation 10(1)(a) AWR.[6]The contracts of employment provided by Tempay Limited to the claimants did not comply with Regulation 10(1)(a) (AWR).

REASONS

[1]This preliminary hearing was listed to determine three preliminary issues which were as follows: 1.1. Which Wincanton entity is the correct respondent? 1.2. Did the claimants’ contracts of employment transfer from Twenty-Four Seven Recruitment Services Ltd (TFS) to Tempay Ltd (Tempay) in or around April 2013? 1.3. Did any of the relevant employment contracts comply with Regulation 10 AWR in respect of the written terms and conditions specified in Regulation 10(1)(a)(i-vi)?[2]At the hearing there was no challenge to the Wincanton respondents’ contention that Wincanton Group Ltd was the correct respondent from amongst the three Wincanton respondents, being the contracting party providing warehousing services to Marks and Spencer Plc and contracting with The Best Connection (TBC) and TFS for the supply of staff. Documentation in the bundle at 27A and 55A and 148A supported that assertion and I concluded that Wincanton Holdings Ltd and Wincanton plc should be dismissed from the proceedings.[3]It was conceded by the first and second respondents that there had been a relevant transfer under TUPE from TFS to Tempay in April 2013 and a further transfer under TUPE from Tempay to TFS on the 27 March 2016 and I so found.[4]The remaining issue for determination at the Preliminary Hearing was the issue of compliance with Regulation 10 AWR as set out at para. 1.3 above.[5]The claimants had not provided witness statements for the Preliminary Hearing in accordance with the Directions given at the Case Management Hearing. Five witness statements had been provided to the respondents two months late, on the afternoon of the day before the Preliminary Hearing. There was objection from the respondents to the evidence being admitted at the Preliminary Hearing. The claimant’s representative indicated that the issue as to the compliance or otherwise of the claimants’ contracts with Regulation 10 AWR was a matter of fact based on the documentation and that she would not be relying on the witness evidence in relation to that issue. In the light of that, it was agreed that no witness evidence would be heard and the witnesses were released.

Background

[6]The claimants’ claims arise from their employment as agency workers. They were supplied by recruitment agencies to work principally at the South Marston Marks and Spencer Depot in Swindon. The hirer was Wincanton Group Limited (Wincanton) until 3 January 2015 when DHL Management Services Ltd (DHL) took over the contract.[7]There are now 191 claimants in this multiple claim. The employment commencement dates of those claimants vary so the contracts under which they were working at any time will also vary. For the sake of simplicity no distinction is made between the claimants at this stage and the generic reference to ‘claimants’ should be taken to refer to the claimants who were in employment under the contract under discussion at the relevant time.[8]The claimants’ complaints relate to the alleged failure to pay the claimants at the same rate as permanent employees of Wincanton and subsequently DHL under Regulation 5 AWR and to a detrimental variation made to their contractual terms relating to overtime pay following the TUPE transfer from TBC to TFS.[9]The claimants were initially engaged by The Best Connection (TBC) recruitment agency as agency workers by TBC under a contract for services (not a contract of employment). At various dates between December 2011 and July 2012 the claimants entered into contracts of employment with TBC which purported to comply with Regulation 10 AWR (The TBC Contracts). Whether those contracts employment complied with regulation 10 AWR is in dispute between the parties.[10]In September 2012 the claimants’ employment transferred under TUPE from TBC to TFS. They entered into new contracts of employment with TFS which also purported to comply with Regulation 10 AWR (the TFS Contracts). Whether they did so comply is a matter of dispute between the parties.[11]The claimants then transferred under TUPE from TFS to Tempay in April 2013. The claimants signed new contracts of employment with Tempay in April 2013 which also purported to comply with Regulation 10 AWR (The Tempay Contracts). Whether they did so comply is a matter of dispute between the parties.[12]The status of the TFS and the Tempay contracts is also in dispute between the parties because the claimants contend that, as there was a TUPE transfer between TBC and TFS and between TFS and Tempay, the TBC Contracts would have continued unaffected by the transfers. The issue of the impact of any transfer on the claimants’ contracts was not a matter for determination at this Preliminary Hearing.[13]The claimants transferred back from Tempay to TFS under TUPE on 27 March 2016.[14]Tempay went into members’ voluntary liquidation (not insolvency for the purposes of TUPE) on 19 May 2016 but remains a party to these proceedings via the liquidators.[15]There are therefore three principal groups of employment contract for the tribunal to consider at this preliminary hearing, namely: The TBC Contracts The TFS Contracts, and The Tempay Contracts.[16]In the bundle there were a number of different copies of the TBC contract and of the Tempay contract. However it was accepted by the parties that the variations between the copies of the TBC contracts and between the copies of the Tempay contracts did not affect the specific terms which had to be considered at this Preliminary Hearing. For the purposes of this judgment I will be referring to: the TBC Contract at pages 42 – 48; the TFS Contract (of which there was only one version in the bundle) at pages 152 -160; and the Tempay Contract at pages 208 – 215. TBC Contract[17]The TBC contract (42-48) is headed ‘Terms and Conditions of Employment for Temporary Employees’. It states in the preamble: “This document sets out particulars of your employment which are required to be given to you in terms of the Employment Rights Act 1996 (“The Act”). This document, together with such Assignment Details Report as issued to you, constitutes your contract of employment. You are also referred to the Company’s Temporary Employee Handbook (a copy can be accessed via the Company’s website) which contains additional relevant information.”[18]The relevant clauses of the TBC contract are set out below:[19]In the definitions section at the start of the contract, under “Client” the contract states “The customer organisation to whom you are assigned to work”.[20]Clause 1 of the contract, under the heading ‘Job Title and Duties’ provides: “You are employed by the company in the capacity of a temporary employee and you will be offered assignment in the following job categories as identified by a “√”.”[21]Beneath that wording there is a list containing 33 different categories of job. None of the job categories had a tick against them in the contract at pages 42 – 48 and neither did any of the other TBC contracts contained in the bundle. The categories of job listed varied from bricklayer to VDU operator to LGV driver. I found that the TBC contracts did not provide a specific job description for individual employees.[22]Clause 1.1 of the contract provides: “In carrying out that work you agree to work under the supervision, direction, and control of the Client where you are assigned…… “. The Tempay contract in its reference to the client and to the assignment does not include a work location.[23]Clause 4 of the contract under the heading ‘Remuneration’ provides: “4.1 Whilst on assignment you will be paid for hours worked even if the client does not pay the company. 4.2 Your rates of pay will at all times be no less than the national minimum wage (NMW) currently in force per hour worked. Rates of pay may differ for each assignment and you will be notified in advance, including any relevant overtime rates. 4.3 …… 4.4 You will be entitled to receive a minimum amount of pay in respect of any calendar week when there is no Assignment available to you and you are able to demonstrate that you remain available to work for the Company. The minimum amount of pay will be calculated by reference to the 12 weeks immediately preceding the end of the previous assignment where the assignment lasted for longer than 2 weeks or during the assignment where the assignment lasted for 12 or fewer weeks. 4.5 The minimum amount of pay will be at least 50% of assignment pay based at the highest pay rate and hours worked in the course of the previous 12 weeks and not below the NMW.” Although there is a reference to the National Minimum Wage in the TBC contract there is no indication of what that is or of how it can be ascertained.[24]Clause 5 of the contract under the heading ‘Hours of Work’ provides: “5.1 The company will at all times during the currency of this contract, use its reasonable endeavours to allocate you to suitable assignments and as a minimum, the company guarantees (without prejudice to the Company’s rights under clause 8) that you will be offered at least 336 hours of work on Assignment over the course of any full 12-month period (commencing on the start date of your employment) paid at a rate at least equivalent to the NMW currently in force. ….. 5.3 Your employment with the Company entitles you to “Pay between Assignments” in accordance with Regulation 10 Agency Workers Regulations 2010, the details of which are contained in clause 6 below. ….. 5.6 You have confirmed you will be available to work up to a maximum of 72 hours per week on Assignment and not less than one hour per week. However, assigned hours of work will vary according to the requirements of the Company’s clients and will be notified to you in the relevant Assignment letter. 5.7 You agree to work hours which exceed the maximum average weekly working time limit of 48 hours imposed by the Working Time Regulations 1998. You may withdraw your agreement on giving to the Company three months’ prior written notice.”[25]No copy of the TBC Employee Handbook was included in the bundle so I could not determine whether it contained any information relevant to Regulation 10(1)(a) AWR.[26]There was a sample TBC Assignment Details form for “A Person” at page 139 of the bundle. The sample Assignment Details form was a form which included spaces for the following information: “Likely duration of Assignment”; “The type of work”; “Location of Work”; “Hours of work”; “The experience, qualifications, and any authorisation necessary or required by law or a professional body”; “Rate of remuneration”.[27]The sample Assignment Details form had been completed with the following information against those fields: “Likely duration of Assignment: As advised. The type of work: Warehouse 02 NDC AM CORE. Hours of work: As advised. The experience, qualifications, and any authorisation necessary or required by law or a professional body: Left blank Location of Work: 42 – 44 Commercial Road, Swindon, Wiltshire, SN1 5NB Rate of remuneration: Pay Normal £6.08; Pay OT1 £9.12; Pay OT2 £9.12; OT1 Paid after 37.5 hours; OT2 Paid Bank Holidays, Regulation 10 Contracts you are guaranteed a minimum of one shift per week”.[28]The contract preamble (p42) stated that any Assignment Details Reports issued formed part of the employee’s contract of employment, and the sample Assignment Details form included in the bundle suggested that the form was a key document for the purposes of the Regulation 10(1)(a) AWR information.[29]Included in the bundle were completed Assignment Details forms for Joaquim Mendonca (pages 40, 75 and 82) and for Cosme Alves, claimants in these proceedings. The completed Assignment Details forms for these two individuals contained essentially the same details as are shown in the sample Assignment Details form at page 139 and set out above. In the Assignment Details form, the ‘Location of work’ address is different, being “Stirling Road, South Marston Industrial Estate, Swindon, Wiltshire SN3 4TT” but the ‘type of work’ is the same: “Warehouse 02 NDC AM CORE”, ‘hours of work’ is the same: “As Advised” and the ‘Rate of remuneration’ is set out in the same way as in the sample assignment form but without the reference to Regulation 10 Contracts in the sample which provided: “Regulation 10 Contracts you are guaranteed a minimum of one shift per week” .[30]The Assignment Details forms for Mr Mendonca are dated 19/8/2011, 4/1/2012 and 13/4/2012. The Assignment Details form for Mr Alves is dated the 13/4/2012. It may be that new Assignment Details forms were provided when the rate of remuneration changed as appears to be reflected in Mr Mendonca’s assignment forms. I would have expected that the Assignment Details forms dated the 13/4/2012 to reflect the increase in the NMW introduced on the 1 April 2012. However Mr Alves’ assignment form dated 13/4/2012 shows a remuneration rate of £6.08, which was not the NMW rate applicable at that date, which had been increased to £6.19 on the 1/4/2012.[31]Whether such completed Assignment Details forms were provided to Mr Mendonca, Mr Alves and all other claimants employed under the TBC contract in respect of their work for the hirer, Wincanton; and if so when they were provided are evidential matters on which I can make no finding. Clearly the information contained in the example Assignment Details forms included in the bundle is germane to the question of compliance with Regulation 10(1)(a) AWR. The TFS and Tempay Contracts[32]A comparison of The TFS contract at p 152 – 160 and the Tempay contract at 208 – 215 of the Bundle shows that, although the clause numbers are different in some cases (as I have indicated below), the relevant terms are identical, save where reference is made to the name of the employer. The quotes that I have produced below therefore apply to both the TFS and the Tempay contracts.[33]The contracts are headed “Temporary Workers Contract of Employment (Regulation 10)”. They provide in the preamble: “In accordance with section 1 of the Employment Rights Act 1996 and the Conduct of Employment Agencies and Employment Regulations 2003 (Statutory Instrument Number 3319) made pursuant to the Employment Agencies Act 1973 and in compliance with the Agency Workers Regulations 2010, the conditions below together with the details of your Assignment as contained in your assignment schedule(s) from time to time and the sections in the Employee on Assignment Handbook (which are expressly identified in that Handbook as having contractual effect) contain details of your terms and conditions of employment.”[34]In the Definitions sections: “Assignment” is defined as: “a placement or placements whereby the Employee is assigned or seconded to the Client to work in the capacity or capacities referred to within the Assignment details”. “Client” is defined as: “any client of (TFS/Tempay) to whom the Employee is assigned or seconded to work from time to time”. “Daily pay” is defined as: “subject to paragraph 8 below, the amount of basic wages or salary payable to the Employee for any day calculated as the hourly rate, as notified to the Employee prior to the commencement of the Assignment and/or as varied during the Assignment or at any other time (provided always that such variation shall be notified to the Employee in writing) multiplied by the number of hours worked that day.”[35]Clause 4 of the contracts provides: “(TFS/Tempay) will endeavour at all times during the currency of this contract to allocate the Employee to suitable Assignments and, as a minimum, guarantees to the employee that they will be offered at least 336 hours of work on Assignment with a Client or Clients through (TFS/Tempay) over the course of any for 12 month period commencing on the commencement date of the Employee’s first Assignment at a rate of pay at least equivalent to the then current National Minimum Wage. For the avoidance of doubt there is no entitlement to any particular number of hours on Assignment in any period less than 12 months.”[36]Clause six of the contracts provides: “(TFS/Tempay) will inform the Employee of the likely duration of each Assignment. In offering an Assignment to the Employee, (TFS/Tempay) will also take into consideration: (i) the Employee’s suitability and/or skills appropriate to the Assignment; (ii)The type and nature of the work; (iii)The industry sector; (iv)The location; and (v)The pay, hours and duration and the start date of the Assignment”.[37]Clause 7 of the contracts provides: “The hours of work likely to be involved for each Assignment (but which are not guaranteed in respect of that Assignment) will be as notified to the Employee prior to the commencement of the Assignment”.[38]Clause 8 of the contracts provides: “The Employee will be entitled to receive total gross payments in respect of each day worked (comprised of pay and expenses where appropriate) payable weekly in arrears by BACS transfer to the Employee’s bank or building society account”.[39]Clause 16 of the TFS contract (clause 15 of the Tempay contract) provides: “The Employee acknowledges and confirms that he/she may be required to work at any location in accordance with the requirements of each Assignment or as specified by TFS/Tempay. The Employee has no permanent place of work.”[40]Clause 42 of the TFS contract (clause 41 of the Tempay contract) contains an opt out clause under the Working Time Regulations 1998 and states that: “by signing this contract the Employee hereby opts-out of the said working week limit and agrees to give no less than three months’ written notice of his/her intention to opt-in to the protection of the Regulations thereafter in accordance with the provisions of the Regulations”.[41]At the end of the contracts under the heading Regulation 10 of the AWR the contracts contain the following provisions (these are numbered 42 to 47 in the Tempay contract but are otherwise identical to those in the TFS contract): “43. Paragraphs 44 to 49 below will apply to this contract with effect from the start of the week following the week when the Employee has completed the qualifying period as set out and defined in Regulation 7 of the AWR.[44]Without prejudice to paragraph 16 above, the Employee may be expected to work at the following location or locations initially at ___________(In the TFS and Tempay contracts in the bundle (at p159 and 215) ‘Wincanton, Swindon’ has been added here in manuscript) and thereafter in accordance with paragraph 16 above.[45]The Employee’s expected hours of work on each assignment are:- any 5 days out of 7.[46]The maximum number of hours of work which the Employee may be required to work each week during any Assignment are 48 unless the employee has provided a valid opt out from the working week limit pursuant to the Working Time Regulations 1998 and wishes to work extra hours.[47]Subject to the minimum hours guarantee referred to at paragraph 4 above, the minimum number of hours of work per week that may be offered to the employee during any assignment is:- 7 hours.[48]The nature of the work which the Employee may expect to be offered during the currency of this contract and any relevant requirements relating to qualifications or experience are:- the duties of a general warehouse operative. There are no specific requirements in relation to qualifications and experience.” 42. There was no sample Assignment Schedule, as referred to in the Preamble, contained in the bundle, nor any actual Assignment Schedules for individuals engaged under the TFS contract. An ‘Employee on Assignment Handbook’ dated February 2013 was included in the Tribunal bundle at page 162. It did not contain any information relevant to the matters with which this hearing was concerned.43. A number of Assignment Details forms were included in the bundle for claimants engaged under the Tempay contract. I have taken as an example the one at p216. It was for Rosario Siqueira and was dated 24 April 2013. The relevant parts of the form provided as follows: “Likely Duration of the Assignment: To be reviewed in 12 months The type of work: Warehouse Operative Location of Work: Initially M and S Swindon Hours of Work: Any 5 out of 7 days/nights as required Actual Rate of Pay: [£] per hour. As per pay scale” Other Tempay Assignment Details forms included in the bundle were completed in the same way for other claimants.44. In addition, included in the bundle were two documents which set out applicable pay scales effective from October 2013 (page 307) and from October 2014 (page 334). These set out the actual hourly rates of standard and overtime pay applicable to the Warehouse Op role for different shifts: days, lates, nights, adhoc days, adhoc lates, adhoc nights. The two such documents included in the bundle were signed in the name of: Sacrafamilia DeSouza, a claimant in this case, and from that it may be deduced that the intention was that each employee be provided with a pay scale document as referenced in the Assignment Details form.45. If Assignment Details forms, completed in the same way as those that were included in the bundle, were provided to the claimants and were accompanied by an appropriate pay scale document, this would have provided additional pay related information under the Tempay contract. Whether such completed assignment forms and pay scale documents were provided to all claimants employed under the Tempay contract in respect of their work for the hirer, Wincanton, and if so when they were provided are evidential matters on which I can make no finding. Clearly the information contained in that combination of documents is germane to the question of compliance with Regulation 10(1)(a) AWR. Conclusions46. The issue to be determined is whether the three types of contract summarised above comply with the requirements of Regulation 10(1)(a)(i) – (vi) AWR, with the consequence that the claimants would not be entitled to pay parity with the hirer’s own employees under regulation 5 AWR. The Law47. The AWR give agency workers the entitlement to the same, or no less favourable, treatment for basic employment and working conditions, if they complete a qualifying period of 12 weeks in a particular job. Regulation 10 AWR is the regulation which reflects what is known as the Swedish Derogation from the AWR, which provides an exception to the protection afforded by the AWR. If an agency worker is engaged under a permanent contract of employment by the Temporary Work Agency which provides for him/her to be paid between assignments, he/she is excluded from the entitlement to pay parity under Regulation 5. 48. Regulation 10(1)(a) AWR provides: (1) To the extent to which it relates to pay, regulation 5 does not have effect in relation to an agency worker who has a permanent contract of employment with a temporary work agency if – a. The contract of employment was entered into before the beginning of the first assignment under that contract and includes terms and conditions in writing relating to i. The minimum scale or rate of remuneration or the method of calculating remuneration, ii. The location or locations where the agency worker may be expected to work, iii. The expected hours of work during any assignment, iv. The maximum number of hours of work that the agency worker may be required to work each week during any assignment, v. The minimum number of hours per week that may be offered to the agency worker during any assignment provided that it is a minimum of at least one hour, and vi. The nature of the work that the agency worker may expect to be offered including any relevant requirements relating to qualifications or experience.

The Law

[49]It was not argued by the claimants that the contracts did not comply with Regulation 10(1)(b) AWR which requires that ‘the contract of employment contains a statement that the effect of entering into it is that the employee does not, during the currency of the contract, have any entitlement to the rights conferred by regulation 5 insofar as they relate to pay.’ All three contracts, TBS, TFS and Tempay contained a clause complying with that provision.[50]It was contended on behalf of the claimants that the Regulation 10(1)(a) AWR requirements have to be interpreted strictly. Any ambiguity in the contractual wording should be resolved in favour of the employee. I concluded that as the purpose of the AWR is to protect agency workers, the interpretation of the requirements that provide an exception to the Regulation 5 protection should be construed with the overall purpose of the AWR in mind. I concluded that the onus was on the respondent to establish compliance with the Regulation 10 requirements and this was particularly relevant to my conclusions on the contribution of the Assignment Details forms to the contractual position.[51]I have considered the provisions of each contract in turn against the requirements contained in Regulation 10(1)(a) AWR. In doing so I am conscious of the fact that a failure against any one of the requirements is enough to invalidate the regulation 10 exemption as regards that contract. However I concluded that it was worth considering each requirement as this is an area of law on which there has been little guidance from case law as yet and if my interpretation is challenged on one point, then it may be useful to have set out my interpretation on others. The TBC Contract Remuneration: Regulation 10(1)(a)(i) AWR[52]The Regulation 10(1)(a) requirement relating to pay is that the contract must include: terms and conditions in writing relating to the minimum scale or rate of remuneration or the method of calculating remuneration.[53]The TBC contract provided in respect of remuneration:[54]“Your rates of pay will at all times be no less than the national minimum wage (NMW) currently in force per hour worked. Rates of pay may differ for each assignment and you will be notified in advance, including any relevant overtime rates.”[55]It was contended by the claimants that this information did not comply with the requirement of Regulation 10(1)(a)(i) AWR. The reference to the National Minimum Wage without details of the actual pay rate does not provide the agency worker with the necessary information under the regulation, or enable the worker to calculate his/her pay.[56]It was submitted by the respondents that the remuneration clause in the contract did comply with the Regulation 10(1)(a)(i) requirement. It was contended that the statutory wording provides three options to meet the remuneration term requirement: the minimum scale of remuneration; the rate of remuneration; the method of calculating remuneration. It was submitted that the TBC term provided both a minimum rate of remuneration and a method of calculating remuneration. They submitted that the reference to the National Minimum Wage was an acceptable and well known statutory construct, details of which were easily available. It would be unsustainable to expect the employer to update the contracts every time the National Minimum Wage was changed. The respondents contended that the wording of Regulation 10(1)(a) AWR, particularly that there be terms and conditions “relating to” remuneration, work location etc., meant that there was no need to specify precisely the amount of pay as contended by the claimant.[57]Applying the natural meaning of the words in the Regulations, I concluded that the TBC contractual wording at clause 4.2 did not comply with the 10(1)(a)(i) AWR requirement. The term ‘relating to’ does not obviate the need for clarity of terms. It is an introductory term which encompasses the list of different subject areas to be covered within the written contract. If those words were intended to allow general and imprecise terminology within those subject areas, the protection afforded by regulation 10 would be severely undermined.[58]Rather than there being three options for employers to comply with the requirement in respect of a remuneration term, I concluded that there were only two: firstly, the minimum scale or rate of remuneration, which requires either a fixed rate (for example £260 per week) or a sliding scale of remuneration depending on variables, for example types of shift worked, overtime etc.; or, secondly, a method of calculating remuneration. An ordinary interpretation of ‘a method of calculating remuneration’ must require the provision of sufficient information to enable the employee to arrive at a figure, for example overtime might be paid at 1.5 times the hourly rate and be payable for weekend working. A worker whose hours included weekends could then work out his/her actual pay if provided with the hourly rate; any variation to that rate and his/her hours of work.[59]Although the National Minimum Wage as set by the Government from time to time does provide a reference point for a scale of remuneration, depending on the age of the worker, the phrase ‘National Minimum Wage’ is not itself a scale or rate of remuneration. A scale or rate of remuneration or a method of calculating remuneration requires figures to be provided which enable the agency worker to know with certainty what the minimum amount of pay is that they will receive.[60]Agency workers are often vulnerable workers whose first language may not be English. It would not be acceptable to require them to discover from an external source what their actual rate of pay will be, so that they are then in a position to calculate it by reference to their hours worked. Although the hourly rate of pay to which the National Minimum Wage applies changes on an annual basis and sometimes more frequently, I do not consider that the provision of a new Assignment form to agency workers by their employers to coincide with that change is an unsustainable or unreasonable expectation.[61]The sample TBC Assignment Details form at page139 and the completed Assignment Details forms for the individual employees at pages 40, 75, 82 and 83 include the specific Rate of Remuneration which applied, giving figures for the standard rate of pay and for overtime rates. The fact that these further details were included in sample Assignment Details forms and in actual Assignment Details forms lends further weight to my conclusion that the wording in the main body of the contract, which referred to workers being notified in advance of assignments, of rates of pay specific to that assignment, was not sufficient on its own to meet the regulation 10(1)(a)(i) AWR requirement.[62]Were it to be established that TBC Assignment Details forms were provided before the beginning of their first assignment to all the relevant claimants in this case, completed with the information shown in the examples in the bundle, my conclusion would be that the TBC contracts met the regulation 10(1)(a)(i) AWR requirement relating to remuneration. I am satisfied that the preamble to the TBC contract makes clear that the Assignment Details Report forms part of the employee’s contract of employment.[63]However, whether completed Assignment Details forms were provided to all claimants at the relevant time is an evidential matter on which I can make no finding. On the basis of the contractual documentation before me I concluded that the TBC contractual documentation without the accompanying completed Assignment Details forms did not meet the regulation 10(1)(a)(i) AWR requirement. In combination with the Assignment Details form completed as shown in the examples in the bundle, I concluded that it would have met the reg 10(1)(a)(i) requirement. Location: Regulation 10(1)(a)(ii) AWR[64]Regulation 10(1)(a)(ii) AWR requires a term or condition in writing relating to the location or locations where the agency worker may be expected to work. The TBC main contract document does not specify a location. The definitions section at the beginning of the contract provides in respect of ‘Client’ ‘The customer organisation to whom you are assigned to work’, but even a client name, had it been provided, would not necessarily provide a work location.[65]Work location is detailed in the sample Assignment Details form at p139, and in the completed Assignment Details forms for the individual employees included in the bundle at pages 40, 75, 82 and 83.[66]Were it to be established that TBC Assignment Details forms were provided to all the relevant claimants in this case at the relevant time, completed with location information as shown in the examples in the bundle, my conclusion would be that the TBC contracts met the regulation 10(1)(a) AWR requirement relating to work location. I am satisfied that the preamble to the TBC contract makes clear that the Assignment Details Report forms part of the employee’s contract of employment.[67]However, whether completed assignment forms were provided to all claimants is an evidential matter on which I can make no finding. On the basis of the contractual documentation before me I concluded that the TBC contract without the accompanying completed Assignment Details form did not meet the regulation 10(1)(a)(ii) AWR requirement. In combination with the Assignment Details form completed as shown in the examples in the bundle, I concluded that it would have met the reg10(1)(a)(ii) requirement. Expected hours of work during any assignment: Regulation 10(1)(a)(iii) AWR[68]The respondents referred to the wording of clause 5.6 which states: “You have confirmed you will be available to work up to a maximum of 72 hours per week on Assignment and not less than one hour per week. However, assigned hours of work will vary according to the requirements of the Company’s clients and will be notified to you in the relevant Assignment letter”. They contended that this together with the Assignment Details form complied with the requirement for a term relating to expected hours of work during any assignment. The sample Assignment Details form and example Assignment Details forms for the individual employees provided only ‘As advised’ against ‘Hours of Work’.[69]I was not satisfied that providing the maximum and minimum hours for which the worker will be available to work meets the requirement under Regulation 10(1)(a)(iii) AWR for a term relating to the expected hours of work during any assignment. Taking the ordinary meaning of the words, the expected hours of work must be those which it is anticipated that the worker will actually work during any assignment (which will not necessarily be the same as the hours of work for which the employee is available). Neither the contract nor the Assignment Details form provides this information and therefore I concluded that the TBC contract does not comply with Regulation 10(1)(a)(iii) AWR. Maximum and minimum number of hours of work: Regulation 10(1)(a)(iv) and (v) AWR[70]The respondents contended that clause 5.6 set out above meets the requirement under Regulation 10(1)(a)(iv) and (v) AWR for a term that relates to the maximum and minimum number of hours of work that the agency worker may be required to work each week during any assignment. The claimants’ representative submitted that clause 5.6 only referred to the claimants’ availability for work and not to the maximum or minimum that they may be required by the employer to work.[71]Whilst it might be assumed that the maximum and minimum hours of availability for work of the worker would also be the same maximum and minimum figures for which they might be required to work, I concluded that without this being specifically stated, the term did not comply with the Regulation 10(1)(a)(iv) and (v) AWR requirement. The requirement is clear and the wording of the contract should not leave room for doubt. In circumstances where a worker is being excluded from the general protection afforded to agency workers under the Regulations, the requirements must be strictly applied, and where the term is ambiguous that ambiguity must be construed against the employer who has drafted the contract. I concluded that the contract did not include terms relating to the minimum and maximum number of hours that the agency worker might be required to work.[72]Although the sample Assignment Details form included the wording “ Reg 10 contracts are guaranteed a minimum of 1 shift per week”, this wording was not included on the individual Assignment Details forms and so those forms make no difference to my finding. Nature of the work: Regulation 10(1)(a)(vi) AWR[73]The requirement under Regulation10 AWR is for a term relating to the nature of the work that the agency worker may expect to be offered including any relevant requirements relating to qualifications or experience. The TBC contract included a list which showed a number of different categories of work against which a tick was supposed to have been made. No tick had been made against any of the work categories in any of the contracts included in the bundle. It was contended on behalf of the respondents that the wording of 10(1)(a)(vi) AWR ‘the nature of the work the agency worker may expect to be offered’ allows for a range of types of work to be listed, with no advance indication given of the particular work to be offered until the assignment is confirmed.[74]I concluded that the wording of clause 1 of the TBC contract which provided that one of the work categories would be ticked but against which no tick was made did not meet the requirements of Regulation 10(1)(a)(vi) AWR. The categories of work listed were very diverse, some of which would have required qualifications and/or experience and some of which would not. Giving the words of the statute their ordinary meaning I concluded that the worker would expect to know from his contract the nature of the work he is going to be offered with more specificity than is provided by a list of 33 potential job types.[75]The TBC sample Assignment Details form includes an entry under details of the Type of Work, stating “Warehouse 02 NDC AM CORE” (p139). The same information is included in the example Assignment Details forms for the two individual employees. Whether that accurately or sufficiently describes the nature of the work done by those individuals (it is submitted on behalf of the claimant that it does not) and whether Assignment Details forms completed with the nature of the work were provided to all the claimants before the start of their first assignment are evidential matters on which I am unable to make a finding.[76]On the basis of the contractual documentation before me I concluded that the respondent had not established that the TBC contract met the regulation 10(1)(a)(vi) AWR requirement. I concluded that if the entry for Type of Work in the Assignment Details form was accurate and provided at the relevant time, then the contract in combination with the Assignment Details form would have met the regulation 10(1)(a)(vi) AWR requirement. Summary of conclusions on TBC contract[77]It is clear that agency workers’ contracts lend themselves to a two part contract, a main contract including general terms of contract between the agency and the worker and an assignment schedule which would include the specific terms relevant to the work being carried out for a particular hirer.[78]It appears from the completed Assignment Details forms for the two individuals contained in the bundle at pages 40, 75, 82 and 83 that information was provided in these cases detailing rates of pay, location and type of work. However for the evidential reasons referred to above I cannot conclude that such Assignment Details forms were provided in all cases or that they were completed in the same manner. If it were to be established that completed Assignment Details forms were provided in all cases containing accurate remuneration and work location information at the relevant time, I would conclude that this would comply with reg 10(1)(a)(i) and (ii). The accuracy of the nature of the work stated raises a further evidential burden to establish compliance under reg 10(1)(a)(vi).[79]The contract is required to meet all of the requirements listed at Regulation 10(1)(a) AWR. If it fails on any one of the requirements it does not comply and the exemption under Regulation 5 AWR is lost. I concluded that the TBC terms and conditions as set out in the main contract failed to comply with any of the requirements in Regulation 10(1)(a) AWR. However I concluded that, subject to the evidential issues outlined above, the TBC Contract combined with accurate Assignment Details forms would comply with reg 10(1)(a)(i),(ii) and possibly (vi).[80]The Assignment Details form provides no further information to establish compliance with with reg 10(1)(a)(iii), (iv) & (v), AWR. I therefore concluded that the exemption from Regulation 5 AWR provided by Regulation 10 AWR does not in any event apply to claimants employed under the TBC contract. TFS and Tempay contracts Remuneration: Regulation 10(1)(a)(i) AWR[81]The TFS and Tempay contracts both provide at clause 4 that workers will be paid ‘at a rate of pay at least equivalent to the then current National Minimum Wage’. There are later clauses in the contracts that refer to Travel and Subsistence adjustments and expenses but the only reference to a rate of pay is that contained in clause 4.[82]For the reasons set out at paragraphs 58 to 60 above, I concluded that simply referring to the National Minimum Wage without detailing a figure does not meet the requirements of Regulation 10(1)(a)(i) AWR.[83]The TFS and Tempay contracts provide in their definition of “Daily Pay”: “subject to paragraph 8 below, (the clause dealing with how payment is made) the amount of basic wages or salary payable to the Employee for any day calculated as the hourly rate, as notified to the Employee prior to the commencement of the Assignment and/or as varied during the Assignment or at any other time (provided always that such variation shall be notified to the Employee in writing) multiplied by the number of hours worked that day.” This definition indicates that it is intended that the employee will be notified prior to the assignment of the actual hourly rate applicable to that assignment. I concluded from this that the reference to the National Minimum Wage in clause 4 is not intended to be the term that meets the requirement of Regulation 10(1)(a)(i) AWR.[84]There was no Assignment Schedule provided to accompany the TFS contract, so I could not conclude that compliance with the Regulation might have been achieved through an additional written document in respect of that contract.[85]The Tempay Assignment Details forms included in the bundle (for example at 216) provided, against ‘Actual Rate of Pay’: ‘[£] per hour As per pay scale’. The documents at pages 307 and 334 apparently signed by Mrs DeSouza, appear to contain the relevant pay scales applicable to her employment for the specified periods. It is submitted by the second respondent that pay scales documents were provided to the claimants at the same time as their Assignment Details schedules. Whether this is the case or not is a matter of evidence on which I can make no finding.[86]On the basis of the contract alone and without the evidence as to the existence of Assignment Details forms combined with pay scale documentation in each case, I concluded that the respondent had failed to establish compliance with the requirement of Regulation 10(1)(a)(i) AWR in either the TFS or Tempay contracts.[87]As regards the Tempay contract, provided it could be established that at the relevant time, such pay scale documents were provided to claimants alongside accurate Assignment Detail forms, I would conclude that these two documents combined with the principal contractual terms would form part of a contract of employment that included written terms and conditions relating to the minimum scale or rate of remuneration.[88]There was no compliance with Regulation 10(1)(a)(i) AWR established under the TFS contract, for which no Assignment Details forms were produced. Location: Regulation 10(1)(a)(ii) AWR[89]The workers’ initial work location is provided in the TFS and Tempay contracts included in the bundle. All the contracts produced have been completed in manuscript at clauses 44 (Tempay) and 43 (TFS) with the words ‘Wincanton, Swindon.’[90]I concluded that provided that location details have been specified in manuscript in all the relevant TFS and Tempay contracts, those contracts comply with the requirement of Regulation 10(1)(a)(ii) AWR. Expected hours of work during any assignment: Regulation 10(1)(a)(iii) AWR[91]It was contended on behalf of the respondents that clauses 45, 44 and 7 of the TFS and Tempay contracts meet the requirements of Regulation 10(1)(a)(iii) AWR. Clause 7 provides that the employee will be notified as to the hours of work prior to commencement of the Assignment. Clauses 45 (TFS) or 44 (Tempay) provide that the employee’s expected hours of work are “any 5 days out of 7”. It was asserted by the respondents that this gave the necessary information to the workers about their expected hours of work. It was also contended that it was not possible for the respondent to provide the expected hours of work during an assignment if the requirement was understood to be seeking the overall expected number of hours that the worker would work during an assignment. On behalf of the claimants it was contended that the “five days out of seven” wording did not comply, referring as it did to days of work rather than hours of work and did not state how many hours were in any working day.[92]I concluded that had the contract provided what number of hours workers were expected to work in a day, the reference to working five days out of seven might have been sufficient to comply with the Regulation 10 AWR requirement. However without that information, the employee has no information as to what hours he/she might be expected to work. The Assignment Details form once again fails to clarify the position as it states against ‘Hours of Work’: ‘Any 5 out of 7 days/nights as required’, adding ‘nights’ in to the contractual provision.[93]The regulation 10(1)(a) AWR requirement is clear. Taking the words in their ordinary sense, the contract should include the hours of work that the worker would be expected to work during any assignment, for example, 40 hours per week. I did not accept that Regulation 10(1)(a)(iii) AWR requires a term which indicates the anticipated total number of hours that the worker was expected to work during the assignment. It is clear from the contractual provision that that is not how the requirement was understood by the respondents at the time.[94]I concluded that neither the TFS contract nor the Tempay contract combined with the Assignment Details Form provided the expected hours of work during any assignment and so did not comply with Regulation 10(1)(a)(iii) AWR . Maximum number of hours of work: Regulation 10(1)(a)(iv) AWR[95]Clauses 46 (TFS) and 45 (Tempay) provide: “the maximum number of hours which an employee may be expected to work each week during any assignment are:- 48, unless the Employee has provided a valid opt-out from the working week limit pursuant to the Working Time Regulations and wishes to work the extra hours.”[96]Both contracts contain a clause (42 – TFS, 41 – Tempay) whereby the employee, by signing the contract, opts out of the Working Time Regulations relating to the limitation on weekly working time, which the employee can reverse by opting back in on 3 months written notice.[97]It was contended on the claimants’ behalf that the net result of the two clauses (TFS : 42 and 46 and Tempay: 41 and 45) was that there was no clear maximum number of hours of work. It was submitted that if, as was likely to be the case with most employees working under the TFS and Tempay contracts, they had remained opted out of the Working Time Regulations limit, then there was no maximum number of hours that they could be required to work.[98]The respondents submitted that the wording of the Regulation 10(a)(1)(iv) AWR provision was ‘The maximum number of hours of work that the agency worker may be required to work each week during any assignment’ and that the net result of the clauses was that those employees who had opted in to the 48 hour limit on the working week would be subject to the maximum of 48 hours provided under the WTR; those who had opted out of that limit could not be required to work additional hours above the 48 referred unless they wished to work the extra hours, as provided in the wording at the end of the clause.[99]I concluded that the maximum number of hours that the claimants could be required to work was 48, according to the relevant clauses of the TFS and Tempay contracts. I concluded that the contracts met the requirement of Regulation 10(a)(1)(iv) AWR. Minimum number of hours of work: Regulation 10(1)(a)(v) AWR[100]It was conceded by the claimants that the provision at clause 47 (TFS) and 46 (Tempay) which stated: “Subject to the minimum number of hours guarantee referred to at paragraph 4 above, the minimum number of hours per week that may be offered to the Employee during any assignment is:- 7 hours.” met the requirement under Regulation 10(1)(a)(v) AWR for a term providing the minimum number of hours that the agency worker may be expected to work during any assignment and I concluded that it did. Nature of the work: Regulation 10(1)(a)(vi) AWR[101]It was conceded by the claimants that the provision at clause 48 (TFS) and 47 (Tempay) which provided that the nature of the work offered was that of a general warehouse operative, for which there were no specific requirements in relation to qualifications or experience, complied with Regulation 10(1)(a)(vi) AWR, which requires a term relating to “the nature of the work that the agency worker may expect to be offered including any relevant requirements relating to qualifications and experience” and I concluded that it did. Summary of conclusions on the TFS and Tempay contracts[102]In summary I concluded that neither the TFS contract nor the Tempay contract read on its own complied with Regulation 10(1)(a)(i) AWR.[103]If it could be established that accurate Assignment Details forms accompanied by pay scale documents were provided to claimants at the relevant time under the Tempay contract, I would conclude that these two documents combined with the principal contractual terms would form part of a contract of employment that included written terms and conditions relating to the minimum scale or rate of remuneration and achieve compliance with Regulation 10(1)(a)(i) AWR for the Tempay contract.[104]I concluded that both the TFS and the Tempay contracts complied with the requirements of Regulation 10(1)(a)(ii) (subject to the proviso set out in paragraph 90 above), (iv), (v) & (vi) AWR.[105]I concluded that neither the TFS nor the Tempay contract complies with reg 10(1)(a(iii) AWR and as a consequence the exemption from Regulation 5 AWR provided by Regulation 10 AWR does not apply to claimants working under those contracts.[106]The case has been listed for a further case management Preliminary Hearing to make further directions for the hearing of these claims. Notification of the hearing date has been sent to the parties separately. __________________________________________ Employment Judge _________________________________________ RESERVED JUDGMENT & REASONS SENT TO THE PARTIES ON 14 September 2017 FOR EMPLOYMENT TRIBUNALS Case no. Claimant 1400846/2015 Mr D Afonso 1400847/2015 Mr A Afonso 1400848/2015 Mr PA Afonso 1400849/2015 Miss AA Afonso 1400850/2015 Mrs C Afonso 1400851/2015 Mr E Aguiar 1400854/2015 Mr S Almeida 1400857/2015 Mrs MR Almeida 1400858/2015 Miss VA Alvares 1400859/2015 Mr C Alves 1400860/2015 Mr A Volvociar 1400861/2015 Mr JD Araujo 1400862/2015 Mr P Barreto 1400863/2015 Mr E Barreto 1400866/2015 Mrs JE Cabral 1400868/2015 Mrs P Cardoso 1400870/2015 Mrs BS Cardozo 1400871/2015 Mr JI Cardozo 1400872/2015 Mrs R Carvalho 1400874/2015 Mrs D Carvalho 1400875/2015 Mr PS Carvalho 1400876/2015 Mr AM Cavalho 1400877/2015 Mr FD Chan 1400878/2015 Mrs S Clement 1400879/2015 Mr S Colaco 1400880/2015 Mrs A Correa 1400881/2015 Mr F Cortez 1400882/2015 Mr CM Cortez 1400884/2015 Mr V Cunha 1400886/2015 Mr M D Souza 1400887/2015 Mr G D Souza 1400888/2015 Mr OE D Souza 1400891/2015 Mr JS D'Souza 1400892/2015 Mr SF D'Souza 1400894/2015 Mrs V Da Costa 1400895/2015 Mr R Da Costa Maia 1400896/2015 Mr J Da Cunha 1400897/2015 Mr C Da Cunha 1400899/2015 Mrs L Da Cunha 1400900/2015 Mr EA Da Silva 1400901/2015 Mrs C Dcosta 1400903/2015 Mr CR de Melo 1400904/2015 Mr P de Sa 1400905/2015 Mr J de Sousa 1400907/2015 Mr YF de Souza 1400908/2015 Mrs M de Souza 1400909/2015 Mrs A de Souza 1400910/2015 Mrs F de Souza 1400911/2015 Mr MC Demelo 1400912/2015 Miss P Demelo 1400913/2015 Mr S Demelo 1400914/2015 Miss GP Desousa 1400915/2015 Mr SP Desouza 1400916/2015 Mrs PS Desouza 1400917/2015 Mr JT Desouza 1400918/2015 Mr RD Deulkar 1400920/2015 Mr C Dias 1400921/2015 Mr M Dias 1400922/2015 Mr D Dias 1400923/2015 Mr R Dias 1400924/2015 Ms T Dias 1400926/2015 Mr C Dias 1400928/2015 Mrs J Dias 1400930/2015 Mr P Dias 1400931/2015 Mr F Dias 1400932/2015 Mr DX Dias 1400933/2015 Mrs D Dias 1400934/2015 Mrs D Dias 1400936/2015 Mrs S Dias 1400937/2015 Mr V Dias E Fernandes 1400938/2015 Mr J Dias Monteiro Cha 1400940/2015 Mrs M Do Rego 1400942/2015 Mr PA Estibeiro 1400943/2015 Mr S Estibeiro 1400944/2015 Mr M Estibeiro 1400945/2015 Mr N Estibeiro 1400946/2015 Mr J Fernandes 1400947/2015 Mr P Fernandes 1400948/2015 Mr A Fernandes 1400949/2015 Mr RS Fernandes 1400951/2015 Mr E Fernandes 1400952/2015 Mrs H Fernandes 1400955/2015 Mr S Fernandes 1400956/2015 Mr C Fernandes 1400957/2015 Mrs MA Fernandes 1400958/2015 Mr J Fernandes 1400959/2015 Mr CM Fernandes 1400960/2015 Mrs V Fernandes 1400961/2015 Miss M Fernandes 1400962/2015 Mr PP Fernandes 1400963/2015 Mr J Fernandes 1400964/2015 Mr M Fernandes 1400965/2015 Mr AM Fernandes 1400966/2015 Mrs M Fernandes 1400968/2015 Mr JM Fernandes 1400969/2015 Mr J Fernandes 1400971/2015 Mrs FG Fernandes 1400972/2015 Mr RJ Fernandes 1400973/2015 Mr CC Fernandes 1400974/2015 Mr AA Fernandes 1400975/2015 Mr VL Fernandes 1400977/2015 Mrs M Fernandes 1400980/2015 Mr JA Fernandes E Mendonca 1400981/2015 Mr X Fernandes 1400982/2015 Mr P Fondekar 1400983/2015 Mr P Foto 1400984/2015 Mr I Fox 1400985/2015 Mrs L Furtado 1400986/2015 Mrs ID Gabor 1400987/2015 Mr D Gomes 1400988/2015 Mr C Gonsalves 1400989/2015 Mr S Gonsalves 1400990/2015 Mr F Gonsalves 1400991/2015 Miss M Gonsalves 1400992/2015 Ms W Gonsalves 1400993/2015 Mrs WM Gonsalves 1400995/2015 Mr D Gracias 1400996/2015 Mr F Gracias 1400997/2015 Mrs T Gracias 1400999/2015 Mrs F Gurjao 1401000/2015 Mrs BK Gurung 1401001/2015 Mrs R Gurung 1401002/2015 Miss A Jedrzejewska 1401003/2015 Miss MG Joseph 1401004/2015 Miss M Kedzierska 1401005/2015 Mrs I Kostanska 1401006/2015 Mr J Law 1401007/2015 Mr P Legace 1401008/2015 Mr SG Lotliker 1401009/2015 Miss S Maliszewska 1401010/2015 Mr C Marques 1401012/2015 Mr P Mascarenhas 1401013/2015 Mr J Mascarenhas 1401015/2015 Mrs S Menezes 1401016/2015 Mr VP Miranda 1401017/2015 Mr M Monteiro 1401018/2015 Mr AA Naique 1401019/2015 Miss D Naique 1401020/2015 Mr BA Naique 1401021/2015 Mr A Nunes 1401022/2015 Mrs M Nunes 1401024/2015 Mr J Pereira 1401027/2015 Mr C Pereira 1401029/2015 Mrs P Pereira 1401030/2015 Mrs TZ Pereira 1401032/2015 Mr PE Pereira 1401033/2015 Miss A Pinto 1401034/2015 Mr PA Pinto 1401035/2015 Mr C Pinto 1401038/2015 Mr A Pinto 1401040/2015 Mrs L Pinto 1401041/2015 Mr M Pinto 1401042/2015 Mrs D Pun 1401043/2015 Mr C Quadros 1401044/2015 Mrs P Rebello 1401045/2015 Mr DM Rego 1401046/2015 Mrs M Ribeiro 1401047/2015 Mrs I Rodrigues 1401048/2015 Mr N Rodrigues 1401049/2015 Mr AB Rodrigues 1401050/2015 Mr C Rodrigues 1401051/2015 Mrs V Rodrigues 1401052/2015 Mr A Rodrigues 1401054/2015 Miss A Rodrigues 1401055/2015 Miss TF Rodrigues 1401056/2015 Mr NJ Rodrigues 1401057/2015 Mr E Rodrigues 1401058/2015 Mr J Rodrigues 1401060/2015 Mrs SA Rodrigues 1401062/2015 Mr J Rosario 1401063/2015 Miss W Rosario 1401064/2015 Mr J Rzepka 1401065/2015 Mrs SM Silva 1401066/2015 Mr CD Silveira 1401068/2015 Mr R Siqueira 1401069/2015 Mr S Soares 1401070/2015 Miss S Souza 1401071/2015 Miss D Stagg 1401072/2015 Mr AA Travasso 1401073/2015 Mrs HM Travasso 1401074/2015 Mr M Vales 1401075/2015 Mrs RA Vales 1401076/2015 Mrs QV Vales 1401077/2015 Mr A Vales 1401078/2015 Mr PR Vas 1401079/2015 Mr F Vas 1401080/2015 Mrs P Vas 1401081/2015 Mr E Vas 1401082/2015 Mrs S Veluscar 1401084/2015 Mr W Wysocki[191]1401085/2015 Mr M Wysocki Claimant: Dario Afonso and Others Respondent:(1) Twenty-Four Seven Recruitment Services Limited(2) Tempay Limited(3) Wincanton Holdings Limited(4) Wincanton Group Limited(5) Wincanton Plc(6) DHL Management Services Limited

The Law

The Law

[1]The first and third respondents applied for a reconsideration of the reserved judgment dated 11 July 2017 which was sent to the parties on 21 July 2017 (“the Judgment”). The grounds are set out in the third respondent’s letter dated 4 August 2017 and received at the Tribunal office on the same date, and the first respondent’s letter dated 7 August 2017 received at the tribunal office on the same date.[2]Schedule 1 of The Employment Tribunals (Constitution and Rules of Procedure) Regulations 2013 contains the Employment Tribunal Rules of Procedure 2013 (“the Rules”). Under Rule 71 an application for reconsideration under Rule 70 must be made within 14 days of the date on which the decision (or, if later, the written reasons) were sent to the parties. The applications were therefore received within the relevant time limit.[3]The grounds for reconsideration are only those set out in Rule 70, namely that it is necessary in the interests of justice to do so.[4]The grounds relied upon by the third respondent are that contrary to the finding in the judgment reasons that no completed assignment sheets for named employees were included in the bundle, completed assignment sheets for Joaquim Mendonca and Cosme Alves were included in the bundle. It was submitted that this might affect my conclusions on compliance by The Best Connection regarding remuneration, location and nature of work (Regulation 10(1)(a)(i),(ii) and (iii)) Agency Workers Regulations). It was submitted that a reconsideration to consider a variation of the judgment reasons in the light those documents would be in the interests of justice.[5]The grounds relied on by the first respondent are that pay scale documentation provided by Tempay for one of the claimants, Ms Sacrafamilia Desousa was included in the bundle and might affect my conclusions on compliance by Tempay regarding remuneration (Regulation 10(1)(a)(i) Agency Workers Regulations). The first respondent also supported the third respondent’s reconsideration application.[6]The matters raised by the respondents were considered in the light of all of the evidence presented to the tribunal before it reached its decision. The Employment Appeal Tribunal (“the EAT”) in Trimble v Supertravel Ltd [1982] ICR 440 decided that if a matter has been ventilated and argued then any error of law falls to be corrected on appeal and not by review. I was satisfied that the documents to which I was referred in the reconsideration applications were not considered by me in reaching my conclusions. Although they were referred to in the third respondent’s skeleton argument they had not been specifically drawn to my attention in oral submissions.[7]I considered the comments of the claimant on the respondents’ applications and took into account the observations made. I noted that the claimant objected to the application of the first respondent as the documents referred to had not been referred to in the hearing or in submissions.[8]I concluded that the documents referred to by both the respondents were of relevance to the issues I had determined and that pursuant to Rule 72(1) it was in the interests of justice that I reconsider my conclusions in the light of that evidence.[9]Although the reconsideration has not resulted in a variation or revocation of the outcome of the hearing or the overall judgment, it has resulted in a variation of the reasons that support that judgment. The paragraphs containing the varied reasons are as follows: 29, 30, 31, 42 – 45, 61, 62, 63, 65, 66, 67, 72, 75, 76, 78, 79, 80, 85, 86, 87, 88, 92, 102 – 105.[10]The judgment is therefore confirmed but the reasons have been varied on reconsideration. It should also be noted that some additional amendments addressing typographical errors and need for clarification, which do not affect the conclusions, have been made. The document attached is the confirmed judgment with the varied reasons and should stand in substitution for the judgment and reasons sent out on the 21 July 2017 ________________________ Employment Judge Dated 1400846/2015 Mr D Afonso 1400847/2015 Mr A Afonso 1400848/2015 Mr PA Afonso 1400849/2015 Miss AA Afonso 1400850/2015 Mrs C Afonso 1400851/2015 Mr E Aguiar 1400854/2015 Mr S Almeida 1400857/2015 Mrs MR Almeida 1400858/2015 Miss VA Alvares 1400859/2015 Mr C Alves 1400860/2015 Mr A Volvociar 1400861/2015 Mr JD Araujo 1400862/2015 Mr P Barreto 1400863/2015 Mr E Barreto 1400866/2015 Mrs JE Cabral 1400868/2015 Mrs P Cardoso 1400870/2015 Mrs BS Cardozo 1400871/2015 Mr JI Cardozo 1400872/2015 Mrs R Carvalho 1400874/2015 Mrs D Carvalho 1400875/2015 Mr PS Carvalho 1400876/2015 Mr AM Cavalho 1400877/2015 Mr FD Chan 1400878/2015 Mrs S Clement 1400879/2015 Mr S Colaco 1400880/2015 Mrs A Correa 1400881/2015 Mr F Cortez 1400882/2015 Mr CM Cortez 1400884/2015 Mr V Cunha 1400886/2015 Mr M D Souza 1400887/2015 Mr G D Souza 1400888/2015 Mr OE D Souza 1400891/2015 Mr JS D'Souza 1400892/2015 Mr SF D'Souza 1400894/2015 Mrs V Da Costa 1400895/2015 Mr R Da Costa Maia 1400896/2015 Mr J Da Cunha 1400897/2015 Mr C Da Cunha 1400899/2015 Mrs L Da Cunha 1400900/2015 Mr EA Da Silva 1400901/2015 Mrs C Dcosta 1400903/2015 Mr CR de Melo 1400904/2015 Mr P de Sa 1400905/2015 Mr J de Sousa 1400907/2015 Mr YF de Souza 1400908/2015 Mrs M de Souza 1400909/2015 Mrs A de Souza 1400910/2015 Mrs F de Souza 1400911/2015 Mr MC Demelo 1400912/2015 Miss P Demelo 1400913/2015 Mr S Demelo 1400914/2015 Miss GP Desousa 1400915/2015 Mr SP Desouza 1400916/2015 Mrs PS Desouza 1400917/2015 Mr JT Desouza 1400918/2015 Mr RD Deulkar 1400920/2015 Mr C Dias 1400921/2015 Mr M Dias 1400922/2015 Mr D Dias 1400923/2015 Mr R Dias 1400924/2015 Ms T Dias 1400926/2015 Mr C Dias 1400928/2015 Mrs J Dias 1400930/2015 Mr P Dias 1400931/2015 Mr F Dias 1400932/2015 Mr DX Dias 1400933/2015 Mrs D Dias 1400934/2015 Mrs D Dias 1400936/2015 Mrs S Dias 1400937/2015 Mr V Dias E Fernandes 1400938/2015 Mr J Dias Monteiro Cha 1400940/2015 Mrs M Do Rego 1400942/2015 Mr PA Estibeiro 1400943/2015 Mr S Estibeiro 1400944/2015 Mr M Estibeiro 1400945/2015 Mr N Estibeiro 1400946/2015 Mr J Fernandes 1400947/2015 Mr P Fernandes 1400948/2015 Mr A Fernandes 1400949/2015 Mr RS Fernandes 1400951/2015 Mr E Fernandes 1400952/2015 Mrs H Fernandes 1400955/2015 Mr S Fernandes 1400956/2015 Mr C Fernandes 1400957/2015 Mrs MA Fernandes 1400958/2015 Mr J Fernandes 1400959/2015 Mr CM Fernandes 1400960/2015 Mrs V Fernandes 1400961/2015 Miss M Fernandes 1400962/2015 Mr PP Fernandes 1400963/2015 Mr J Fernandes 1400964/2015 Mr M Fernandes 1400965/2015 Mr AM Fernandes 1400966/2015 Mrs M Fernandes 1400968/2015 Mr JM Fernandes 1400969/2015 Mr J Fernandes 1400971/2015 Mrs FG Fernandes 1400972/2015 Mr RJ Fernandes 1400973/2015 Mr CC Fernandes 1400974/2015 Mr AA Fernandes 1400975/2015 Mr VL Fernandes 1400977/2015 Mrs M Fernandes 1400980/2015 Mr JA Fernandes E Mendonca 1400981/2015 Mr X Fernandes 1400982/2015 Mr P Fondekar 1400983/2015 Mr P Foto 1400984/2015 Mr I Fox 1400985/2015 Mrs L Furtado 1400986/2015 Mrs ID Gabor 1400987/2015 Mr D Gomes 1400988/2015 Mr C Gonsalves 1400989/2015 Mr S Gonsalves 1400990/2015 Mr F Gonsalves 1400991/2015 Miss M Gonsalves 1400992/2015 Ms W Gonsalves 1400993/2015 Mrs WM Gonsalves 1400995/2015 Mr D Gracias 1400996/2015 Mr F Gracias 1400997/2015 Mrs T Gracias 1400999/2015 Mrs F Gurjao 1401000/2015 Mrs BK Gurung 1401001/2015 Mrs R Gurung 1401002/2015 Miss A Jedrzejewska 1401003/2015 Miss MG Joseph 1401004/2015 Miss M Kedzierska 1401005/2015 Mrs I Kostanska 1401006/2015 Mr J Law 1401007/2015 Mr P Legace 1401008/2015 Mr SG Lotliker 1401009/2015 Miss S Maliszewska 1401010/2015 Mr C Marques 1401012/2015 Mr P Mascarenhas 1401013/2015 Mr J Mascarenhas 1401015/2015 Mrs S Menezes 1401016/2015 Mr VP Miranda 1401017/2015 Mr M Monteiro 1401018/2015 Mr AA Naique 1401019/2015 Miss D Naique 1401020/2015 Mr BA Naique 1401021/2015 Mr A Nunes 1401022/2015 Mrs M Nunes 1401024/2015 Mr J Pereira 1401027/2015 Mr C Pereira 1401029/2015 Mrs P Pereira 1401030/2015 Mrs TZ Pereira 1401032/2015 Mr PE Pereira 1401033/2015 Miss A Pinto 1401034/2015 Mr PA Pinto 1401035/2015 Mr C Pinto 1401038/2015 Mr A Pinto 1401040/2015 Mrs L Pinto 1401041/2015 Mr M Pinto 1401042/2015 Mrs D Pun 1401043/2015 Mr C Quadros 1401044/2015 Mrs P Rebello 1401045/2015 Mr DM Rego 1401046/2015 Mrs M Ribeiro 1401047/2015 Mrs I Rodrigues 1401048/2015 Mr N Rodrigues 1401049/2015 Mr AB Rodrigues 1401050/2015 Mr C Rodrigues 1401051/2015 Mrs V Rodrigues 1401052/2015 Mr A Rodrigues 1401054/2015 Miss A Rodrigues 1401055/2015 Miss TF Rodrigues 1401056/2015 Mr NJ Rodrigues 1401057/2015 Mr E Rodrigues 1401058/2015 Mr J Rodrigues 1401060/2015 Mrs SA Rodrigues 1401062/2015 Mr J Rosario 1401063/2015 Miss W Rosario 1401064/2015 Mr J Rzepka 1401065/2015 Mrs SM Silva 1401066/2015 Mr CD Silveira 1401068/2015 Mr R Siqueira 1401069/2015 Mr S Soares 1401070/2015 Miss S Souza 1401071/2015 Miss D Stagg 1401072/2015 Mr AA Travasso 1401073/2015 Mrs HM Travasso 1401074/2015 Mr M Vales 1401075/2015 Mrs RA Vales 1401076/2015 Mrs QV Vales 1401077/2015 Mr A Vales 1401078/2015 Mr PR Vas 1401079/2015 Mr F Vas 1401080/2015 Mrs P Vas 1401081/2015 Mr E Vas 1401082/2015 Mrs S Veluscar 1401084/2015 Mr W Wysocki[191]1401085/2015 Mr M Wysocki ___________________________________________ EMPLOYMENT TRIBUNALS Case no. Claimant 1400867/2015 Mr K Caido 1400883/2015 Mrs L Costa 1400925/2015 Mr C Dias 1400978/2015 Mr J Fernandes 1401036/2015 Mrs S Pinto 1401037/2015 Miss J Pinto First Respondent Twenty-Four Seven Recruitment Services Ltd Second Respondent Tempay Ltd – In Voluntary Liquidation Third Respondent Wincanton Holdings Ltd Fourth Respondent Wincanton Group Ltd Fifth Respondent Wincanton Plc Sixth Respondent DHL Services Ltd

The Law

The Law

[1]The terms and conditions of the Claimants’ employment with the First and/or Second Respondent from time to time were as set out in the Schedule attached to this Judgment.[2]To the extent that any of the Claimants entered into new terms and conditions and/or experienced variations in their terms between 2012 and May 2015, those terms were void because they arose by reason of a transfer or for a reason or principal reason connected with a transfer which was not an economic, technical or organisational reason entailing changes in the numbers and functions of employees.[3]All parties will, on or before 15 January 2021, supply dates of unavailability for a Case Management Preliminary Hearing which will be conducted by telephone in the period February to April 2021 in which the future conduct of the claims will be discussed and further issues identified and listed for hearing. Case No: 1400846/2015 and 69 others

hearing.

[1]Claims and procedural background1.1 In 2015, 240 Claimants brought claims against six Respondents in which they complained of breaches of the Agency Workers Regulations 2010, unlawful deductions from wages and unpaid holiday pay.1.2 After initial case management, a number of issues were addressed and dealt with by Employment Judge Mulvaney at a hearing in July 2017; issues of transfer under TUPE and compliance with regulation 10 of the Agency Worker Regulations. At that point, there were 191 Claimants. As a result of that Judgment, claims against two of the Respondents were dismissed, leaving the four remaining Respondents.1.3 Attempts to have that Judgment reconsidered and overturned on appeal both failed. Although some of the reasons for the Judgment were altered, the Employment Appeal Tribunal dismissed the First Respondent’s appeal on 16 October 2018.1.4 Further Case Management Preliminary Hearings were conducted on 15 May and 24 July 2020. At the first of those hearings, case management directions were issued to enable the identification of lead claimants in respect of groups of workers who were in the same factual position. At the hearing in July, the issues for determination at this hearing were identified and agreed (see below) and the matter was listed with appropriate case management directions.1.5 A number of Claimants fell by the wayside, either having withdrawn their claims or having been dismissed from proceedings as a result of their inaction, not having been represented. There are now 70 Claimants left, represented by Messrs Pattinson and Brewer (40) and Tom Street and Co. (30). A full Schedule is attached to this Judgment, below.1.6 It was agreed between the parties at the start of the hearing that Mr Afonso would be substituted for Mr Wysocki as a lead Claimant for Group A and paragraph 37.3 of the Case Summary of 24 July 2020 is duly varied to that effect.[2]Evidence2.1 The following witnesses gave evidence on behalf of the Claimants;2.1.1 Mr D Dias;2.1.2 Mr Afonso;2.1.3 Mr Vales; Mr M Dias and Mr Soares were not called. Their witness statements were read and limited weight was consequently placed upon issues within them which were contested.2.2 The First Respondent called no evidence. Case No: 1400846/2015 and 69 others2.3 The parties produced the following documents; C1 Opening Note (Pattinson & Brewer Claimants); C2 Skeleton Argument (Tom Street Claimants); R1 Hearing Bundle. The large bundle produced at the hearing proved to have been an old version of the one upon which the representatives were working. They did not match. Over lunch, Mr Bromige was able to produce a small bundle of the essential documents necessary for his cross examination, although a full electronic version of the new bundle was also made available; R2 First Respondent’s Skeleton Argument.[3]The issues3.1 The issues for determination at this hearing were identified within paragraphs1.1 and1.2 of the Case Management Order of 24 July;(i) What were the terms and conditions of the Claimants’ employment, from time to time, with either the First and/or Second Respondent, specifically in respect of; (a) Overtime; (b) Shift allowance; (c) Hourly rate of pay.(ii) Was the reason for the Claimants entering into new terms and conditions and/or experiencing variations in their terms; (a) The transfer; or (b) A reason or principal reason connected with a transfer which was not an economic, technical or organisational reason entailing changes in the numbers and functions of employees; or (c) A reason or principal reason connected with a transfer which was an economic, technical or organisational reason entailing changes in the numbers and functions of employees; or (d) A reason unconnected with a transfer.3.2 The rationale for the choice of the first issue was set out within paragraphs 35-38 of the Case Summary of 15 May 2020; before any of the Claimants’ terms and conditions of employment could have been compared with those of the Third and Fourth Respondents, the nature of those terms had to be established. That exercise did not need to have involved the Third and Fourth Respondent.3.3 In preparation for the hearing, it had become clear that the issues of dispute between the parties were very narrow indeed. A Schedule is attached which reflects the extent of that agreement; all rates of pay and terms in relation to shift allowances were agreed, as too were overtime rates for the Group C and D Claimants. Case No: 1400846/2015 and 69 others3.4 Overtime rates were also agreed for Group A and B Claimants, but the issue which remained was whether those rates were contractual.3.5 A large portion of the Claimants’ witness evidence covered the period after the claims had been issued. It was accepted by Mr Margo on behalf of the Pattinson and Brewer Claimants that the post-May 2015 rates/terms were irrelevant. The claims had been issued in that month and no application had been made to amend them to claim differentials beyond that point. Mr Street suggested, however, that the words ‘compensation from the qualifying date’ within paragraph 30 (ii) of the Claim Form enabled the Tribunal to consider all future pay differentials beyond the date of issue. The Judge did not agree; if there were additional claims to have been brought, amendments would need to be made. A Claim Form could not be issued to cover future events and/or claims.3.6 As to the second issue in paragraph 3.1 (ii) above, at the start of the hearing, the First Respondent clarified that it was no longer seeking to advance such an argument. Since the second Respondent was not present to advance it either, the terms to paragraph 2 of the Judgment were agreed by consent.[4]Facts4.1 The following factual findings were made on the balance of probabilities. Findings were restricted to matters which were necessary for a determination of the remaining issues. Page references cited in these Reasons are to pages within the hearing bundle R1 and citations are in square brackets, thus [1].4.2 There were a number of factual findings reached by Employment Judge Mulvaney which were relevant to a determination of the issues and relevant paragraph numbers to her Reasons have been cited in braces, thus {1}. Factual overview4.3 By way of useful background, paragraphs 6 to 16 of the Reserved Judgment of Employment Judge Mulvaney of 11 July 2017 summarised the basic factual matrix. The Claimants were all agency workers. They were supplied by recruitment agencies to work out the South Marston Marks and Spencer Distribution Depot near Swindon. The end user was the Third Respondent (Wincanton) until the Centre was transferred to the Fourth Respondent (DHL) on 3 January 2015.4.4 The Claimants were first engaged by an agency, The Best Connection (‘TBC’), under contracts for services but, at various points between December 2011 and July 2012, they entered into contracts of employment with TBC. In September 2012, their employment transferred under TUPE to the First Respondent (Twenty-Four Seven). They then entered into new contracts of employment with the First Respondent before a further transfer under TUPE took place to the Second Respondent (Tempay) in Case No: 1400846/2015 and 69 others April 2013. They then signed new contracts again with the Second Respondent.4.5 On 27 March 2016, the Claimants transferred back from the Second to the First Respondent. The Second Respondent then went into voluntary liquidation on 19 May 2016, which was not an insolvency for the purposes of TUPE.4.6 Because the Claimants’ employments started at different dates, the terms under which they were employed varied. That feature resulted in them having been considered within different groups (see paragraph 34 of the Case Summary of 15 May 2020); Group A; those who started before 1 October 2011; Group B; those who started between 1 October 2011 and 9 September 2012; Group C; those who started between 9 September 2012 and April 2013; Group D; those who started after April 2013.4.7 Membership of each group was identified within the Schedule attached to the Case Management Order of 24 July 2020 and to this Judgment. TBC contractual terms4.8 Employment Mulvaney referred to the fact that there had been a number of iterations of the TBC contract {16}.4.9 To start with, the Claimants had worked under contracts for services. Pay, under those contracts, was not specified beyond it having been stated that “TBC will pay you remuneration calculated at the agreed hourly rate and overtime rates for each hour worked during an assignment…notified verbally on a per Assignment basis” [123]. Mr D Dias agreed that, although his own contract was not produced, he signed terms to that effect when he had started in 2010.4.10 Under the subsequent contracts of employment entered into with TBC, the position remained broadly the same. Clause 4 governed the rate of remuneration {23} [127]; “4.2 Your rates of pay will at all times be no less than the national minimum wage (NMW) currently in force per hour worked. Rates of pay may differ for each Assignment and you will be notified in advance, including any relevant overtime rates.”4.11 An ‘Assignment’ was specifically defined within the pre-amble as “the period during which you are assigned to provide services to the Client” [126]. It also stated that any Assignment Details Report which might have been issued constituted part of an employee’s contract {17 & 28} [126].4.12 Some limited Assignment Details were available; Mr Mendonca’s [118-20] and those of Mr Alves [120] and Mr Person [121]. Mr Mendonca’s showed Case No: 1400846/2015 and 69 others that new details were issued to him when he changed shift, showing the rate change (he moved from ‘Warehouse Op Main PM Core’ [118] to ‘Warehouse OP Main Days Core’ [119] in December 2011 after 4½ months and then back to his old shift after a further 3 months [120]). As agreed in the Schedule attached to this Judgment, different pay rates prevailed for the morning and late or ‘back’ shifts.4.13 In all of the Assignment Details produced, however, the same term was specified in relation to overtime, irrespective of the shift that the employee worked; “OT1 PAID AFTER 37.5 HOURS AND BANK HOLIDAYS”4.14 It might have been assumed that each employee received Assignment Details in respect of their work at the Distribution Centre, but the evidence of that having happened was patchy; Mr D Dias said that he may have received a copy of the Assignment [118] but, if so, only once and at the start of his work in 2008. Mr Afonso did not see such a document, although he did receive a document which contained pay and overtime rates at the start of his work for TBC, like Mr Dias. Mr Vales did not recall ever getting such a document. He thought that some employees did and others did not.4.15 In accordance with the term referred to in paragraph 4.13 above, Mr Afonso, Mr D Dias, Mr Vales and Mr Soares all stated that they were paid overtime at time and a half for any work undertaken in excess of 37.5 per week, which was not denied by the First Respondent. Mr D Dias said that he was told about the overtime rate, both at the time that his terms were signed at TBC’s offices in 2010 and once on site.4.16 The First Respondent sought to make much from another clause of the TBC employment contract. Clause 5.3 [127] created the entitlement to a minimum of a day’s pay for any week when no work was undertaken. The entitlement was described as ‘Pay Between Assignments’. None of the witnesses received such a payment because they were always provided with work for at least 1 day/week save Mr Dias. He did receive the payment when he was not required to work. First Respondent’s contractual terms (19 September 2012-April 2013)4.17 As stated previously, the Claimants in Group C signed the new terms at various points as they joined before the transfer to the Second Respondent, but the Group A and B Claimants who transferred, did not.4.18 Mr Afonso, Mr D Dias and Mr Soares all stated that they were promised that their terms and conditions would not change post-transfer. Certainly, that was the position which the First Respondent’s FAQs had supported ([158] and [161]) and all of the witnesses indicated that they had received briefings to a similar effect. There was, however, another document which contradicted that evidence; the First Respondent’s letter of 28 August Case No: 1400846/2015 and 69 others 2012 [141-3] which indicated that “overtime rates will only apply after 45 hours have been worked”.4.19 As it turned out, the Claimants who gave evidence either stated that they worked no overtime under the First Respondent in the period from September 2012 to April 2013 or, if they did, the threshold was still regarded as 37.5 hours (Mr Afonso’s evidence).[5]Relevant legal framework5.1 Regulation 10 of the Agency Workers Regulations 2010, otherwise known as the ‘Swedish Derogation’, was revoked by the Agency Workers (Amendment) Regulations 2019 from 6 April 2020. Regulation 10 had allowed for an exception to regulation 5, the pro-rata principle, if certain circumstances were met. Employment Judge Mulvaney found that regulation 10 did not apply, before it was then revoked.5.2 The job now was to identify the terms existing in the agency workers contracts which would enable a comparison to be undertaken under regulation 5 (2). That enquiry was to have been undertaken under regulations 5 (1) and (6).5.3 The narrow issue here focused upon the terms concerning overtime for the Group A and B Claimants.[6]Discussion and conclusions Argument6.1 The First Respondent accepted that the Claimants were paid overtime at 1.5 times for any work performed in excess of 37.5 hours with TBC and the rates for that overtime were also agreed. What was in dispute was the contractual nature of the arrangement; Mr Bromige argued that each fresh Assignment was a new bargain and that the parties had been contractually free to have agreed new rates as to overtime. When the First Respondent took over, he said, it was entitled to regard it as a new assignment for which it could impose new pay rates under the umbrella of the TBC terms and conditions [126-130].6.2 He accepted, however, that if such freedom did not exist, the overtime rate contended for existed as a contractual term, either by express agreement or through its application by custom and practice.6.3 Mr Bromige drew a number of points to his aid;6.3.1 He stated that Mr Mendonca’s Assignment Details indicated that assignments were time limited to periods of approximately 4 months and, when new assignments had started, they reflected variations in the rates of pay [118-120]; Case No: 1400846/2015 and 69 others6.3.2 He also relied upon Clause 5.3. The payments for gaps ‘between assignments’ recognised that work for one client could nevertheless have been broken up into a number of different assignments;6.3.3 Assignment Details were not necessarily accurate. Mr Dias had been told that he was to have received the NMW, but he got more (his payslip at [347] showed an hourly rate above the prevailing NMW at the time).6.4 Each assignment was to have been viewed as equivalent to a fixed term contract. Once over, the employer was free to have imposed new rates, as long as the terms of the guiding, umbrella contract did not change. It was a situation, Mr Bromige argued, akin to that in Ralton-v-Havering College of Higher Education [2001] IRLR 738.6.5 The key to the Claimants’ case was the definition of ‘Assignment’ found in the TBC employment. An assignment was to have been interpreted in relation to 2 factors; a ‘period’ of time and ‘the Client’ [126]. In relation to the former, none of the written Assignment Details had been time limited in any way [118-122]. The suggestion that assignments were renewed on a 4 monthly basis was unsupported by the evidence. It appeared that Mr Mendonca’s Assignment Details had been renewed because his shifts changed, not because any particular period of time had elapsed.6.6 Further, in relation to paragraph 6.3.2. above, Mr Margo and Mr Street argued that it was a fiction to suggest that a form of lay off, during what was otherwise continuous work for one client, constituted a change of assignments or a gap between separate assignments under clause 5.3 of the TBC contract [127]. That clause had been part of the attempts to invoke the exception of regulation 10 of the Agency Workers Regulations which had failed by Employment Judge Mulvaney {77-9}.6.7 The Claimants further argued that the point made in 6.3.3 was illusory. The TBC contract had specified a rate of not less than the NMW ([123] and [127]). The fact that Mr Dias was paid more was because he had been assigned to the ‘back’ shift which demanded a slightly higher rate. Normal day rates were paid at the NMW [119].6.8 Put simply, the Claimants’ case was that Group A and Group B Claimants had the benefit of express terms as to overtime; that they would receive pay at time and a half for any hour worked in excess of 37.5/week. The term was communicated verbally at the start of their work for TBC and/or in any written Assignment Details which may have been issued.6.9 Even if Assignments could be said to have changed, the term relating to the overtime threshold remained the same and, as a term, it was reasonable notorious and certain. Case No: 1400846/2015 and 69 others Conclusion6.10 The conclusion to be drawn from the evidence as a whole was that assignments were not time limited or fixed terms which were subject to the possibility of renewal or re-issue under different terms. The ‘likely duration’ of the written Assignment Details was merely specified ‘AS ADVISED’ [118-121]. Those Claimants who received no written Assignment Details were merely told that they were to have been working on an ongoing contract. The other limb of the contractual definition related to the identity of ‘the client’. The client did not change. Accordingly, the assignments did not end. In reality, the First Respondent could only have contended for an assignment’s end if some other feature changed (a change of shift which altered the rate of pay, for example, as in Mr Mendonca’s case) but, even then, the key overtime term remained consistent. There was no evidence of any other assignment changes of that type in the case of other Claimants.6.11 Even if it was possible for the assignments under the umbrella of the TBC contract to have been altered so as to have changed the rates or terms as to pay, the First Respondent did not itself affect such changes. It did not claim that any terminations had occurred such that changes might have been possible under the principle in Ralton (above). No new assignments were issued and Mr Afonso at least continued to receive overtime after 37.5 hours of work.6.12 Accordingly, since the terms of the assignments were expressly incorporated into the TBC contracts, the threshold term as to overtime was too. The Group A and B Claimants received those terms in one form or another, either in writing or orally, at the start of their placements. The term as to overtime did not change. The client did not change. The assignments did not end. The term passed with them on the transfer. There was no basis for the assertion that they worked under a series of assignments for the same client which enabled the First Respondent to set new terms under the umbrella TBC contract.