“29. On13 September 2022 AC, referred to by the respondent as an independent visitor, visited the respondent’s premises to talk to staff and prepare a report to the respondent and OFSTED about his findings. AC conducted these visits on a regular basis. It was his duty to report any safeguarding concerns to both the respondent and OFSTED. Staff, including the claimant, were aware of this and could meet with AC to voice any concerns. 30. The claimant had a meeting with AC on13 September 2022 . AC verbally reported to Hazel Wilkinson that he had had a meeting with the claimant. Hazel Wilkinson then went to find the claimant to discuss what she had been told by AC. Hazel Wilkinson could not find the claimant, who had gone out of the building with residents. On the claimant's return to the building she was called into a meeting with Hazel Wilkinson and Tracy Hartland. She was not told that this was a disciplinary hearing. 31. The claimant was summarily dismissed by Hazel Wilkinson at the meeting on13 September 2022 . 32. By email dated13 September 2022 the claimant was sent a letter of dismissal (page 55) which stated as follows: I am writing to inform you that your employment… has been terminated, with immediate effect, as of the date of this letter. The reasons for this include: • incorrect recording of medication administration • failing to follow guidance regarding a planned resident activity. Putting yourself, other staff and residents at potential risk • leaving the Laurels Family Assessment centre, without authorisation from a manager • failing to obtain authorization to attend an unplanned meeting. Leaving staff and residents vulnerable If you would like to appeal this decision, please contact Craig Duxbury director (telephone number provided which is not repeated in these reasons).”
“Having been afforded the time to review matters following13 September 2022 I believe the decision to immediately terminate my contract was a kneejerk response to my meeting with Adam that day, essentially for whistle blowing. Terminating my employment for whistleblowing is automatically unfair dismissal, and this claim is open to me even though I have not been employed for two years.”
“44. On6 January 2023 Hazel Wilkinson sent an e-mail to AC (page 71) stating: I have attached your report from September 2022. I just wondered if you could have a read over it, and confirm that the details documented from your meeting with staff member MK are correct and that no further issues were raised with you. Shortly after your visit, MK's employment was terminated with the Laurels and MK has stated, in an employment tribunal, that she raised concerns to you in September 2022, because there were issues that she had raised to me and that I had failed to address them MK is the claimant. 45. AC responded by e-mail dated6 January 2022 (pages 72-73) extracts from which read as follows: I can confirm that MK raised no significant safeguarding concerns about the safety of the residents and no had no specific evidence or detail to substantiate what concerns she was raising. I felt the severity of what she was raising was not urgent safeguarding at that time. To be clear. What she raised was. That her performance as a family support worker has been questioned in the few weeks prior to this particular visit I made (which also coincided with yourself becoming the acting manager). MK felt that this was unfair as she has never had the quality of her work questioned before but could not be specific or give examples. In terms of the remit of my role, this is not something I could comment on further as this needs to be addressed by a manager first. I therefore brought this to your attention. MK also felt that a male member of staff was being given preferential treatment with regards to allocations of shifts and that in terms of her own needs for childcare and other family commitments, this is not considered. She went on to say that the same male member of staff leads a lifestyle outside of the home she deemed not appropriate for a family support worker (i.e. a late night “partying” lifestyle) but based this on what she has seen on social media and was said to me in a way that was speculation and hearsay. Again, within the remit of my role, this is something that only a manager can take action on so I brought this to you as part of our feedback at the end of my visit. This point I was maybe not too clear on in my report. MK made no allegations of him being under the influence during shifts or that he has put the residents at any specific risk.”
“48. The claimant attended a preliminary hearing before EJ Yale on24 February 2023 . At that hearing the claimant provided further information about her claim. In the record of that preliminary hearing a case summary is provided which includes the following: The claimant says that there was an employee working at the organisation as a family support worker. As such he would support families including mothers. He would help with bathing, feeding etc. The claimant says it came to her attention that that individual would come to work whilst on drugs. The claimant said she raised the issue with the deputy manager around 22nd /23rd August 2022 but nothing was done. On13 September 2022 she reported her concerns to the responsible individual. She says within two hours of doing that she was dismissed. 49. On10 March 2023 the claimant provided the further information requested by the respondent (pages 40-41), which includes the following: 1.By reference to the fact set out in your ET1 what alleged protected disclosures do you contend that you made? I was made aware that [SW], one of the family support workers, was returning to work for The Laurels Family Assessment Ltd after being dismissed. I didn't believe that management were aware of his drug use and I thought this was important information for them to be aware of prior to his reinstatement. I spoke with Hazel, the deputy manager, to report [SW] was taking recreational drugs in August 2022. No action was taken as a result of this disclosure and [SW] was re- employed as planned. I therefore spoke with [AC], Responsible Individual, to make the same disclosure when he attended to do his monthly regulation visit in September 2022 …… [AC] is the responsible individual who undertakes the regulation 25 visits and reports to Ofsted that the facility is operating appropriately. 50. In her witness statement the claimant states: On22nd August 2022 I had returned from annual leave and discovered that GS had given his notice and a new deputy Hazel Wilkinson (HW) has been employed. It was also known that a member of the staff (SW) who left the company whilst I was on annual leave was being reemployed. I took this opportunity to have a 1:1 word with HW regarding the staff member in question having chaotic lifestyle which is not suitable when working with such vulnerable families. I left this information with HW to investigate further. During my discussion with AC in the office I explained to him about how I feel I did not have a support from management now GS has left. AC explained that it was not in his job role to resolve conflict of interest and for myself to have another conversation with HW on moving forward. I then explained to him regarding the member of staff in question SW has been reemployed regardless of the information I had with HW22 August 2022 to which mi feel was disregarded. 51. If the claimant had told Hazel Wilkinson and/or AC that SW was a recreational drug user and that she had witnessed SW being on a comedown at work, they would each have been duty bound to report this information to OFSTED. [This is the clear evidence of each of the respondent’s witnesses]”
“54. On22 August 2022 the claimant returned from annual leave and discovered that Hazel Wilkinson had been employed as a new deputy manager. She also discovered that SW, who had left the respondent company whilst she was on annual leave, was going to be re-employed by the respondent. The claimant decided to have a word with Hazel Wilkinson to raise her concerns about SW. In a private meeting the claimant informed Hazel Wilkinson that SW had a “chaotic and partying lifestyle”, that “he takes recreational drugs”, which in the opinion of the claimant was “not suitable when working with such vulnerable families.”
“60. On the claimant's return to the premises, she was called into a meeting with Hazel Wilkinson and Tracy Hartland. During that meeting Hazel Wilkinson made allegations against the claimant, who was not given the opportunity to provide a response. After a few minutes Hazel Wilkinson informed the claimant that she was summarily dismissed and was escorted from the building. [The majority accept the claimant’s evidence on this point. The majority rejects the evidence of Hazel Wilkinson that each of the allegations set out in the dismissal letter was put to the claimant, that the claimant was given opportunity to respond, that the claimant refused to answer questions. The majority notes that Tracy Hartland was in attendance at the meeting but has not been called to give evidence.] 61. Craig Duxbury was aware of the information disclosed by the claimant to Hazel Wilkinson on22 August 2022 and to AC on13 September 2022 . [The majority rejects the evidence of Craig Duxbury on these points. This is a very small company, with Craig Duxbury and Tracy Hartland as directors, Hazel Wilkinson as manager. It is simply not credible that the disclosures made by the claimant were not discussed between them. Tracy Hartland was present at the meeting on13 September 2022 ; she clearly, as director, had a position of authority over Hazel Wilkinson. It is more likely than not that Hazel `Wilkinson discussed with Tracy Hartland the disclosures made by the claimant and the real reason for the summary dismissal of the claimant. Tracy Hartland was the responsible individual to whom safeguarding concerns were reported. It is not credible that Hazel Wilkinson would not have reported to Tracy Hartland the information received from the claimant that SW was a recreational drug user. It is not credible that Craig Duxbury was unaware of the disclosures of information made by the claimant to Hazel Wilkinson and AC.] 62. Craig Duxbury, on receipt of the claimant’s appeal letter, was aware of the disclosures of information to Hazel Wilkinson on22 August 2022 and to AC on13 September 2022 . He rejected the claimant’s appeal without questioning the claimant about the alleged whistleblowing referred to in her appeal letter. [It is not credible that Craig Duxbury, if he had been unaware of the disclosures, would have confirmed the decision to dismiss without investigating the claimant’s allegation that the real reason for dismissal was a knee jerk reaction to the claimant’s meeting with AC, was whistleblowing. In evidence Craig Duxbury stresses that the respondent must investigate and report safeguarding concerns to OFSTED or run the risk of losing their business. His conduct in dealing with the claimant’s appeal is consistent with him being fully aware of the disclosures, of what was said by the claimant at the meeting with AC.]”
“120. The respondent has failed to provide a satisfactory explanation for its failure to consider the claimant’s appeal. The respondent’s assertion that the appeal was out of time is completely without merit. The respondent has failed to provide its disciplinary procedure. There is no satisfactory evidence to support the respondent’s assertion that an appeal can only be a valid appeal, can only be considered, when the full grounds of appeal are provided. The respondent can provide no satisfactory explanation as to why it did not acknowledge that the claimant had exercised her right of appeal within the seven days stipulated in the dismissal letter, but instead insisted that the claimant provide the full grounds of her appeal before it could be considered. The dismissal letter does not state that. The respondent did not reply to the claimant's e-mail dated16 September 2022 (see paragraph 35 above) to say that this was insufficient, that she would have to provide the substantive grounds of appeal within the stipulated 7 days before the appeal could proceed. 121. Craig Duxbury was aware of the two disclosures to Hazel Wilkinson and AC. 122. In all circumstances, the majority finds that the reason for the detrimental treatment, for its refusal to allow the claimant’s appeal, was because of the protected disclosures. It is simply not credible that a respondent in this line of business would not, upon receipt of an appeal letter containing allegations of whistle blowing related to a meeting with the independent visitor AC, have taken the opportunity to consider the appeal, to obtain further information about the alleged whistleblowing unless it already knew about the alleged whistle blowing and did not want to give the claimant the opportunity to make further representations, to make further disclosures. 123. The claim of detrimental treatment under section 47B Employment Rights Act is well founded.”
“9.1 Ground of Appeal 1 -Perversity 9.1.1. It is the Appellant's case that the express and/or implicit findings made by the Majority [Mr G Pennie and Dr B Tirohl] in connection with: (i) Examining whether the disclosure identified and relied upon by the Claimant amounted to a protected disclosure; (ii) Considering the 'principal reason' for the Claimant's dismissal as required bysection103A of the Employment Rights Act 1996 . were unsustainable and perverse; having no foundation or support in the evidence before the Tribunal or the findings of fact identified in the course of the judgment itself (3.9.2(a) and3.9.2(b) Practice Direction of the Employment Appeal Tribunal 2023) 9.1.2. The Majority [Mr G Pennie and Dr B Tirohl] has substituted its own view in reaching this decision and they are at odds with facts of the case and the unanimous findings of fact.”
“9.1.4. The Majority [Mr G Pennie and Dr B Tirohl] does not attach any weight to the Claimant's failure to detail her protected disclosure in her appeal letter and claim and detailing for the first time in cross examination affecting the Claimant's credibility. Rather the Majority [Mr G Pennie and Dr B Tirohl] accepts that the Claimant used synonyms to concepts that were similar in descriptions [53]. This is despite a unanimous finding of fact that the Claimant obtained legal advice prior to submitting her appeal letter [39].”
“9.2 Ground of Appeal 2 – Misdirection 9.2.1. In the Tribunals examination of whether the Claimant's alleged protected disclosure was the'principal reason' for the Claimant's dismissal as required by section 103A, the Tribunal has excluded from its consideration the determination on the Claimant's act of gross misconduct, namely the Claimant's failure to record medication correctly, despite the unanimous finding of fact to this regard [27]. Had the Tribunal examined the Claimant's gross misconduct and reached a determination on this factor, this would dispute the Tribunals determination of the 'principal reason' for the Claimant's dismissal. 9.2.2. As set out [81] in El-Megrisi v Azad University (IR) in Oxford EAT 0448/08 when faced with a case in which the Claimant alleges that he or she had made multiple protected disclosures, a Tribunal should ask itself whether, taken as a whole, the disclosures were the principal reason for the dismissal. 9.3.3. The Appellant submits that the Majority [Mr G Pennie and Dr B Tirohl] has misdirected itself or misunderstood the issues to be determined when reaching its conclusion on the Claimant's disclosure amounting to a protected disclosure and this being the principal reason for the Claimants dismissal.”
“… ought only to succeed where an overwhelming case is made out that the Employment Tribunal reached a decision which no reasonable tribunal, on a proper appreciation of the evidence and the law, would have reached. Even in cases where the Appeal Tribunal has "grave doubts" about the decision of the Employment Tribunal, it must proceed with "great care", British Telecommunications PLC –v- Sheridan[1990] IRLR 27 para 34.”
“… it is not enough that this Tribunal may raise an eyebrow - or even both eyebrows - at some of the conclusions reached by the Employment Tribunal in the light of the evidence that it has heard.”
“If a tribunal is to say that this employer could not reasonably have accepted a witness as truthful, it seems to us that the decision must be based on logical and substantial grounds – good reasons.”
“For the tribunal merely to prefer one witness to another might well not be sufficient, as this could be to substitute their own view.”