“Place of Work D. Your normal place of work is at our premises in Reading. Hours of Work E. Your normal weekly working hours are 45 (to include breaks / not including breaks) competed within any shifts 5 from 7. Basic pay F. Your gross basic annual salary is£27,591 Holiday Entitlement G. Your annual holiday entitlement is 31 days per year, increasing to 32 and 33 days (dependent on length of service)”
“11. Subject to either clauses 12 to 17 or 24 to 27 below (as determined by your role), your normal hours of work are as per your specific terms. Drivers only Normal Hours (Drivers) 12. Subject to clause 17, you are required to work 5 shifts each week. These shifts may be rostered to take place on any day/night(s) (Sunday through Saturday) of the week at any time of the day and/or the night. 13. Your job role requires you to work such hours for each working shift as are necessary for the proper performance of your work duties on each shift. 14. Subject to clause 13, the average length of a shift will normally be 9 hours (inclusive of your paid break entitlement(s) under clause 23). 15. As a Driver your normal weekly working hours (as set out in your Specific Terms) are the intended average working hours per week for your role and thus your weekly working hours may fluctuate from week to week above and below your intended normal weekly working hours to meet business needs. 16. Your start times of work will be notified to you reasonably in advance to meet business needs from time to time. 17. You may be required to change your normal times, numbers of shifts or days of work either permanently or temporarily. Wherever possible we will give you reasonable notice of any such changes and will take account of personal circumstances raised by you. Overtime and Night work (Drivers) 18. Overtime is a requirement of your role should you be instructed to carry it out but is not guaranteed by the Company. 19. You may be required to work an additional shift(s) or half shift(s) to those set out in clause 12 in each working week. You are required to work such hours on any such shift as necessary for the proper performance of your duties. For the avoidance of doubt, an additional round(s) carried out within a shift following completion of the round(s) allocated to you at the beginning of the shift does not constitute an additional shift or half shift attracting overtime pay. 20. If you are a part-time employee in order to qualify for any overtime pay rates you must have worked the normal full time hours for your job role. 21. Where applicable under this Agreement overtime worked by you on an additional shift(s) or half shift(s) where approved by the Company will receive: a. a fixed payment of 1.25 your normal daily rate for any full additional shift worked and b. a fixed payment of 1.25 of half your normal daily rate for any half of an additional shift worked. A half shift is a minimum of 4 ½ hours worked including paid break time ("Driver Half Shift”). The normal daily rate shall be calculated using your gross basic annual salary (as set out in your Specific Terms) only. … Breaks and Working Time (Drivers) 23. You are entitled to a paid break in line with current legislation. You must also ensure that you take such other breaks as may be required by law (including without limitation breaks required underThe Road Transport (Working Time) Regulations 2005 and the EU Drivers Regulations).”
“These details are provided in addition to your full terms and conditions of employment. If there is any conflict between the terms of this addendum and the Contract of Employment then this addendum will prevail. Introduction This addendum aims to clarify Brakes position with regard to Reading drivers working hours and provide clarity on the expectations behind the drivers contracted hours versus planned hours. In February 2013 there was a review of drivers working hours at Reading. It became apparent that several routes were planned in excess of 9 hours. By way of acknowledging this Reading drivers received an exclusive 4.4% salary adjustment. This represented payment for an additional 2 hours per week. This then allowed routes to be planned to 47 hours per week, albeit the contract remains stating 45. By signing this addendum you are agreeing to a planned 47 hour working week whilst understanding that your contract states 45 hours. Below are specific points to note: Working Hours • Drivers will be scheduled to work 5 out of any 7 days allowing the business to cover the changing demands of our customers. • The Company will endeavour to give one week’s notice of shift patterns, however all shift patterns may be subject to short notice changes in line with business levels. In some instances, changes may be made with less than 24 hours notification. • Reading drivers received an exclusive 4.4% salary adjustment effective1st April 2013 by way of acknowledging that their working week would be planned to 47 hours, albeit the contracts remained stating 45 hours. Overtime Payments • Overtime will only be paid to drivers when they work an additional full or half shift (6th shift) • A half shift means a minimum of 4 ½ hours worked • In the case of part time drivers they also need to have worked normal full time hours to qualify for pay overtime rates • Where the above criteria is met drivers will receive ◦ A fixed payment of 1.25 x normal daily rate for any additional shift worked. ◦ A fixed payment of 1.25 x half normal daily rate for any half of an additional shift worked • Night shift allowance is not included in this calculation, and is not included in any calculation when calculating overtime rates”
“This caters for the vagaries of any given day or delivery schedule, such as traffic conditions. It is common sense that the claimant will not simply park his lorry wherever it may be when his 9.4 hours are up. The clear counterpart to this flexibility is that it will not be abused. For as many occasions when the claimant works in excess of his average shift length, there will be others when he will work a shorter shift. Matters will therefore ‘balance out’ with the contract focusing on ‘averages’, both in relation to individual shifts and weekly working hours (clauses 14-15). This principle is at the core of the parties’ agreement. It appears to be a well-considered and balanced approach, taking account of the needs of the [appellant’s] business, whilst respecting the working time committed to it by the claimant…Risks of too onerous a workload on, or unanticipated delays during, any shift are shared between the parties: the claimant will complete his duties on each occasion but will be compensated for the additional time spent on his shift by a shorter day or days subsequently.”
“…it is clear…that the contract is silent on what happens if the claimant’s average working week ends up being longer than 47 hours (excluding additional shifts), or his average shift ends up being in excess of 9.4 hours, and the respondent fails to shorten subsequent shifts in return.”
“Due to the ‘averaging out’ principle at the heart of the parties’ agreement, they do not concern ‘normal’ shifts. Additional time worked as a ‘normal’ shift is not ‘overtime’ for the purposes of the contract. The overtime provisions are ultimately of limited relevance to the issue raised in this claim.”
“What is to happen then in this situation, when - for whatever reason(s) - the respondent fails to respect its primary obligation to ensure the claimant’s working time averages out at 47 hours per week? I find that, had the parties considered this situation at the point of signing their contract, both would accept that the claimant would be paid for that additional work instead. An example the parties would likely have considered would be an extended period of exceptionally high trading, coupled perhaps with temporary driver shortages. It might not be possible to keep within the average working week over that period, nor to allow for significantly reduced shifts within a reasonable period thereafter. In such exceptional situations, the claimant would be paid a salary uplift instead of reduced hours. That is ultimately the term that I believe must be implied into the contract in this case. If the respondent fails to ensure the claimant’s working hours average out over a reasonable period, the claimant will instead be paid for the hours he has worked above his contractual commitment of 47 hours. If the claim were analysed as one of breach of contract, the same outcome would be achieved: the respondent having breached its obligation, damages for the breach would be aimed at compensating the claimant for the extra hours he worked.”
“Overtime rates are addressed specifically in the contract and they refer to a very specific type of work being additional shifts undertaken. The contract expressly provides that overtime rates do not apply in any other situation, notably when normal shifts are extended…Accordingly, I find that the additional work undertaken by the claimant is properly payable only at his basic pay rate.”
“The question of whether a term should be implied, and if so what, almost inevitably arises after a crisis has been reached in the performance of the contract. So the court comes to the task of implication with the benefit of hindsight, and it is tempting for the court then to fashion a term which will reflect the merits of the situation as they then appear. Tempting, but wrong. …[I]t is not enough to show that had the parties foreseen the eventuality which in fact occurred they would have wished to make provision for it, unless it can also be shown either that there was only one contractual solution or that one of several possible solutions would without doubt have been preferred.”
“In most, possibly all, disputes about whether a term should be implied into a contract, it is only after the process of construing the express words is complete that the issue of an implied term falls to be considered. Until one has decided what the parties have expressly agreed, it is difficult to see how one can set about deciding whether a term should be implied and if so what term…Further, given that it is a cardinal rule that no term can be implied into a contract if it contradicts an express term, it would seem logically to follow that, until the express terms of a contract have been construed, it is, at least normally, not sensibly possible to decide whether a further term should be implied.”
“[The contract] represented a carefully negotiated compromise between two potentially conflicting objectives – the desire on the one hand of the employees to have an assured rate of weekly pay spread over a long period to which they would be entitled regardless of hours actually worked; and the desire on the other hand of the employers to avoid the high cost of paying overtime rates for work done at periods of peak demand…Should there be any topic left uncovered by an agreement of that kind, the natural inference, in my judgment, is not that there has been an omission so obvious as to require judicial correction, but rather that the topic was omitted advisedly from the terms of the agreement on the ground that it was seen as too controversial or too complicated to justify any variation of the main terms of the agreement to take account of it.”